corporate onboarding multiple users

User Manual - yono Business Page | 1

yono Business – User Manual

Corporate Onboarding – Multiple Users


Table of Contents

Table of Contents ....................................................................................................................... 2 List of Figures ............................................................................................................................ 3 1. Corporate On-Boarding – Multiple User .............................................................................. 4

1.2 Multiple Users................................................................................................................................ 8

1.2.1 Single Administrator .............................................................................................................. 9

1.2.2 Multiple Administrators ........................................................................................................ 29


List of Figures Figure 1.1: Onboard Corporate - yono Business Home page ...................................................................... 5 Figure 1.2: Onboard Corporate – Online Registration page ......................................................................... 6 Figure 1.3: Onboard Corporate (Multiple Users) – Choose Product ............................................................ 8 Figure 1.4: Onboard Corporate (Multiple Users) – Choose Product (Single Administrator) ......................... 9 Figure 1.5: Onboard Corporate (Single Admin) - Capture Mobile number ................................................. 10 Figure 1.6: Onboard Corporate (Single Admin) - Validate OTP ................................................................ 11 Figure 1.7: Onboard Corporate (Single Admin) - Capture Corporate details ............................................ 12 Figure 1.8: Onboard Corporate (Single Admin) - Enquiry Only ................................................................. 14 Figure 1.9: Onboard Corporate (Single Admin - Enquiry) - Capture Administrator details ......................... 15 Figure 1.10: Onboard Corporate (Single Admin - Enquiry) - Preview ....................................................... 16 Figure 1.11: Onboard Corporate (Single Admin - Enquiry) – Terms & Conditions ..................................... 17 Figure 1.12: Onboard Corporate (Single Admin - Enquiry) - Submit .......................................................... 18 Figure 1.13: Onboard Corporate (Single Admin - Enquiry) – Status Page ................................................. 19 Figure 1.14: Onboard Corporate (Single Admin) - Enquiry and Transactions ........................................... 21 Figure 1.15: Onboard Corporate (Single Admin - Transaction) - Capture Administrator details ............... 22 Figure 1.16: Onboard Corporate (Single Admin - Transaction) - Capture Transaction User details ......... 23 Figure 1.17: Onboard Corporate (Single Admin - Transaction) - Preview ................................................. 24 Figure 1.18: Onboard Corporate (Single Admin - Transaction) - Terms & Condition ................................ 26 Figure 1.19: Onboard Corporate (Single Admin - Transaction) - Submit .................................................. 27 Figure 1.20: Onboard Corporate (Single Admin - Transaction) - Status ................................................... 28 Figure 1.21: Onboard Corporate (Multiple User) – Choose Product .......................................................... 29 Figure 1.22: Onboard Corporate (Multiple User) – Capture Mobile Number .............................................. 30 Figure 1.23: Onboard Corporate (Multiple User) – Validate OTP ............................................................... 31 Figure 1.24: Onboard Corporate (Multiple User) – Capture Corporate Details .......................................... 32 Figure 1.25: Onboard Corporate (Multiple Admin) – Enquiry Only ............................................................. 34 Figure 1.26: Onboard Corporate (Multiple Admin - Enquiry) – Capture Regulator..................................... 35 Figure 1.27: Onboard Corporate (Multiple Admin - Enquiry) – Capture Administrator ............................... 37 Figure 1.28: Onboard Corporate (Multiple Admin - Enquiry) – Preview ..................................................... 38 Figure 1.29: Onboard Corporate (Multiple Admin - Enquiry) – Terms & Conditions .................................. 40 Figure 1.30: Onboard Corporate (Multiple Admin - Enquiry) – Submit ....................................................... 41 Figure 1.31: Onboard Corporate (Multiple Admin - Enquiry) – Status Page .............................................. 42 Figure 1.32: Onboard Corporate (Multiple Admin) – Enquiry & Transactions ............................................ 44 Figure 1.33: Onboard Corporate (Multiple Admin - Transaction) – Capture Regulator .............................. 45 Figure 1.34: Onboard Corporate (Multiple Admin - Transaction) – Capture Administrator ........................ 46 Figure 1.35: Onboard Corporate (Multiple Admin - Transaction) – Capture Transaction User .................. 47 Figure 1.36: Onboard Corporate (Multiple Admin - Transaction) – Preview ............................................... 49 Figure 1.37: Onboard Corporate (Multiple Admin - Transaction) – Terms & Conditions ............................ 52 Figure 1.38: Onboard Corporate (Multiple Admin - Transaction) – Submit ................................................ 53 Figure 1.39: Onboard Corporate (Multiple Admin - Transaction) – Status Page ........................................ 54


