COPIACoachingandConsultingoffersabroadrangeofinstruction,facilitation,andcoachingservices.Allourinstructorsarecertifiedcoacheswhoweavetheirexperienceswithleadersintoclassroomlearning.Alongwiththecoursesinthiscatalog,COPIAcanalsoprovidecustomizedtrainingandfacilitation.

MissionMaturityMethod

C o u r s e C at a l o g 2 0 1 8

info@copiacommunity.com |www.copiacommunity.com |703-606-2340

M a n a g e m e n t S k i l l sL e a d e r s h i p P r i n c i p l e s

S e l f / Te a m Aw a r e n e s sR e s i l i e n c e

M a n a g e m e n t S k i l l s

½ day Implementation: Leadership and Management in Action

Manygreatplanshavefizzledonthedrawingboardduetoineffectiveimplementation.Thisisthehardestpartofcorporategovernanceandleadership.Thishalf-daycourseteachesaframeworkforleaderstodevelopaPlanofActionincludinghowtodelegateauthority,assignresources,trackmilestonecompletion,andadjusttheplanasneededtobesuccessfulintoday’sdynamicbusinessenvironment.

COPIAInstructor:Tilghman Payne

8-25participants

2

½ day Conflict Resolution

Conflictinevitablyrisesinworkingrelationships.Dealingwithconflictcanbedebilitating,angstridden,and/orhardtohandle.Andyetthereareeffectivewaystohandleconflictandinvitedialogueondifferencesofopinions,expectationsorresults.Thiscanbedonethroughmanagingyourownemotions,openingadialogueusingfacts,andcreatingasafeenvironmentfortheotherpersontocommunicatetheirperspective.Usingaframeworksuchasthiscanlenditselftocreatingwin-winsituationsforbothpartiesintheconflictsituationandenhancerelationships.

COPIAInstructor:MonicaThakrar

8-25participants

1 day Deception Detection for Leaders and Managers

Inaten-minuteconversation,youarelikelytobeliedtotwotothreetimes.Researchpointsoutthat91%ofpeoplelieregularlyathomeandatwork.Thisworkshopwillteachyouhowtospotdeceptionaswellasuncoverhiddenemotionsinthepeopleyouareinteractingwith.Thecontentisbasedonscientificallybackedresearchonhowtoreadpeople'snonverbalbehaviorandspotlies.Itwillalsodebunksomepopularmythsaboutlying.

COPIAInstructor:IrvineNugent

8-25participants

½ day Building a High Performance Team

Areyoupreparingtoleadanewteamorlookingforamoretangibleplantohelpyourcurrentteammovetothenextlevel?Areteamexpectationsclearbetweenallteammembers?Isthereunderlyingtensionorunmetpotentialthatneedstobesurfacedandresolved?Ifso,understandinghowtobuildastrongteamthatnotonlysurvivesbutthrivesinthemidstofchangemightbewhatyouneedforyourtoolbox!Thishalf-daysessionwillprovidestrategiesandpracticaltoolstohelpleadersandanyoneonateamunderstandteamdynamics,teamdevelopmentandwhat’sneededtohelptheteammoveforwardandmeettheirgoalsandexpectations.

COPIAInstructor:FaithScheider

8-25participants

3M a n a g e m e n t S k i l l s

1 day Tackling Difficult Conversations

Doyoufindyourselfwishingyouhadbetterstrategiesfortackingthedifficultconversationsinyourlife?Doyouoftenavoiddifficultconversationsratherthantacklingthemhead-on?You’renotalone.Usingindustryresearchfromavarietyofsources,thissessionwillprovidestrategiesandtoolstohelpovercometheroadblocksthattendtostymiedifficultconversationsatworkandinotheraspectsofyourlife.

COPIAInstructor:TristaSchoonmaker

8-25participants

1 day Strategic Planning

Nooneplanstofail,butmanyfailbecausetheydon’tproperlyplan.Successfulorganizationstaketimetolookaheadandbepreparedforthefuture.Astrategicplanwithaneasytounderstandendstate andmidtermgoalsisthemosteffectivewaytoensureyourworkforceisalignedandworkingtogether.It’samazingwhatanorganizationcanachievewheneveryoneisfocusedonthesamegoal.

