corporate overview a partner to grow with in the past year, our global network of agents provided...
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Corporate Overview
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A partner to grow with
In the past year, our global network of agents provided 55,000 visitors handled in Kenya and Tanzania
Together with our global network of agents we anticipate a growth to servicing 85,000 to 90,000 passengers per year by 2011
We look to a close relationship with our agents to achieve this capacity
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Logistics Simplified
Alpha Travel offices in London for ease of communication with global agent network
Experienced, dedicated tour consultants
Reliable communication
Extensive product knowledge
Proven reservation system
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Value for Money
The strength of our relationship with our suppliers provides exceptional buying power which is passed on to our agents
Extensive reliable fleet allows us to offer transportation at a competitive rate
A wide assortment of scheduled, seat in vehicle safaris that are provided at highly competitive prices
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Solid Commitment
Extensive investments in East Africa
Ongoing investments in Fleet and transport
infrastructure Information technology
and reservation management
Staff training Marketing support
tools Social and
environmental business practices
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KENYA
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We Have Increased Group Owned Bed Capacity In Kenya (under Sarova management)
Salt Lick Lodge Taita Hills Lodge (Combined 316 bed capacity)
The ARP Group Meets the Demand
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Taita and Salt Lick are located in our 28,000 acre private wildlife sanctuary
The ARP Group Meets the Demand
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The development of our 28,000 acre private game reserve
Introduction of rhinoceros – both black and white
The development of a wetlands area
The introduction of crocodile and hippopotamus
Offer walking safaris and night game drives to guests of Taita and Saltlick Lodges
Developing a research centre studying the wildlife of the Sanctuary
Future Growth for the Taita Hills Sanctuary
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Creation of wetlands Recovery of forest to
maintain browser population Management of invasive
plants Introduction of black and
white rhinoceros Introduction of
hippopotamus and crocodile at Bura Dam
Bird ringing for research and ornithological observations
Improved infrastructure including game drive routes, viewing points, picnic sites and fly camping sites
Eco Initiatives for the Taita Hills Sanctuary
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Community Sustainable Development
Partnership with the Lumo Community Wildlife Sanctuary
Establishment of cultural tourism to neighbouring Msorongo and Lualenyi villages
Introduction of a revolving fund for educational and learning amenities
Development of aloe farms and honey production
Construction of water troughs for cattle
Linkages with community sites such as Kishushe and Oza for activities such as rock climbing, spelunking and mountain biking
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We Have Increased Group Owned Bed Capacity In Kenya (under direct management)
Baobab Beach Resort & Spa Kole Kole (Combined 646 bed capacity)
Our Developments on the Kenya Coast
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Grand opening of Maridadi Wing at Baobab Beach Resort & Spa
Opened August 2008 54 new guest rooms Expansion of Afya Bora Wellness Centre Entertainment Centre & Amphitheatre Conference Rooms Shopping Arcade Additional sports facilities Cascading swimming pool Expansion of restaurant Expansion of the Tapa Tapa Bar
Our Developments on the Kenya Coast
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Swimming pool Conference facilities Tennis courts SCUBA and snorkelling Wind surfing Fishing Afya Bora Wellness Club Spa Archery Football, Basketball, Volleyball Aerobics classes Table tennis, shuffle board, boccia Entertainment & animation Nature walks
Baobab Beach Resort& Kole Kole
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Baobab Beach Resort & Spa
The new Porini Amphitheatre The new conference facility
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Baobab Beach Hotel& Kole Kole
And world class dining
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Award Winning Excellence
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Award Winning Excellence
And most recently the 'First Choice Gold Medal 2007 for achieving consistently high customer service satisfaction levels as rated by First Choice Customers'.
