corporate capability statement - microinsurance centre · the microinsurance centre, llc page 9 of...

Michael J. McCord, [email protected], www.MicroInsuranceCentre.org, The MicroInsurance Centre, LLC

Mission: To get SUAVE (simple,

understood, accessible, valuable,

and efficient) microinsurance

products in the hands of 3 billion

people across the globe.

“Developing partnerships to insure the world’s poor”

Corporate Capability Statement

The MicroInsurance Centre, LLC is a consulting firm dedicated to generating access to valuable microinsurance products to 3 billion low-income

people across the globe. This is accomplished by working with regulated insurers and appropriate delivery channels who can efficiently provide simple,

market-responsive microinsurance products. Our clients include commercial insurers, foundations, bi- and multi-lateral development agencies,

regulators, NGOs and others. These organizations work with us to ensure the best potential for success with their microinsurance activities. Our work with clients includes

various aspects of microinsurance, from product development and training to research and advocacy. Our team has implemented microinsurance activities in over 65 countries

during the last twenty years.

The Microinsurance Centre office controls the project management, accounting, and consultant

involvement for all of its projects. All projects are led by Michael J. McCord, founder and

president of the MicroInsurance Centre, who remains responsible for coordinating with partners

and clients and ensuring the success of the projects. Various aspects of certain projects are at times distributed to

consultants based on the expertise, experience and demonstrated ability of the consultant.

The core team at the MicroInsurance Centre is made up of Michael J. McCord, Clémence Tatin-Jaleran, Roland Steinmann, Eamon Kelly, Felipe Botero

and Katie Biese.

Introduction

Organization

Core Team

mailto:[email protected]

http://www.microinsurancecentre.org/

The MicroInsurance Centre, LLC

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Michael J. McCord brings over twenty years of experience in microfinance and microinsurance to the table, including time as the Regional Director for

microfinance programs in Africa before founding the MicroInsurance Centre in 2000. He has conducted extensive research in microinsurance and microfinance

and has published documents on case studies, pilot testing, roll out, the feedback loop for microfinance institutions, and MFI accounting and analysis. He is

based out of Appleton, Wisconsin, USA.

Clémence Tatin-Jaleran is an independent consultant with extensive actuarial training. She holds a Master’s degree in Financial and Actuarial Sciences from the

Financial and Insurance Sciences Institute in Lyon, France, and is a Fellow of the Institute of Actuaries in France. She has ten years of experience working in the

insurance field, including five years in microinsurance. Additionally, she has substantial on-site product development experience and has worked with

microfinance institutions (MFIs), insurers, rural banks, and other non-profit organizations in Peru, Bolivia, Mali, Egypt, Bangladesh, India, Vietnam, Indonesia and

the Philippines. She is based out of Vancouver, Canada.

Roland Steinmann is an independent consultant whose previous experience includes six years as a reinsurance underwriter for Swiss Re and two years as a

logistics consultant. Since 2006, Steinmann has run his own consulting business and he has acted as a consultant for the MicroInsurance Centre since 2008. He

is also an active member of the MicroInsurance Network and is co-founder of the Fair Trade Insurance Initiative, which promotes innovative insurance solutions

for smallholders in developing countries. His work focuses on market research, product development and distribution channel development. He is based out of

Zurich, Switzerland.

Eamon Kelly has over 20 years of actuarial experience in the private insurance sector in Ireland and Australia, primarily as a general insurance consultant.

Eamon was also a fellow at MicroFund for Women, a Jordanian MFI, leading in every aspect of the development and implementation of a hospital cash product.

His most recent work has been in the development sector, and he has acted as lead project manager and consultant to insurance initiatives in Southeast Asia,

Latin America, Africa, and the MENA region. He is based out of London, United Kingdom.

Felipe Botero recently joined the Microinsurance Centre as an insurance specialist focused on Mass Market programs and “Developing partnerships to insure the

world’s poor”. Formerly, Botero was Vice President of Global Technology and Operations at MetLife, where he spent more than 20 years, in a variety of roles. At

MetLife Botero applied his insurance industry, technology and program management skills in the implementation of multiple global regulatory and compliance

programs, as well as the integration of several multi-national M&A transactions. Over the past decade Botero has worked with various international organizations

focused on the development of appropriate insurance products and services for low-income people around the globe. He has participated in research studies,

assessments and business development initiatives. Botero holds a Bachelor’s Degree in Computer Science from Queens College, a Master’s of Science degree in Systems

Engineering from New York Polytechnic University and an MBA in Finance from New York University. Botero served four years in the US Army. He is a Fellow of LOMA and the

Aspen Institute.

