cover letters: everything you need to...
TRANSCRIPT
Cover Letters: Everything You Need to Know
Speaker:
Peggy McKee
Cover Letters: Everything You Need to Know
Speaker:
Peggy McKee
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Make sure you won’t have any interruptions…
I don’t want you to miss a
single second of this interview-getting
information.
I Will Take Questions (At the End of the Presentation)
I Will Take as Many Questions as I Can in the Time Left
I Won’t Be Able to Get to Every Question
I Will Look for Commonalities in Questions to Choose Topics that Interest You as a Group
If You Have a Question Please Do Ask, But…
Hold your questions until the end!
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Navigation
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• How to Ace Your Phone Interviews
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Poll #1
Do you have an multiple interviews scheduled in the next 4 weeks? a. No, I have no interviews scheduled in the next 4 weeks
b. No, I only have 1 interview scheduled in the next 4 weeks
c. Yes, I have more than 1 interview scheduled in the next 4 weeks
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Interviews to Job Offers
14 Interviews to 1 Acceptable
Job Offer
17 Interviews to 1 Job Offer
Ave College Graduates
11.5 Interviews to 2.2 Job
Offers
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3 Things That Keep Most People from Getting Interviews:
Your cover letter isn’t strong enough.
Your resume isn’t strong enough.
3 You are applying for jobs online.
1
2
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Today You Are Going To Learn To Write a Killer Cover Letter
What you learn today will make hiring managers want to read your resume.
It will—
Set You Apart From All Other Job Seekers
Be What Hiring Managers Are Looking For
Show Your Personality and Professionalism
Writing The Cover Letter Is Something You Dread?
You—
• Agonize Over Every Word
• Think It is a Waste of Time
• Think That They Probably Won’t Read It
Your cover letter is critical, and they will read it.
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Hiring Managers Expect a Cover Letter A bad cover letter is just as bad as no cover letter.
Most common mistakes:
Too Long
Too Hard to Read
Too Generic
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Not sending a cover letter and sending a bad cover letter are
equally damaging to your job search.
A Good Cover Letter Has Multiple Goals A Great Cover Letter—
Impresses the Employer
Highlights Your Best Qualities
Is Easy for Them to Read
Makes You Stand Out
How do we meet all these goals in one short letter?
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The Purpose of the Cover Letter
Your cover letter is the first place you start to sell yourself for the job.
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“Hey, you need to pay attention to my resume. I’m someone you’re going to be interested in talking to.”
The job search is a sales process.
You Are the Product
The Hiring Manager Is the Buyer
You want them to buy your product, which is to hire you.
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Psychology of the Sales Process • As a customer, you –
Buy Things All the Time
See Things that Interest You
Make Decisions Based on “What’s In It For ME?”
• Get the HIRING MANAGER’S attention – tell them what’s in it for them. What can you do for them?
In a job search, the hiring manager is the customer.
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Use Your Cover Letter Like a Commercial
Gets Your Point Across Quickly
Is Easy to Skim
Is:
• Polite
• Professional
• Friendly
Shows Your Communication Skills
Shows Why They Should Talk to You About This Job
Makes Them Excited to Read Your Resume
Is Targeted to the: • Job • Company • Hiring Manager
A Good Cover Letter:
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Addressing the Cover Letter
• Addressed to an Actual Person
• NEVER “To Whom It May Concern”
• Find the name of the person
Addressing them by name will show you as someone who goes
above and beyond.
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The Body of the Cover Letter Has 3 Paragraphs
• 1st Paragraph - Introduction
– Grab Attention (Almost Like a Headline Does)
– Most Important Information First
– Clearly Say What Job You’re Interested In
• 2nd Paragraph - Details That Match The Job Description
• 3rd Paragraph - Closing Statements
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First Paragraph – Introduce Yourself • Use It Like A Headline
• Mention Mutual Contacts
– “Jane Smith suggested I contact you.”
• Mention the Specific Job Opening
• No Opening? Use Your Objective Statement
– I’m a supply chain management expert looking for an opportunity to use my background in procurement and strategic sourcing as well as my demonstrated strategies for multi-million dollar cost reductions to improve metrics, profitability, and quality for the ABC organization.”
Keep this paragraph short and to the point – 2 to 3 sentences.
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Write to an Actual Person
Think about that person –
─ Is it a recruiter?
─ Is it a hiring manager
Put yourself in their shoes. – What are their problems?
