copy of wqwqqkey performance indicator

8/18/2019 Copy of wqwqqKey Performance Indicator

1/81

BALANCED SCORE CARD 2016PT. BUKAKA TEKNIK UTAMA - BALIKPAPAN

PERSPECTIVE STRATEGIC GOALS KEY PERFORMANCE INDICATOR

Financia Achieve Maximum Sales & Profit

Sales

Profit

Managing ost !ficienc" #ixe$ Person ontriution

C!"#$%&'(Ci&n#

'urture ustomer Satisfaction ustomer Satisfaction (n$ex

ontract Sustainailit"

'e* ontract +alue

!nhancing 'e* ustmer

B!"in&"" P'$c&""

Achieve -perational !xcellence

/ ose /or ases

4!SM Score

3ero 6ela" of 7o !ffect to Penalt"

!nsure Service PerformanceManagement Site +isit

Managing 9ro*th " (nnovation 'umer of (nnovation:improvement

L&a'nin) * G'$+#,

6eveloping !mplo"ee ompetenc"Percentage of ;raining Realip 6ate$ M>


2/81


Na%a ana D!,a'an

/aa#an &a $ RD

D&3a'#&%&n RD

PERSPECTIVE STRATEGIC GOALS KEY PERFORMANCE INDICATOR

FINANCIAL

!fisiensi 5ia"a Mengen$alian 5ia"a ;raining per Mo$ule

CUSTOMER

Pemenuhan ompetensi $an sertifasi ar"a*an

Pemenuhan program M>

INTERNAL PROCESSProgramming 4R Apliasi sistem finger print

Apliasi sistem e?appraisal ar"a*an

LEARNING * GRO4T

Safet" ommitment @eha$iran $alam safet" tal

Pengisian 55S

4R aour ompetenc" >pgra$ing ;raining program 4R6

Prepared by: Appro

Pemenuhan Pers"aratan @ar"a*an sesuaiPers"aratan Pelanggan


3/81


'ama Agus Supriono

7aatan ProBect Manager

6epartemen ProBect

PERSPECTIVE STRATEGIC GOALS KEY PERFORMANCE INDICATOR TA

FINANCIALMemasimalan Pen"erapan @ontra Pen"elesaian /-:PeerBaan R

!fisiensi 5ia"a

CUSTOMERMeningatan @epuasan Pelanggan @eluhan Pelanggan "ang mengaiatan penalt" atau pematalan /-

INTERNAL PROCESS @eunggulan -perasional

3ero Acci$ent

@etepatan Pen"elesaian PeerBaan

Management Site +isit

Safet" ommitment @eha$iran $alam safet" tal

Pengisian 55S

LEARNING * GRO4T Pemer$a"aan P!M-/ Pelasanaan Rapart @oor$inasi $i apangan oleh para P!M-/

Prepared by: Approved by:


4/81

'ama Ahma$ 'ur$in

7aatan @epala 5usiness 6ev

6epartemen 5usiness 6evelopme

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


5/81

BALANCED SPT. BUKAKA TEKN

elopment

t

STRATEGIC GOALS

Achieve Maximum ontract & Profit

Memeliharan ustomer $an Pengemangan

@epuasan Pelanggan

@eunggulan -perasional

Safet" ommitment

Maintain @ar"a*an

Meningatan @ompetensi personel mareting &commercial


6/81

ORE CARD 2016IK UTAMA - BALIKPAPAN

KEY PERFORMANCE INDICATOR

Pencapaian @ontra 5aru

Realisasi 5u$get Pemelian Material

Mempertahanan ustomer ama

Men$apatan ustomer 5aru

Men$apatan Ammen$ @ontra "ang 5erBalan

@etepatan Pen"usunan 6oumen ;en$er

@ecepatan $an @etepatan Pen"erahan ;R

@eha$iran $alam safet" tal

Pengisian 55S

;raining pro$uct no*le$ge ut 6epartemen Mareting $an ommercial

;urn -ver Rate

Prepared by:


