CourierPROCourierPROWelcomes YouWelcomes You

CourierPROCourierPROBenefitsBenefits

Using the Latest TechnologiesUsing the Latest Technologies CourierPRO ensures CourierPRO ensures Seamless IntegrationSeamless Integration allowing for allowing for Increased Customer ServiceIncreased Customer Service levels and levels and Simplified OperationsSimplified Operations so you can so you can Decrease Operating CostsDecrease Operating Costs which gives you a which gives you a Quick ROIQuick ROI withwith Minimal InvestmentMinimal Investment which will lead to which will lead to Increased ProfitabilityIncreased Profitability

Above all else, alwaysAbove all else, always - - and on all levelsand on all levels – – CourierPRO commits to providing friendly CourierPRO commits to providing friendly andand accessible technical, software, consulting and web accessible technical, software, consulting and web support - support - 24/724/7

CourierPROCourierPROModulesModules

File Maintenance & RatingFile Maintenance & Rating Call TakingCall Taking Remote Shipping SystemRemote Shipping System Transactional Website Transactional Website Dispatch BoardDispatch Board Sub-Contractor Sub-Contractor Communication SystemsCommunication Systems Customer Service - TracingCustomer Service - Tracing Agents - 3rd Party SuppliersAgents - 3rd Party Suppliers Sub-Contractor PaymentSub-Contractor Payment Customer InvoicingCustomer Invoicing Internal Accounting Internal Accounting Sales Analysis & Sales Analysis &

PerformancePerformance

File Maintenance File Maintenance & Rating& Rating

Multi-company profileMulti-company profile Services (products)Services (products)

• Overnight, AM/PM PM/AMOvernight, AM/PM PM/AM• Sameday, Direct driveSameday, Direct drive• Domestic, InternationalDomestic, International• AgentsAgents

Other chargesOther charges• Cubing, COD’sCubing, COD’s• Van, TailgateVan, Tailgate• Excess value, etc.Excess value, etc.

RatesRates• By weight, piece, LTL, By weight, piece, LTL,

kilometrickilometric• By postal code, city name, zoneBy postal code, city name, zone

File Maintenance File Maintenance & Rating& Rating

Zones are defined byZones are defined by• Service providedService provided• By postal code [from 1 to 6 By postal code [from 1 to 6

digit selection]digit selection]

Price grids are defined byPrice grids are defined by• Zone Zone • Postal codePostal code• Weight [per lb./LTL]Weight [per lb./LTL]• PiecePiece• Distance [per km/mile]Distance [per km/mile]

File Maintenance File Maintenance & Rating& Rating

Customer creationCustomer creation• Address validationAddress validation• ExceptionsExceptions• Special pricesSpecial prices• NotesNotes

Sub-contractor Sub-contractor creationcreation

• Individual profileIndividual profile• Commission structureCommission structure• Equipment typeEquipment type• Deductions, loansDeductions, loans

CallCallTakingTaking

Multiple search keysMultiple search keys Postal code Postal code

validationvalidation P&D point list per P&D point list per

customercustomer Address shortcutsAddress shortcuts Standard or Standard or

personalized personalized information for information for shipper or consigneeshipper or consignee

Pre-scheduled callsPre-scheduled calls Multiple deliveriesMultiple deliveries Automatic pricingAutomatic pricing

Remote Shipping Remote Shipping SystemsSystems

Via modem hookup Via modem hookup or the internetor the internet

Batch processingBatch processing Address validationAddress validation Personal databasePersonal database Auto sort between Auto sort between

company and 3company and 3rdrd party agent party agent deliveries deliveries

Waybill printingWaybill printing Label printingLabel printing Daily manifestDaily manifest

TransactionalTransactionalWebsiteWebsite

Call TakingCall Taking• Does address validationDoes address validation• Keeps personal Keeps personal

databasedatabase• Required field setupRequired field setup• Special instructions fieldSpecial instructions field• 3 part waybill and label 3 part waybill and label

printingprinting

Call TracingCall Tracing• By call tag, waybill and By call tag, waybill and

reference numbersreference numbers• By dateBy date• By daily manifestBy daily manifest• Waybill reprintWaybill reprint• By cancelled callBy cancelled call

DispatchDispatchBoardBoard

Multi-screen setupMulti-screen setup No call cards requiredNo call cards required F-key shortcuts for commandsF-key shortcuts for commands Choice of operating by mouse, Choice of operating by mouse,

keyboard or touch screen keyboard or touch screen

Personalized dispatcher setupPersonalized dispatcher setup Multi-dispatch ability by Multi-dispatch ability by

