coop retail logistics case study

1
© Ashford Tailored Training 2009. All rights reserved. To find out how Ashford Tailored Training can help your business, visit www.ashfordtraining.co.uk Case study Induction Highway The challenge CRL’s existing induction programme lacked sufficient useful information, tools and structure. The company’s Learning Development Officers introduced elements of their own to bridge the gaps, which created inconsistencies across the depots. The solution By scrutinising all aspects of the company, ATT identified the shortfalls of the original programme. In consultation with CRL’s Learning Development Officers, ATT developed a range of exciting and effective modules. The new induction programme includes interactive sessions, team games, video clips with voiceover, on-the-job training, quizzes and an induction workbook. The results The programme, which can be delivered to a group or one- to-one, is to be translated into several European languages. Key facts Company Co-op Retail Logistics (CRL) ATT solution Training module booklets: interactive sessions team games video clips with voiceover on-the-job training quizzes induction workbook Spread across eighteen regional distribution centres, Co- operative Retail Logistics (CRL) is the distribution wing of the Co-operative Group. CRL specialises in the storage and distribution of frozen, chilled and ambient produce to 3,200 Co-op stores in the UK. Retail Logistics Agency Driver Handbook Agenc 30 Retail Logistics Induction Highway Induction Highway 30/3/09 11:07:05 Ashford Tailored Training Bottings Industrial Estate Hillsons Road Curdridge Southampton Hants SO30 2DY UK Telephone +44(0)1489 788577 Co-operative Retail Logistics

Upload: wheaters01

Post on 09-Aug-2015

265 views

Category:

Documents


5 download

TRANSCRIPT

© Ashford Tailored Training 2009. All rights reserved.

To find out how Ashford Tailored Training can help your business, visit www.ashfordtraining.co.uk

Case study

Induction Highway

The challenge

CRL’s existing induction programme lacked sufficient useful information, tools and structure. The company’s Learning Development Officers introduced elements of their own to bridge the gaps, which created inconsistencies across the depots.

The solutionBy scrutinising all aspects of the company, ATT identified the shortfalls of the original programme.

In consultation with CRL’s Learning Development Officers, ATT developed a range of exciting and effective modules.

The new induction programme includes interactive sessions, team games, video clips with voiceover, on-the-job training, quizzes and an induction workbook.

The resultsThe programme, which can be delivered to a group or one-to-one, is to be translated into several European languages.

Key facts

Company

Co-op Retail Logistics (CRL)

ATT solution

Training module booklets:

interactive sessionsteam gamesvideo clips with voiceoveron-the-job trainingquizzesinduction workbook

Spread across eighteen regional distribution centres, Co-operative Retail Logistics (CRL) is the distribution wing of the Co-operative Group. CRL specialises in the storage and distribution of frozen, chilled and ambient produce to 3,200 Co-op stores in the UK.

Retail Logistics

Agency Driver Handbook

Agency D

river Handbook

0383 CRL Agency Driver Handbook 1 1

30/3/09 10:09:41

Retail Logistics

Induction

Highway

Induction Highw

ay

0269 CRL Induction Binder Wrap 21 1

30/3/09 11:07:05

Ashford Tailored Training

Bottings Industrial Estate

Hillsons Road

Curdridge

Southampton

Hants SO30 2DY

UK

Telephone +44(0)1489 788577

Co-operative Retail Logistics