coproduction northern ireland
TRANSCRIPT
Welcome to
Talking, Learning, Sharing
Time for Change?
Tweet: #makinglocalwork
Wendy Osborne OBE
CEO Volunteer Now
Dave Wall
Department for Social Development
Director of Policy and Communications
Co-production: what it
is and why it matters Lucie Stephens,
Head of Co-production
About NEF
• Independent ‘think and do’ tank
• Seeking sustainable social justice: the
three economies
• Work alongside practitioners to promote
innovative solutions
• Developed a range of practical tools and
publications including well-being, SROI
and timebanking
What is co-production?
Co-production is a relationship where
professionals and citizens share power to
plan and deliver support together,
recognising that both partners have vital
contributions to make in order to improve
quality of life for people and communities.
Co-production Critical Friends Group, 2012
What is co-production?
The ‘jargon buster’ version
When you as an individual are involved as
an equal partner is designing the support
and services you receive. Co-production
recognises that people who use social care
services (and their families) have knowledge
and experience that can be used to help make
services better, not only for themselves but for
other people who need social care.
Think Local Act Personal
Why co-production matters
The core economy =
countless under-valued and priceless human and social assets that make it possible for society to flourish.
Co-production enables public service agencies to value and grow the core economy.
Co-production in real life
• http://www.hcct.org.uk/
• http://www.camdenshares.org.uk/#
Recognising co-production
• Seeing people as assets: working with people’s expertise by experience
• Building on our capabilities: supporting people to put their skills to use
• Developing two way relationships: mutual responsibilities and expectations
• Growing peer support: supporting networks
• Blurring distinctions: reconfiguring how services are designed and delivered
• Facilitating not delivering: enabling people to achieve their own personal goals
How is it different?
Doing With: Outcomes cannot be done to or for people, they are achieved with people, through equal and reciprocal relationships. People’s voices are heard, valued, debated and then – most importantly – acted upon.
Doing For: Participation invites people to be heard but they are not given the power to make sure that their ideas or opinions shape decision making.
Doing To: People are expected to agree that the service will do them good and let it ‘happen to them’.
What is co-production?
Who designs?
Professionals
design services
People &
professionals
together
People design
services
Wh
o d
elivers
?
Professionals
deliver services
Traditional service
model
Co-designed
services
Professionals &
people together
Co-delivered
services
Co-produced
services
People deliver
services
People trained to
deliver services
Self-organised
community provision
Levels of co-production
• Basic: acknowledges people’s action is intrinsic to the outcome.
• Intermediate: recognises that people’s lived experience can improve services.
• Transformative: involves citizens in designing, commissioning and delivering services. Transforms power and control.
• Transformation scenario: Additive co-production where public sector resources are combined with individual and community resources.
• Cuts scenario: Substitutive co-production with public sector inputs replaced by citizens or communities.
What is well-being?
5 ways to well-being
• Connect: invest in relationships
• Be active: get out and about
• Take notice: be in the moment
• Keep learning: do new things
• Give: do things for others
Well-being and co-production
Competence
Autonomy
Relatedness
Recognising people as assets
Building on capabilities
Blurring distinctions
Facilitating not delivering
Mutuality and reciprocity
Peer support networks
Self-determination theory Key features of co-production
Why co-production matters
Focussing on co-production leads to
• Increased participation and engagement in
ways that are meaningful for citizens and
service users
• Genuine empowerment and ownership
• More relevant and effective services
• Improved wellbeing, greater solidarity
• Sustainability and value for money
Co-production, the ‘core economy’ and community planning: The Northern Ireland Context
Professor John Barry
Queens University Belfast
Basic co-ordinating institutions of human society
(Nation)-State – 300-400 years
Market – ‘truck and barter’ (c.12,000 years/settled agriculture), modern industrial/capitalist economy (c.250 years)
Community – since we evolved as a species of homo sapiens (c.50,000 years)
Co-production and the core economy
Distinguishing between ‘employment’ and work/labour – not all socially necessary labour is monetised i.e. is not formally paid employment (public or private);
The ‘hidden’ economy upon which the formal (public and private sector) economy is based;
Different terms – ‘core economy’, ‘convivial economy’ ‘informal economy’, ‘social economy’ – not all same but all gesture towards productive labour/activity that is beyond the public/state and private/market economy
The economy from a different perspective
Co-production: what is it?
