copyright notice use of webex login/password for...
TRANSCRIPT
COPYRIGHT NOTICE – USE OF WEBEX
LOGIN/PASSWORD FOR ACAMS/MoneyLandering.com
WEB SEMINARS
Each site license entitles registrant to one login: one phone connection (if
accessing audio via teleconference) and one Internet connection for
simultaneous Webcast, in one room where an unlimited number of listeners
may participate.
Providing your login instructions and password to another for their use, using
your login ID/password more than once, or any simultaneous or delayed
transmission, broadcast, re-transmission or re-broadcast of this event to
additional sites/rooms by any means (including but not limited to the use of
telephone conferencing services or a conference bridge, whether external or
owned by the registrant) or recording is a violation of U.S. copyright law and is
strictly prohibited.
Elder Abuse: Combating Financial Exploitation of Your Customers 1
Elder Abuse: Combating Financial Exploitation of Your Customers
Welcome to the ACAMS &
MoneyLaundering.com Web Seminar
Elder Abuse: Combating Financial
Exploitation of Your Customers
January 18, 2012 – Noon to 1 PM EST
A sound check will be performed 5 minutes before web seminar
2
Elder Abuse: Combating Financial Exploitation of Your Customers
Technical Assistance • Send a message via the Q & A box
• Or Call WebEx Technical Support:
(US & Canada) 866-229-3239 (International) 916-229-3239
Attendee instructions on how to use Audio Broadcast • Do not close the Audio Broadcast panel
• If you are not able to listen to the audio on your computer speakers, press the stop button, wait 5 seconds then press play.
• Make sure to adjust the volume button on your computer speakers and also adjust the volume on your sound card. To do this, go to the Start Menu, click Control Panel, then click Sound & Audio Devices and adjust accordingly.
• If you do not have speakers, please refer to your login instructions for the Teleconference Domestic and International Numbers and Access Code.
• You may request the Teleconference Number by clicking “Request” under the attendee box on your left hand side.
3
• Can you hear the
sound check?
• It has begun
Elder Abuse: Combating Financial Exploitation of Your Customers 4
Q&A To send a question:
• Locate the Q & A box on the bottom right
hand corner of the WebEx platform.
• Type in your question and click send!
Elder Abuse: Combating Financial Exploitation of Your Customers 5
Elder Abuse: Combating Financial Exploitation of Your Customers
Elder Abuse: Combating Financial Exploitation of Your Customers 6
Elder Abuse: Combating Financial Exploitation of Your Customers 7
Moderator:
John Byrne, CAMS
Executive Vice President, ACAMS
Speakers: Kieran Beer Editor-In-Chief, MoneyLaundering.com and ComplianceAdvantage.com.
Elizabeth Loewy
Attorney in Charge, Elder Abuse Unit
Special Victims/Special Prosecutions Bureau
New York County District Attorney’s Office
Elder Abuse: Combating Financial Exploitation of Your Customers
8
Financial Exploitation: (National Center on Elder Abuse)
is defined as the illegal or improper use of an elder's funds, property, or assets. Examples include, but are not limited to, cashing an elderly person's checks without authorization or permission; forging an older person's signature; misusing or stealing an older person's money or possessions; coercing or deceiving an older person into signing any document (e.g., contracts or will); and the improper use of conservatorship, guardianship, or power of attorney.
Elder Abuse: Combating Financial Exploitation of Your Customers 9
ANNUAL LOSS?
Nationwide:
2.6 BILLION
Elder Abuse: Combating Financial Exploitation of Your Customers 10
Department of the Treasury Financial Crimes Enforcement Network Advisory FIN-2011-AOO# Issued: February 22, 2011 “The Financial Crimes Enforcement Network (FinCEN)
is issuing this advisory to assist the financial industry in reporting instances of financial exploitation of the elderly, a form of elder abuse.”
Elder Abuse: Combating Financial Exploitation of Your Customers 11
ELDER ABUSE
What Does it Look Like?
Elder Abuse: Combating Financial Exploitation of Your Customers 12
Elder Abuse: Combating Financial Exploitation of Your Customers 13
Elder Abuse: Combating Financial Exploitation of Your Customers 14
Elder Abuse: Combating Financial Exploitation of Your Customers
Red Flags – Warning Signs -
Changes in Banking Activity: • Unusual transactions and inconsistent withdrawals; • New ATM card or increased activity; • Over daily maximum limit; • Sudden insufficient funds; • Bounced checks; nonpayment for services; • Unusual credit or debit transactions; • Wired funds; • New: Internet banking; • Closed CDs, without regard to penalties; • New POA, account holder or other legal documents.
15
More Red Flags – Vulnerability Changes in Customers &Companions: • Inability to contact/speak with customer, despite repeated attempts;
• Changes in the older customer; clothing, demeanor, conversation;
• Customer unable to recall or discuss transactions;
• New Caregiver or ‘family member’;
• Senior appears to be frightened, fearful or submissive w/companion;
• Companion – excessive interest; • Companion won’t permit customer to speak for himself/herself.
Elder Abuse: Combating Financial Exploitation of Your Customers 16
Elder Financial Abuse Law Enforcement Issues:
• Did the customer consent to the transfer;
• Assess whether the victim has testimonial capacity (competence);
• Finally, can the theft charge be proven beyond a reasonable doubt?
Elder Abuse: Combating Financial Exploitation of Your Customers 17
Remedies in Criminal Court
Why prosecute?
• Exploitation often ends with investigation and prosecution;
• Order of Protection;
• Social Services for the Senior;
• Restitution may be ordered as a condition of sentence.
Elder Abuse: Combating Financial Exploitation of Your Customers 18
Suspect Elder Financial Exploitation?
Useful Links:
www.ncea.aoa.gov
www.apsnetwork.org
“Report Abuse”
Elder Abuse: Combating Financial Exploitation of Your Customers 19
If you have suggestions for future web seminars
or
additional questions for today’s experts, please send
them to:
Thank you for joining us today!
Elder Abuse: Combating Financial Exploitation of Your Customers 20
LIVE CHAT:
Preparing for 2012: ACAMS Advisory
Board Members Discuss What's Ahead
January 26 , 2012 – Noon to 1:00PM EDT
Elder Abuse: Combating Financial Exploitation of Your Customers 21