coral fmprog pc-utility (version 6) reference manual...this manual is supplied together with the...

Creating a new world of IPportunities

(Version 6.1)

(Eliezer Katzenstein)

Reference Manual

FMprog

PC-Utility

© Copyright by TADIRAN TELECOM LTD., 2001-2008.All rights reserved worldwide.

The Coral is Protected by U.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404

All trademarks contained herein are the property of their respective holders.

The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM LTD.'s (herein referred to as the "Manufacturer") rights in the aforesaid information. Neither this document nor the information contained herein may be published, reproduced or disclosed to third parties, in whole or in part, without the express, prior, written permission of the Manufacturer. In addition, any use of this document or the information contained herein for any purposes other than those for which it was disclosed is strictly forbidden.

The Manufacturer reserves the right, without prior notice or liability, to make changes in equipment design or specifications.

Information supplied by the Manufacturer is believed to be accurate and reliable. However, no responsibility is assumed by the Manufacturer for the use thereof nor for the rights of third parties which may be affected in any way by the use thereof.

Any representation(s) in this document concerning performance of the Manufacturer's product(s) are for informational purposes only and are not warranties of future performance, either express or implied. The Manufacturer's standard limited warranty, stated in its sales contract or order confirmation form, is the only warranty offered by the Manufacturer in relation thereto.

This document may contain flaws, omissions or typesetting errors; no warranty is granted nor liability assumed in relation thereto unless specifically undertaken in the Manufacturer's sales contract or order confirmation. Information contained herein is periodically updated and changes will be incorporated into subsequent editions. If you have encountered an error, please notify the Manufacturer. All specifications are subject to change without prior notice.

DisclaimerThe illustrations and other views, telephone displays or screen captures appearing in this manual are examples used to explain more clearly, how the features and controls are used. Therefore, what appears on the display or screen capture in the illustrations may differ from what appears on the actual equipment, and some of the illustrations may represent something impossible in actual operation. The functions that can be used and the information that can be displayed will differ depending on the telephony state and external equipment being connected. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted.

End User Software License Agreement FMprog-a

TADIRAN TELECOM LTD.

END USER SOFTWARE LICENSE AGREEMENT

IMPORTANT! PLEASE READ THIS SOFTWARE LICENSE AGREEMENT CAREFULLY. BY USING THIS SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. 1. License Grant. Tadiran Telecom Ltd. (Hereinafter: the "Manufacturer") hereby grants You a nontransferable, nonexclusive license to use the software (the "Licensed Software") and the accompanying documentation (the Licensed Software, and the documentation are referred to in this License Agreement as the "Licensed Materials") subject to the terms and conditions of this License Agreement. You may use the Licensed Materials only in connection with the Manufacturers products purchased by You for your internal use and that are installed in your premises. The Manufacturer retains all right, title, and interest to the Licensed Materials. YOU MAY NOT USE, COPY, MODIFY, RESELL, OR TRANSFER THE LICENSED MATERIALS, IN WHOLE OR IN PART, EXCEPT AS PROVIDED IN THIS AGREEMENT. Any upgrades to the Licensed Software may only be used in conjunction with this License Agreeement. Distributors, Dealers, Technicians, and Communication Advisors specifically authorized by the Manufacturer in writing, are also allowed to use the Licensed Materials for the purposes of providing support, maintenance, and pre-sale services in connection with products of the Manufacturer purchased and/or used by third parties. 2. Term; Termination. This License Agreement is effective from the date on which You install the Licensed Software until the end of the License Term or termination by either party. You may terminate this License at any time by destroying the Licensed Software, related documentation and all copies thereof. This License will terminate immediately, without notice from the Manufacturer, if you fail to comply with any provision of this License. Upon termination, you must destroy the Licensed Software, related documentation and all copies thereof. 3. Ownership.

FMprog-b End User Software License Agreement

The Licensed Materials are the sole and exclusive property of the Manufacturer. 4. Copy Restrictions. (a) You may install the Licensed Software only on one computer or workstation and make only one copy of the Licensed Software in machine-readable form for backup purposes only, and for your own use only. You must reproduce on such copy, or partial copy, the Manufacturers copyright notice and any other proprietary legends that were on the original copy of the Licensed Materials. (b) In no event does the copying permitted under this License Agreement include the right to decompile, reverse engineer, disassemble or otherwise reduce the Licensed Software to a human-perceivable form, modify, network, rent, lend, loan, distribute or create derivative works based upon the Licensed Software, in whole or in part, electronically transmit the Licensed Software from one computer to another or over a network, or to translate the Licensed Materials into another computer language. (c) You may make one printed copy of the manual for your own use only. (d) You may not remove any proprietary notices, labels, or marks from the Licensed Materials. 5. Protection and Security. You agree to use your best efforts and take all reasonable steps to safeguard the Licensed Materials to ensure that no unauthorized person shall have access thereto and that no unauthorized copy, publication, disclosure or distribution, in whole or in part, in any form shall be made. You acknowledge that the Licensed Materials contain valuable, confidential information and trade secrets and that unauthorized use and/or copying are harmful to the Manufacturer. You further agree to maintain in confidence Your User Identification Number (Serial Number) and/or Password. 6. WARRANTY DISCLAIMERS; LIABILITY LIMITATIONS. (a) The Manufacturer warrants that for a period of ninety (90) days from the date of sale of the Licensed Software to you, the media on which the Licensed Software is furnished will, under normal use, be free from defects. (b) You are exclusively liable to prevent unauthorized access to the Licensed Software, and the Manufacturer advises You to install security devices in order to prevent such unauthorized access, especially in cases where the Licensed Software is connected to a computer network.

End User Software License Agreement FMprog-c

(C) THE MANUFACTURER'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS WARRANTY (WHICH IS SUBJECT TO YOU RETURNING THE LICENSED MATERIALS TO THE MANUFACTURER) WILL BE, AT THE MANUFACTURER'S OPTION, TO REPLACE THE MEDIA OR TO REFUND THE PURCHASE PRICE AND TERMINATE THIS AGREEMENT. EXCEPT FOR THESE EXPRESS LIMITED WARRANTIES, THE MANUFACTURER MAKES, AND YOU RECEIVE, NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND THE MANUFACTURER SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. THE MANUFACTURER DOES NOT WARRANT THAT THE LICENSED SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE LICENSED SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME THE RESPONSIBILITY FOR THE SELECTION OF YOUR REQUIREMENTS, SOFTWARE, AND HARDWARE TO ACHIEVE YOUR INTENDED RESULTS: FOR INSTALLATION, FOR USE, AND THAT THE OPERATIONS OF THE LICENSED SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. (d) THE MANUFACTURER'S LIABILITY ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO OBTAIN THE LICENSED SOFTWARE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR ANY LOSS OF DATA, LOST OPPORTUNITY OF PROFITS, COST OF COVER, OR SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES ARISING FROM THE USE OF THE LICENSED SOFTWARE IN THIS AGREEMENT, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THESE LIMITATIONS WILL APPLY EVEN IF THE MANUFACTURER OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. YOU ACKNOWLEDGE THAT THE AMOUNT PAID FOR THE LICENSED SOFTWARE REFLECTS THIS ALLOCATION OF RISK. 7. General. (a) If any provision or portion of a provision of this License Agreement is determined to be invalid or unenforceable, it shall be deemed omitted and the remaining provisions of this License Agreement shall remain in full force and effect. (b) You agree that you will not export or re-export the Licensed Material in any form without the appropriate United States and foreign government licenses, and the

