copyright international computers limited 2000 30th november 2000 technical briefing

Copyright International Computers Limited 2000

30th November 2000

Technical Briefing

Enterprise CapabilitiesEnterprise Capabilitiesfor Open Systemsfor Open Systems

Andrew BrightwellSystems Architect

Infrastructure Services Division


AgendaAgenda

Enterprise Information Infrastructure (ei2)

Sharing Resources

N+1

VME on Intel

Case Studies

Presenting Bills on the Web

DTI

Summary


The Three PsThe Three Ps

Product20%People

40%

Process

40%

SOURCE: Sun and Gartner Group

Technology failuresDisasters

PerformanceChange Management

MaintenanceStrategy

System recovery

Operator error

Skills shortage

Staff retention

MonitoringServicesRedundancy

ServicesWorkload Sets

Automation

Training

Solution Support


The Mainframe gives us:The Mainframe gives us:

A dependable platform

Scalable, Predictable, Reliable, Secure

Integrated system software

Fully regression tested at each release

Centralised control and management

Mainframe processes and disciplines

Managed backup

Automated via software packages

Secure and managed tape storage

= You could bet your business on them


Enterprise credible Open SystemsEnterprise credible Open Systems

Dependable and predictable infrastructure

Platforms, redundancy, management, etc.

Trusted supplier

Integrated solutions

Appropriate technology

Does it all work for real?

Operational processes

Control, responsibility, ownership, disciplines


Scalable, modular, consolidated storage

Firewalls &load balancing

routers

ICLnet

Internet

Dial-up

NASNAS (file

servers)

Embeddedstorage

N+

1 Database &Application

Servers(Windows)

SAN Fabric

EnterpriseServers

Backup &Admin Servers

TapeLibrary

Statelessfront-endWeb servers

Fabric links to remote sites for

split-site workingM

SC

S Database &Application

Servers(Windows)

Clu

ster Database &

ApplicationServers

(Solaris/Unix)N+

1 o

n In

tel

Database &Application

Servers(OpenVME)

SMW

N+


Servers(Solaris/Unix)

Windows

Bal

anci

ng

Solaris

Bal

anci

ng

Linux

Bal

anci

ng

Infrastructure

VME Windows Windows Solaris UNIX

Enterprise Information InfrastructureEnterprise Information Infrastructure

Scalable Modular Storage

Man

agem

ent

HostTalk

Applications

PC Phone TV


Tape Library

Dedicated ResourcesDedicated Resources

UNIXSolarisWindowsVME


eiei22 – Shared Resources – Shared Resources

Scalable Modular Storage Tape Library



Tape Library

eiei22 – SAN – SAN



FiberchannelSwitch

Backup& Admin



Tape Library

Backup& Admin

FiberchannelSwitch


eiei22 – N+1 – Windows – N+1 – Windows

SpareWindows Windows


VME on IntelVME on Intel

DY

World’s first Mainframe on Intel

DL

ei2

Nova

Increasing power (MIPS)

Multiple VME Systems

Increased Resilience


TrimetraTrimetra NOVA Continuing NOVA Continuing InvestmentInvestment

Reduced Cost of Peripheral Support

Direct Attach of disk and tape systems

Eliminates requirement for proprietary controllers

Support SA-T300, EMC Symmetrix & CLARiiON disk systems

Reduced Footprint

1000 OpenVME MIPS in single system cabinet

Standard 19” Rack-Mount Utility cabinet

Reduced Power and Heat

Less than half equivalent Trimetra SY System


TrimetraTrimetra NOVA Continuing InvestmentNOVA Continuing Investment

Future Server Developments

Track Intel Technologies

Greater single image performance

larger multinode systems

multiprocessor systems

Tracking Best of Breed Storage Technology

EMC/Clariion

Storagetek libraries and drives

Storage Area Networks



Tape Library

Backup& Admin

FiberchannelSwitch


eiei22 – N+1 – VME on Intel – N+1 – VME on Intel

SpareVME


Enterprise Information InfrastructureEnterprise Information Infrastructureeiei2 2 ™ Summary™ Summary

Open infrastructure

Supports multiple operating systems

Scalable, Robust, Automated, Managed

Reconfigurable

Basis for enterprise solutions

In place courtesy of VME

Reducing ongoing costs

Automation of routine tasks

Management of complex tasks

Case StudiesCase Studies


InfrastructureSQL ServerMS Site ServerXML BizTalk

Exchange 2000Smartcard for WindowsNT4/2000 IIS

Windows 2000VME Unix

Information ManagementMultiple profilesContent catalogues

MembershipAssessment/logging

OrdersCommunity Content

User InteractionContent SearchingContent PurchasingAddtn’l services

Create/changePersonalisation infoMultiple access devices

Interact withMultiple groups

Access throughSmartCardsRemote assessm’t

User InterfacePersonalised Front End EmailWeb Browser

Application Architecture

Content Management

Additional Personalisation through CM +MLT

Assessment/Logging through MLT

Smart Card

eKnowledge

What’s being Integrated - 1What’s being Integrated - 1

Sys

tem

s M

anag

emen

t

Ap

plic

atio

n D

evel

op

men

t


What’s being Integrated - 2What’s being Integrated - 2

InternetExtranet

Intranet

Supply Chain Management Technology-Enabled Relationship Management

Electronic Commerce Back Office Web Commerce Front Office

BusinessPartners

Admin, HR &Operations

Marketing,Sales &Service

CompanyBusinessSystems

Customers

IndustryNetwork(s)

DistributionChannels

LogisticsFulfilment

CustomerSupport

Product & Service

Suppliers

AutomatedTrading

Training


SOURCE: Gartner Group

0

5

10

15

20

25

30

35

40

1997 1999 2001 2003

Enterprise Integration

Content Management

Web Administration

Security

Site Management

Performance

Relative Importance

Increasing Importance of IntegrationIncreasing Importance of Integration

“Application Agility” Loose coupling“Zero Latency” Automation

Billing Case StudyBilling Case Study

Presenting Bills on the Web


BillingBilling

You know all about billing

Most of you do it!