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Katie Biese is a project manager with five years of international development experience, including two and half years with microfinance initiatives in Moldova and

Nepal. She joined the MicroInsurance Centre in 2013 and supports the team with research, coordination, and dissemination of lessons learned. She is based out of

Appleton, Wisconsin, USA.

The Microinsurance Centre promotes quality microinsurance through work in product development, research and advocacy (for a

description of each see below). The MicroInsurance Centre has extensive experience in market research, product development,

capacity building, pilot testing, process efficiencies, mentoring, partnership development and management, program and product

evaluation, actuarial pricing and risk assessment, technical support and microinsurance regulation and supervision.

Services and expertise


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Selected Examples of Projects, Clients, and Locations

Product Development

•The MicroInsurance Centre works withorganizations all around the globeassisting them through some or all of theproduct development process to ensurethat products are responsible,professional, legal, prudent, marketableand profitable. The product developmentprocess includes process planning andassessment, supply and demand sidemarket research, stakeholder workshopsand trainings, partner selection, productdesign, partnership development andmanagement, pilot testing, roll out,review and assessment and continuedmonitoring to ensure the viability andprofitability of the product.

Research

•The MicroInsurance Centre has produceda number of informative research studiesincluding: the MILK series of client mathstudies, RCT (randomized control trial)studies, and business case studies, as wellas institutional case studies, landscapemapping, pre-feasibility and feasibilitystudies on various issues within theindustry ranging from regulatoryframework to supply and demand. Wehave worked with many differentorganizations and in a wide variety ofcountries. Our research has beenpublished in various academicpublications and industry periodicals.

Advocacy

•The MicroInsurance Centre leads trainingworkshops at various levels, speaks ininternational and national forums andactively participates in, and often leads,various working groups on key topics inmicroinsurance. With good workingrelationships among numerous insurancesupervisors and regulators around theworld, we facilitate dialog aboutmicroinsurance policy between insurersand regulators to promote the best ideasand practices. Advocacy and educationare always built into our projects as partof our mission to develop partnerships toinsure the world’s poor.

Nature of Assignment Client Geographic Coverage Date of Assignment


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Landscape Studies Microinsurance Network (MIN) Latin America and the Caribbean, Africa,

and Asia 2014-2016

RCT on the impact of timing of microinsurance

messaging on microfinance client for improved

understanding and uptake of insurance

CGAP Colombia 2014 - 2015

Product design and implementation strategy Women’s World Banking Morocco, Uganda, Egypt, Brazil, Mexico 2014 - 2016

Development of a Strategic Framework for Financial

Inclusion in Thailand Asian Development Bank Thailand 2012 – 2015

Latin America and the Caribbean Landscape Study Inter-American Development Bank Latin America and the Caribbean 2013

Product design and implementation strategy Women’s World Banking Peru 2012 - 2013

Africa Landscape Study Munich Re Foundation and Making

Finance Work for Africa Africa 2012 - 2013

Insurer mentoring GIZ Ghana 2012 - 2013

Client Math study Coffey International Development Cambodia 2012 - 2013

Major study of value of MI and MI business case (MILK

project) A major foundation Global 2010 - 2014

Training in microinsurance development, management,

delivery

Boulder Institute, USAID, Zurich Insurance,

Bank Acadamie, PMN Pakistan, numerous

others

Global 2005 - 2014


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Nature of Assignment (cont.) Client Geographic Coverage Date of Assignment

Support the microinsurance component of MABS-4

project Chemonics / USAID Philippines 2011 - 2012

Insurer mentoring GTZ Ghana 2009 - 2011

Feasibility study with focus on product development USAID/AED West Bank, Palestine 2009 - 2011

Midterm evaluations of three large microinsurance

grantees A major foundation

Ghana, Uganda, Tanzania, India, Pakistan,

Philippines and others 2010

Africa Landscape study (Identify microinsurance

players, schemes, and number of lives covered) ILO Sub-Saharan Africa 2010

Strategy development and product design Women’s World Banking Jordan 2006-2010

General market evaluation Lloyd’s of London Worldwide 2010

Product development, technical assistance to

Microfinance Network, microinsurance manual

production

IFAD Vietnam, Armenia 2007 - 2010

Microinsurance benchmark data base World Bank Global 2009 and 2010

Opportunities for distribution of microinsurance MICRA/Bank Andara Indonesia 2010