1. Corporate On-Boarding – Multiple User

This section of the user manual provides the necessary information on a unified Corporate On-Boarding

process for the existing Bank customers across multiple products such as Corporate Internet Banking, e-

Trade and e-Forex

The On-Boarding Process has been classified into multiple journeys listed below:

1. Pre-Login Journey – Single User (Enquiry Vs Enquiry & Transaction)

o Other Corporates o Sole Proprietor (With Debit Card Vs Branch Activation)

2. Pre-Login Journey – Multiple User (Enquiry Vs Enquiry & Transaction)

o Single Administrator o Multiple Administrators

3. Partially filled form

4. Check Status

The end to end process of New Corporate Registration of any corporate are as listed below:

1. New Registration in yono Business 2. Choose Corporate Size

o Single User o Multiple User (Single Admin Vs Multiple Admin)

3. Capture Corporate Details 4. Choose Product (Enquiry Only Vs Enquiry & Transaction) 5. Capture Regulator Details (Applicable only to Multiple Administrator) 6. Capture Admin details (Applicable only to Multiple User) 7. Capture Transaction User Details (Applicable only to Multiple User)

o Checker details (Applicable only to Corporate Internet Banking product) o Capture eForex User details (Applicable only to eForex product)

8. Preview & Submit 9. Download Omnibus Document 10. Submit all the following documents duly signed by appropriate signatories to Branch:

o Omnibus Document o Board Resolution (wherever applicable) o Indemnity Bond (Applicable only to eForex product) o Agreement cum Indemnity Bond (Applicable only to eTrade product) o KYC Document (wherever applicable)

11. Branch user to upload the above set of scanned documents and approve. 12. Post approval, SMS is sent to the user with role such as Administrator, Transaction User

(Checker or eForex User) for user activation – new user creation or linking of existing yono BUSINESS credential

13. The respective user to complete the process of New User Activation in yono BUSINESS. To Onboard a new Corporate User, user follows the below mentioned process.


Action1: Open yono Business Home page on a browser

Open a browser such as Google Chrome or Internet Explorer and type in the following URL: https://yonobusiness.sbi/ , then hit the enter key on your keyboard. It opens the Home page of yono Business as displayed below where the user needs to click on REGISTER.

Figure 1.1: Onboard Corporate - yono Business Home page

https://yonobusiness.sbi/


Action2: yono Business: Online Registration

On clicking ‘REGISTER’, user gets redirected to yono Business: Online Registration page and clicks on ‘NEW REGISTRATION’.

Figure 1.2: Onboard Corporate – Online Registration page


Action3: Select option for corporate onboarding

On clicking ‘NEW REGISTRATION’, user gets redirected to the page from where he can select and proceed for

• Single User

• Multiple User (Single Administrator & Multiple Administrator)

User can click on the Read More section of Single User and Multiple Users to view the details of this sections.


1.2 Multiple Users

This section of the user manual describes the registration process of a corporate who wishes to avail

Corporate Internet Banking (CINB) product as Multiple User with either Single Administrator or Multiple

administrator.

Following is the common steps for:

• Single administrator

o Enquiry Only

o Enquiry & Transactions

• Multiple administrator

o Enquiry Only

o Enquiry & Transactions

On clicking NEW REGISTRATION, user gets redirected to the page from where he can proceed for Single User or Multiple Users. User chooses to PROCEED for Multiple Users. Figure 1.3: Onboard Corporate (Multiple Users) – Choose Product


1.2.1 Single Administrator

This product has 2 sub-categories:

• Enquiry Only

• Enquiry & Transactions

Action1: Proceed for Multiple Users Single Administrator

From the Multiple Users tab, user selects the ‘Single Administrator’ radio button and clicks on PROCEED.

Figure 1.4: Onboard Corporate (Multiple Users) – Choose Product (Single Administrator)


Action2: Capture Mobile Number

User enters the Mobile Number and clicks on ‘Send OTP’ hyperlink.

Figure 1.5: Onboard Corporate (Single Admin) - Capture Mobile number


Action3: Validate OTP

On clicking ‘Send OTP’ hyperlink, user gets the text box to enter OTP. User enters the OTP received on the provided Mobile number and clicks on PROCEED.

Figure 1.6: Onboard Corporate (Single Admin) - Validate OTP


Action4: Capture Corporate details

On validating OTP, user gets redirected to a page to capture Corporate details. Enters the Account Number, Name of Organization, PAN, Captcha and click on PROCEED.