Issues

Customer relationships

Individuals

Businesses

Web


What’s this item down here?

It’s all about Customers!


BackgroundBackground

The Customer

Scottish and Southern Energy plc

Energy supplier to large corporate customers

The Problem

Corporate customer billing problems


Scottish and Southern EnergyScottish and Southern Energy

Customer Requirement

A Web-based solution to allow customer access to electricity billing and consumption data

ICL Solution

Design and implementation of an Internet Bill Presentment system

Integrated with existing billing systems

Enabling secure, multi-user and multi-site analysis of electricity consumption and pricing


SSE – SolutionSSE – Solution

Source is mainframe print file

Web data is same source as paper bill

Customer & Help Desk see same image

Handle the queries up-front

View / query the bill before the paper arrives

Notification by email

Download the bill for analysis

Input to spreadsheet, financial system, etc


SSE – Solution ArchitectureSSE – Solution Architecture

CorporateBilling

System

Internet

Bill Presentation

Print

Browser

MeridioServer

XMLConvert

HTML Web Server

Stylesheet

Download

email Email Server


SSE Case Study SummarySSE Case Study Summary

Customer requirements

Web-based solution

Based on mainframe billing systems

Business to Business portal built by ICL

Design, Pilot, Delivery, Integration

Meridio-based solution

Secure

Control over presentation

Customer Download

Athens & DTI Case StudyAthens & DTI Case Study

Content Managementfor the Web


Author

Publishing on the WebPublishing on the Web

Ads

WebsitePC


PC

Ads

Author

* Rich variety of media

Hi!

BusinessOperatives

Business Systems

Feeds

Authors

* Many sources

* Complex interactions

Website

TV

PC

* Multiple destinations

Phone

* Personalisation

Personalise

Why Content Management?Why Content Management?

DTI ministers and speechesDTI ministers and speeches

An Athens Demonstration


Home Page

Speakers

Speech

SpeechesIndex

Before Content ManagementBefore Content Management

Error 404 cannot find

web link

Related Speeches


Before Content ManagementBefore Content Management


ContentManagement

System

Content Stores(RDBMS, filesystems,

memory, WebDAV,VME, MVS, etc ...)

Data in Web out

Store

Import Publish

Manage

DAV =DistributedAuthoring &Versioning

Management(Content Explorer)

Import/Export(DAV-Script)

Raw Data:HTML,XML,WebDAV,Feeds

Pages:HTML,XML,

Publish(DAV-Scripttemplates)

DAV-API : Java Interface

Athens ArchitectureAthens Architecture


DAV-API

Manage

Import Publish

Content

Content Store ImplementationsContent Store Implementations

VirtualFilesystems

(VFS)

SQL Serveror Oracle

Filestore

Filestoredirectory

Meridio

XMLFile

Optionalsave &restore

Memory

XMLFile

WebDAVSponsor

Internet

DAV-lets(Executable

content)

OtherSponsors

ContentBroker

Store

Import Publish

Manage

VMESponsor

Open TP(XATMI), DTS,

COM, XML

WebDAVServer

Internet


Speakers

SpeakerIndex

Speeches

SpeechesIndex

Home Page

Speeches

Speaker

Related Speeches

After Content Management...After Content Management...


After Content Management...After Content Management...


Athens Case Study SummaryAthens Case Study Summary

Management of Complex Web Sites

Separation of roles

Automation

Multiple Content Sources

Including VME, Meridio, etc

Delivery to Multiple Viewers

Personalisation www.tradepartners.gov.uk

CafeVik

SummarySummary


Scalable, modular, consolidated storage

Firewalls &load balancing

routers

ICLnet

Internet

Dial-up

NASNAS (file

servers)

Embeddedstorage

N+


Servers(Windows)

SAN Fabric

EnterpriseServers

Backup &Admin Servers

TapeLibrary

Statelessfront-endWeb servers

Fabric links to remote sites for

split-site workingM

SC

S Database &Application

Servers(Windows)

Clu

ster Database &

ApplicationServers

(Solaris/Unix)N+

1 o

n In

tel

Database &Application

Servers(OpenVME)

SMW

N+


Servers(Solaris/Unix)

Windows

Bal

anci

ng

Solaris

Bal

anci

ng

Linux

Bal

anci

ng

Infrastructure

VME Windows Windows Solaris UNIX

Enterprise Information InfrastructureEnterprise Information Infrastructure


Man

agem

ent

HostTalk

Applications

PC Phone TV


VME is part of your solution

ICL can help

Come and talk to us


??Any Any

Questions?Questions?


30th November 2000

Technical Briefing

copyright international computers limited 2000 30th november 2000 technical briefing

Documents

customer access

single system cabinetstandard

managed tape storage

electricity billing

software packagessecure

releasecentralised control

managementmainframe

operational processescontrol