copyright © 2013 century 21 real estate llc. all rights reserved. welcome to relocation strategic...

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Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you have successfully logged on to WebEx. Audio is available by dialing 574.948.2560 or 866.839.4998 and enter the conference code 5866745716. Please keep your phones on mute. At any time, you may ask questions to the presenters by using the WebEx tools in the docked menu bar at the top of your screen. If you are experiencing technical difficulties, please call 800.374.2441 or 706.645.8600. Thank you for your patience, we will begin promptly at 2:00 p.m. ET.

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Page 1: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

Welcome to Relocation Strategic Alliance eLearning Session

• If you are viewing this you have successfully logged on to WebEx.

• Audio is available by dialing 574.948.2560 or 866.839.4998 and enter the conference code 5866745716. Please keep your phones on mute.

• At any time, you may ask questions to the presenters by using the WebEx tools in the docked menu bar at the top of your screen.

• If you are experiencing technical difficulties, please call 800.374.2441 or 706.645.8600.

• Thank you for your patience, we will begin promptly at 2:00 p.m. ET.

Page 2: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

Relocation Strategic Alliance

CENTURY 21 Global Connector

Presented by

Giorgio BentrovatoDirector, International Service & Operations

CENTURY 21

Page 3: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

The purpose of this session is to:

• Train your Relocation Team on the CENTURY 21® Global Connector Referral System

• List Certification Requirements• Conduct a live demo for sending and receiving Referrals• Allow for questions and answers

Course Objective

Page 4: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

2014 NAR International Home Buyer Profile Fast Stats

$92.2 Billion Sales Volume up 35% YOY

Mean Purchase Price $396K vs domestic mean $247K

55% purchase in FL, CA, AZ, TX

Purchases from Canada, China, Mexico, India and UK- China fastest Growing

China highest purchase volume at 22 Billion spending on average $590,826

60% All Cash vs 1/3 US

Page 5: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

www.century21global.com

Page 6: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

04

Why Join the Global Connector Network?

• Residential

• Leasing/Rentals

• Commercial

Page 7: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

05

Opportunities with more than 7,100 Offices in 77 Countries and Territories

AlbaniaAngolaArubaAustraliaBahrainBelgiumBelizeBermudaBrazilCanadaCape VerdeCayman IslandsChina ColombiaCosta RicaCuracaoCzech RepublicDominicaDominican Republic Egypt

EnglandFranceGermanyGibraltarGrenadaGuadeloupeGuatemalaHondurasHong Kong IndonesiaIsraelJamaicaJapanJordanKoreaKuwait LebanonLuxembourgMacau

MadagascarMaltaMartiniqueMexicoMongoliaMontenegroMoroccoNew ZealandNetherlands-(St. Eustatius)NicaraguaNigeriaNorthern IrelandPapua New GuineaPhilippinesPortugalPuerto RicoQatarRussia

SabaSt. Martin/St. MaartenSaudi ArabiaScotlandSerbiaSingaporeSlovakiaSpainSouth AfricaTaiwanThailandTrinidad and TobagoTurkeyTurks & Caicos United StatesUruguayVenezuelaWales

Page 8: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

• The online platform that will be used for sending,

receiving, and negotiating international referrals

• Track existing referrals with diary capabilities

• In-depth referral reporting

• Ability to view participating regions

• Centralized “White Glove” servicing of referrals

01

What is the CENTURY 21Global Connector?

Page 9: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

03

Designation Requirements

• Participation is voluntary

• Must Be in “good standing” with Century 21 Real Estate LLC

• Complete the required training and certification

• Adhere to the policy and procedure manual

• Referral fee will be paid (Only) on closed side of business

F.Y.I - International Master regions are required to:

Designate a responsible person or team

Translate the training into their language

Administer the training and certify their offices

Report back locations and number of offices certified

Page 10: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

11

Application Commitment to Standards

Lets Take a More In-depth Look

Page 11: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

07

Buyer Side Seller Side

Sales Price $200,000 $200,000

Commission % 3% 3%

Total Commission $6,000 $6,000

Commission Retained by Receiving Company (75%)*

$4,500 $4,500

Referral fee to Referring Company (Example25%)*

$1,500 $1,500

*Participants must pay any royalty fees to their CENTURY 21 International Region independent of their payments to the sending and receiving Agents. ** Franchisees are responsible for all tax withholdings

An Opportunity to Negotiate on Every Referral

Page 12: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

12

Once the online training and certification process is complete, the Relocation contact will login to a dedicated website:

www.century21globalconnector.com

Lets Look at How it Works – and Go Live…

Page 13: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

• You will receive the “Application and Commitment to Standards Form” via E-mail

• Within 72 hours of returning forms, you will receive your system username and password

• Site address is C21globalconnector.com• You will be able to send referrals to certified regions• Contact [email protected] with

any questions

Getting Started

Page 14: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

www.cartusnetworks.com

Page 15: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

You must add your outgoing international referral to Broker Center to receive Cartus

credit

And Remember….

Page 16: Copyright © 2013 Century 21 Real Estate LLC. All rights reserved. Welcome to Relocation Strategic Alliance eLearning Session If you are viewing this you

Copyright © 2013 Century 21 Real Estate LLC. All rights reserved.

The CENTURY 21 Global Connector

• Q&A– To ask a question please use the WebEx tools in the

docked menu bar at the top of your screen.

[email protected]– If you have any questions or comments on today’s

program, or programs that you’d like to see offered in the future.