Six pre-feasibility studies KfW Azerbaijan, Albania. Georgia, Ukraine,

Uganda, and Romania 2004 - 2008

Country microinsurance assessment ADB Sri Lanka 2006 - 2007

Landscape study A major foundation World’s 100 Poorest Countries 2006

Three pre-feasibility landscape studies KfW, UNDP, Allianz, and GTZ India, Indonesia, and Laos 2005


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Other Major Clients


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Selected publications

Microinsurance Papers

Bernhardt, Alex, Roland Steinmann, and Michael J. McCord. “Microinsurance Intermediaries.” Protecting the poor: A microinsurance compendium II. Ed. Craig Churchill and Michal Matul. p. 503-526. Geneva: ILO, 2012.

Ingram, Molly and Michael J. McCord. Defining "Microinsurance": Thoughts for a journey towards a common understanding. Appleton: MicroInsurance Centre, LLC, June 2011.

McCord, Michael J., Oliver Zenklusen, and Roland Steinmann. Leveraging Lessons in Microinsurance - Towards a Culture of Learning: The Value of Difficult and Failed Experiments. Appleton: MicroInsurance Centre, LLC, March 2011.

Manuals

McCord, Michael J. Microinsurance Product Development for Microfinance Providers. Rome: IFAD, October 2012.

McCord, Michael J. SUAVE Checklist for Microinsurance Products: Enhancing the potential for success. Appleton: MicroInsurance Centre, LLC, January 2012.

Sandmark, Thérèse, Jean-Christophe Debar, and Clémence Tatin-Jaleran. The Emergence and Development of Agriculture Microinsurance. ILO, Geneva, December, 2013.

Steinmann, Roland. Process mapping for microinsurance operations. Rome: IFAD, 2012.

Microinsurance Learning and Knowledge (MILK) Project documents

Bauchet, Jonathan, et al. Protecting those Left Behind: An Experimental Study of Life Microinsurance Purchase Decisions of Compartamos Banco’s Borrowers in Mexico. Appleton: MicroInsurance Centre, LLC, January 2013.

Koven, Richard, John Wipf, Emily Zimmerman and Michael J. McCord. Win-Win-Win: Profitability and client value along the life microinsurance value chain in the Philippines. Appleton: MicroInsurance Centre, LLC, January 2014.

McCord, Michael J., Barbara Magnoni, and Emily Zimmerman. MILK Brief #7: A Microinsurance Puzzle: How do Demand Factors link to Client Value? Appleton: MicroInsurance Centre, LLC, October 2011.

Zimmerman, Emily, Barbara Magnoni, and Michael J. McCord. Beyond the actuary’s guess – lessons from 15 studies on client value of microinsurance. Appleton: MicroInsurance Centre, LLC, November 2013.


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Landscape studies

McCord, Michael J., Molly Ingram, and Clemence Tatin-Jaleran. The Landscape of Microinsurance in Latin America and the Caribbean. Appleton: MicroInsurance Centre, LLC, September 2013.

McCord, Michael J., et al. The Landscape of Microinsurance in Africa 2012. Appleton: MicroInsurance Centre, 2013.

Matul, Michal, et al. The Landscape of Microinsurance in Africa. Geneva: ILO-Microinsurance Innovation Facility, May 2010.

Roth, Jim, Michael J. McCord, and Dominic Liber. The Landscape of Microinsurance in the World's 100 Poorest Countries. Appleton: MicroInsurance Centre, 2007.

Michael J. McCord with the staff of CARD bank. The MicroInsurance Centre is the Insurance Organization winner

of the inaugural Midwestern Insurance Innovation and

Leadership Award from the Katie School of Insurance at Illinois

State University.


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Projects by country

http://www.microinsurancecentre.org/projects.html#!/catid=1


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Staff and consultants

CONTACT US

1045 N. Lynndale Drive, Suite 2E Phone: (920) 257-2179 [email protected]

Michael J. McCord, [email protected], www.MicroInsuranceCentre.org, The MicroInsurance Centre, LLC

mailto:[email protected]

http://www.microinsurancecentre.org/

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