7/81

TARGET

Rp. 2), M

80% 7,800,000

2 Perusahaan 780,000

1 Perusahaan10,140,000,000

Rp.10 M

100%

=0%

1 Mo$ule

0

Approved by:


8/81

BALANCPT. BUKAK

'ama 6e$e 7uan$i

7aatan @epala /orshop6epartemen /orshop

PERSPECTIVE STRATEGIC GOALS

K&!an)an-ver ;ime ontrol

Pro$uction ost ontrol

P&an))an

Meningatan @epuasan Pelanggan

P'$"&" In#&'na

Pro$utivitas

LEARNING * GRO4T

Safet" omitment

@ompetensi @ar"a*an /orshop


9/81

ED SCORE CARD 2016A TEKNIK UTAMA - BALIKPAPAN


Menghasilan -uput Pro$usi

Menean re*or

@eluhan pelanggan arena eterlamatan $an ualitas peerBaan

3ero Acci$ent

3ero 6efect !xternal #ailure

(mprovement


Pengisian 55S

Meningatan $an memelihara @ompetensi ar"a*an melalui training

Prepared by:


10/81

TARGET

Rp.20M

1.00

0%

0

0

2 asus

C%

Approved by:


11/81

BALANPT. BUKA

'ama ;riono

7aatan @epala Maintenance

6epartemen Maintenance


FINANCIAL !fisiensi 5ia"a

CUSTOMER @epuasan Pelanggan

INTERNAL PROCESS

Pro$utifitas @erBa

@ehan$alan Peralatan

(mprovement

LEARNING * GRO4T

Safet" omitment

Pengemangan @ompetensi @ar"a*an


12/81

ED SCORE CARD 2016KA TEKNIK UTAMA - BALIKPAPAN


@erugian #ariasi atau site construction aiat alat ti$a han$al

@eluhan Pelanggan (nternal:external

3ero Acci$ent

Realisasi sche$ule Maintenance

Realisasi Program Peraian Peralatan

Apliasi Pneumatic /rench


Pengisian 55S

;raining & *orshop Penggunaan Pneumatic /rench

Prepared by:


13/81

TARGET

0

@asus

0

100%

=0%

@ar"a*an

Approved by:


14/81

'ama 'aBi Dah"a

7aatan ProBect oor$

6epartemen ProBect

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


15/81

BALANCED SPT. BUKAKA TEK

inator

STRATEGIC GOALS

Memasimalan Pen"erapan @ontra

!fisiensi 5ia"a



Safet" ommitment

Pemer$a"aan P!M-/


16/81

CORE CARD 2016IK UTAMA - BALIKPAPAN


Pen"elesaian /-:PeerBaan

3ero Acci$ent




Pengisian 55S

Pelasanaan Rapart @oor$inasi $i apangan oleh para P!M-/

Prepared by:

@eluhan Pelanggan "ang mengaiatan penalt" atau pematalan/-


17/81

TARGET

Rp. =C M

0

0

80%

100%

Approved by:


18/81

'ama Ri$*an Ras"i$

7aatan ProBect oor$inat

6epartemen ProBect

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


19/81

BALANCED SCOPT. BUKAKA TEKNIK UT

r

STRATEGIC GOALS


!fisiensi 5ia"a



Safet" ommitment

Pemer$a"aan P!M-/


20/81

E CARD 2016 MA - BALIKPAPAN



3ero Acci$ent




Pengisian 55S

Pelasanaan Rapart @oor$inasi $i apangan oleh para P!M

Prepared by:

@eluhan Pelanggan "ang mengaiatan penalt" ataupematalan /-


21/81

TARGET

0

0

80%

100%

Approved by:


