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Management

In the name of ALLAH who is more Beneficial and Merciful.


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Management

Submitted to: Prof. Raza-ul-Haque

Subject: Management

Semester: L1S10MBAM

Submitted by:

y Hafiz M. Azam 2034

y Furqan Javaid 0032

y Waleed Shahzad Chawla 2001

y Hafiz Saqib Munawar 0002

y Syed Zain Ali 0021y Syed Hassan Jawad 2035

Dated: 29/03/2010


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Management

CONTENTS

Introduction

Visiting Cards

Vision

Mission Statement

Hierarchy

Objectives

Product & ServicesGlobal & local challenges

Global & Local partners

Corporate Culture


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Management


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Management

Packages Limited

Introduction:

Packages Limited was established in 1957 as a joint venture between the Ali Group ofPakistan

and Akerlund & Rausing of Sweden, to convert paper and paperboard into packaging forconsumer industry.

Over the years, the Company continued to enhance its facilities to meet the growing demand of

packaging products. Packages commissioned its own paper mill in 1968 having productioncapacity of 24,000 tonnes of paper and paperboard. With growing demand the capacity was

increased periodically and in January 2003 was nearly 100,000 tonnes per year.

Since 1982, Packages Limited has a joint venture with Tetra Pak International in Tetra Pak

Pakistan limited to manufacture paperboard for liquid food packaging and to market Tetra Pak packaging equipment. In 1993, a joint venture agreement was signed with Mitsubishi

Corporation of Japan for the manufacture of Polypropylene films at the Industrial Estate in

Hattar, NWFP. This project, Tri-Pack Films Limited, commenced production in June, 1995.

In July, 1994, Coates Lorilleux Pakistan Limited, in which Packages limited has 55% ownership,

commenced production and sale of printing inks. In 1996, a joint venture agreement was signedwith Printcare (Ceylon) Limited for the production of flexible packaging materials in Sri Lanka.

This project Packages Lanka Pvt. Ltd. commenced production in 1998.

In 1999-2000 Packages Limited has successfully completed the expansion of the flexible

packaging line by installation of new rotogravure printing machine and the expansion of thecarton line. In addition a new flexo graphic printing machine was also installed in flexible

packaging line in 2001.


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Management

Vision

Vision ofPackages Ltd. is as follows:

Its vision is to provide best quality products to their customers at competitive prices through acustomer-driven and service-oriented, dynamic management team, and to meet this obligation,

the company will continue updating skills of its employees by training, acquisition of newtechnology, and regular re-evaluation of its quality control and assurance systems. Appropriate

resources of the company will be directed towards achieving the quality goals throughemployee's participation. To sustain continuous and consistent progress in quality packaging, it

continues to explore and develop usage of new fibers, films, chemicals, adhesives, coatings andresins. With well-equipped laboratories and research resources at its disposal, Packages is a

happening place in the area of research.

Mission Statement

The mission statement ofPackages Ltd. is as follows:

To be a leader in the markets we serve by providing quality products and superior service to ourcustomers, while learning from their feed back to set even higher standards for our product.

To be a company that continuously enhances its superior technological competence to provide

innovative solutions to customer needs.

To be a company that attracts and retains outstanding people by creating a culture that fostersopenness and innovation, promotes individual growth, and rewards initiative and performance.

To be a company which combines its people, technology, management systems, and marketopportunities to achieve profitable growth while providing fair returns to its investors.

To be a company that endeavours to set the highest standards in corporate ethics is serving the

society.


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Management

Hierarchy

Chairman

ManagingDirector

General

Manager

Business

Unit Heads

DepartmentManagers

AssistantManagers

JuniorManagers

Workers &Clerical Staff

Hierarchy


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Management

Companys objectives

1. QualityPackages Limited are committed to producing quality products which conform to their customer's

requirements and strengthen their position as a quality managed company. Their pledge is to providethe market with the best quality products at competitive prices through a customer-driven and service-

oriented, dynamic management team. To meet this obligation, the company will continue updating skills

of its employees by training, acquisition of new technology, and regular re-evaluation of its quality

control and assurance systems. Appropriate resources of the company will be directed towards

achieving the quality goals through employee's participation.