Figure 1.7: Onboard Corporate (Single Admin) - Capture Corporate details


1) Enquiry Only

Multi user enquiry product is meant for firms or institutions banking with single/multiple branches of SBI. This provides enquiry facility to multiple users of the organization. Online transactions are not allowed in this product either.

Features

• Multiple users can be given enquiry rights to accounts maintained in various branches.

• Users’ access to accounts can be restricted by the Administrator of the Corporate.

• The authorised users can view and generate statements of the accounts mapped to them.

• No financial transaction permitted.

• This product can be upgraded to other transaction products such as o Multiple User (Single Admin) – Enquiry & Transaction o Multiple User (Multiple Admin) – Enquiry & Transaction

The process to register a corporate with Multiple user – Single Administrator – Enquiry only product can

be done as below:


Action1: Proceed with Single Administrator Enquiry only

On entering the corporate details and clicking on PROCEED, user gets redirected to a page to choose the product:

• Enquiry Only

• Enquiry and Transactions For more details, user can click on Read More. User clicks on PROCEED for Enquiry Only Figure 1.8: Onboard Corporate (Single Admin) - Enquiry Only


Action2: Capture Administrator details

On clicking PROCEED user gets redirected to the page to capture Administrator details. User enters Name, Employee Number, PAN, Mobile Number, Re-enter Mobile Number, Email ID, Address1, Address2, City, State, Country, Pincode, Account Number(s).

If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3.

Figure 1.9: Onboard Corporate (Single Admin - Enquiry) - Capture Administrator details


Action3: Preview page

A Preview page is displayed to verify all the details captured for the entire process.

If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3

Figure 1.10: Onboard Corporate (Single Admin - Enquiry) - Preview


Action4: Terms and Conditions

User can verify the clauses for availing the selected product if he wishes to, by clicking the ‘Terms and Conditions’ hyperlink on the preview page.

Close the Terms and Conditions window.

Figure 1.11: Onboard Corporate (Single Admin - Enquiry) – Terms & Conditions


Action6: Submit the Form

User selects the checkbox to accept Terms and Conditions.

Once the details have been verified on the Preview page, user clicks on SUBMIT.


Figure 1.12: Onboard Corporate (Single Admin - Enquiry) - Submit


Action7: Reference number gets generated

On clicking the SUBMIT, the application request gets successfully submitted and a reference number gets generated for the same. User can download and print the Omnibus Document or alternatively can send it to his email id to download and print from some other location. Then the user needs to submit the physical form at the branch.

Figure 1.13: Onboard Corporate (Single Admin - Enquiry) – Status Page


2) Enquiry & Transactions

This is a multi-user transactional product meant for small and medium enterprises and organizations who wish to provide discretionary access/ transaction rights to their users. The Administrator of the Corporate creates other corporate users and assigns rights to them for different accounts.

Features

• Multiple users can be given access to accounts.

• The users can be given discretionary access and transaction rights by the “Administrator”

• Single transaction (other than Government payments) not to exceed Rs.50 lakhs. No limit on the number of transactions per day.

• Transaction limits for Government payments is Rs. 2 crores.

• Bulk upload facility available

• MIS (Reports generation) can be downloaded through the interface

• This product can be upgraded to other transaction products such as o Multiple User (Multiple Admin) – Enquiry & Transaction

PERMITTED TRANSACTIONS

• Fund transfer to own or third-party accounts in SBI (Intra bank fund transfer)

• Fund transfer to beneficiary accounts in other banks through RTGS/NEFT (Inter Bank fund transfer)

• Request for draft issue

• Payment to registered suppliers

• Statutory payments

• Facility to schedule transactions

• Top up of Pre-paid cards

• View and download of DEMAT holding statement

The process to register a corporate with Multiple user – Single Administrator – Enquiry & Transactions

product can be done as below:


Action1: Proceed with Single Administrator Enquiry and Transactions

On entering the Corporate details and clicking on PROCEED, user gets redirected to a page to choose the product:

• Enquiry Only

• Enquiry and Transactions For more details, user can click on Read More. For Enquiry and Transactions, based on the eligibility criteria, a placeholder to capture Branch name to submit documents for eTrade and or eForex is displayed. User selects the Branch and clicks on PROCEED under Enquiry and Transactions. Figure 1.14: Onboard Corporate (Single Admin) - Enquiry and Transactions




Note: PAN and Mobile Number captured as part of Corporate Onboarding, must be unique across all the users (Administrator, Transaction User-1, …Transaction User-N).

To add more Account Numbers, user can click on ‘Add More’ hyperlink. User clicks on PROCEED.