22/81

'ama 5amang Aira*a

7aatan Mareting

6epartemen 5usiness 6evelopm

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


23/81

BALANCED SPT. BUKAKA TEKNI

ent

STRATEGIC GOALS

Achieve Maximum ontract

Memeliharan ustomer $an Pengemangan

@epuasan Pelanggan


Safet" ommitment

Maintain @ar"a*an

Meningatan @ompetensi personel mareting &commercial


24/81

ORE CARD 2016 UTAMA - BALIKPAPAN


Pencapaian @ontra 5aru

Mempertahanan ustomer ama

Men$apatan ustomer 5aru

Men$apatan Ammen$ @ontra "ang 5erBalan

@etepatan Pen"usunan 6oumen ;en$er

@esalahan pen"usuna $oumen ten$er


Pengisian 55S

;urn -ver Rate

Prepared by:

;raining pro$uct no*le$ge ut 6epartemen Mareting $anommercial


25/81

TARGET

Rp. 2), M

2 Perusahaan

1 Perusahaan

Rp.10 M

100%

=0%

1 Mo$ule

0

Approved by:


26/81

'ama !n$ah Mumpu

7aatan @oor$inator @e

6epartemen @euangan

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


27/81


28/81

MANCE INDICATORCED SCORE CARD

KNIK UTAMA - BALIKPAPAN


@ecepatan pengriman tagihan

Rasio eterse$iaan $ana

@etepatan realisasi pema"aran p$ supplier sesuai rencana

@etepatan pen"aBian laporan euangan e pusat

Apliasi program P5 lin e Program u$geting

>p gra$e apasitas omputer


Pengisian 55S

;raining & *orshop euanganEEEE

Prepared by:


29/81

TARGET

80%

2%

100%

0%

1 ases

80%

2 @asus

100%

Approved by:


30/81

'ama Mirna*ati

7aatan #in. & Acc. Staff

6epartemen @euangan

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


31/81

KEY PERFORMA5BALANCED S

PT. BUKAKA TEKNIK

STRATEGIC GOALS

Pengen$alian ash #lo*

a"anan Pelanggan

Safet" omitment



32/81

NCE INDICATOR CORE CARD

TAMA - BALIKPAPAN


@ecepatan pengiriman tagihan

@etepatan pen"aBian laporan realisasi R@AP

@etepatan pen"aBian $ata euangan ut epelruan ten$er

>p $ating $ata laporan euangan $ata $ata perpaBaan


Pengisian 55S


Prepared by:


33/81

TARGET

80%

2 @asus

Approved by:


34/81

'ama Duliana

7aatan #in. & Acc. St

6epartemen @euangan

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


35/81


36/81

NCE INDICATOR CORE CARD

TAMA - BALIKPAPAN


@ecepatan pengiriman tagihan

@etepatan pen"aBian laporan realisasi R@AP

@etepatan pen"aBian $ata euangan ut epelruan ten$er

>p $ating $ata laporan euangan $ata $ata perpaBaan


Pengisian 55S


Prepared by:


37/81

TARGET

80%

2 @asus

Approved by:


38/81

'ama M. Rahmat

7aatan @oor$inator omm

6epartemen ommercial

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


39/81

KEY PERFOBALAN

PT. BUKAKA TE

ercial

STRATEGIC GOALS

MenBaga Profit

a"anan Pelanggan

Pemanfaatan program (;

Safet" omitment



40/81

MANCE INDICATORCED SCORE CARD

NIK UTAMA - BALIKPAPAN


@esalahan !stimasi "ang mengaiatan profit erurang

@ecepatan pen"elesaian ;R:estimasi ia"a

@etepatan pen"aBian laporan monitoring sales


Pengisian 55S

;raining

Prepared by:


41/81

TARGET

Approved by:


42/81


43/81

RMANCE INDICATORNCED SCORE CARD

EKNIK UTAMA - BALIKPAPAN


@esalahan !stimasi "ang mengaiatan profit erurang

@ecepatan pen"elesaian ;R:estimasi ia"a

@etepatan pen"aBian laporan monitoring sales


Pengisian 55S

;raining

Prepared by:


44/81

TARGET

Approved by:


45/81

BALAPT. BU

'ama Rus*an ;anor

7aatan ProBect Manager 6epartemen ProBect


FINANCIAL


!fisiensi 5ia"a

CUSTOMERMeningatan @epuasan Pelanggan


Safet" ommitment

LEARNING * GRO4T Pemer$a"aan P!M-/


46/81

CED SCORE CARD 2016AKA TEKNIK UTAMA - BALIKPAPAN



@eluhan Pelanggan "ang mengaiatan penalt" atau pematalan /-

3ero Acci$ent




Pengisian 55S

Pelasanaan Rapart @oor$inasi $i apangan oleh para P!M-/

Prepared by:


47/81

TARGET

Rp. =C M

0

0

80%

100%

Approved by:


48/81

BALANCEPT. BUKAKA

'ama M. 3aini

7aatan PM oor$inator 6epartemen PM


FINANCIAL


CUSTOMERMeningatan @epuasan Pelanggan


LEARNING * GRO4T

Safet" ommitment

;raining


49/81

D SCORE CARD 2016 TEKNIK UTAMA - BALIKPAPAN



Menean esalahan perencanaan pro"e "ang mengaiatan erugian

@etepatan realisasi peerBaan terha$ap rencana

@etepatan pengiriman laporan pro"e


Pengisian 55S

Prepared by:

Menean complain $ari pelanggan atas pen"aBian laporan progresspeerBaan


50/81

TARGET

100%

Approved by:


51/81

BALANCED SPT. BUKAKA TEKN

'ama 'orman7aatan PP( oor$inator

6epartemen /orshop


K&!an)an

Pro$uction ost ontrol

P&an))an

ustomer Satisfaction

P'$"&" In#&'na

Pro$uctivit"

LEARNING * GRO4T

Safet" omitment

ompetenc" >p 9ra$e


52/81

ORE CARD 2016K UTAMA - BALIKPAPAN


3ero Acci$ent


(mprovement


Pengisian 55S

Meningatan $an memelihara @ompetensi ar"a*an melalui tra

Prepared by:

Menean erugian arena esalahan pemeliaan $an $istriusimaterial

Menean esalahan fariasi arena esalahan penurunan (@

$an gamar

@eluhan pelanggan arena eterlamatan $an ualitaspeerBaan


53/81

TARGET

0

0

2 asus

C%

ining

Approved by:


54/81

'ama Duslia$i

7aatan /erehouse ea$er

6epartemen /orshop

PERSPECTIVE

K&!an)an

P&an))an

P'$"&" In#&'na

LEARNING * GRO4T


55/81


STRATEGIC GOALS

(nventor" an$ Asset ontrol

ustomer Satisfaction

Pro$uctivit"

Safet" omitment

ompetenc" >p 9ra$e


56/81



Menean esalahan pencatatan asset

Meningatan pela"anan p$ fiha fariasi

3ero Acci$ent

(mprovement


Pengisian 55S

Prepared by:

Menean esalahan pengen$alian asset "ang eraiatehilangan asset

@etapatan pencatatan inventor" $an asset "ang $iminta agianeuangan

Meningatan $an memelihara @ompetensi ar"a*an melaluitraining


57/81

TARGET

0

0

2 asus

C%

Approved by:


58/81


'ama (rams"ah

7aatan Site:#arication Supervisor

6epartemen /orshop


K&!an)anost ontrol

P&an))anMeningatan @epuasan Pelanggan

P'$"&" In#&'na

Pro$utivitas

LEARNING * GRO4T

Safet" omitment



59/81

ORE CARD 2016K UTAMA - BALIKPAPAN


3ero Acci$ent



Pengisian 55S

Prepared by:

Menean esalahan fariasi atau site construction "angeraiat erugian euangan

@eluhan pelanggan arena eterlamatanF ualitaspeerBaan:pela"anan $an pelanggaran



60/81

TARGET

0%

1.00

0%

0

0

C%

Approved by:


