corporate presentations - graham bevington
TRANSCRIPT
The Move to Hosted
Graham Bevington
Managing Director, EVP International Markets
• slide 2• Mitel | Confidential
The Move to Hosted
• About Mitel
• Key Market Drivers in Business Communications
• Why go Hosted for Unified Communications?
• Mitel & Talk Talk Business
• slide 3• Mitel | Confidential3
About Mitel
• slide 4• Mitel | Confidential4
About Mitel
More than1,600
Partners
2,000Employees
Founded in1973
More than 100,000
Customers
In over100
countries
• slide 5• Mitel | Confidential5
OUR VISION
Not the largest – simply the best
• Delivering superior financial results
• Loyal customers and partners
• A place where people want to work
• To be the premier business communications and collaboration company in our industry
• slide 6• Mitel | Confidential6
OUR MISSION
To deliver solutions that enable our
customers to communicate and
collaborate, and to conduct business
anywhere, over any medium with the
device of their choice.
• slide 7• Mitel | Confidential
Mitel Financial Highlights
Revenues by Region (FY 2011) Revenues by Business Segment (FY 2011)
7
• Publically traded (Nasdaq:MITL)
• 2011 fiscal year revenues: U.S. $650 million
• slide 8• Mitel | Confidential
• Source: MZA IP-PBX Report Q2 2011 - September 2011
• UK
• Netherlands
• France
• Australia
• Canada
• USA
#2 with 23.3%
#3 with 19.3%
#6 with 4.9%
#4 with 10% (2010)
#3 with 19.5%
#3 with 9.5%
• Q1 – Q4 2011
Mitel Market Share in Key Markets
• IP Extensions Shipped• Source: Corded PBX-IP PBX – Q4 2011 – World, MZA
• slide 9• Mitel | Confidential
Mitel UK Market Share - Full Year 2011% IP Extensions Market all segment sizes (excluding micro)
Cisco
Mite
l
Avaya
Siemen
s
Alcate
l
NEC
Aastra LG
Panas
onic
Swyx
Samsu
ng
Splice
com
Toshib
a
Oth
ers
0
5
10
15
20
25
30
3531.54%
23.3%
19.96%
6.39%
3%
1.68%1.43% 1.22%
1.01%0.78%
0.78% 0.6%0.44%
7.88%
• Source: MZA Consultants Ltd• PBX/IP-PBX Report Q4 2011 – March 2012
Mitel clear #2 in UK
• slide 10• Mitel | Confidential10
Key Market Drivers
In Business Communications
• slide 11• Mitel | Confidential
Market Drivers
Cloud/Hosted/Virtualization Mobility
Unified Comms & Collaboration
• slide 12• Mitel | Confidential
Key Market DriverUnified Communications & Collaboration
• January 2012 “Unified Communications Purchase Plans 2012”
• slide 13• Mitel | Confidential
Key Market DriverMobility - Freedom to Work Anywhere
An in-office experience, regardless of location
Freedom of device choice (supporting BYOD)
Single identity Improved customer service
• slide 14• Mitel | Confidential
• 2011 • 2014
Key Market DriverCloud/Hosted/Virtualization
• Hosted Voice, SMB & Enterprise Segments 2
• 30%
• 70%
• Enterprise Virtualization Management 3
• 66%
• 34%
• Virtualized Apps • Server Apps
• 2011 • 2014
• Mitel % Virtualized IPT and UCC Apps Forecast 4
• 5%
• 95%
• 2 Gartner, Gartner Predicts 2011: Adoption of UC Creates New Sourcing and Deployment Challenges, 2010• 3 Gartner, x86 Virtualization Market Driven by Management and Desktop Needs, 2010• 4 Mitel forecast based on Mitel sales metrics in Q1, CY2011
• Hosted VaaS users• Voice CPE users
• 10%
• 90%
• % Mitel Virtual IPT
• % Mitel Virtual UCC Apps
• 2%
• 98%
• 32%
• 68%
• 34%
• 66%• 66%
• 34%
• 2011 • 2014
• slide 15• Mitel | Confidential
Catch The Mitel Wave - it’s our 3rd one!