“Co-production means delivering public services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours. Where activities are co-produced in this way, both services and neighbourhoods become far more effective agents of change.”
new economics foundation
“The involvement of citizens in the delivery of public services to achieve outcomes, which depend at least partly on their own behaviour and the assets and resources they bring” (Boviard, 2012)
Asset backed community development and empowerment
Every person and every community is of value and has something to contribute.
The task for statutory agencies is to work with people and communities to identify and build on the assets they have, helping them to set their goals and aspirations and assisting them to achieve them.
Genuine partnership working
Assets=Resources=Strengths
Financial – money, credit, savings;
Buildings – schools, church halls, roads;
Social – kith & kin, community, trust, networks of support;
Tools/equipment, books. IT, etc.
TIME!!
Personal – health & well being, education, experience, skills, motivation, self esteem;
Natural – environment, energy, natural resources, greenspaces;
Political – influence, power, active citizenship;
Access is not equal, there are barriers beyond individual control
Beyond orthodox economic thinking
Because GDP measures only monetary transactions related to the production of goods and services, it is based on an incomplete picture the human economy.
The human economy is a sub-system of larger social networks and ecosystem
A co-production perspective offer a more complete picture of how the human economic system fits within the social and environmental systems upon which it depends
By including the non-monetary social (and very often gendered) context of core economic activity
The ‘Core Economy’ and Quality of life
Beyond GDP and conventional economic measurements
Measuring what matters
GDP/economic growth does not distinguish between positive and negative economic activity (judged in terms of human well-being)
Core economy helps support relationships and social capital and in that process helps better public services
The Reform of Local Government (RPA) in Northern Ireland
The reform process as the refounding and not just the administrative reforming of local government in Northern Ireland
New contract /relationship between citizen and local government
“Without vision the people perish”
Key elements of that refounding-
General power of competence for local councils
Community planning
Community planning and the core economy
Community planning: Opportunity for ‘asset backed’ community development
Asset mapping – what are the capacities, skills, etc. of the community?
Co-production
‘Values the capacity, skills, knowledge connections and potential in a community… sees citizens and communities as co-producers of health and well being (and) instead of doing things for people shares power and helps a community to do things for itself’
(Improvement and Development Agency, 2010)
Building on people’s existing capabilities: altering the delivery model and mindset within public services from a ‘deficit’ approach to one that provides opportunities to develop people’s capabilities at an individual and community level;
People as ‘active citizens’: and neither passive consumers or rate/tax payers and also co-production and community planning as ways to repoliticise and democratise public services;
Valuing and promoting active citizenship (sometimes oppositional) as a form of ‘caring/care labour’ for democracy
Reciprocity, transparency and mutuality: offering people a range of incentives to engage which enable reciprocal relationships with professionals and with each other, where there are mutual responsibilities, agreed expectations and greater degrees of transparency and communication
Co-production and community planning
Co-production and community planning Partnership between statutory and non-statutory organisations:
relations of equality, respect and mutual learning and sharing.
Experts/professionals – ‘on tap not on top’: as facilitators of community change not drivers of it
Importance of trust and partnership – not wasting people’s time and energy, beyond passive consultation on service delivery towards genuine and demonstrable participation and co-decision-making
Creating resilient and empowered communities
And achieve progress and delivery of improvement to the daily lives of citizens at local level in ways the Executive and Stormont Assembly cannot…
And potentially do so in ways that don’t necessarily require more funding – change the decision-making dynamics – more democratic power to citizens not necessarily more money?
Conclusion
Co-production and community planning:
from ‘no taxation without representation’ to ‘no taxation/public service provision without participation’?
Some resources
Co-production practioners’ network:
www.coproductionnetwork.com
New economics foundation: http://www.neweconomics.org/
Jenny O’Hara
.