FMprog-d End User Software License Agreement

Manufacturers written approval. Your failure to comply with this provision is a material breach of this License Agreement. (c) This License Agreement is governed by the laws of the State of Israel without reference to conflict of laws principles. All disputes arising out of this License Agreement shall be subject to the exclusive jurisdiction of the courts located in Tel Aviv, Israel. If the Licensed Material was purchased within the United States of America, then this License Agreement will be governed by the laws of the State of New York without reference to conflict of laws principles, and all disputes arising out of this License Agreement shall be subject to the exclusive jurisdiction of the courts located in the city of New York, NY. (d) This License Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, and all such prior agreements, representations, statements and undertakings are hereby expressly cancelled. (e) Should you have any questions regarding this License Agreement, you may contact the Manufacturer at 18 Hasivim St., Petach Tikva, Israel. If you are in the United States of America you may contact the Manufacturer’s subsidiary: Tadiran Telecom Inc. 4 Tri Harbor Court, Port Washington, NY 11050

FMprog-Utility Reference Manu

Table of Contents

TOC

Introduction ..................................................................................................... 1About This Manual ................................................................................... 1Intended Audience ................................................................................... 1Coral Version Compatibility ...................................................................... 1Scope ....................................................................................................... 2Related Documentation............................................................................ 3Conventions Used in this Manual ............................................................. 5

System Overview ............................................................................................ 7General Information.................................................................................. 7FMprog Uses............................................................................................ 9Coral Version Compatibility with Flash Memory Cards/Disks................. 10

Installing the FMprog-Utility........................................................................... 17Overview ................................................................................................ 17Packing List ............................................................................................ 17Minimum PC Requirements ................................................................... 18Verifying that your PC Card Slot is Operative ........................................ 18Installing the FMPRMAN ........................................................................ 19Registering the FMprog.......................................................................... 21Installing the FMprog-Utility Software..................................................... 23Upgrading to an Updated Version of FMprog......................................... 29

al Table of Contents 1

TOC

Getting Started .............................................................................................. 33Overview ................................................................................................ 33Starting the FMprog-Utility...................................................................... 33Menu Bar................................................................................................ 35Generic Tab Elements............................................................................ 36Status Bar............................................................................................... 36

Coral IPx Office / IPx 500, 800, 3000 / FlexiCom 200, 300, 400, 5000......... 37Overview ................................................................................................ 37Removing a Memory Card from the Coral System................................. 38Card Tab ................................................................................................ 40Reading (Copying) an Image from a Memory Card ............................... 42Writing (Programming) an Image on a Memory Card ............................ 44Verifying File Content / Image on a Memory Card ................................. 46Files Extract Tab .................................................................................... 48Files Compose Tab ................................................................................ 51

Coral IPx 4000 / Coral FlexiCom 6000.......................................................... 55Overview ................................................................................................ 55Load Version/Authorization Tab ............................................................. 56Read Tab................................................................................................ 58Write Tab................................................................................................ 61Write Tab (for Windows 98 Operating Systems) .................................... 64

Installing an Upgraded Memory Card............................................................ 67Overview ................................................................................................ 67Creating a Binary Backup of the Database ............................................ 67Installing a Flash Memory Card.............................................................. 67

Error Messages............................................................................................. 71

Table of Contents 2 FMprog-Utility Reference Manual

F

1

Mprog-Utility Reference Manu

Introduction

Abou

t This

Man

ual

1

................................................................................................................

About This Manual

This manual is supplied together with the FMprog-Utility application. It provides information to users about the installation and operation of the Coral FMprog software. FMprog is used in conjunction with the Coral application-programming interface and other advanced Coral telephony products.

................................................................................................................

Intended Audience

The FMprog-Utility Reference Manual is designed for personnel who install, upgrade and maintain Coral systems using Flash Memory cards and Compact Flash memory Disks (CFD).

................................................................................................................

Coral Version Compatibility

FMprog is used for Coral Main Software Versions 11 or higher. For Coral Versions 14.67 or higher, FMprog Version 6 is mandatory.

al Introduction 1

Scop

e1

................................................................................................................

Scope

The manual is divided into the following chapters:

Where is it? What is the topic? What is it about?Chapter 1 Introduction Provides general information about this

manual, including the purpose of the manual and the conventions used in the manual.

Chapter 2 System Overview Provides a brief description of the FMprog-Utility’s features.

Chapter 3 Installing the FMprog-Utility Provides step-by-step instructions for installing all the FMprog-Utility components.

Chapter 4 Getting Started Describes how to activate the FMprog-Utility and introduces its menu bar and opening screen.

Chapter 5 Coral IPx Office / IPx 500, 800, 3000 / FlexiCom 200, 300, 400, 5000

Provides step-by-step instructions for using the FMprog-Utility with flash memory cards appropriate for these Coral systems.

Chapter 6 Coral IPx 4000 / Coral FlexiCom 6000

Provides step-by-step instructions for using the FMprog-Utility with Compact Flash Disk memory cards appropriate for these Coral systems.

Chapter 7 Installing an Upgraded Memory Card

Provides step-by-step instructions for inserting the memory card after it has been programmed with a new or upgraded software version.

Chapter 8 Error Messages Describes error messages that might be displayed when working with FMprog and the corresponding corrective courses of action.

2 Introduction FMprog-Utility Reference Manual

Relat

ed D

ocum

enta

tion

1

Related Documentation

For further information about Coral systems, database programming, etc., not covered by this manual, consult the following documentation.

Item Subject Manual

Coral Database Programming PI - Program Interface and Database Reference ManualCVA - CoralVIEW Administrator User ManualCVD - CoralVIEW Designer Guide

Binary backup of the database

Database Binary Backup PC-Utility Reference Manual

Coral Authorization Online Authorization Upgrade for Coral systems with software Version 15 or higher

CVD Multi-Site Version 15 or higher

FMsl, IMC4, IMC8 and IMC16 cards

Installation procedures, general description and specifications

Control Cards for Coral IPx 500,800,3000 and FlexiCom 200,300,400,5000

Coral FlexiCom200, 300, 400, 5000

General description and specifications

Coral IPx and FlexiCom Product Description

Installation Procedures

- Coral FlexiCom 200 Base Unit,- Coral FlexiCom 200 Exp. Unit,- Coral FlexiCom 300, 400, 5000, Installation and Hardware Reference Manual

Coral IPxOffice, 500, 800, 3000




- Coral IPx Office, - Coral IPx 500, - Coral IPx 800, - Coral IPx 3000, Installation Procedure and Hardware Reference Manual

FMprog-Utility Reference Manual Introduction 3

Relat

ed D

ocum

enta

tion

1

Coral IPx 4000Coral FlexiCom 6000and CFD card




- Coral IPx 4000, - Coral FlexiCom 6000, Installation Procedure and Hardware Reference Manual

CDRS 200 General description and specifications



- CDRS 200 Base Unit,- CDRS 200 Exp. Unit Installation and Hardware Reference Manual

Item Subject Manual


................................................................................................................

Conventions Used in this Manual

Before you start the installation, it is important to understand the symbols and typographical conventions used in this manual. These conventions and symbols indicate information that requires special attention, as illustrated in the following examples:

Indicates important information demanding special attention.

Tip:Indicates additional useful information.

NOTES:A page that is intentionally left blank. It may be used for the readers notes.

In addition, the following typographical conventions have been used throughout this manual:

Indicates that there exists a risk of damage to the Coral system or PC cards.

Convention Description

Italics Menu options are displayed in capitalized letters. In addition, a > sign denotes a menu heading. For example: Options > Default Destination is an instruction to select the Default Divert Destination option from the Options menu heading.Names of fields

ALL CAPS Keyboard names, combinations, and sequences, such as: CTRL, and SHIFT+P

Blue font Clickable cross-reference links.

Bold type Names of buttons/iconsNames of windows

Conv

entio

ns U

sed

in th

is M

anua

l1

The following terms are used when programming flash memory cards:

Term Description

An image on a flash memory card Software files programmed onto a flash memory card are referred to as an “image”.

Reading an image from a flash memory card

Making a copy of the software files programmed on a flash memory card is referred to as “reading an image”.

Writing an image on a flash memory card

Programming software files onto a flash memory card is referred to as “writing an image”.

Extracting the Version and/or Authorizations and/or Database components from an existing file

Copying the data relating to the version, authorization or database components within an existing compiled file is referred to as “extracting”.