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Pollman’s Tours & Safaris
Offices in Nairobi, Mombasa, Malindi and Diani
Airport offices at Nairobi’s Jomo Kenyatta International Airport and Moi International Airport
IATA travel agency in Mombasa Solid infrastructure to handle
Charter arrivals Incentive groups Cruise ship arrivals Meetings and conferences The most demanding needs
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Relocation of our Mombasa office Enabling us to keep
up with the growth Providing space for
representatives of our strategic partners
Purpose built for destination management
Top standard vehicle maintenance facility
Future Growth at Pollman’s Tours
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Our Fleet in Kenya
We own an impressive fleet of late model, well maintained vehicles custom built for safaris
Safari Buses 4x4 Safari
Vehicles 20 to 24 seat
coaches Larger coaches Plans for
expansions
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TANZANIA
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We Have Increased Group Owned Bed Capacity In Tanzania (under Serena management)
Mountain Village expanded to 84 beds
The ARP Travel Group Investment in Tanzania
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We Have Increased Group Owned Bed Capacity In Tanzania (under Serena management)
Mountain Village expanded to 84 beds Located on a working coffee farm Overlooking a volcanic crater lake
The ARP Travel Group Investment in Tanzania
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We Have Increased Group Owned Bed Capacity In Tanzania (under Serena management)
Mbuzi Mawe Camp offering 32 beds
The ARP Travel Group Investment in Tanzania
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Ranger Camp in Tanzania (under Ranger Safaris) Semi permanent
luxury tented camp All new, self
contained tents 8 to 10 tents on a
shared basis Relocates three
times annually to follow the migration
Dining tents with great meals
Personal tent valets
The ARP Travel Group Investment in Tanzania
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Exclusive to each booking
Located in the best campsites
Same spacious tents
Secluded and intimate service
Perfect for honeymoons
Ranger Safaris’ Private Luxury Mobile Camping
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Ranger Camps’ Website
A dedicated website to help you promote camping to your clients
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Ranger Safari in Arusha
Modern office with pleasant surrounding
Workshop for efficient vehicle maintenance
Arusha is the hub for Tanzania’s safari – just a few hours from both the great wildlife of Tanzania’s exceptional parks and
The challenge of Mount Kilimanjaro
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Ranger Safaris’ Vehicle Fleet
Ranger Safaris uses exclusively 4x4 vehicles for safaris in Tanzania.
We have a large, modern, well maintained fleet and are continuously adding to it.
And the fleets’ most important component…
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Our Drivers
We recognise that the most important part of our safari participants’ experience is the interaction they have with the safari drivers. They have to be
An exceptional driver Friendly and
welcoming Knowledgeable about
the wildlife, flora, culture, and customs of their country
An ambassador for both the ARP Travel Group and our valued agents
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Our Drivers
For these reasons we only provide the best drivers
Well experienced Continuously
trained Carefully briefed
before each safari Carefully debriefed
after each safari Fluent English skills
Some with French, German, Italian and Spanish
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Zanzibar
Affiliate office in Stone Town Exceptional contract rates with all of the popular
resorts A variety of excursion offers Flight options from Nairobi, Mombasa, Serengeti,
Lake Manyara, Arusha, Selous, Ruaha and Dar es Salaam
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Large Group Management & Special Events
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Incentives
We have an exceptional creative department led by a long time member of SITE
A proven track record for incentive groups of varying sizes
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Conferences
Africa is becoming an important conference destination Our team at Alpha in London and on the ground in East
Africa have the experience and knowledge to arrange exceptional conferences
A wide range of facilities, speakers and activities are available
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Cruise Ship Handling
Proven track record
Capacity to handle large port arrivals
Creative excursions
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Weddings in the Bush
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… and on the Beach
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Birding Sports Photo Clinics Cultural Studies School Groups Agricultural groups Golf Holidays
Special Interests
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4Strategy Recent appointment
of General Sales Agents in: North America Portugal Spain France Brazil Argentina
Planned appointment of General Sales Agents in: Dubai India China Germany
To Facilitate the Growth
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Publication of our new 172 page brochure Added Products in
East Africa Expanded coverage
of Southern Africa Inclusion of
Meetings, Conferences, Incentives and Cruise Handling
Clear, concise layout and design
Extensive new photography
Group Marketing
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The continuous updating of our Partners’ Website Detailed
Itineraries with links to Word and PDF formats
Up to date price lists
Photo bank for uploadingimages
Detailed accommodations information
Group Marketing
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Partners’ Website Provide “White
Label Sites” that our travel partners can tap into with their branding
Plans to link to interactive maps of areas for travel
Group Marketing
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Implementation of Travel Assist – our comprehensive interactive tours management system Tie together all
offices with one central system
Faster, more accurate quotations
Improved management of bed inventory
Group IT Strategies
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Agent Branding
Company logos on meet & greet signage
Staff uniforms to the company’s requirements
Branding on vehicles
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Increase our focus on Higher value safaris Incentive & Conference Business Cruise Ship Handling Creative solutions to the bed shortage in East
Africa
Our Direction
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From the pyramids of Egypt to the shore of Cape Town, your ARP Travel Group specialists can help you arrange spectacular holidays for your most demanding customers
One stop shop for adventures in Africa
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Responsible Tourism
The ARP Travel Group is committed to responsible social and environmental tourism practices. Here are just some of the projects we support through funding and physical assistance:
Year of the Dolphin for 2007 and 2008 Friends of Tsavo’s Adopt a Rhino programme Water trough construction in Tsavo MEAK Eye Care clinic support St. Jude’s School education project in Arusha Huruma Child Parenting Centre in Mombasa Shanglia Mtoto wa Afrika in Nairobi Children for Chidren’s Future in Arusha
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Responsible Tourism
School students from Children for Children’s Future attending boarding school funded by Ranger Safaris.
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As a new dawn approaches for the ARP Travel Group, we see some exciting times ahead and look forward to our continued growth and success in partnership with our global network of agents.
Conclusion