COPIAInstructor:Tilghman Payne

8-25participants

1 day Time Management

Timemanagementisacriticalskillforpeopleateverylevelofanorganization.Peoplewhoarebettertimemanagerssimplygetmoredone. Learnskillstomanageyourworkload,conductmoreefficientmeetings,effectivelydelegatetasks,improveyourefficiency,andbemoreproductive.

COPIAInstructor:Tilghman Payne

8-25participants

½ day Overcoming Hurdles to Good Decision-Making

Doyoufindyourselfparalyzedwhenfacedwithatoughdecision?Orperhapsyoumakequickdecisions,butyouregrettheconsequencesasthedecisionsunfold?Thishalf-dayworkshopwillintroducekeypsychologicaltendenciesthatleadtoineffectivedecisions.Wewilldiscusshowtoidentifytheseinyourlife,andpracticetechniquesforovercomingthem.Thelearningwillbemosteffectiveifyoubringexamplesofseveraldecisionsyouarecurrentlyfacing.

COPIAInstructor:TristaSchoonmaker

8-25participants

4L e a d e r s h i p P r i n c i p l e s

2 days Coaching Skills for Leaders

Thefieldofcoachingoffersauniqueandpowerfulapproachforleadersinworkingwiththeirteams. FacilitatedbyexperiencedICF-certifiedcoaches,thiscoursehelpsparticipantsdevelopskillsforlistening,questioning,building/maintainingtrustforthepurposeofconductingcoachingconversationswithemployees. Itincludessignificanttimeforpracticeandapplicationofcoachingmethods.

COPIAInstructors:SusanSymington,TristaSchoonmaker,Tilghman Payne

8-25participants

1 day Communicating for Impact

Oneofthegreatestsourcesoftensionintheworkplaceismisunderstandingsandineffectivecommunication.Thiscourseteachesskillsthatcanbepracticedbybothmanagersandemployeestoincreaseeffectivecommunications.Participantswillpracticeidentifyingmissingconversationsandmultipleperspectives,listeningatdifferentlevelsofengagements,andclearrequests,offers,andagreements.

COPIAInstructor:TristaSchoonmaker

8-25participants

8-25participantsDidyouknowthatnon-verballanguageaccountsfor60%ofhowwecommunicatewitheachother?Communicationisattheheartofleadership,yetfewleadershavespentanytimemasteringbodylanguage.Thisworkshopfocusesonthekeybodylanguageelementsthatwillhelpleadersgetnoticedinanyroomandbeabletoconnect,engageandinfluenceothers.

COPIAInstructor:IrvineNugent

Note:Afulldayversionofthiscourseincludesadditionalcontent:anexplorationofthesevenuniversalmicrofacialexpressions.

½ day Body Language for Leaders

2 days Courageous Leadership

Developingthecapacityforleadershipisnotaboutachecklistoraone-timeevent.Itrequiresthecouragetofacetruthsaboutyourselfandyourorganization,anditisenhancedthroughpersonalpracticeandreflection,andthroughhonestdiscussionswithcolleaguesontheirowndevelopmentjourneys.Thismulti-sessionprogramwillintroducefoundationalprinciplesofcourageousleadership,andwillchallengeparticipantstoapplyandpracticewhattheylearn.MuchofthecontentisbasedontheresearchofDr.Brené Brown,withitsfocusoncourageousleadershipthroughfacingriskandvulnerability.

COPIAInstructor:TristaSchoonmaker

8-25participants

Note:Thiscoursecanalsobeofferedinseveralshortersessionswithpracticein-betweentoenhancethelearning.Thisapproachesworksparticularlywellwithanintactteam.

5L e a d e r s h i p P r i n c i p l e s

1 day Developing Junior Leaders

Gearedfornewmanagersandblossomingleaders,thisonedayseminaremphasizesleadershipfundamentalsandtechniquesfornewsupervisorstohelpthemdeveloptheirleadershipandmanagementskills.Topicsinclude:delegation,buildingeffectiveteams,balancingAuthority-Responsibility-Accountability,difficultconversations,andadditionalkeyleadershipprinciples.