2. Environment Health and SafetyThe Management ofPackages Limited realizes that they live in a world whereresources are finite and

the eco-system has a limited capacity to absorb the load mankind is placing on it. That is why it

is theirbelief that they must do everything practically possible to lessen the load they place onthe environment and make every effort so that sustainable development becomes a reality.

Packages Limited has formulated its environment, health and safety (EH&S) objectives to

address theseissues in a more effective way. It is very clear to them that these objectives cannot

be realized by the efforts of the Management alone. While the general directions are to be

provided by the Management, the help of all the employees willbe required to transform these

ambitions into reality. It is expected that all the employees willdo theirbest to implement the

object in its true spirit.

Packages Limited shall:

Minimize its environmental impact, as is economically and practically possible

Save raw materials including energy and water, avoid waste

Ensure that all its present and future activities are conducted safely, without endangering

the health of its employees, its customers and the public

Develop plans and procedures and provide resources too successfully implement this

policy and for dealing effectively with any emergency

Provide environmental, health and safety training to all employees and other relevant

persons to enable them to carry out their duties safely without causing harm to

themselves, to other individuals and to environment

Ensure that all its activities comply with national environmental, health and safetyregulations


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Management

Products and Services:

Packages have been producing high quality paper and board since 1965, using environment

friendly manufacturing processes. They specialize in making a variety of duplex boards and

paper. Their products are tested for high performance in terms of strength, stiffness and gloss.

From coffee cups to the books we read, from Tetra Pakjuice containers to huge shipping

containers, paper and board products touch ourlives in a thousand ways every day.

Paper:

Packages produce:

y high gloss writing paper

y machine glazed / special poster paper

y fluting paper

y liner for shipping cartons

y corrugating medium paper

y wood-free writing/printing paper

Paper quality and weight is determined by the client's specific requirements and Packages ensures

this is carried out to the exact specifications provided.

BOARD

Packages manufactures several types ofboard. Food Board, a basic raw material in liquid food

packaging, is being manufactured since 1979 for Tetra PakPakistan Limited. This material is

used in making aseptic packaging for milk, cream, oil, fruit juices and other perishable food

items.

Some of ourboard products are:

y liquid packaging board

y food grade board

y duplex board / chipboard

y bleached board

y tobacco board and cardboard

y linerboard


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Management

CARTON BUSINESS UNIT

The carton business unit is an integral part of the manufacturing facilities at Packages. Constant

improvements in technology hel p customers to exact control over each stage of the

manufacturing. The strong backward integration within the Packages value chain has given thecarton line a competitive edge in terms of backend material availability. Prompt material

availability reduces turn around time and ensures timely delivery

Industry:

y Food and Beverages

y Soap / Detergent

y Pharmaceuticals

y Matchy Electronics

y Shoe

y Tobaccoy Paper Cup

CORRUWAL BUSINESS UNITPackages have been manufacturing corrugated cartons since 1974.Produced in a variety of sizes,

these cartons are of great value for in-country goods distribution and export.

Corrugated cartons are of great value to a diverse portfolio of customers for secure transportation

of their products to local and international markets. With the commissioning of its corrugated

plant in Karachi, packages now has the capability of producing seven million corrugated cartons

to cater to the ever-increasing demand of high quality shipping cartons.


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Management

INDUSTRIES

y Food and Beverages

y Soap / Detergent

y Pharmaceuticals

y Matchy Electronics

y Shoe

y Tobaccoy Paper Cup

FLEXIBLE BUSINESS UNIT

With lower cost compared to rigid packaging, flexible packaging is steadily gaining importance

in the packaging industry. Their flexible line makes high quality packaging films and laminates.

Flexible packaging combines different plastic films, aluminium foil and paper to produce

laminates of two or more layers for providing layered protection against moisture, gases and

odours. Used where colourful package design and preserving product quality are important, such

as in the food and pharmaceutical industries, flexographic printing offers economy with quality.