– How could you be a solution?
Be direct. Be aggressive. Tell them how you can solve their problems.
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Second Paragraph – Specific Details Back up what you’ve said in the first paragraph with hard evidence—details that whet their appetite for your resume.
Use bullet points – – Draw Your Eye
– Visually Appealing
– Easy to Read
– Bite-Sized
BULLET POINTS deliver your important information effortlessly.
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Which would you prefer to read?
My long-term experience in the service industry shows that I have learned to meet and exceed each customer's expectations with service. I have worked with all types of customers in a variety of settings. I realize how important it is to gain repeat business through customer loyalty and word-of-mouth advertising. I have been able to consistently position companies for better exposure and greater marketability many times. I also consistently achieve ongoing success with my teams with excellent training. My training focuses on building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills.
Example 1:
• Exceed customer’s expectations with service
• Experienced with all types of customers
• Actively cultivate valuable customer loyalty and repeat business
• Consistently successful at gaining exposure
• Build successful teams through training and morale-building
Example 2:
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What should you write in bullet points? • Don’t copy and paste what’s in your resume.
• Use their requirements from the Job Description to guide your bullet points.
Company wants X, You’ve got X
• Talk in terms of accomplishments.
At ABC Company, I led my team to a 25% increase in revenue.
Think about answering their needs. Tell them how you can help them.
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Ex. #1 - Bullet Points for Sales Rep
Position Summary: We are currently searching for a New Business Sales Representative (New Contracts Sales Hunter) who will aggressively grow our landscape maintenance business in a defined territory. This position will cover the Los Angeles market, local qualified candidates currently residing in those areas are highly preferred. Being a New Business Sales Representative for ABC Company is both challenging and rewarding, and it might be a great career opportunity for you if: • You are driven, disciplined and focused, and consider yourself as a
HUNTER of new business • You enjoy PROSPECTING and you’re able to open new doors • You can create rapport, credibility and build trust-based
RELATIONSHIPS • You can effectively QUALIFY opportunities with key decision makers
to gain valuable intelligence • You’re obsessed with developing value-based solutions for
customers • You can build and present compelling and customer-centric
PROPOSALS • You love to work in a service industry with a product that is beautiful • Like being challenged with ACTIVELY SELLING to many different
customer segments • You like working in a team-selling environment • You are resilient and persistent in CLOSING DEALS
If the Job Description Says This:
• Gained 25 new customers in 6 months, a 25% increase
• 50% of customer base is repeat business
• Cold call success rate of 30%
• Voted “Most Valuable Player” for sales team 2 years in a row
• #1 out of 17 sales reps
• Grew annual sales 40%
• Lived in Los Angeles area for 15 years
Then the Bullet Points Could Say This:
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Ex #2 - Bullet Points for Operations Manager
Job Description: Reports to Plant Manager and develops and executes 1yr and 3 yr business plans supporting national/regional/local objectives including the development of strategies, processes, and programs. Responsibilities: • Motivate, direct, coach, and develop a diverse, high-performing leadership
team
• Satisfy the needs and service requirements of internal and external customers
• Sustain a consistent, long-term vision through continuous process improvement
• Develop a culture that embraces the tenets of operational excellence • Demonstrate behaviors needed for effective implementation of change • Effectively translate plant goals and objectives to all levels of the
organization ensuring alignment on relevant perfomance data • Ensure compliance to company and regulatory policies • Foster an environment that supports an engaged safety culture
Requirements: • Master’s Degree • 8+ years manufacturing experience • ISO or other management experience • Lean, Six Sigma Certified
If the Job Description Says This:
• Led 23-person team ranked #1 performance team in organization
• Customer Satisfaction Rate 100%
• Consistently improved efficiency 10% every year for 5 years
• Reduced injuries on shop floor from 13 to 1 in one year
• Increased policy compliance rate from 80% to 99%
• 12 years manufacturing experience
• Six Sigma Certified in 2004
Then the Bullet Points Could Say This:
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Poll #2
If your cover letter grabbed the attention of the hiring manager would you get more interviews? a. Yes, I would
b. Yes, I would and I know mine has not been successful
c. No, I would not
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Quantify Your Accomplishments
State your accomplishments in terms of:
Numbers
Voted Most Valuable Employee 6 Times
Dollars
Increased Revenues by $2MM With XYZ Project
Percentages
Developed procedure that reduced costs by 50%
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Examples of How To Quantify Responsible for developing new customer relationships
Developed 3 new customers into multi-million dollar accounts in 1 year
Responsible for delivering product on time
98% on-time product delivery
Responsible for improved efficiency Reduced lead time by 30%
Responsible for ensuring accuracy in warehouse log
Improved warehouse log accuracy from 75% to 99%
Responsible for reducing costs Developed procedure that saved $20,000 in first 6 months
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Quantifying Your Accomplishments is Powerful Numbers really get the attention of hiring
managers.