COPIAInstructor:Tilghman Payne

8-25participants

1 day Developing Senior Leaders

Thisonedayseminarisfocusedonseniorleaderswhowantto“uptheirgame”bysharpeningtheleadershipskillsthey’vealreadydeveloped.Topicsinclude:assessingyourcorporateculture,leadingadiverseworkforce,fosteringinnovation,implementingchangeandbuildingeffectiveteams.

COPIAInstructor:Tilghman Payne

8-25participants

1 day Enhance Your Executive Presence

Expertsagreethatexecutivepresenceisakeyingredientofleadershipsuccess.However,understandingtheelementsthatmakeupexecutivepresencehaveprovedtobeelusiveformanyleaders.Thisseminarhelpsleadersuncovertheingredientsthatgetthemnoticedinanyroomandincreasetheirabilitytoconnectengageandinfluenceothers.

COPIAInstructor:IrvineNugent

8-25participants

½ day Leading Change

Leadingchangecanbehard.Peopleareoftenwiredtowanttoremainintheircomfortzoneandnottransitionintosomethingnew.Effectiveleadersknowhowtonavigatechangeandleadothersthroughitinawaythatresultsinbuy-inandacceptanceofthenewprocess,technology,orstrategy.Thistakessettingavision,creatingopportunitiestoreceivefeedback,gettingemployeesinvolvedinthechangeeffort,andprovidingquickwinstoshowprogressduringthechange.

COPIAInstructor:MonicaThakrar

8-25participants

6L e a d e r s h i p P r i n c i p l e s

1 day Moving From Manager to Leader

Managementandleadershiparetwoverydifferentskillsets.Whilebothareoftenneededinleadershiprolestoday,leadersdifferentiatethemselvesfrommanagersbymasteringtheskillsofsettingavision,engagingemployees,andleadingchange.Learningtheseskillsallowsforagreaterleadershippresenceandanincreasedabilitytoguideandinfluenceothers.

COPIAInstructor:MonicaThakrar

8-25participants

1 day Presentation Skills Intensive Workshop

Strongpresentationskillsareessentialforleadershipsuccess.Poorspeakingskillscangroundarisingstar.Thisintensiveprogramwillhelpparticipantsdeliverpresentationsthatmotivate,holdtheattentionoftheaudienceandultimatelygetresults. Thisisahandsondynamicworkshopwhichincludessixindividualpresentationsandindividualpersonalizedcoachingforeachparticipant.

COPIAInstructor:IrvineNugent

8-12participants

Note:Atwodayversionofthiscourseincludessignificantlymoretimeforpracticeandfeedbackfromtheinstructorandpeers.

½ day EQ-I 2.0®: Emotional Intelligence

Emotionalintelligenceisdefinedas:“asetofemotionalandsocialskillsthatinfluencethewayweperceiveandexpressourselves,developandmaintainsocialrelationships,copewithchallenges,anduseemotionalinformationinaneffectiveandmeaningfulway.”Aperson’semotionalintelligenceisareflectionoftheiroverallwell-beingandabilitytosucceedinlife.ThishalfdaysessionprovidesagroupdebrieffortheEQ-i2.0 assessment,whichmeasuresanindividual’semotionalintelligencebasedonsixkeycomponents.

COPIAInstructors:MonicaThakrar,IrvineNugent,TristaSchoonmaker,FaithSchneider,JoeDorsey,JulieJohns

Note:IncludesEQ-i2.0 assessment,withadditionalcostofapproximately$70perparticipant.

8-15participants

7S e l f / Te a m - Aw a r e n e s s

½ day Everything DiSC®

Haveyoueverwonderedwhysomepeoplejustdon’tgetyou?Oreverthought“Icannotevenbegintoknowwhatmybossneeds—evenwhenIaskher,Istilldon’tknow.”Mostofushavefeltthatwayatonetimeoranother!Thegoodnewsisthere’sasimpletooldesignedtohelpyouunderstandyourselfANDotherpeopletoo.EverythingDiSC®helpsyoubuildmoreeffectiveworkingrelationshipsbasedonanunderstandingofdifferentbehavioralstyles.ThishalfdaysessiondebriefsgroupsorintactteamsontheirDiSC styles,andhelpsthemrecognizewaystointeractmoreeffectivelywithotherstyles.