Composing the Version and/or Authorizations and/or Database components from an existing file

Preparing the data relating to version, authorization and/or database for programming on flash memory card is referred to as “composing”.

Loading Version and Authorization files from zip file to the chosen paths

Confirming version and authorization files from a new generic software version zip file and storing it in a specific directory via its path is referred to as “loading”.


F

2


System Overview

Gene

ral In

form

ation

2

This chapter provides a system overview of the FMprog-Utility.

General Information........................................................ page 7

FMprog Uses................................................................... page 9

Coral Version Compatibility with Flash Memory Cards/Diskspage 10

................................................................................................................

General Information

The Coral system is delivered to the site with factory-loaded software on FMsl1, IMC4, IMC8, IMC162 or CFD3 flash memory cards.

The card contains the following three types of data:

Generic Feature Software Version

Authorization

Database

The card can be inserted into a PC slot using any PC card application adapter for loading a new Coral software version.

Whenever an updated version of the Coral software is released, the upgrade is delivered to the sites either on 3.5" diskettes, CD, DVD, e-mail, or via other electronic media file transfer methods. The upgrade is contained in a self-extracting compressed file, specific for the site. The upgraded generic feature software must be extracted by a PC, and then written from the PC hard disk into the memory card.

1. FMsl (Flash Memory card for Coral FlexiCom 200 systems)2. IMC (Integrated Memory Card)3. CFD (Compact Flash memory Disk for Coral IPx 4000 and Coral FlexiCom 6000)

al System Overview 7

Gene

ral In

form

ation

2

Tip:Authorization files can also be viewed and updated on line using the CVD On-Line Authorization wizard. When updating authorization files this way, the Coral system does not need to be restarted. For more information, refer to the On-Line Authorization Wizard section of the CVD Multi-Site manual.

8 System Overview FMprog-Utility Reference Manual

FMpr

og U

ses

2

................................................................................................................

FMprog Uses

FMprog is a Windows-based utility intended for dealers who install, upgrade and maintain Coral systems using FMsl, IMC-4/8/16 Flash Memory (FM) cards and Compact Flash memory Disks (CFD). FMprog saves and restores cards to and from a PC hard disk drive. Utilizing familiar Windows features, FMprog simplifies the process of managing Coral generic software versions, including loading, storing, and extracting Version, Authorization and Database files to and from a PC hard disk.

FMprog allows you to:

Read information from flash cards

Program flash cards from a binary file

Backup Coral system flash cards

FMprog-Utility Reference Manual System Overview 9

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................................................................................................................

Coral Version Compatibility with Flash Memory Cards/Disks

The following tables list the FMsl, IMC4, IMC8, IMC16 and CFD cards compatible with Coral Main Software Versions 11, 12, 14, 15, 15.5 and Coral Wave Gateway:

IMC16 cards are used in Coral systems with software version 15 or higher, where the database exceeds 1.5MB. New Coral IPx 3000 and Coral FlexiCom 5000 are supplied with an IMC16 card.

To ensure proper functionality, order CFD cards directly from the manufacturer.

Refer to the following tables as required:

Table 1 displays the Flash cards compatible with Coral Main Software Versions 11.




Table 5 displays the Flash cards compatible with Coral Wave Gateway.

Table 6 displays the control cards supported by each Coral software version.

Table 7 displays the daughterboards compatible with each main control card.

Table 9 displays the Coral Software Version Compatibility.

Table 8 displays the control and daughterboards compatible with each Coral system.


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Table 1 Flash Cards - Coral Versions 11



Coral System Type

Memory Card Type

Control Card Type

Capacity Version File Extension

FlexiCom 200 IMC4/FMsl MCP-IPx, MCPsl

4MB *.4mb or *.exe

FlexiCom 300,400,5000 IPx 800, 3000

IMC8 MEX-IP 8MB *.8mb or *.exe

Coral System Type

Memory Card Type

Control Card Type


IPx 4000 CFD MCP-ATS 32MB or higher

*.zip

FlexiCom 6000 CFD MCP-ATS 32MB or higher

*.zip

Coral System Type

Memory Card Type

Control Card Type


FlexiCom 200, CDRS 200

IMC4/FMsl MCP-IPx MCPsl-IP MCP-IPx2*

* DIP switch #3 is switched to the left for IMC4 (FMsl) in Coral FlexiCom 200 and CDRS 200 systems.

4MB *.4mb or *.exe

FlexiCom 300,400,5000 IPx 800, 3000

IMC8 MEX-IP 8MB *.8mb or *.exe

IMC8 MEX-IP2 8MB *.8mb or *.exe

IPx 500 IMC8 MCP-IPxMCP-IPx2†

† DIP switch #3 is switched to the right for IMC8/16 in Coral IPx 500 and CDRS 200E systems.

8MB *.8mb or *.exe

FlexiCom 6000 IPx 4000

CFD MCP-ATS 32MB or higher

*.zip


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Table 4 Flash Cards - Coral Version 15 or higher

]

Table 5 Flash Cards - Coral Wave Gateway

Coral System Type

Memory Card Type

Control Card Type


FlexiCom 400, 5000 IPx 800, 3000

IMC8/IMC16 MEX-IP2 8MB/16MB *.s8m/*.16m or *.exe

IPx 500, CDRS 200E IMC8/IMC16 MCP-IPx2*

* MCP-IPx2 DIP switch #3 is switched to the right for IMC8/16 in Coral IPx 500 and CDRS 200E systems.

8MB/16MB *.s8m/*.16m or *.exe

IPx Office IMC8/IMC16 MCB Office (integrated)


FlexiCom 6000 IPx 4000

CFD MCP-ATS 32MB or higher

*.zip

Coral System Type

Memory Card Type

Control Card Type


FlexiCom 200 IMC4/FMsl MCP-IPx2*

* MCP-IPx2 DIP switch #3 is switched to the Left for IMC4 (FMsl) in Coral FlexiCom 200 and CDRS 200 systems

4MB *.4mb/* or *.exe

IPx 500 IMC8/IMC16 MCP-IPx2†

† MCP-IPx2 DIP switch #3 is switched to the Right for IMC8/16 in Coral IPx 500 and CDRS 200E systems.


FlexiCom 300,400,5000 and IPx 800, 3000

IMC8/IMC16 MEX-IP2 8MB/16MB *.s8m/*.16m or *.exe

IPx Office IMC8/IMC16 MCB Office (integrated)



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Table 6 Coral Software Version & Card Compatibility

Table 7 Coral Control Cards & Flash Cards Compatibility

Control and Flash Card Type

Coral Software Version

11 12 14 15or

higher

WG

MEX-IP2 — — √ √ √

MCP-IPx2 — — √ √ √

MEX-IP √ — √ — —

MCP-IPx √ — √ — —

IMC4 (FMsl) *

* IMC4 is for Coral FlexiCom 200 and CDRS 200 only.

√ — √ — √

IMC8 √ — √ √ √

IMC16 †

† IMC16 is required when the database exceeds 1.5MB.

— — — √ √

MCP-ATS — √ √ √ —

CFD‡

‡ Coral IPx 4000 and Coral FlexiCom 6000 Version 12 or higher.

— √ √ √ —

FlashCard Type

IPx Office MCP-ATS MEX-IP MCP-IPx MEX-IP2 MCP-IPx2

IMC4 (FMsl) *

* IMC4 (FMsl) is for Coral FlexiCom 200 and CDRS 200 only. MCP-IPx2 DIP switch #3 is switched to the left for IMC4 (FMsl) in Coral FlexiCom 200 and CDRS 200 systems.

— — — √ — √

IMC8 √ — √ — √ √

IMC16 †

† IMC16 requires Coral Software Version 15 and higher and it is required when the database exceeds 1.5MB.

