correos formales e informales

Plantel: CONALEP San Martín Texmelucan

Título: Coreos electrónicos formales e informales

Especialidad: Inglés

Nombre del Módulo: Comunicación Especializada en Inglés

Nombre del Docente: Luis Enrique Romero Jordán

Fecha de realización: 10 de febrero de 2014

Periodo Escolar: 02-13-14

Nombre de la Unidad: [2] Expresión de hechos y resultados

Resultado de Aprendizaje: 2.1 Redacta documentos laborales empleando

modelos de formatos establecidos

Competencia a desarrollar: DisciplinarEvalúa el contenido de un texto al compararlo con otros del mismo valiéndose de información previa y reciente.

Actividad de evaluación:[Diapositiva 18 en adelante]

BibliografíaCOMMUNICATE IN ENGLISH 6

Angela Llanas and Libby WilliamsMacmillan 2012

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Specialized Communication in English

UNIT TWO A: WORKPLACE COMMUNICATION

Lesson 1: FYI

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“I hear and I forget.I see and I remember.

I do and I learn”CONFUCIUS

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In this lesson…

You will study and use common phrases to express requests and preferences in formal emails.

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What type of written communication do you receive most, and which do you send most?

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READING: Emails

Disciplinary Competency:Evaluates text content through comparison with other texts using new and background information.

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Look at the first email and label the parts. Use the words in the box.

greeting request for action sender’s job title closing phrase opening phrase body

To: Chris Jones From: Jennifer Bateman

Subject: Midtown Autos lunch

Dear Mr. Jones:

I am writing to you with reference to a business lunch my company is planning for June 7 at your restaurant, The Eatery.

The business lunch is for 38 people and we are interested in a three-course meal. Would you be so kind as to send me the details and prices of your menu options? We would like to eat at 1:30 pm. Could you confirm the availability of the restaurant for this date and time?

I would be grateful if you could reply as soon as possible.

Sincerily,

Jennifer BatemanHuman Resources Assistant ManagerMidtown Autos

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1

3

4

5

6

greeting

opening phrase

body

request for actionclosing phrase

sender’s job title

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Now read the second email and discuss the questions below.

To: Jason Hodges From: Jennifer Bateman

Subject: Accounts Department Lunch

FYI, I wrote to the manager of the Eatery asking them to send a price quote for the lunch ASAP. I’ll send it to you when I get a reply. Have a nice day!

Jen

1. Who is Jennifer Bateman and who is Chris Jones?

2. Why is Jennifer writing to Chris?

3. What three pieces of information does she ask for?

4. Who do you think Jason Hodges is?

5. Which text is formal and which is informal? How do you know?

6. Find four differences between a formal and an informal email.

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Answers

1. Who is Jennifer Bateman and who is Chris Jones?

2. Why is Jennifer writing to Chris?

3. What three pieces of information does she ask for?

4. Who do you think Jason Hodges is?

5. Which text is formal and which is informal? How do you know?

6. Find four differences between a formal and an informal email.

The H. R. Assistant Manager at Midtown autos / The Eatery’s manager.

She is requesting some information for an event.

Menu options, prices, and availability of restaurant for the stated time and date.

Jennifer’s boss.

The first one is formal. The second one is informal. Because of the language used.

Language, structure, contractions, abreviations, syntax.

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LANGUAGE FOCUS: Requests and preferences in formal emails

Look at these phrases from the first email.

Say whether they are requests or preferences.

We would like to…

I would appreciate it if you

would…

Could you…

We are interested in…

Would you be so kind as…

I would be grateful if you could…

confirm the availability of the

restaurant?eat at 1:30 p.m.

a three-course meal.

to send me the details and

prices?reply as soon as possible.

send your menu options.

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PRACTICE:

GROUP WORK

Read the directions below:

A. Complete the business email with an appropriate word in each

space.

B. Match the sentence halves.

C. Find eight words used in openings and closings of formal emails.

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Complete the business email with an appropriate word in each

space.

Could reference grateful Dear interested Sincerily kind

To: Roger Atkins From: Paulette Simpson

Subject: Order

_______________ Mr Atkins:

I am writing to you with ______________ to a possible order for A52 compresors used in refrigeration manufacturing. Would you be so _______________ as to send me any information, brochures, and price lists you may have?

In addition, we are _________________ in acquiring a GPRFA 1S20 industrial walk-in freezer. _______________ you confirm the availability of this unit and send us a price quote?

I would be _____________ if you could reply as soon as possible.

________________

Paulette SimpsonPurchasing Department Manager

Dear

reference

kind

interested

Could

grateful

Sincerily

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Match the sentence halves.

Would you be so kind as

I am writing with reference

to

I would be grateful

Could you confirm

the availability of the conference center?

if you could reply as soon as possible.

to send me information about sicounts for senior

citizens?our sales conference in May.

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S V D E A R S B F G

S I N C E R I L Y E

F E T M A D A M S E

S Y G G V F C G H W

I O E R D S K D J A

R U D M S U I S G S

S R E G A R D S I G

B S R B E S T I D F

F A I T H F U L L Y

Find eight words used in openings and closings of formal emails.

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S V D E A R S B F G

S I N C E R I L Y E

F E T M A D A M S E

S Y G G V F C G H W

I O E R D S K D J A

R U D M S U I S G S

S R E G A R D S I G

B S R B E S T I D F

F A I T H F U L L Y


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S V D E A R S B F G

S I N C E R I L Y E

F E T M A D A M S E

S Y G G V F C G H W

I O E R D S K D J A

R U D M S U I S G S

S R E G A R D S I G

B S R B E S T I D F

F A I T H F U L L Y


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S V D E A R S B F G

S I N C E R I L Y E

F E T M A D A M S E

S Y G G V F C G H W

I O E R D S K D J A

R U D M S U I S G S

S R E G A R D S I G

B S R B E S T I D F

F A I T H F U L L Y


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S V D E A R S B F G

S I N C E R I L Y E

F E T M A D A M S E

S Y G G V F C G H W

I O E R D S K D J A

R U D M S U I S G S

S R E G A R D S I G

B S R B E S T I D F

F A I T H F U L L Y


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S V D E A R S B F G

S I N C E R I L Y E

F E T M A D A M S E

S Y G G V F C G H W

I O E R D S K D J A

R U D M S U I S G S

S R E G A R D S I G

B S R B E S T I D F

F A I T H F U L L Y


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S V D E A R S B F G

S I N C E R I L Y E

F E T M A D A M S E

S Y G G V F C G H W

I O E R D S K D J A

R U D M S U I S G S

S R E G A R D S I G

B S R B E S T I D F

F A I T H F U L L Y


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S V D E A R S B F G

S I N C E R I L Y E

F E T M A D A M S E

S Y G G V F C G H W

I O E R D S K D J A

R U D M S U I S G S

S R E G A R D S I G

B S R B E S T I D F

F A I T H F U L L Y


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“I hear and I forget.I see and I remember.

I do and I learn”CONFUCIUS

End of presentation

For further study, visit the website below:http://www.curso-ingles.com/business-english/Email.php

Thank you for attending this class.Don’t forget to keep your classroom

clean at all times.

http://www.curso-ingles.com/business-english/Email.php

http://www.curso-ingles.com/business-english/Email.php

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