copyright © national department of housing 2008 using information to implement the habitat agenda

Copyright © National Department of Housing 2008

Using Information to Implement the Habitat Agenda

improve the quality of human settlementsimprove the quality of human settlements

two themes of equal global importance: two themes of equal global importance: "Adequate shelter for all" and "Sustainable human"Adequate shelter for all" and "Sustainable humansettlements development in an urbanizing world"settlements development in an urbanizing world"

We recognize that access to safe and healthy shelter and basicWe recognize that access to safe and healthy shelter and basicservices is essential to a person's physical, psychological, social services is essential to a person's physical, psychological, social and economic well-beingand economic well-being

sustainable development of human settlements combines economicsustainable development of human settlements combines economicdevelopment, social development and environmental protectiondevelopment, social development and environmental protection


Housing Provision in South Africa• Housing is a constitutional right for South Africans• The department of Housing is committed to providing the

poor and low income earners with access to housing opportunities

• Minimum standards of a house– 40 square meters– 2 bedrooms – Bathroom with toilet, shower and hand basin– Open plan kitchen and living area– Prepaid electricity board– Services – water and sanitation

• Government also provide free basic services to the indigent – limited water, electricity and land rates

• In the development of sustainable human settlements we also provide our citizens‘ with access to social amenities and economic opportunities.


Housing Provision in South Africa• Housing provision in South Africa is demand driven and

supply negotiated• The policy and operational environment is supported by a

range of information management tools, processes and drivers

• The information environment establish an rapport with the policy platform and gives expression to the requirements engulfed

Provided more than Provided more than 2.6 million housing 2.6 million housing

opportunities in 14 yearsopportunities in 14 yearsWe provide We provide

houses of more houses of more than 40 m² with than 40 m² with the opportunity the opportunity

to expandto expand

Designed more Designed more than 7000 projectsthan 7000 projects

South Africa has a South Africa has a backlog for more than backlog for more than 2.15 million housing 2.15 million housing

opportunitiesopportunities

InvestedInvested more than more than R51 billion R51 billion ($6.4 billion) ($6.4 billion) in housing in housing

opportunitiesopportunities

Architectural Architectural designed designed houseshouses

Quality assurance Quality assurance through independent through independent institutioninstitution


Directive


Management Information ServicesEngagement Model


Process Drivers


web web

desktopdesktop

mobilemobile

hardcopyhardcopy

communicationscommunications

Management Information ServicesEngagement Model


In Summary

1.Housing is a right for

South Africans

2.Actioned through an Act,

Policy and Guidelines

3.Built for housing applicants,

beneficiaries, stakeholders and

its operational environment

4.The operational environment is supported by various tools,

processes and drivers

5.The operational environment is

engaged, monitored and tracked through various technologies

in operation


Use of information…• The critical success factor for successful management is the strategic use of

information and a positive correlation has been found between management success and effective information needs assessment, gathering and use (Goodman, 1993).

• Managers need to use information not only for decision making and making sense of changes and developments in their external environment but also to generate new knowledge which can be applied to design new products and services, enhance existing offerings and improve organizational processes (Choo, 1996).

• Information can be identified as the critical resource for decision making and management considered an information-intensive activity which requires a close relationship between decision making and information use.

• This is highly critical in a service delivery environment such as ours.

Referencede Alwis, Shrianjani Marie (Gina) & Higgins, Susan Ellen (2001) "Information as a tool for management decision making: a case study of Singapore." Information Research, 7(1) [Available at

http://InformationR.net/ir/7-1/paper114.html] © the authors, 2001. Updated: 25th September 2001


• Increased functionality with more user-friendly-interfaces

• Various interfaces to raise the quality of data• Strategic data and information partnerships • Enhance interactions with all stakeholders

Three (3) Year Plan


…Questions…

copyright © national department of housing 2008 using information to implement the habitat agenda

Documents

housing applicants

information use

strategic use of information

informationintensive

management success

social development

south africahousing

successful management