√ — — — √ √

CFD — √ — — — —


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Table 8 Coral Systems & Control and Flash Cards Compatibility

Control and Flash Card Type

CDRS Coral FlexiCom Coral IPx

200

500

200

300

400V

400

5000

6000

500

800

3000

4000

Offi

ce

MCB Office — — — — — — — — — — — — √

MEX-IP2 — — — √ √ √ √ — — √ √ — —

MCP-IPx2 √ √ √ — — — — — √ — — — —

MEX-IP — — — √ √ √ √ — — √ √ — —

MCP-IPx √ √ √ — — — — — √ — — — —

IMC4 (FMsl) √ — √ — — — — — — — — — —

IMC8 — √ — √ √ √ √ — √ √ √ — √

IMC16*

* IMC16 requires Coral Software Version 15 and higher and it is required when the database exceeds 1.5MB.

Note: Coral FlexiCom 200, 300, 400V and CDRS 200 may be installed with Software Version 14.67 or lower.

— √ — — — √ √ — √ √ √ — √

MCP-ATS — — — — — — — √ — — — √ —

CFD — — — — — — — √ — — — √ —


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Table 9 Coral Software Version Compatibility Coral System

TypeCoral Software Version

11 12 14 15 or

higher

WG

IPx Office — — — √ √

IPx 500 — — √ √ √

IPx 800 — — √ √ √

IPx 3000 — — √ √ √

IPx 4000 — — √ √ —

CDRS 200 √ — √ — √

CDRS 200E — — √ √ √

FlexiCom 200 √ — √ — √

FlexiCom 300 √ — √ — √

FlexiCom 400V √ — √ — √

FlexiCom 400 √ — √ √ √

FlexiCom 5000 √ — √ √ √

FlexiCom 6000 — √ √ √ —


NOTES:

F

3


Installing the FMprog-Utility

Over

view

3

................................................................................................................

Overview

This chapter provides step-by-step instructions for installing the FMprog-Utility. Prior to installing the FMprog, you must install FMPRMAN in order to register the FMprog-Utility.

Ensure that your computer meets the minimum requirements and that your PC card slot is operative before proceeding with the installations.

If you encounter an error message at any stage during the installation or operation of the FMprog-Utility, contact your dealer representative.

Packing List................................................................... page 17

Minimum PC Requirements ......................................... page 18

Verifying that your PC Card Slot is Operative ............ page 18

Installing the FMPRMAN ............................................ page 19

Registering the FMprog ................................................ page 21

Installing the FMprog-Utility Software........................ page 23

Upgrading to an Updated Version of FMprog ............. page 29

................................................................................................................

Packing List

The FMprog-Utility kit includes the following items:

FMprog-Utility Installation CD, containing the following directory folders:

FMPRMAN (the FMprog authorization program)

FMprog-Utility installation files (including the CardWizard)

Reference Manual

al Installing the FMprog-Utility 17

Mini

mum

PC

Requ

irem

ents

3

................................................................................................................

Minimum PC Requirements

................................................................................................................

Verifying that your PC Card Slot is Operative

A computer (either a Notebook or a Desktop) equipped with a PC card slot is required to program the card with the upgraded Coral generic feature software.

To verify that the PC card slot is operative on your computer:

1 Navigate to Start > Settings > Control Panel > System

2 Select the Device Manager tab.

3 Verify that a PC card socket is included in the Device Manager list. If there is no PC card socket, contact your system administrator.

Windows 3.1, 95, ME, and NT operating systems are not supported.

Component Minimum Requirement

Operating system Windows 7, Vista, XP, or 2000

Free hard disk space 20MB for FMprog-Utility

CD-ROM drive 1

PC card slot 1

PC card slot ATA adapter 1

18 Installing the FMprog-Utility FMprog-Utility Reference Manual

Insta

lling

the

FMPR

MAN

3

................................................................................................................

Installing the FMPRMAN

In order to use FMprog, you must register the product using FMPRMAN (included on the FMprog-Utility Installation CD). FMPRMAN is Tadiran’s FMprog Authorization Manager application, which allows you to register FMprog by saving the authorization key supplied by your Tadiran support desk (see Registering the FMprog, page 21).

When installing the FMprog for the first time, you can install the FMPRMAN before or after the FMprog-Utility. However, if you have an older version of FMprog (below Version 6), it is recommended to first install the FMPRMAN before upgrading the FMprog (see Upgrading to an Updated Version of FMprog, page 29). This allows you to continue working with the existing FMprog while you begin the registeration process (see Registering the FMprog, page 21) required for the new FMprog (Version 6 or higher).

To install FMPRMAN on your computer:

1 Log on to Windows. It is recommended that no other applications be running during the installation process, including any anti-virus programs that may be running in the background.

2 Insert the FMprog-Utility Installation CD into the CD-ROM drive.

3 From the Desktop, double-click the My Computer icon, and then double-click the drive in which you inserted the FMprog-Utility Installation CD.

4 Double-click the FMPRMAN setup.exe file to run the FMPRMAN setup program; the setup wizard is activated.

FMprog-Utility Reference Manual Installing the FMprog-Utility 19

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5 Once the installation is complete, the Complete page appears.

6 Click Finish; a short-cut icon of the FMPRMAN application is automatically placed on the Desktop.

To learn how to use the FMPRMAN to register the FMprog, see Registering the FMprog, page 21.


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Registering the FMprog

You register the FMprog by saving the authorization key (as provided by your authorized Tadiran support representative) in the FMPRMAN application.

Tip:You can check whether registeration is required in the About window of FMprog (see page 35).

To register the FMprog:

1 Double-click the FMPRMAN desktop shortcut .

2 Write down or copy the string from the Machine ID box.

3 Click Email to send a message to your authorized Tadiran support representative requesting an authorization key to match the machine ID; you will receive the authorization key via return email (allow for a couple of days).

You can also email [email protected] or send your request for an authorization key from the following locations:

USA - http://www.tadiran-us.com/about/contact/

International - http://www.tadirantele.com/contact_us.asp


http://www.tadirantele.com/contact_us.asp

http://www.tadiran-us.com/about/contact/

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.

The authorization mechanism serves other Coral products (including FlexCT, FlexAttendant, and TAPI). Therefore, if other applications are installed on the computer, send the C:\WINDOWS\ecisoft.ini file along with the machine ID

4 Upon receiving the authorization key, enter the alphanumeric characters (case-sensitive) in the adjacent Authorization Key boxes, and then click Save.

5 Click OK to save the authorization key.

Tip:Keep the authorization key - it can be used when upgrading to newer versions of FMProg.


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Installing the FMprog-Utility Software

The FMprog-Utility is a software package that allows the performance of various operations with the flash memory card located in the PC card slot of the computer. This process is normally performed once for each computer. Once the utility is installed, it can be used whenever necessary.

If you are upgrading to a newer software version, see Upgrading to an Updated Version of FMprog, page 29 before following the installation procedure in this section.

To install FMprog on your computer:

1 Log on to Windows. It is recommended that no other applications be running during the installation process, including any anti-virus programs that may be running in the background.

2 Insert the FMprog-Utility Installation CD into the CD-ROM drive.

3 From the Desktop, double-click the My Computer icon, and then double-click the drive in which you inserted the FMprog-Utility Installation CD.

4 Double-click the FMprog setup.exe file to run the FMprog setup program; the setup wizard is activated.


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5 Click Next to continue; the License Agreement page appears.

6 Click Yes to accept the terms of the license agreement (or No to abort the installation) and continue.


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7 You can change the installation destination folder by clicking Browse and selecting the relevant destination. Click Next to continue.

8 Click Next to complete the FMprog installation.

9 If the above message appears, click Restart to restart the computer; a short-cut icon of the FMprog application is automatically placed on your desktop.

By default, the FMprog.exe file is located in the following folder: C:/Program Files/Tadiran Telecom/FMprog


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10 Upon system restart, the CardWizard is activated.

11 Click Next to continue; the License Agreement page appears.


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12 Click Yes to accept the terms of the license agreement (or No to abort the installation) and continue.