• Back up what you say with measurable results.
• Numbers prove what you can do.
• Pull the stats that sell you.
You’re answering the question, “Why should I talk to you about this job?”
Put yourself in their shoes.
Figure out what they need.
Show them why you meet that need.
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Third Paragraph - Your Close
Your last paragraph should be direct and to the point –
– Sum up why they should see you.
– Let them know when you intend to follow up.
Say something like:
– “I am very excited about the potential for this company and this position, and know that my skills in x, y, and z will advance your goals for this division. I look forward to discussing it with you, and I will call within a few days to set up a time to meet. Thank you for your consideration.”
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If there’s no specific job opening… • Say something like:
– “If you are interested in someone like me, I would love to set up a time to speak with you. If you know of anyone who would be interested in someone like me, I would appreciate getting their contact information. I will call in a day or so to discuss it with you.”
• Be direct, aggressive and to the point.
You want your own personality to shine through.
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How to End Your Cover Letter
• Always write “Sincerely,”
• Below that goes your name.
• Your contact information:
– Address
– Phone Number
– Email Address
Best fonts are 12-point:
Arial
Verdana
Times New Roman
Helvetica
Proofread… proofread again… and then get someone else to proofread it, too.
Don’t Send Your Cover Letter As An Email Attachment
• Never send cover letter as an attachment to your email.
• They’ll never open it.
• Don’t make the hiring manager (or recruiter) go through an extra, unnecessary step.
Make it easy for the hiring manager to see your information.
X
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The Cover Letter IS the Body of the Email
The body of the email is the ideal place to write what you need to say.
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The Goal of the Cover Letter
Get the hiring manager to—
• Open and Read Your Resume
Follow the strategies we’ve talked about today—
Recognize the cover letter is a selling document.
Put yourself in the hiring manager’s shoes.
Make it easy for them to see why you’re someone they need to talk to.
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Poll #3
Would you like to know that your cover letter will keep your resume from getting filed in the circular file? a. Yes, I would
b. No, I would not
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3 Main Reasons You Don’t Get Interviews Reason #1 – Your Cover Letter Isn’t Strong Reason #2 – Your Resume Doesn’t Communicate Your Value Reason #3 – You Are Not Speaking To the People Who Can Hire You
If you don’t have one interview
in the next 4 weeks, you need my additional training.
What happens if you don’t have an interview in the next 4 weeks?
• You won’t get a job in the next 4 weeks.
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You won’t get a PAYCHECK in the next 4 weeks.
Poll #4
How many interviews is your current resume generating for you now? a. 1 per month b. 2-3 per month c. 4-6 per month d. 7 or more per month e. My resume is not working
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If based on what you have learned here, you know you need to update and improve your
resume then I have a SOLUTION for you.
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Get the Best Resume You’ve Ever Had By incorporating some of the things we’ve talked about today –
Write an Objective Statement That Acts as a Headline and SELLS You
Summarize Your Accomplishments in Attention-Getting Bullet Points That Hiring Managers Love
Quantify Your Accomplishments No Matter What Job You Do
The 3 most effective changes for your resume—all in my Extreme Makeover Resume Kit.
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The Extreme Resume Makeover Kit… • Shows you how to write
the selling document that gets interviews
– Takes Out All the Guesswork
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– Step-by-Step Instructions
– Lots of Examples
– Sample Resumes
– Proven Resume Template
– Reverse Chronological Format
– Get the Best Resume You’ve Ever Had in Less Than 2 Hours
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Extreme Resume Makeover Gets You More Interviews
Hi Peggy,
Thanks for the valuable information in the Extreme Makeover Kit. My resume looks more clear and tells in powerful language exactly what the hiring manager needs to know. The proof is I applied 3 times this week and got 3 invitations for an interview.
Kind regards, Els Van den Brempt
I completed your Extreme Resume Makeover and within the first week was called to interview at a company for four different positions.
Tammy D
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