• By zoneBy zone• By sub-contractor typeBy sub-contractor type• By serviceBy service

Calls sent to Mike, BlackBerry or Calls sent to Mike, BlackBerry or pagerpager

DispatchDispatchBoardBoard

Automatic transfer Automatic transfer to other dispatcher to other dispatcher

Delayed delivery Delayed delivery analysisanalysis

Creates Sub-Creates Sub-contractor manifestcontractor manifest

Does Pre-scheduled Does Pre-scheduled callscalls

Allows triple pass-Allows triple pass-off ability for one off ability for one callcall

Ensures dispatch Ensures dispatch follow-upfollow-up

Sub-ContractorSub-ContractorCommunicationsCommunications

One way pagerOne way pager

Two way pagerTwo way pager

WAP technologyWAP technology

BlackBerry technologyBlackBerry technology

MikeBerry technologyMikeBerry technology

Automatic night call transferAutomatic night call transfer

                         

CustomerCustomerService - TracingService - Tracing

Allows for call Allows for call modification & cancellationmodification & cancellation

Call tracking Call tracking • By call tag, waybill or By call tag, waybill or

reference numbersreference numbers• By dispatched date or timeBy dispatched date or time• By invoice numberBy invoice number• By pickup or delivery addressBy pickup or delivery address

All call information is All call information is noted on screennoted on screen

Agents -Agents -33rdrd Party Suppliers Party Suppliers

Creates agent manifestCreates agent manifest

Allows for scanningAllows for scanning

Does automatic ratingDoes automatic rating

Generates revenue Generates revenue reportsreports

Provides costing reportsProvides costing reports

Good for multi-locationsGood for multi-locations

Has agent Has agent interconnectivity for interconnectivity for tracingtracing

Sub-Contractor Sub-Contractor PaymentPayment

Multi-company formatMulti-company format

Does COD managementDoes COD management

Calculates pass-offsCalculates pass-offs

Accepts fuel surchargeAccepts fuel surcharge

Allows for house %Allows for house %

Automatic deductions Automatic deductions forfor

• LoansLoans• AdvancesAdvances• ClaimsClaims• UniformsUniforms• FuelFuel

CustomerCustomerInvoicingInvoicing

Done by multi-company Done by multi-company formatformat

By up to 9 defined time By up to 9 defined time periodsperiods

• By minimum waybill amount By minimum waybill amount • By minimum invoice amountBy minimum invoice amount

Basic or detailed printingBasic or detailed printing Detailed defined by Detailed defined by

• Date groupingDate grouping• Cost center grouping [with totals]Cost center grouping [with totals]• Call tag or reference numbers Call tag or reference numbers • Waybill or bill of lading numberWaybill or bill of lading number

Delivered byDelivered by• Snail Mail [laser printer print]Snail Mail [laser printer print]• EmailEmail• FaxFax

InternalInternalAccountingAccounting

Apply cash receiptsApply cash receipts• Easy searching for Easy searching for

invoice on which to apply invoice on which to apply paymentpayment

Review receivablesReview receivables• Search unpaid invoicesSearch unpaid invoices• Review invoice historyReview invoice history

Create adjustmentsCreate adjustments Print sales journal Print sales journal View detailed aging listView detailed aging list Produce statementsProduce statements Request customer Request customer

waybill preprintswaybill preprints Print client price listsPrint client price lists

Sales AnalysisSales Analysis& Performance& Performance

Create sales reports Create sales reports for analysisfor analysis

• By customer nameBy customer name• By service providedBy service provided• By zone delivered toBy zone delivered to• By salespersonBy salesperson• By sub-contractorBy sub-contractor

Customer activity Customer activity reportsreports

Easy exportation to Easy exportation to ExcelExcel

CourierPRO CourierPRO BenefitsBenefits

CourierPRO has over CourierPRO has over 25 years25 years of related of related development and programming experience and development and programming experience and our team of professionals have our team of professionals have first hand first hand knowledgeknowledge of of your businessyour business to ensure your to ensure your integration is seamless and transparentintegration is seamless and transparent

CourierPRO services CourierPRO services all your needsall your needs in one in one systemsystem

• Local Messenger Local Messenger andand Cartage Cartage• Domestic Transportation Domestic Transportation andand International International

CourierCourier• Direct Drives Direct Drives andand Overnight Distributions Overnight Distributions• Administrative, Operational Administrative, Operational andand Accounting Accounting

CourierPRO is a CourierPRO is a stable and complete turn-key stable and complete turn-key solutionsolution enabling you to enabling you to achieve higher PROFITSachieve higher PROFITS

CourierPROCourierPROThanks youThanks you