13 You can change the installation destination folder by clicking Browse and selecting the relevant destination. Click Next to continue.


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14 Click Yes if you want to view the CardWizard Read Me file, or No to skip.

15 Select Yes, I want to restart my computer now, and click Finish; the computer reboots and the installation is complete.

A short-cut icon of the CardWizard application is automatically placed on your desktop.


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Upgrading to an Updated Version of FMprog

In order to properly install the updated version of FMprog, you must first remove the currently installed version of FMprog.

To remove the currently installed version of FMprog:

1 From your Desktop, double-click the My Computer icon .

2 Double-click the Control Panel icon; the Control Panel window appears.

3 Double-click the Add/Remove Programs icon; the Add/Remove Programs window appears.


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4 Select FMprog from the list, and then click Change/Remove.

5 Select Remove, and then click Next.

6 Click OK.

7 Click Finish to complete the removal of the FMprog application.


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8 You can now install the updated version of FMprog. For the installation procedure, see Installing the FMprog-Utility Software, page 23.


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Getting Started

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Overview

This chapter describes how to activate the FMprog-Utility and introduces its menu bar and opening screen.

Starting the FMprog-Utility .......................................... page 33

Menu Bar....................................................................... page 35

Generic Tab Elements ................................................... page 36

Status Bar ...................................................................... page 36

................................................................................................................

Starting the FMprog-Utility

To start the FMprog-Utility:

Double-click the FMprog-Utility desktop shortcut, or navigate to Start > Programs > Tadiran Telecom > FMprog; the main window appears:

al Getting Started 33

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Figure 1 FMprog Main Window

The main window has six tabs. Functions can be accessed by clicking a tab or by selecting the required option from the Options menu.

The six tabs are:

Coral IPx 4000 and Coral FlexiCom 6000 - see page 55

ATS Load Version / Authorization

Loading Version and Authorization components from zip file to the chosen paths.

ATS Read Reading the Version and/or Authorization and/or Database components from the CFD to the chosen paths.

ATS Write Writing the Version and/or Authorization and/or Database components from chosen paths to the CFD. Formatting the Flash Memory card.

IPx Office, IPx 500, 800, 3000, and FlexiCom 200, 300, 400, 5000 (for both Coral and Coral Wave Gateway) - see page 37

Card Reading an image from, writing on, and verifying against a flash memory (FMsl, IMC4, IMC8 and IMC16) card.

Files Extract Extracting the Version and/or Authorization and/or Database components from an existing file.

Files Compose Composing the Version and/or Authorization and/or Database components from an existing file.

Menu bar

Tabs

Status bar

Selected tab Start time End time File name

34 Getting Started FMprog-Utility Reference Manual

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Menu Bar

In addition to the tabs, the following menus appear on the main menu bar:

Options - Provides access to all of the FMprog-Utility operations.

Help - Not applicable in this version. Click About to view the authorization status of the FMprog-Utility.

If the program is not authorized, you need to obtain and activate an authorization key (see Registering the FMprog, page 21).

FMprog-Utility Reference Manual Getting Started 35

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Generic Tab Elements

The tabs have the following generic elements:

Card drive letter field - used to select the drive in which the IMC or CFD card is inserted (only relevant for Windows 98).

File path field - indicates the full directory path to the required file.

Browse button - used to locate the correct file path.

................................................................................................................

Status Bar

The status bar is located at the bottom of the FMprog-Utility main window. It is always displayed and contains the following information from left to right:

The name of the tab selected or the operation in action

Operation Start Time (shown only after operation has started)

Operation End Time (shown only after operation has ended)

File name

36 Getting Started FMprog-Utility Reference Manual

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Coral IPx Office / IPx 500, 800, 3000 / FlexiCom 200, 300, 400, 5000

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Overview

This chapter provides step-by-step instructions about how to use the FMprog-Utility for FMsl, IMC4, IMC8 and IMC16 memory cards, which are located on IPx Office, IPx 500, 800, 3000, FlexiCom 200, 300, 400, 5000, and CDRS 200 (for both Coral and Coral Wave Gateway systems) using the Card, Files Extract, and Files Compose tabs.

Removing a Memory Card from the Coral System..... page 38

Card Tab........................................................................ page 40

Reading (Copying) an Image from a Memory Card ... page 42

Writing (Programming) an Image on a Memory Card page 44

Verifying File Content / Image on a Memory Card .... page 46

Files Extract Tab ........................................................... page 48

Files Compose Tab........................................................ page 51

al Coral IPx Office / IPx 500, 800, 3000 / FlexiCom 200, 300, 400, 5000 37

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Removing a Memory Card from the Coral System

When replacing a flash card (FMsl, IMC4/8/16) with another card that contains upgraded software, the new card might not contain an updated database. If the new card does not contain a database, it is important to make a binary backup of the existing database before removing the card. See the Database Binary Backup PC Utility Reference Manual for further details.

Before removing a memory card from the Coral system, do the following:

Verify that the database is not being backed up, as described below.

Turn the Coral power supply OFF.

To remove a memory card from a Coral IPx Office system:

1 When required, save the Coral database to the flash card and wait while the data is being written to the flash card.

2 Verify that the database is not being backed up: To verify whether database backup is being executed:

Activate the Do-Not-Disturb feature (default access code #145) from any phone with a display panel.

Cancel the feature.

If the following message appears on the display, database backup is being executed: TEMP. BLOCKED B A C K U P.

3 If the database is not being backed up, turn OFF the power supply in the main cage.

4 If expansion cages are installed in the system, turn the power supply of all expansion cages OFF.

5 If the main power supply is turned OFF, press the flash memory card release button on the front panel of the main cage. This releases the flash card from the drive.

The flash card could be damaged if removed when the system is powered. Data will be lost if power is removed from the system while programming the flash memory during backup.

38 Coral IPx Office / IPx 500, 800, 3000 / FlexiCom 200, 300, 400, 5000 FMprog-Utility Reference Manual

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To remove a memory card from a Coral FlexiCom 200, 300, 400, 5000, and IPx 500, 800, 3000, and CDRS 200 systems:

1 When required, save the Coral database to the flash card and wait while the data is being written to the flash card. Refer to Saving to and Restoring from the Flash Card, Chapter 4 of the Coral Control Cards manual.

2 Verify that the numeric status display on the main control processor card (MEX-IP2, MCP-IPx2, etc.) does NOT read “P”. When “P” is illuminated on the numeric status display, data is being written to the flash card.

3 If the database is not being backed up, turn OFF the power supply in the main cage or cabinet.

4 For Coral CDRS 200; FlexiCom 200, 300, 400, 5000; IPx 500, 800, 3000: If expansion cages are installed in the system, turn the power supply of all expansion cages OFF.

5 If the main power supply is turned OFF, press the flash memory card release button on the front panel of the main control processor card (MEX-IP2, MCP-IPx2, etc.). This releases the flash card from the drive.

FMprog-Utility Reference Manual Coral IPx Office / IPx 500, 800, 3000 / FlexiCom 200, 300, 400, 5000 39

Card

Tab

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Card Tab

With the Card tab you can do the following:

Read (copy) an image from a memory card, on page 42

Write (program) an image on a memory card, on page 44

Verify the content of a file with the image on a memory card, on page 46

When reading an image from a memory card, the Coral generic feature software version and database backup are copied from the memory card to a location in the directory specified in the File Path field.

When writing an image on a memory card, a saved file located in a directory specified in the File Path field is programmed onto the memory card. Use this operation to restore the Coral generic feature software and database backup into the system.

When verifying the content of a file with the image on a memory card, the file specified in the File Path field is compared with the programmed image on the memory card to determine whether they are identical.

Card Tab Error Messages

The following table lists the error messages that might be displayed when working with the Card tab and corrective courses of action.

Error Message Description / Required ActionThere was a problem reading the Version file.

The Version file is missing a version number.Load another version file with the version number.

