Corporate Presentation | Bonn | August 2011

Deutsche Post DHL

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Deutsche Post DHL is the world’s leading mail and logistics services group.

The Deutsche Post and DHL corporate brands represent a one-of-a-kind

portfolio of logistics (DHL) and communications (Deutsche Post) services.

The Group provides its customers with both easy to use standardized products

as well as innovative and tailored solutions ranging from dialog marketing to

industrial supply chains. About 470,000 employees in more than 220 countries

and territories form a global network focused on service, quality and

sustainability. With programs in the areas of climate protection, disaster relief

and education, the Group is committed to social responsibility. In 2010,

Deutsche Post DHL revenues exceeded € 51 billion.

The postal service for Germany. The logistics company for the world.

Positioning

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Corporate structure: One company with two strong pillars

The postal servicefor Germany

The logistics company for the world

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Corporate structure

MAIL EXPRESS

GLOBAL FOR-

WARDING, FREIGHT

SUPPLY CHAIN

Corporate Functions

GLOBALBUSINESSSERVICES

Corporate Center

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Strategy 2015

Simplifying Services

Sustainable Solutions

Our guiding principle

Our purposeThe logistics com-pany for the world

The postal servicefor Germany

Respect

Results

Our customer promise

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Strategy 2015: Unlocking our potential to become provider, employer and investment of choice

Employer of ChoiceInvestment of Choice

Provider of Choice

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Sustainable and credible engagement in the focus areas of environmental protection (GoGreen), disaster management (GoHelp), education (GoTeach)

Employee focus to monitor our potentials for improvements

Increase customer loyalty

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Successful initiatives

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Deutsche Post DHL factors of success

• Maintain BBB+ credit rating

• Continuous dividend policy: pay-out ratio of 40 to 60 % of consolidated net profit

• Prioritized use of “excess” liquidity

• Reduce the overall complexity of financing instruments

⇨Financial stability and flexibility require appropriate balance sheet structure

Corporate FinanceStrategy

• First Choice will drive change in the way Deutsche Post DHL operates its business

• The Group is fully committed to create higher customer loyalty and grow business with the customers

• To create higher value for customers collaboration of the employees will be fostered

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Our social responsibility – Focus areas

Local projects

Protecting the environment

GoGreen

Delivering help

GoHelp

Championing education

GoTeach

We support employee volunteering by sponsoring local community projects through the Living Responsibility Fund.

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Regular capture and reporting of Deutsche Post DHL‘s carbon efficiency with Carbon Accounting and ControllingRegular capture and reporting of Deutsche Post DHL‘s carbon efficiency with Carbon Accounting and Controlling

Network and capacity optimizationNetwork and capacity optimization

Modernization of our fleet and using alternative vehiclesModernization of our fleet and using alternative vehicles

Energy efficiency improvement in our buildingsEnergy efficiency improvement in our buildings

Mobilization of our employeesMobilization of our employees

Cooperation with subcontractors, customers and organizations and offering of green products and solutionsCooperation with subcontractors, customers and organizations and offering of green products and solutions

GoGreen – Protecting the environment

100 %-10%

-30%

• With our GoGreen program we aim to minimize the impact of our business on the environment.

• GoGreen focuses on the long-term goal to improve our CO2-efficiency by 30 % by 2020 (compared to 2007 levels), including our subcontractors.

GoGreen measures:

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RecoveryRecovery

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Disaster Response

Disaster Response

DRT (DHL Disaster Response Teams)

Disaster Preparedness

Disaster Preparedness

GARD (Get Airports Ready for Disaster)

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2

WHEO (We Help Each Other)

Lighthouse projects*

GoHelp – Disaster management

Our global presence, logistics network and experience in international relief provide

the ideal network for helping people impacted by natural disasters.

*) additionally: many local projects in disaster response and recovery

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Partnership with Teach For All

Scholarship program for employee children

Partnership with SOS Children‘s

Villages

GoTeach Pursuing higher levels of education of

employees‘ children

Improving employability ofyoung people

Championing quality in education and educational system

With GoTeach, we help reducing educational inequity and support young individuals to expand their personal development and skills

Go Teach – Championing education

UPstairsUPstairs

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• Express courier services using ground and air transport for companies and private customers alike

• Widest reach in the industry, with own network covering more than 220 countries and territories in Europe, Americas, Asia/Pacific, and the EEMEA region (Eastern Europe, the Middle East, and Africa); and with a choice of transit times in each market

• Core business: Time Definite International transports

• Progressively more focused on industry-specific solutions, among others for Technology, Life Sciences, Consumer goods and Automotive sectors

Corporate division EXPRESS (I)

DHL Express

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• More than 220 countries and territories served

• Approx. 100,000 employees worldwide

• Approx. 2.5 million customers

• 3 global DHL Air Hubs: Leipzig, Hong Kong, Cincinnati

• Approx. 4,000 facilities worldwide

• Approx. 32,000 vehicles

• 4 global QCC: Global Quality Control Centers are located in Bonn, Leipzig, Singapore, Cincinnati

– Key functions: Real Time Shipment Management and Crisis Command Center

• Connecting more than 500 airports around the world

• Approx. 250 dedicated aircraft

Corporate division EXPRESS (II)

DHL Express