COPIAInstructors:MonicaThakrar,TristaSchoonmaker,IrvineNugent,SusanSymington,CarolRobert,JoeDorsey

Note:IncludesEverythingDiSC®assessment,withadditionalcostofapprox.$70/participant.

8-30participants

2 days Five Behaviors of a Cohesive Team

TheFiveBehaviorsofaCohesiveTeam™isanassessment-basedlearningexperiencethathelpspeoplediscoverwhatittakestobuildahigh-performingteam.Bringingtogethereveryone’spersonalitiesandpreferencestodevelopacohesive,productiveteamtakeswork,butthepayoffcanbehuge—foryourpeople,theteam,andtheorganization.BasedontheworkofPatrickLencioni,thiscourseteachesthekeybehaviorsdemonstratedbythemosteffectiveteams,anditchallengesintactteamstodetermineandworkondevelopingtheirchallengeareas.

COPIAInstructors:TristaSchoonmaker,IrvineNugent,SusanSymington

Note:Onlyofferedtointactteams.IncludesFiveBehaviorsofaCohesiveTeam™assessment,withadditionalcostofapproximately$150perparticipant.

5-15participants

8

½ day Team Dimensions Profile

Howcanyoubestcontributetoateam?Whatkindofprojectsenergizeyou?Whichteamtaskswilltakeadvantageofyouruniquetalents?TheTeamDimensionsprofiledescribesyourpreferredroleandexploresitsstrengthsandchallenges.Youwilldiscoverwhatyoudobestinateamatmosphere,andyouwillgainvaluableinsightintoyourworkhabits.Thishalfdaysessionfocuses teammembers’contributions,thevaluethattheybringtotheprocess,andhowtoworkmosteffectivelytogether.

COPIAInstructor:TristaSchoonmaker

Note:Mostappropriateforanintactteam.Includesassessment,withadditionalcostofapproximately$25perparticipant.

8-25participants

S e l f / Te a m - Aw a r e n e s s

½ day StrengthsFinder

TheCliftonStrengthsFinderassessespersonalityfromtheperspectiveofPositivePsychology,focusingonanindividual’sstrengthsratherthanweaknesses.Participantsreceiveareportthatoutlinestheirtopfivestrengthsoutof34possible.Thishalfdaysessionfocusesonunderstandingyourstrengthsandrecognizinghowtheyinteracttocreateyourdefaultwaysofapproachingwork.

COPIAInstructors:SusanSymington,TristaSchoonmaker

Note:IncludesStrengthsFinderAssessment,withadditionalcostperparticipant.

8-25participants

½ day Myers-Briggs Type Inventory®

BasedonthetheoriesofCarlJung,theMBTIisapersonalityprofilethatidentifiespreferencesforinteractionwithpeopleandenvironments.Theassessmentresultsinafour-letterpersonalitytype,whichcanhelpindividualsbetterunderstandtheirownandothers’waysofbeingintheworld.Thishalfdaysessionfocusesonunderstandingtypeandhowitplaysoutinworkplaceinteractions.Participantswillconsiderboththeirowntypeandtheirhypothesesaboutco-workersinordertodeterminemoreeffectivewaysofcommunicatingandinteractingatwork.

COPIAInstructors:MonicaThakrar,TristaSchoonmaker,JoeDorsey,CarolRobert,JulieJohns

Note:IncludesMBTI®StepTwoassessment,withadditionalcostofapproximately$40perparticipant.

5-20participants

9

½ day Thomas-Kilman Conflict Mode Instrument (TKI)

TKIhelpspeopleunderstandhowdifferentconflict-handlingstylesaffectinterpersonalandgroupdynamics,andempowersthemtochoosetheappropriatestyleforanysituation.TheTKItoolassessesanindividual’stypicalbehaviorinconflictsituationsandprovidesdetailedinformationabouthowthatindividualcaneffectivelyusefivedifferentconflict-handlingmodes.Thishalfdaysessionfocusesonrecognizingthestrengthsandchallengesofmultipleconflictmodes,andthemostappropriatesituationsforeachmode.

COPIAInstructor:TristaSchoonmaker

Note:IncludesTKIassessment,withadditionalcostofapproximately$45perparticipant.