INDUSTRIES

y Soapy Tobacco

y Tea

y Food

y Dairy Ice-Cream

y Milkpowder

y Confectionery

y Shampoo

y Pesticidey Pharmaceutical


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Management

CONSUMERPRODUCTS

Packages offer a range of products for those everyday problems in life. Their consumer products

feature great ideas for making everyday living easier and more comfortable, both indoors and

out.

y Tissue Products

y PersonalHygiene

y PaperProducts

The Rose Petal and Tulip brands continue to hold over 80% of the domestic market share of the

tissue paper market in Pakistan. They also have a leading market share in the away-from-home

business: they supply custom-printed boxes, table napkins, coasters and paper cups to institutions

such as hotels, fast food chains, restaurants, businesses and the airline industry.


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Management

SERVICE

Packages as an old and established market leader, understands the importance of the taking

responsibility of the quality of their products.

According to Packages:

Its service does not end once the contract has been signed: their Customer Services Department

(CSD) follows new orders from pre-press up to final delivery to make sure their product exceeds

your expectations. CSD arranges development activities and provide comprehensive technical

and support to customers. Customer complaints are followed by proper feedback and

management reporting. With these activities, its customers are given due attention and the

essential quick response all the time.

To strengthen their supply chain, they provide VMI (VendorManaged Inventory) facility to their

key customers. They maintain stocks ourselves and deliver on short notice according to customer

requirements.

GLOBAL &LOCAL CHALLENGES

Packages are committed to running ourbusiness successfully and efficiently, providing longterm benefits to their employees and shareholders, and enriching the lives of those whom they

serve by fulfilling their corporate responsibility to the best of their ability. They expect

excellence from all processes, whether they relate to policy formation and accounting proceduresor product Development and customer service.

Their policies and core values are aimed towards creating an informal yet stimulating teamoriented work environment with a culture of sharing and open communication. They cherish the

diversity of viewpoint of every individual; they realize this encourages innovation and developscharacter.

They expect and encourage their employees to actively participate in community service and totake care of the environment entrusted to their as citizens sharing the earth's resources.

They are customer-driven; they go the extra mile to make sure their clients' expectations are met

and exceeded on every issue. Their partners with leading companies to arm their selves with thelatest technology and provide customers with innovative solutions in the most cost-effective

manner available.

They make it clear that being a sincere, honest and decent human being takes precedenceeverything else. In the Packages family, there is an all-round respect for elders, tolerance for

equals and affection for youngsters. Managers are expected to lead from the front, train junior


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Management

colleagues through delegation, resolve conflicts speedily, be visible at all times and act as rolemodels for others.

They make sure that all our processes and methods conform to the highest ideals of professionalbehavior.

y Packages provide quality and innovative products and packages also fulfill the local aswell as global challenges very efficiently.

GLOBAL & LOCAL PARTNERS

Global Partners

Nestle Pakistan Ltd TetraPak Pakistan Ltd. Tri-pack Films Ltd.

DIC Pakistan Ltd.

Local partners

Packages Lanka Pvt. Ltd.

IGI Insurance Ltd. IGI Investment Bank Ltd.

Coca-Cola Beverages Pakistan Ltd.

CORPORATE CULTURE

Its management style can best be described as egalitarian, with everyone having an equal

opportunity for development and growth. People are recruited into the company based purely on

merit and with total disregard to considerations of gender, race, color or creed. Merit alone is thecriterion of all subsequent professional growth. Performance evaluations are conducted on the

basis of achievement of individual objectives that are in conformance with the departmental and

overall corporate objectives of the company. Promotions are similarly guided by merit and the

suitability of an employee to the position for which he or she is being considered.


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Management

Their working environment is so relaxed as to be almost casual; there is no bossing around or

subordination, no name tags on offices, and no appointments required for calling on seniors.

People are encouraged to communicate informally at alllevels and interpersonal relationships are

greatly valued. Written communication is simple and to the point, with even personal names

abbreviated to initials to save time.

Theirleadership follows the principle of 'management by walking around' where managers are

expected to make daily rounds of all areas of responsibility, and have first-hand information of

all significant happenings.

This informal style of management may seem arbitrary, but is serious without being intimidating

and has stood the company in good stead over the years. Today, its corporate culture is so

attractive that most people join it straight from an educational institute and leave only after

serving their full tenure.

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