If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3. Figure 1.15: Onboard Corporate (Single Admin - Transaction) - Capture Administrator details


Action3: Capture Transaction Users details

User gets redirected to the page to capture Transaction User details. Enters Name, Employee Number, PAN, Mobile Number, Re-enter Mobile Number, Email ID, Address1, Address2, City, State, Country, Pincode. Link to Administrator is pre-filled with the Administrator name created in previous page. User can choose whether the transaction user is a CINB checker only or with a dual role (CINB checker & eForex Checker).

To add more Transaction Users with same set of input, user clicks on Add another Transaction User hyperlink.

Then clicks on PROCEED. If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3.

Figure 1.16: Onboard Corporate (Single Admin - Transaction) - Capture Transaction User details



On clicking PROCEED a Preview page is displayed to verify all details captured for the entire process. If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3 Figure 1.17: Onboard Corporate (Single Admin - Transaction) - Preview





Figure 1.18: Onboard Corporate (Single Admin - Transaction) - Terms & Condition






Figure 1.19: Onboard Corporate (Single Admin - Transaction) - Submit



On clicking SUBMIT, the application request gets successfully submitted and a reference number gets generated for the same. User can download and print the Omnibus Document or alternatively can send it to his email id to download and print from some other location. Then the user needs to submit the physical form at the branch. Figure 1.20: Onboard Corporate (Single Admin - Transaction) - Status


1.2.2 Multiple Administrators

This product has 2 sub-categories:

• Enquiry Only

• Enquiry & Transactions

Action1: Proceed for Multiple Users Multiple Administrators

From the Multiple user tab, user select the ‘Multiple Administrators’ radio button and clicks on PROCEED. Figure 1.21: Onboard Corporate (Multiple User) – Choose Product


Action2: Capture Mobile Number

User enters the Mobile Number and clicks on ‘Send OTP’ hyperlink.

Figure 1.22: Onboard Corporate (Multiple User) – Capture Mobile Number


Action3: Validate OTP

On clicking ‘Send OTP’ hyperlink, user gets the text box to enter OTP. User enters the OTP received on the provided Mobile number and clicks on PROCEED.

Figure 1.23: Onboard Corporate (Multiple User) – Validate OTP


Action4: Capture Corporate details

On validating OTP, user gets redirected to a page to capture Corporate details. Enters the Account Number, Name of Organization, PAN, Captcha and click on PROCEED.

Figure 1.24: Onboard Corporate (Multiple User) – Capture Corporate Details


1) Enquiry Only

Multi user enquiry product is meant for firms or institutions banking with multiple branches of SBI. This provides enquiry facility to multiple users of the organization. Online transactions are not allowed in this product either.

Features

• Multiple users can be given enquiry rights to accounts maintained in various branches.

• Users’ access to accounts can be restricted by their respective Administrator.

• The authorised users can view and generate statements of the accounts mapped to them.

• No financial transaction permitted.

• This product can be upgraded to other transaction products such as o Multiple User (Multiple Admin) – Enquiry & Transaction

The process to register a corporate with Multiple user – Single Administrator – Enquiry only product can

be done as below:


Action1: Proceed with Multiple Administrators Enquiry only


• Enquiry Only

• Enquiry and Transactions For more details, user can click on Read More. User clicks on PROCEED for Enquiry Only Figure 1.25: Onboard Corporate (Multiple Admin) – Enquiry Only


Action2: Capture Regulator details

On clicking PROCEED user gets redirected to the page to capture Regulator details. User enters Name, Employee Number, PAN, Mobile Number, Re-enter Mobile Number, Email ID, Address1, Address2, City, State, Country and Pincode.

Note: PAN and Mobile Number captured as part of Corporate Onboarding, must be unique across all the users (Regulator, Administrator-1, ... Administrator-N).

User enters the Regulator details and clicks on PROCEED. If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3. Figure 1.26: Onboard Corporate (Multiple Admin - Enquiry) – Capture Regulator




To add more account numbers, User can click on Add more hyperlink.

User then clicks on PROCEED. If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3.

Figure 1.27: Onboard Corporate (Multiple Admin - Enquiry) – Capture Administrator



On clicking PROCEED a Preview page is displayed to verify all details captured for the entire process.


Figure 1.28: Onboard Corporate (Multiple Admin - Enquiry) – Preview





Figure 1.29: Onboard Corporate (Multiple Admin - Enquiry) – Terms & Conditions






Figure 1.30: Onboard Corporate (Multiple Admin - Enquiry) – Submit



On clicking SUBMIT, the application request gets successfully submitted and a reference number gets generated for the same. User can download and print the Omnibus Document or alternatively can send it to his email id to download and print from some other location. Then the user needs to submit the physical form at the branch.