It’s all about timing!
• MCD
Unified Communications
Software
• Wave 2
• Wave 1 IP Telephony
• Wave 3Mitel Virtual,
Cloud & Hosted UC Solutions
• slide 16• Mitel | Confidential
• A Single Cloud-Ready Software Stream
• An In-Office Experience Anywhere
• Freedom From Walled Garden Architectures
• Freedom of Commercial Offerings
• Including Hosted!
Which brings us to……..
• slide 17• Mitel | Confidential
The question used to be ....
Versus
Hosted Telephony
PBX
• slide 18• Mitel | Confidential
Now the question should be .....
Or
On-Site Unified Communications
Hosted Unified Communications
• slide 19• Mitel | Confidential19
The Advantages of Hosted Unified Communications
• slide 20• Mitel | Confidential
What do you get with a Mitel & TalkTalk Business Hosted solution?
• It’s hosted Unified Communications not hosted voice.
• All the features of a CPE UC solution in a hosted environment
• Full service and support wrap from TalkTalk Business
• With an SLA that fits your business need
• Deployment flexibility over the long term
• Hosted, CPE or Virtual with the same user experience, same phones, same applications
• No lock in to one fixed deployment method
• Fully supports emerging trends including “Bring Your Own Device”
• Ability to deliver full UC to Blackberry, Android and iOS
Key Advantages of Hosted UCfor the end user (vs CPE)
• Subscription based OPEX model
• Easier to plan & budget
• Lower TCO
• Off balance sheet
• PBX for life:
• Always on the latest version, features, applications
• Easy In-Life Service & Support
• Non disruptive, centrally delivered via TalkTalk Business
• Centralised System Management, Upgrades, Enhancements
• Business Continuity built-in (resiliency)
• Flexibility:
• Proof of concepts easy to run
• Models to cater for seasonal environments easy to achieve
22
Mitel & TalkTalk Business
• slide 23• Mitel | Confidential
Mitel Cloud Go-to-Market Strategy
• IaaS • PaaS
• Service• Providers
• System• Integrators
• MSPs• VARs
• Cloud Ecosystem
Single sourcing – voice and other business applications
Subscription pricing (OpEx vs. CapEx)
Simplified management
Lower cost of ownership
Faster time to value
• End-customer• Value
• Mitel
• slide 24• Mitel | Confidential
Mitel and TalkTalk Business
• Mitel and TalkTalk Business relationship goes back over 10 years• Significant experience in working together to
sell & support Mitel CPE solutions over this period
• TalkTalk Business have played a key role in Mitel UK market share growth
• TalkTalk Business are fully accredited on Mitel hosted and CPE solutions, offering a range of complementary services• Business grade network• SLA and Support• Complementary Applications
Getting Started3 Key Questions when considering Hosted
25
Communications empowers your business and your people. Do you want to risk compromising this when moving to hosted unified communications?
Previous hosted voice offerings were limited in capabilities and quality. Mitel Hosted is fully featured unified communications, delivering exactly the same as Mitel’s on- premise solution
1NO
Hosted unified communications is only as good as the network it is delivered on.Are you confident in your service provider?
TalkTalk Business provide business grade network connectivity TalkTalk Business offer quality SLA and support
2YES
Is your Hosted choice a secure long term solution for your business communications?
Mitel Hosted unified communications leverages our core MCD software stream. It is core to our business and core to our R&D roadmapMitel Freedom provides long term flexibility of deployment and migration opportunities
3YES
THANK YOUGraham Bevington, Managing Director, [email protected] WWW.MITEL.COM FOR MORE INFO
• The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel® and is intended solely for Mitel employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel authorized PARTNER, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.