61/81

BALANCEDPT. BUKAKA TE

'ama Dohanes


6epartemen /orshop


K&!an)anost ontrol


P'$"&" In#&'na

Pro$utivitas

LEARNING * GRO4T

Safet" omitment



62/81

SCORE CARD 2016 NIK UTAMA - BALIKPAPAN


3ero Acci$ent



Pengisian 55S

Prepared by:


@eluhan pelanggan arena eterlamatanF ualitas

peerBaan:pela"anan $an pelanggaran



63/81

TARGET

0%

1.00

0%

0

0

C%

Approved by:


64/81

BALANCEPT. BUKAKA

'ama 3aenul


6epartemen /orshop


K&!an)an

ost ontrol


P'$"&" In#&'na

Pro$utivitas

LEARNING * GRO4T

Safet" omitment



65/81

SCORE CARD 2016 EKNIK UTAMA - BALIKPAPAN


3ero Acci$ent



Pengisian 55S

Meningatan $an memelihara @ompetensi ar"a*an melalui training

Prepared by:

Menean esalahan fariasi atau site construction "ang eraiat erugianeuangan

@eluhan pelanggan arena eterlamatanF ualitas peerBaan:pela"anan $anpelanggaran


66/81

TARGET

0%

1.00

0%

0

0

C%

Approved by:


67/81


68/81



3ero Acci$ent



Pengisian 55S

Prepared by:


@eluhan pelanggan arena eterlamatanF ualitaspeerBaan:pela"anan $an pelanggaran

Memerian pengarahan epa$a ru seelum erangat esite


69/81

TARGET

0%

1.00

0%

0

0

C%

Approved by:


70/81

Na%a /a"%ia,

/aa#an

D&3a'#&%&n RD

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


71/81

KEY PERFOBALAN

PT. BUKAKA TE

STRATEGIC GOALS

!fisiensi 5ia"a

a"anan Pelanggan

Sistem -perasional Pela"anan M> $an 5P7S

(mprovement

Safet" omitment



72/81

MANCE INDICATORED SCORE CARD



Mengoptimalan u$get M>

Mela"ani proses M> ar"a*an

Memuat laporan monitoring tiap ulan ttg proses M> $an 5P7S

Prepared by:


73/81

TARGET

100%

Approved by:


74/81

Na%a L!7%an

/aa#an

D&3a'#&%&n RD

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


75/81

KEY PERFOBALAN

PT. BUKAKA TE

STRATEGIC GOALS

!fisiensi 5ia"a

a"anan Pelanggan

-perasional

Safet" omitment



76/81




Menean erugian aset perusahaan

;i$a a$a eluhan $ari manaBemen

Melauan rapat oor$inasi $engan anggota seminggu seali

@eha$iran Safet" ;al

;raining tentang eamanan $an etertian anggota securit"

Prepared by:

Memastian penga*asan lalu lintas etia Bam masu $an Bam pulangar"a*an


77/81

TARGET

Approved by:


78/81

Na%a Y!,i Ma!

/aa#an

D&3a'#&%&n PMC

PERSPECTIVE

FINANCIAL

CUSTOMER

INTERNAL PROCESS

LEARNING * GRO4T


79/81

KEY PERFOBALAN

PT. BUKAKA TE

STRATEGIC GOALS

!fisiensi Penga$aan 5arang

a"anan Pelanggan

Pro$utifitas

Safet" omitment



80/81




Monitoring $ata eutuhan material proBect

Meningatan pela"anan terha$ap permintaan customer

Melauan oor$inasi terait rencana : realisasi peerBaan

@omuniasi $engan piha terait proses cre* a$ministration

Menerapan @eselamatan @esehatan @erBa @) $alam setiap proses erBa

Mengiuti pelasanaan Safet" ;al

Prepared by:

Men"esuaian penga$aan material suatu peerBaan $engan "angtertera $i /- : !

Menean esalahan permintaan material "ang ti$a sesuai spesifiasi :tenis


81/81

TARGET

copy of wqwqqkey performance indicator

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