Figure 1.31: Onboard Corporate (Multiple Admin - Enquiry) – Status Page


2) Enquiry & Transactions

This is a complete Internet Banking bouquet for large and very large corporate customers, Government organizations and Institutions. This provides access to multiple users to accounts across various branches. The Corporates availing this facility can give discretionary access to the accounts and discretionary financial rights to their users.

Features

• Elaborate user hierarchy with well-defined access and transaction rights

• There are three types of Corporate role holders- Regulator, Administrator(s) and Users

• Single transaction limit of Rs.2000 crores for third party fund transfer and a limit of Rs.10000 crores for e-tax transactions. No limit on number of transactions per day

• Limit of Rs.1crore for DD issue request. No limit on number of transactions per day

• Corporate sets its own limits for the above-mentioned transactions within the maximum allowed

• Corporate can set its own rules or operating instructions for financial transactions such as single or joint authorization, limits for authorizing transactions by various users etc.

• Bulk upload facility for payments of salary, tax, prepaid cards, bills, remittances to intra and interbank beneficiaries etc.

• Payments to registered suppliers

• Provision for optional roles such as Uploader, Auditor and Approver

• Direct debit facility for e-collection

• Integration with Corporate systems for end to end automation

• Customized MIS • Provision for online trading in currency futures • Provision to apply to IPO through ASBA PERMITTED TRANSACTIONS

o Fund transfer to own or third-party accounts in SBI (Intra Bank fund transfer)

o Fund transfer to beneficiary accounts in other banks through RTGS/NEFT (Inter Bank fund transfer)

o Request for draft issue o Payment to registered suppliers o Statutory payments o Facility to schedule transactions o Top up of Prepaid cards o View and download of DEMAT holding statement o MIS (Reports generation)


The process to register a corporate with Multiple user – Multiple Administrator – Enquiry & Transactions

product can be done as below:

Action1: Proceed with Multiple Administrators Enquiry and Transactions


• Enquiry Only

• Enquiry and Transactions For more details, user can click on Read More. For Enquiry and Transactions, based on the eligibility criteria, a placeholder to capture Branch name to submit documents for eTrade and or eForex is displayed. User selects the Branch and clicks on PROCEED under Enquiry and Transactions. Figure 1.32: Onboard Corporate (Multiple Admin) – Enquiry & Transactions


Action2: Capture Regulator details

On clicking PROCEED user gets redirected to the page to capture Regulator details. User enters Name, Employee Number, PAN, Mobile Number, Re-enter Mobile Number, Email ID, Address1, Address2, City, State, Country and Pincode.

User enters the Regulator details and clicks on PROCEED. If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3.

Figure 1.33: Onboard Corporate (Multiple Admin - Transaction) – Capture Regulator




Note: PAN and Mobile Number captured as part of Corporate Onboarding, must be unique across all the users (Regulator, Administrator-1, ... Administrator-N, Transaction User-1, ... Transaction User-N).

To add more account numbers, User can click on Add More hyperlink.

User then clicks on PROCEED. If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3.

Figure 1.34: Onboard Corporate (Multiple Admin - Transaction) – Capture Administrator


Action4: Capture Transaction User details

User gets redirected to the page to capture Transaction User details. Enters Name, Employee Number, PAN, Mobile Number, Re-enter Mobile Number, Email ID, Address1, Address2, City, State, Country, Pincode.

Link to Administrator is pre-filled with the Administrator name created in previous page. User can choose whether the transaction user is a CINB checker only or with a dual role (CINB checker & eForex Checker).

To add more Transaction Users with same set of input, user clicks on Add another Transaction User hyperlink.

Then clicks on PROCEED. If the user clicks on SAVE & CONTINUE LATER, please refer the Section 1.3.

Figure 1.35: Onboard Corporate (Multiple Admin - Transaction) – Capture Transaction User



On clicking PROCEED a Preview page is displayed to verify all details captured for the entire process.


Figure 1.36: Onboard Corporate (Multiple Admin - Transaction) – Preview





Figure 1.37: Onboard Corporate (Multiple Admin - Transaction) – Terms & Conditions






Figure 1.38: Onboard Corporate (Multiple Admin - Transaction) – Submit



On clicking SUBMIT, the application request gets successfully submitted and a reference number gets generated for the same. User can download and print the Omnibus Document or alternatively can send it to his email id to download and print from some other location. Then the user needs to submit the physical form at the branch.

Figure 1.39: Onboard Corporate (Multiple Admin - Transaction) – Status Page

corporate onboarding multiple users

Documents