Humans need a social infrastructure as much as they
need roads, bridges and utility lines’ (Cahn, E (2004) 169).
Talking, Learning, Sharing – Time for Change? Volunteer Now, Belfast
19th June 2014
From Concept to
Delivery
A story of about
co-producing social change from South Wales
& the ‘taking it to scale’ challenge!!
Content of Presentation
1. Context
2. Glyncoch’s Slow Start
3. Embracing Assets and Chaos
4. The underlying logos / method in the madness
5. Social change
6. Taking co-production and time banking to scale
3
Context…
• Glyncoch is in Rhondda
Cynon Taf
• South Wales Valley’s social
housing estate
• Economic decline since
closure of coal mines and
demise of manufacturing
• One of the most
disadvantaged communities
in Wales (WIMD; 2011)
• Focus of ‘Communities First’
Welsh Government Anti
Poverty Programme
Glyncoch’s slow start
2005
Gloomy, bored,unproductive and deficit focused multi sector, multi agency
partnership……
Underlying attitude…
‘This poor community needs to get
involved in constructive
partnership meetings, with
professionals that know what
they are doing, get educated,
health and most of all get into
work.’
Embracing Assets and Chaos
• Time Banking Wales helped us audit volunteering hours. In a community of less than 3000 people, over 32,000 hours of volunteering took place (increasing to 37,000 hours with time banking)
• We did an asset map
• We came to see the community as an eco-system of seemingly random but interconnected activity…and full of amazing people doing amazing things!
Barton, Hugh and Grant, Marcus (2006)
Which do you prefer?
Which will have the strongest
outcome?
• Deficit = Intervention = Outcome
• Asset = Collaboration = Outcome
Quadruple Helix (John Duff (2006)
• Engage
• Plan
• Act
• Learn / reflect
Simultaneously!!
Method in Madness…
1. Community Supper AGM –
Community Groups and Members
present to each other and
appreciate each other!!
2. 3 themes chosen
3. 3 Co-design EVENTS (per year)….
4. Everyone does their bit…small
projects, big projects
5. Relationships and engagement
builds through reciprocal action
(time banking)
6. Report to each other the following
year…reflect..
7. Co-design and co-produce another
year of activity around theme…
Example:
Action to
Obliterate
Crime
y
Po Police and
community safety–
Fun events and
open days
Grot spot 2 hot spot
Gateway
Sculpture
Multicultural
Awareness
Festival
Murals
Bio - diversity
Clean up
Recycling
Awareness
Always asking ourselves these
questions….
1. How do we recognise all people as assets?
2. Recognise the existing skills and attributes of
local people?
3. How do we promote mutuality and
reciprocity?
4. How do we enable peer support networks.
5. How do we break down barriers between
professionals and recipients?
6. How do we come together with a sense of our
direction…and work it out together?
The IMPACT…
• Truancy amongst some year groups has dropped by a third and is now on a par
with more affluent areas as is attainment at GCSE
• Over 100 adults per year are engaged in learning…learning feels as though it is
more of a cultural norm
• A by-product of all of this…we have the LOWEST crime rate in the Pontypridd
district
• Significant environmental improvements
Taking Co-pro to Scale
Next Challenge… • Service Providers – signed
up to co-production!!
2. Action to support voices of community members / citizens?
- VOICE
- CITIZENS UK
- STREET AMABASSADORS
3. Asset Mapping
4. Bringing above together!!
6. County time bank design
5. Participatory Action Research
Participatory Action Research…as an
ongoing approach
PLANNED PROCESS
• Train together as researchers
(ethnographic or appreciative– inquiry)
• Undertake ‘listening campaign’ / research and map current work.
• Bring together stakeholders
• Co-design a programme – perhaps based on what is already in place – using learning
• Reflect and develop an upwards cycle of improvement that includes families
2 Participatory Action Research Projects
1. Reducing isolation
2. Raising achievement in
Learning
Across Communities and Sectors…
-engaging
- planning
- action
- reflection / learning (Using Co-pro
framework)
…..SOCIAL CHANGE ON A
BIGGER SCALE!!
Discussion
Tweet: #makinglocalwork