8-25participants

S e l f / Te a m - Aw a r e n e s s

10R e s i l i e n c e

3 days The Daring Way™

TheDaringWay™isahighlyexperientialmethodologybasedontheresearchofDr.Brené Brown.Duringtheprocessfacilitatorsexploretopicssuchasvulnerability,courage,shame,andworthiness.Participantsareinvitedtoexaminethethoughts,emotions,andbehaviorsthatareholdingthembackandidentifythenewchoicesandpracticesthatwillmovethemtowardmoreauthenticandwholeheartedliving.Theprimaryfocusisondevelopingshameresilienceskillsanddevelopingdailypracticesthattransformthewaywelive,love,parent,andlead.Intheprofessionalcontext,thisisaboutbecomingmorecourageous,leadingtogreaterinnovation,creativity,self-confidence,improveddecision-making,bettercommunication,resilienceandtrustedprofessionalrelationships.

COPIAInstructor:CarolRobert

8-25participants

½ day Mindful Leadership

Areyoulookingtobecomemoreproductive?Moreefficientandfocused?Comeandfindoutthepowerbehind mindfulness.Asa leader itisbecomingcriticaltobeabletobecomemoreawareandpresent-especiallyinourmulti-taskingsociety.Comeandlearnthescienceandbenefitsbehind mindfulness,multiplewaystopracticebecomingmore mindful,andacoupleoftoolstotakebackhomewithyou.Thisisanintroductiontomindfulness for leaders thatyouwon'twanttomiss.

COPIAInstructor:MonicaThakrar

8-25participants

Note:Thiscoursecanbeofferedas3consecutivedaysoras3daysspaced1-2weeksapart.

1 day Immunity to Change

Thisworkshopwillwalkyouthroughaprocesstodiagnoseyourspecific“immunitytochange”aroundadevelopmentfocusareaofyourchoice,identifywhat'sgettinginthewayofyourgrowthandworkwithyou,throughfollow-oncoaching,towardovercomingyourimmunityandcreatinglasting,positivechange.Thefollow-onindividualcoachingsessionsaredesignedtohelpyouintegratethelearningintoyourdailyactivitiesandprovidesupportandaccountabilityalongtheway.

COPIAInstructor:CarolRobert

12-24participants

Note:Thiscourseincludesfollow-onindividualcoachingatanadditionalcostperparticipant.Thecoursecanbeofferedas1dayplusthree1-hourindividualcoachingsessionsoras3½-daysessionswithtwo30-minuteindividualcoachingsessionsinbetween.

½ day Well-Being and Leadership

Inthestressful,immediate,constantlychangingworldoforganizationstoday,itisimportantforleaderstoalsofindtimetotakecareofthemselvesandfocusontheirwell-being.Toolssuchasmediation,breathing,physical exercises,andothertechniquesenhancewell-beingandallowformoreproductivityandeffectivenessbothinsideandoutsideoftheworkplace.

COPIAInstructor:MonicaThakrar

8-25participants

11R e s i l i e n c e

½ day Strategies for Navigating Stress

Tiredofdealingwiththeeffectsofstress?Mostofushavejobsandpersonalcircumstancesthatcanbeoverwhelmingattimes.Ifthisisyou,thissessionwillhelpyouunderstandtheimpactofstressonthemindandbodyandtheeffectofstressondecisionmakingatworkandourfoodchoices.Thissessionwillprovideinsightandstrategiesthatwillhelptoshiftyourperspective,lessenyourperceivedstresslevelandhelpyoutomakebetterdecisionsallaround.

COPIAInstructor:JulieJohns

8-25participants

Ifdesired,theinstructor,acertifiedleadershipandhealthcoach,canextendthesessiontoincludeindividualand/orgroupcoachingonthetopicofstress.