No Flash card in Drive. No flash memory card was detected by the system.Insert the flash memory card into a PC slot.

No file name has been entered.

The File Path field is empty.Enter the correct path and file name.

There was a problem converting the 8MB file.

An error occurred when attempting to convert the image from 8MB to 16MB.Contact your manufacturer’s representative.

This option will replace contents of your flash card. Do you want to continue?

Confirmation message that performing the write operation deletes existing information on the flash memory card.Click Yes to delete contents on the flash memory card; click No if you do not want to continue with the write operation.


Card

Tab

5

The FMsl file in the directory was not created.

No version was detected in the source file during the write operation.Reload the file with the version and perform the write operation again.

You must enter 4MB, 8MB or 16m Flash Memory Card.

The flash memory card is not a standard size (4MB, 8MB, or 16MB).Windows 2000 and XP onlyInsert a new flash memory card which is either 4MB, 8MB, or 16MB in size.

Card Drive is not a True FFs Drive.

The flash memory card is not a standard size (4MB, 8MB, or 16MB).Windows 98 onlyInsert a new flash memory card which is either 4MB, 8MB, or 16MB in size.

The Read operation has failed. The number of bytes read during the read operation is different from the actual number of bytes on the flash memory card.Try changing the flash memory card. If error persists, contact your manufacturer’s representative.

The Write operation has failed. The number of bytes written during the write operation is different from the actual number of bytes on the flash memory card.Try changing the flash memory card. If error persists, contact your manufacturer’s representative.

File can be 'Exe' only with 'Write' operation.

A file with the exe extension was mistakenly selected.Select a file with another file extension.

Error Message Description / Required Action


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Reading (Copying) an Image from a Memory Card

When an image is read from a memory card it is copied to a file on your computer. The Coral generic feature software version and database backup are copied from the FMsl and IMC4/8/16 memory card to a sub-directory under the directory specified in the File Path field.

To read an image from a memory card to a file on your computer:

1 Insert the memory card from which you want to copy information into a PC card slot.

2 Click the Card tab, and from the Card drive letter drop-down list (Windows 98 only) select the PC card slot with the memory card; the flash name and flash size of the memory card appear in the middle of the window.

Note: This information is displayed automatically in Windows 2000 and XP.

3 In the File path field, enter the path of the file you want the image to be saved in or click the Browse button to select the file.

For example, if you enter C:\Coral_FM\SLMEX\Version\1245.4mb*, the memory card’s contents are copied to a file named 1245.4mb in the C:\Coral_FM\SLMEX\Version directory.

* File Extension name:

.4mb for FMsl/IMC4

.16m for IMC161 card

.8mb for IMC8 card

.s8m for IMC8 card

.exe for IMC16 and IMC8 cards

Tip:Clicking the Browse button opens a dialog box in which you choose a file path and file name.

1. IMC16 cards are used in Coral systems with software version 15 or higher, where the data-base exceeds 1.5MB. New Coral IPx 3000 and Coral FlexiCom 5000 are supplied with an IMC16 card.


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4 Click the Read button. When the operation is complete, the following message appears:

5 Click OK.

To ensure the safe removal of the memory card from the PC card slot, use

the icon located in the notification area of your desktop. When the Safe to Remove Hardware balloon appears, the card can be removed.

6 Remove the memory card from the PC card slot.


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Writing (Programming) an Image on a Memory Card

Writing an image on a memory card means programming information from a file on your computer to a memory card. The contents of the file specified in the File Path field are programmed to the FMsl and IMC4/8/16 memory card.

For example, if you enter C:\Coral_FM\SLMEX\Version\1245.4mb*, the contents of the file named 1245.4mb, located in the directory C:\Coral_FM\SLMEX\Version are written to the FMsl card.

* File Extension name:

.4mb for FMsl/IMC4

.16m for IMC161 card

.8mb for IMC8 card

.s8m for IMC8 card

.exe for IMC16 and IMC8 cards

To write an image on a memory card from a file on your computer:

1 Insert the memory card to which you want to write or overwrite information in a PC card slot.

2 From the Card drive letter drop-down list (Windows 98 only), select the PC card slot with the memory card.

3 In the File path field, enter the path of the file you want the image to be copied from or click the Browse button to select the file.

Tip:Clicking the Browse button opens a dialog box in which you choose a file path and file name.

4 Click Write. When the operation is complete, the following message appears:

1. IMC16 cards are used in Coral systems with software version 15 or higher, where the data-base exceeds 1.5MB. New Coral IPx 3000 and Coral FlexiCom 5000 are supplied with an IMC16 card.


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5 Click OK.





Verif

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Verifying File Content / Image on a Memory Card

Verifying the content of a file with the image on a memory card means comparing the information on the memory card with the information in the file. This command compares the contents of the memory card with the contents of the file specified in the File path field.

For example, if you enter C:\Coral_FM\SLMEX\Version\1245.4mb, the contents of the FMsl card are compared with the contents of the 1245.4mb file located in the directory C:\Coral_FM\SLMEX\Version.

Use this option to verify that your files are written correctly from/to the memory card, and to display the status of verification.

To verify the content of a file with the image on memory card:

1 Insert a memory card for which you want to verify information in a PC card slot.

2 From the Card drive letter drop-down list (Windows 98 only), select the PC card slot with the memory card.

3 In the File path field, enter the path of the file with which you want to compare or click the Browse button to select the file.

4 Click Verify; the application compares the information at both locations. If the information is verified as identical, the following message appears:

If the information is verified as different, the following message appears:

5 Click OK.


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Files Extract Tab

The memory card contains an image file composed of three contributing files:


Authorization

Database

Each of these files can be updated individually and compiled and replaced in the memory card. The Generic Feature Software Version file can be combined with an Authorization file customized for a customer as needed. Similarly, the Database file can be extracted from a memory card and inserted into a new memory card. The contents of the new memory card will be the newly compiled image file, which included the updated Generic Feature Software Version file, customized Authorization file, and correct Database file.

The Files Extract tab allows you to separate the individual files regarding the Generic Feature Software Version, Authorization, and Database on an image file. The individual Generic Feature Software Version, Authorization, and Database files are saved into separate files on your computer according to the file path specified in the relevant field.


Files

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The following table lists the appropriate file extension for the different types of image files.

To extract a file:

1 In the Image File - Source field, enter the path of the file that is the source of information from which you want to extract or click Browse to activate a browse dialog box to choose an existing file. This file is treated as read-only.

2 In the Destination area, select the Version, Authorization file, and/or Database file check boxes to designate which information you want to extract.

3 In each of the fields corresponding to the marked check boxes, enter a path for the file in which the information is to be stored or click Browse to activate a browse dialog box to choose a file path and file name.

If a check box is selected, a file path and name must be entered.

Make a note of the directory path, as it will be required later to write the new software version onto the memory card.

4 Click Extract; the components are copied from the source file to the appropriate destination files. When the operation is complete, the following message appears:

Image File Type ExtensionFMsl/IMC4 Image .4mb, .s4m or *.exeIMC8 Image .8mb, .s8m or *.exeIMC16 Image .16m or *.exeVersion IMC .8mbVersion IMC16 .16mAuthorization .auDatabase .db


Files

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Files Extract Tab Error Messages

The following table lists the error messages that might be displayed when working with the Files Extract tab and corrective courses of action.

Error Message Description / Required ActionNo AU file name has been entered.

The Authorization file field is empty.Enter the correct path and file name.

The Database path has not been entered.

The Database file field is empty.Enter the correct path and file name.

No DB file name has been entered.

The Database File field is empty.Enter the correct path and file name.

The Image file and the Version must be with 4mb, 8mb, s8b, 16m or exe extension only.

The file extension in the Image File - Source field and/or Version field is incorrect.Enter the name of the file with the correct file extension (.4mb, .8mb, .s8b, .16m, or .exe).

No file name was entered as Source image.

The Image File - Source field is empty.Enter the correct path and file name.

