corporate presentation 2013 iso 9001:2008 certificate n ° br013944-2 agent: bureau veritas valid...

Corporate Presentation 2013

ISO 9001:2008

Certificate n° BR013944-2

Agent: Bureau Veritas

Valid until 19/05/2015

Escope:

• Ground Transportation• Customs Advisory• Import and Export Advisory• International Logistics

Certified Offices:

• São Paulo• Santos• Campinas • Guarulhos


SASSMAQ

Certificate n° BR016694-1

Agent: Bureau Veritas

Valid until: 29/05/2015

Escope:

• Ground transport of Dangerous Goods

Certified Office:

• Guarulhos


Professional Liability Insurance - RCP

Policy Number: 15/78-2013

Expire date: 11/09/2014

Insurance Company: Itaú Seguros

Insured Value: R$ 1.000.000,00

Object:

Payment for losses caused to third parties by the insured due to technical mistakes.


Compliance Policy

Improper payment:

• Training to new employee• Bi-annual internal recycling• External lectures participation• Workshop participation

Confidentiality:

• Training to new employee• Bi-annual internal recycling• Segregation of working teams

All policies are formalized through singned terms of science and commitment.

Foundation : 1975

Offices: São Paulo – Santos – Campinas – Guarulhos – Rio Janeiro – Recife – Belo Horizonte – Itajaí

Team : 258 professionals

Market : Supply Chain Management, Customs Brokerage, Import and Export Consulting, International Freight Forwarding and Local Road Transport

Slogan: A quality solution for each business need!

Who we are:

Who we are

Haidar Structure

• Representative offices in all country

• Agents all over the world

Indirect Service• Fronteiras do Sul Jaguarão - Foz do Iguaçú – Uruguaiana – Chuí – São Borja - Ponta Porã

• Portos e Aeroportos do Sul Paranaguá – Curitiba – São Francisco do Sul – Rio Grande

• Portos e Aeroportos do Nordeste Salvador – Ilhéus - Mucuripe – Pecem - Fortaleza

• Portos e Aeroportos do Norte Manaus – Belém

• Aeroportos do Centro-Oeste Brasília

Direct Service• São Paulo: Santos / GRU / VCP / EADI

• Pernambuco: Recife / Suape / EADI

• Santa Catarina: Itajaí / Navegantes / EADI

• Minas Gerais: Confins / EADI

• Rio de Janeiro: Itaguaí / R. Janeiro

Customers

Business Lines

• Custosm Brokerage

• Import and Export process administration

• Tecnical Advisory in:

– Customs Affairs;– Special Customs permits– Regulatory Affairs - ANVISA– Fiscal / Legal customs Affairs– Customs Insurance

• International freight forwarding – NVOCC e Air

• Ground Transportation

• It Solutions for foreign trade

• 4 PL management

International Freight Forwarding

IATA Agent since 1982 NVOCC Agent Since 1995

Local Ground Transport

Owned Trucks – 20

3rd Party Trucks – 60

Agencia Nacional de Transportes Terrestres• CRNTRC n.º 10-08-20/00142367 - Categoria: ETC-SP

Agencia Nacional de Vigilância Sanitária• Correlatos - Autorização n.º G0W79Y1X8312 (8.03978.5) • Medicamentos e Insumos - Autorização n.º 1.07182.2• Controlados – MS 1.22306.4• CEVS nº. : 351880001-493-000003-2-9

Ministério da Justiça – Departamento de Polícia Federal• Certificado de Licença de Funcionamento n.º 200802798-2• Certificado de Registro Cadastral n.º 2008/002909

• Ministério da Justiça – Departamento de Polícia Civil• Certificado de Licença de Funcionamento n.º 411/2012

Ministério do Meio Ambiente – IBAMA• Cadastro n.º 2689891

Ministério da Defesa – Exército Brasileiro• Certificado de Registro n.º 55196

Ministério da Defesa – Agencia Nacional de Aviação Civil• Resolução nº 234 de 12/06/2009

• Own Data Center

• Own IT team

• All branches connected with data link

• Daily back ups betwen the branches

• Remote Backup – Data Safety Company

Haidar has its own Data Center for Hosting services, E-mail, VPN´s and Citrix Metaframe, offering safety, speed and agility to the operations, assuring high quality on the services performed.

Information Technology

Haidar IT Structure


HSC – Control

• Haidar Supply Chain Control – Owned system since 2002

• Real time WEB information

• Import brokerage module

• Export brokerage module

• Importer / Exporter module

• Management – Statiscial – Financial Reports

Access:

Restricted by login and password(Available in Portuguese, English and Spanish)

Main Menu:

Menus grouped by Process / RoleMore than 100 Reports available


Management / Statistics: More than 100 reports available useful for decision making and process analysis.


Automated Government Foreign Trade Systems (SISCOMEX) queries

• Automated query application running 22 hours per day

• Systems query:

• MANTRA• MERCANTE• SISCARGA• SISCOMEX Importação• SISCOMEX Licenciamento• NOVOEX

• HSC Control and GED automatically updated


Customer service efficiency;

Sending of automated notifications on process status changes;

Automated process documents digital archiving.


Objectives of automation:

Allow Analyst prioritizes customer service;

Allow Analyst prioritize emergencies and procedures of the process;

Generate automatic update Status and Fup in the process;

Send automatic notifications of changes in status;

Give greater flexibility in monitoring processes;

Give greater transparency in the management process;

Digital archiving of documents from the customs process.

Import License report Automatic email sent

HSC Control update


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