3 days Rising Strong

Thephysicsofvulnerabilityissimple:Ifwearebraveenough,oftenenough,wewillfall.RisingStrong™isaboutwhatittakestogetbackupandhowowningourstoriesofstrugglegivesusthepowertowriteadaringnewending.Somuchofgettingbackupfromafall– whetherit’samajorfailureoranangryconversation– isaboutthestorieswetellourselves.Participantsareinvitedtoexaminetheirstories,includingthethoughts,emotions,andbehaviorsthatareholdingthembackandtoidentifynewchoicesandpracticesthatwillmovethemtowardmoreauthenticandwholeheartedliving.Gettingintouchwithourstoriesandouremotionalresponsesandinvestigatingandrewritingthesestoriesisthekeytomovingbeyondthem.Intheprofessionalcontext,thefocuswillbeonincreasingself-awareness,resilience,interpersonalsavvy,dealingwithambiguityandmanagingchange(bothpersonallyandasaleader).

COPIAInstructors:CarolRobert

8-12participants

Note:Thiscoursecanbeofferedas3consecutivedaysoras3daysspaced1-2weeksapart.

instructors

SusanSymington,COPIAPartner,PCCSusanlovesworkingwithemergingleaders.Shewantstohelpthosewhoarejuststeppingintobiggerrolesthathavethemmanagingpeopleandresourcesinlargerwaysforthepurposeofdevelopingintoexcellentleaderswithhugeimpactinmissionsthatmatter.Shehasdesignedandtaughtextensivelyinleadershipprograms.

TristaSchoonmaker,COPIAPartner,ACCTristahasover20years’experiencedesigningandteachingvariedprograms,includinghighschoolclasses,undergraduateandgraduateuniversitycourses,andadultlearningprograms.Throughouthercareer,shehasdevelopedadistinctiveteachingandfacilitationstylethatemphasizeshighenergy,activeinvolvement,andadefinedfocusonoutcomes.

JoeDorsey,PCCJoeisasoughtafterexecutiveleadershipcoachandfacilitatorwithaproventrackrecordofdeliveringengaging,relevant,andimpactfulprogramstobuildleadershipcapacityandresults-basedperformancethroughoutanorganization.Hisexpertiseintheartoflearningbuildsfromhisextensiveexperienceintraining,facilitation,instruction,andleadership.

IrvineNugent,PCCIrvine possesses15+yearsinseniorleadershiprolesinorganizations.HeisanATDcredentialedMasterTrainerandhasofferedseminarsinvariousareasofleadershipandmanagementalloverthecountry.Hespecializesintrainingandcoachingleaderstodevelopbusinesspresentationskills, andisaCertifiedWorldClassSpeakingCoach.

JulieJohns,ACCLeveragingherinquiringmind,calmdemeanorandusingherseasonedfacilitationskills,Julieworkswithpeopleandteamstodelicatelybringoutandaddresstheelephantsintheroom,whilealsoprovidingtoolstohelpthemto‘respectfully’dothisontheirowninthefuture.Shelovestoteachpeoplehowtofish.

instructors

FaithSchneider,PCCFaithformsuniquepartnershipswithherclients,co-creatingsolutionsthatallowleadersandteamstomoveforwardinchallengingcircumstancesandthriveinthemidstofchange.Herbackgroundanddepthofexperienceallowhertobringauniqueperspectiveandawiderangeofskillstoherpublic,privateandnot-for-profitsectorclients.

MonicaThakrar,ACCMonica’sexpertisebuildsonover15yearsofexperiencefocusedonstrategy,org.changemanagement,leadershipdevelopment,trainingandexecutivecoaching.Sheworkswithindividualsandorganizationstoenhancetheireffectiveness,realizegreaterefficiency,anddevelopincreasedcapacitiesinleadingpeople,leadingchange,andbuildingrelationships.

CarolRobert,PCCAsacoachandfacilitator,Carolfocusesontoolsthatbuildself-awareness.Shecreatesasafeenvironmenttoexploreoptions,respectingyourpointofview,whilechallengingyoutolookbeyondit.Sheispracticalandrealisticandtranslates“touchy-feely”conceptsintoaccessible- andmeaningful– actionplans.

Tilghman Payne,ACCTilghman retiredasaRearAdmiralafterover33yearsinthemilitaryandisnowfocusedonbuildingournextgenerationofleadersthroughhisworkasaleadershipdevelopmentadvisorandexecutivecoach.Hisextensiveexperiencehasmadehimarecognizedexpertindevelopingandadministeringprogramstotrainentryleveltoexecutiveemployees.