The path you entered for AU file does not exist.

The path or file name in the Authorization file field is incorrect.Enter the correct path and file name.

The path you entered for DB file does not exist.

The path or file name in the Database File field is incorrect.Enter the correct path and file name.

The path you entered for the Version does not exist.

The path or file name in the Version field is incorrect.Enter the correct path and file name.

The path you entered for Source image does not exist.

The path or file name in the Image File - Source field is incorrect.Enter the correct path and file name.


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Files Compose Tab

The Files Compose tab allows you to compose (or compile) an image file from three contributing source files:


Authorization

Database

(To learn more about these files, see Files Extract Tab, page 48.)

An image file is compiled from the designated source files and saved on your computer according to the file path specified in the destination field.

To compose or compile an image file:

1 In the Image File - Destination field, enter the path of the file that is the destination of information you want to compose, or click Browse to activate a browse dialog box to choose a file path to an existing file. This file is treated as read-only.

2 In the Source area, select the Version, Authorization file and/or Database file check boxes to designate which files you want to compose.


Files

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3 In each of the fields corresponding to the selected check boxes, enter a path for the file from which the information is to be taken or click Browse to activate a browse dialog box to choose a file path to an existing file.

If a check box is selected, a file path and name must be entered.

4 Click Compose; the components are copied from the chosen source files to the destination file. When the operation is complete, the following message appears:

Files Compose Tab Error Messages

The following table lists the error messages that might be displayed when working with the Files Compose tab and corrective courses of action.

Error Message Description / Required ActionFile can be 'Exe' only with 'Write' operation.

A file with the exe extension was mistakenly selected.Select a file with another file extension.

Actual DB size exceeds possible Version DB size.

The actual database contains more information than possible for this version.Contact your manufacturer’s representative.

No AU file name has been entered.

The Authorization file field is empty.Enter the correct path and file name.

No DB file name has been entered.

The Database File field is empty.Enter the correct path and file name.

No file name entered as Destination image.

The Image File - Destination field is empty.Enter the correct path and file name.

Source image and Destination image must be different.

The file entered in the Source field is the same as that entered in the Image File - Destination.Enter the correct file names.


Files

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No file name was entered as Source image.

The Version field is empty.

The path you entered for Destination image does not exist.

The path in the Image File - Destination field is incorrect.Enter the correct file path.

The path you entered for AU file does not exist.

The path or file name in the Authorization file field is incorrect.Enter the correct path and file name.

The path you entered for DB file does not exist.

The path or file name in the Database File field is incorrect.Enter the correct path and file name.

The path you entered for the Version does not exist.

The path or file name in the Version field is incorrect.Enter the correct path and file name.

The Source file cannot be larger than the Destination file.

The source file (Version field) is larger than the destination file.Enter the file names with the correct file extensions.

DB flash size is not compatible with version flash size.

The version’s maximum database size is too large for the current flash memory card.Insert a flash memory card with more memory.



NOTES:

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6


Coral IPx 4000 / Coral FlexiCom 6000

Over

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................................................................................................................

Overview

This chapter provides step-by-step instructions about how to use the FMprog-Utility for Coral IPx 4000 and Coral FlexiCom 6000 using the Load Version/Authorization, Read, and Write tabs.

Load Version/Authorization Tab................................... page 56

Read Tab ....................................................................... page 58

Write Tab....................................................................... page 61

Write Tab (for Windows 98 Operating Systems)......... page 64

al Coral IPx 4000 / Coral FlexiCom 6000 55

Load

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Load Version/Authorization Tab

The ATS Load Version/Authorization tab allows you to extract specific data regarding the Version and Authorization files from a Zip file to a path that you specify.

To load the version and authorization files from a zip file:

1 In the Package File - Source field, enter the path of the .zip file that is the source of information from which you want to extract or click Browse to activate a browse dialog box to choose a file path to an existing file. This file is treated as read-only.

2 In the Destination area, select the Version Path, and Authorization Path check boxes to designate which information you want extracted.

3 In each of the fields corresponding to the selected check boxes, enter a path for the file in which the information is to be stored or click Browse to activate a browse dialog box to choose a file path and file name.

If a check box is selected, you must enter a directory path.

56 Coral IPx 4000 / Coral FlexiCom 6000 FMprog-Utility Reference Manual

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4 Click Load; the components are copied from the source file to the appropriate destination files. When the operation is complete, the following message appears:

ATS Load Version/Authorization Tab Error Messages

The following table lists the error messages that might be displayed when working with the ATS Load Version/Authorization tab and corrective courses of action.

Error Message Description / Required ActionThere are no Authorization files in loaded version.

No Authorization components were loaded from the zip file to the chosen path.Obtain the correct zip file which contains the Authorization files and perform the load operation again.

You can enter only zip file for source.

The file extension in the Image File - Source field is not correct.Enter the name of the file with the .zip extension.

The path you entered for the Version file does not exist. Do you want to create it?

The path in the Destination - Version Path field does not exist.Click Yes to create the path; click No if you do not want to create the path.

The path you entered for the Authorization file already exists. All files will be deleted. Do you want to continue?

The path in the Destination - Authorization Path field already exists.Click Yes to overwrite the files; click No to keep the original files.

The path you entered for the Version file already exists. All files will be deleted. Do you want to continue?

The path in the Destination - Version Path field already exists.Click Yes to overwrite the files; click No to keep the original files.

FMprog-Utility Reference Manual Coral IPx 4000 / Coral FlexiCom 6000 57

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Read Tab

The ATS Read tab allows you to read Version, Authorization and Database files from Compact Flash Disks (CFDs), which are used in the Coral FlexiCom 6000 system, and copy them to the path you specify.

To read an image from a CFD disk:

1 Insert the CFD (from which you want to copy information) into the PC card slot with the ATA adapter.

2 In the Source box, Compact Flash Disk Drive drop-down list, select the drive holding the CFD.

3 In the Destination area, select the Version Path, and/or Authorization Path check boxes to designate which information you want extracted.

4 In each of the fields corresponding to the selected check boxes, enter a directory path in which the information is to be stored, or click Browse to activate a browse dialog box to choose a file path and file name.



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5 Click Read; the components are copied from the CFD disk source files to the appropriate destination files. When the operation is complete, the following message appears:

6 Click OK.



7 Remove the CFD card from the PC card slot.

ATS Read Tab Error Messages

The following table lists the error messages that might be displayed when working with the ATS Read tab and corrective courses of action.

Error Message Description / Required ActionNo Path was entered as Destination.

The Version Path field is empty.Enter the correct path.

The path you entered for the Database file already exists. All files will be deleted. Do you want to continue?

The path in the Database Path field already exists.Click Yes to overwrite the files; click No to keep the original files.

An error occurred during the Read operation.

The read operation could not be completed.Try changing the flash memory card. If error persists, contact your manufacturer’s representative.

There was a problem reading the Version file.

The Version file is missing a version number.Load another version file with the version number.

There are no Authorization files on your Compact Flash Disk.

No authorization files were detected on the memory card.Insert a new memory card which contains the authorization files.

No Compact Flash Disk in Drive.

No CFD card has been detected by the system.Insert the CFD card into a PC slot.


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There are no Database files on your Compact Flash Disk.

No database files were detected on the memory card.Insert a new memory card which contains the database files.

The path you entered for Authorization does not exist.

The path or file name in the Authorization Path field is incorrect.Enter the correct path and file name.

The path you entered for Database does not exist.

The path or file name in the Database Path field is incorrect.Enter the correct path and file name.



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Write Tab

The ATS Write tab allows you to write (program) Version, Authorization, Database, and Patch files from the specified source files on your PC to a CFD disk.

You can also format the CFD disk first (Windows 98 only), and then write the files on to it. See page 64 for more information.

A Patch path contains a portion of the programming code, which updates the Generic Software Version for small upgrades. It does not require the release of a full new version.

