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Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited. Guarantee of Public Service Delivery Act 2010 Presented by Department of Public Service Management Media and Other Recognitions

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Page 1: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Guarantee of Public Service Delivery Act 2010

• Presented by Department of Public Service Management

Media and Other Recognitions

Page 2: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Madhya Pradesh has pioneered in enacting Guarantee of Public Service Delivery Act 2010.

This act has won many applauds all over the world. The act and its results in public service delivery

improvement, have also attracted comments on web-blogs. They have also found prominence in various e-

papers and news websites.

Page 3: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

http://indiagovernance.gov.in/bestpractices.php?id=528

http://undp.org.in/sites/default/files/reports_publication/UNDP_Bhopal_Consultation_Report_withAnnex_lg.pdf

http://en.wikipedia.org/wiki/Right_to_Public_Services_legislation

http://articles.timesofindia.indiatimes.com/2011-04-21/india/29458398_1_passport-office-transparency-international-guidelines

http://www.mightylaws.in/275/madhya-pradesh-public-service-guarantee-act2010

http://www.tribuneindia.com/2011/20110610/edit.htm

http://www.dailypioneer.com/state-editions/bhopal/34259-bihar-deputy-cm-praises-mps-public-service-act.html

http://indiatoday.intoday.in/story/several-states-implement-anna-hazare-citizen-charter/1/153227.html

http://news.in.msn.com/national/article.aspx?cp-documentid=5351374

http://governancenow.com/gov-next/egov/madhya-pradesh-observe-sept-25-lok-seva-guarantee-day

http://www.thesundayindian.com/en/story/mp-cm-promises-action-against-corruption/54/20177/

http://www.indianexpress.com/news/bihar-drafts-deadlines-for-govt-services-outmatches-mp-with-penalty-for-delay/735904/0

http://www.outlookindia.com/printarticle.aspx?279285

http://www.accountabilityindia.in/accountabilityblog/1338-mp-public-services-guarantee-bill-%E2%80%93-path-breaking-law

http://articles.timesofindia.indiatimes.com/2010-07-31/india/28315790_1_officers-time-limit-public-services

http://www.thinkindia.net.in/2011/09/public-service-guarantee-act-helps-tighten-admin.html

A few Weblinks talking of the initiative

Page 4: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

http://www.orissabarta.com/index.php?option=com_content&view=article&id=8603:right-to-public-services-bill-states-to-act-tandem-with-jan-lokpal-bill&catid=41:articles&Itemid=27

http://www.centralchronicle.com/implementation-of-public-service-guarantee-act.html

http://www.pakistanchristianpost.com/viewarticles.php?editorialid=1371

http://www.bharateseva.com/bharat/l_news_detail.asp?id=4547

http://www.toi.v7online.co.in/2010/10/public-service-guarantee-act-to-benefit.html

http://www.indianexpress.com/news/up-may-get-public-service-ordinance-today/737625/

http://www.alertnews.info/test/drupal/?q=node/734

http://articles.timesofindia.indiatimes.com/2011-09-17/indore/30168534_1_domicile-caste-certificate-application

http://indiagovernance.gov.in/blog/?blog=31

http://www.newkerala.com/news/world/fullnews-210146.html

http://www.freepressjournal.in/news/42223-student-services-to-come-under-public-service-guarantee-act.html

http://www.samacharwire.com/public-service-%E2%80%98guaranteed%E2%80%99-in-mp-from-today/1800

http://news.webindia123.com/news/articles/India/20101010/1605934.html

http://www.publications.parliament.uk/pa/cm200708/cmselect/cmpubadm/411/411.pdf

http://www.khaskhabar.com/hindi-news/National-public-service-guarantee-will-establish-100-centers-in-mp-22520882.html

http://igovernment.in/site/mp-makes-law-guarantee-public-services-38129

http://consumerrtiindia.com/word/?p=231

Page 5: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

http://infochangeindia.org/governance/analysis/citizen-s-charters-putting-people-first.html

http://punjabnewsline.com/~punjabne/content/public-service-guarantee-act-2010-historic-step-clean-governance/22871

http://www.freepressjournal.in/news/36471-mp-best-in-implementation.html

http://www.goblog4i.com/business-blogs/blog-2747/govt-to-raise-rs-25k-cr-from-3g-base-price-at-rs-3500-cr/post-331

http://www.mynews.in/News/M.P._Public_Services_Guarantee_Bill_%E2%80%93_A_Path-breaking_Law_N77691.html

http://www.prokerala.com/news/articles/a247754.html

Page 6: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Page 7: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Page 8: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Page 9: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

They have also found prominence in various News Papers and Magazines.

Page 10: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

The Hindustan Times10/10/2010

Page 11: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

The Indian Express20/04/2011

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Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

The Pioneer09/09/2011

“MP makes good of first-mover advantage”

Page 13: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Times of India18/09/2011

“Certificates in hours, thanks to new law”

Page 14: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Hitavada23/09/2011

“Public Services Guarantee Act”

Page 15: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

The Hindustan Times09/12/2011

Page 16: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Free Press23/09/2011

Page 17: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Hitavada09/12/2011

Page 18: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Free Press10/12/2011

Page 19: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

The Pioneer20/12/2011

Page 20: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Free Press05/09/2011

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Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Swadesh25/09/2011

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Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Navdunia10/12/2011

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Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Punjab Kesari19/09/2011

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Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

What reputed institutions say

Page 25: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Page 26: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

Page 27: Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited

Copyright Dept. of Public Service Management © 2012. Copying of any content or part thereof is strictly prohibited.

THANKS