To write files to the CFD:

1 Insert the CFD card, on which you want to write or overwrite, into a PC card slot.

2 From the Destination area, Compact Flash Disk Drive drop-down list, select the PC card slot with the CFD disk.

3 In the Source area, select the Version, Authorization, Database and/or Patch path check boxes to designate from which you want to copy the information.


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4 In each of the fields corresponding to the selected check boxes, enter a directory path in which the information is to be stored, or click Browse to activate a browse dialog box to choose a directory path and file name.


5 To copy the files onto the CFD disk, click Write; you are prompted to confirm the Write operation.

6 To confirm, click OK; the components are copied from the appropriate source files to the destination CFD. When the operation is completed, the following message appears:

7 Click OK.





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ATS Write Tab Error Messages

The following table lists the error messages that might be displayed when working with the ATS Write tab and corrective courses of action.

Error Message Description / Required ActionYou are attempting to write to the C drive.

‘C’ was entered in the Compact Flash Disk Drive field.Select another drive name, and perform the write operation again.

Your [drive] is full. It is recommended to format or clean it.

The drive entered in the Compact Flash Disk Drive field does not contain enough free space for the version.Free up space on the drive.

There are no Authorization files on your Compact Flash Disk.

No authorization files were detected on the memory card.Insert a new memory card which contains the authorization files.

No Compact Flash Disk in Drive.

No CFD card has been detected by the system.Insert the CFD card into a PC slot.

There are no Database files on your Compact Flash Disk.

No database files were detected on the memory card.Insert a new memory card which contains the database files.

The path you entered for Authorization does not exist.

The path or file name in the Authorization Path field is incorrect.Enter the correct path and file name.

The path you entered for Database does not exist.

The path or file name in the Database Path field is incorrect.Enter the correct path and file name.

An error occurred during the Write operation.

The write operation could not be completed.Try changing the flash memory card. If error persists, contact your manufacturer’s representative.


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Write Tab (for Windows 98 Operating Systems)

The ATS Write tab for Windows 98 operating systems includes a format option prior to the Write operation.

Formatting the CFD effectively removes all the content on the CFD disk.

To format and write files to the CFD:

1 Insert the CFD card, whose content you want to delete, into a PC card slot.

2 Repeats Steps 2 to 4 of the previous procedure.


You must select both the Version and Authorization check boxes to enable the Write button.


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3 Click Format and Write to delete the content of the CFD and copy the new files onto the CFD disk; you are prompted to confirm the Format operation.

4 To confirm, click Yes; the CFD is formatted and components are copied from the appropriate source files to the destination CFD. When the operation is completed, the following message appears:

5 Click OK.





NOTES:

F

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Installing an Upgraded Memory Card

Over

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Overview

This chapter provides instructions about inserting the memory card after it has been programmed with a new or upgraded software version.

Creating a Binary Backup of the Database.................. page 67

Installing a Flash Memory Card................................... page 67

Error Messages.............................................................. page 71

................................................................................................................

Creating a Binary Backup of the Database

Before installing a memory card with a new generic software version, it is strongly recommended that you make a binary backup of the database.

See the Database Binary Backup PC Utility Reference Manual for further details.

................................................................................................................

Installing a Flash Memory Card

The generic feature software contained in the memory card is coded to function with one (and only one) Software Authorization Unit (SAU). This module must be installed on the MEX-IP2, MCP-IPx2, IPx Office or 32GC card. The SAU also includes information regarding the features and the highest Coral version authorized to be used in the specific system.

al Installing an Upgraded Memory Card 67

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The Coral system automatically ceases call processing after 14 days if:

the serial number of the SAU does not match the serial number coded into the generic software

the generic feature software contained in the memory card is higher than authorized by the SAU

the SAU is removed from the MEX-IP2, MCP-IPx2, IPx Office or 32GC card

The program contained on the memory card allows the generic software to be used even if the serial number of the SAU is incorrect, or if the SAU is absent entirely. If, however, the Coral determines that the SAU is missing or not correct, a message appears during the procedure warning that the system will not operate without the proper SAU. This provision allows the generic feature software and/or feature authorizations to be upgraded on a memory card in another remote system, and then installed in the proper system by replacing the existing memory card with the upgraded one.

To install a flash memory card:

1 Remove the old memory card, as described in Removing a Memory Card from the Coral System, page 38

2 Verify that the power supply in the main cage or cabinet is turned OFF.

3 If expansion cages are installed in the system, turn the power supply of all expansion cages OFF.

4 Insert the new memory card containing the upgraded generic software version into the drive on the front panel of the main control processor card.

.

Before installing a memory card into the Coral system, always turn the Coral power supply OFF. The flash card could be damaged if installed when the the system is powered.

Push the memory card very gently during the card insertion. The flash memory card could be damaged if inserted with excessive force.

68 Installing an Upgraded Memory Card FMprog-Utility Reference Manual

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5 For Coral FlexiCom 200 or CDRS 200 systems with MCP-IPx2 main control card and IMC4 (FMsl), set the number 3 DIP switch on the MCP-IPx2 front panel to the left position.

6 For Coral IPx 500 systems with MCP-IPx2 control card and IMC8/16, set the number 3 DIP switch on the MCP-IPx2 front panel to the right position.

7 Turn ON the power supply in the main cage or cabinet.

8 Verify that the following two messages appear on the PI device:

For SERVICE/SOFTWARE installation menu HIT <CTRL l> NOW

********************************

CHK RAM END CHK RAM Custom Init Code...

The second message might be displayed after two or three minutes, following several short messages that appear during system start-up:

CCS is on the air ...... (ROOT) CCS xx.xx.xx Copyright (c) 1991-xxxx ............... NAME - (site name) SAU# -

After the second message appears, the system is initialized properly and capable of processing calls. After entering the password, the version level of the generic feature software is indicated where the x's appear in the line that reads CCS xx.xx.xx.

If the new memory card does not include a backup of the current database, perform the procedure described in the Programming Interface Manual, Flash: Save section.

9 For Coral CDRS 200; FlexiCom 200, 300, 400, 5000; IPx Office, 500, 800, 3000: If expansion cages are installed in the system, turn the power supply of each expansion cage ON again to initialize the peripheral cards in each cage.

FMprog-Utility Reference Manual Installing an Upgraded Memory Card 69

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Error Messages

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The following table lists general error messages that might be displayed when working with FMprog and the corresponding corrective courses of action.

For a list of error messages associated with specific tabs, see:

Card Tab Error Messages, page 40

Files Extract Tab Error Messages, page 50

Files Compose Tab Error Messages, page 52

ATS Load Version/Authorization Tab Error Messages, page 57

ATS Read Tab Error Messages, page 59

ATS Write Tab Error Messages, page 63

Error Message Description / Required ActionYou are not authorized to perform this operation.

An error occurred during a read or write operation.Contact your manufacturer’s representative.

Internal problem. Writing is canceled.

An internal error occurred during the write operation.Contact your manufacturer’s representative.

[file_name]... already exists. Do you want to overwrite this file?

Destination files already exist.Click Yes to overwrite the files; click No to keep the original files.

File [file_name] does not exist. The file name is incorrect.Enter the correct file name.

You have no permission to execute this operation.

Whenever you try to perform an action.The FMprog is not registered.Register the FMprog (see page 33).

al Error Messages 71

NOTES:

International HeadquartersTadiran Telecom Ltd.18 Hasivim Street P.O.Box 7607Petach Tikva 49170 IsraelTel. +972-3-9262000, Fax. +972-3-9262310

http://www.tadirantele.com

USA HeadquartersTadiran Telecom, Inc.4 Tri Harbor CourtPort Washington, NY 11050Tel. +1-516-632-7200, Fax. +1-516-632-7210

TM

Cor a l FMprog P C-Ut i l i t y (V 6 )Re f e r ence Manua lCN72 4 4 - 7171202

Ed i t ion 6 . 1 , 2008

coral fmprog pc-utility (version 6) reference manual...this manual is supplied together with the...

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