cool stuff

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Cool Stuff

Oct 09 Helpdeskage chat

Dave Packham

OIT Architecture group. An All Day TOGAF Party

These are your clients


• Michael Jackson nearly breaks the internet


…This is Thriller… Thriller…• At one point last night it felt like the internet was going to fall over

as the strain of Michael Jackson news made various sites wobble.

Twitter disabled Twitter Trends, Google News thought it was under attack from spyware, AIM went down for 40 minutes and TMZ actually did crash for a while after being widely credited as the source that broke the story - when you see the figures it's easy to understand why!

Akamai monitor internet traffic with their Net Usage Index and have reported that web use spiked at 4.2 million global users per minute, more than double the normal number.


Just Google


How big is Google?


Google Accounts for 6% of All Internet Traffic

• This data comes from a new report put out by Arbor Networks, who has just completed a two-year study of 256 exabytes of Internet traffic data, the largest study of global traffic since the start of the commercial Internet in the mid-1990's.


Who’s BIG…• There are only 30 large companies in

addition to Google and including sites like Facebook, Microsoft and YouTube which now account for a disproportionate 30% of all Internet traffic.


Internet traffic• As far as Internet traffic in general, more

than half (52%) is web-based, up from 42% in 2007. The remaining traffic comes from email and private networks.


Please solve the following


Ready GO…


Whats email and im• Digital communication, email and instant messaging, • Originally designed in the '60s to imitate analog formats• Email mimicked snail mail, • IM mimicked phone calls.


Google Wave?• If you didn’t know what email was how would you design

a new app?• Since then, so many different forms of communication

had been invented — blogs, wikis, collaborative documents, etc. — and computers and networks had dramatically improved.

• Google proposed a new communications model that presumed all these advances as a starting point


• - Real-time: In most instances, you can see what someone else is typing, character-by-character.

• - Embeddability: Waves can be embedded on any blog or website.• - Applications and Extensions: Just like a Facebook () application or an iGoogle gadget,

developers can build their own apps within waves. They can be anything from bots to complex real-time games.

• - Wiki functionality: Anything written within a Google Wave can be edited by anyone else, because all conversations within the platform are shared. Thus, you can correct information, append information, or add your own commentary within a developing conversation.

• - Open source: The Google Wave code will be open source, to foster innovation and adoption amongst developers.

• - Playback: You can playback any part of the wave to see what was said.• - Natural language: Google Wave can autocorrect your spelling, even going as far as knowing

the difference between similar words, like “been” and “bean.” It can also auto-translate on-the-fly.

• - Drag-and-drop file sharing: No attachments; just drag your file and drop it inside Google Wave and everyone will have access.


Desktop Gadgets


• Demo me


Spell check• “Their coming too sea if its reel“

• "Their coming to see if its real“

• it uses a huge amount of searches to determine what are the most probable sequences of words that follow a certain pattern


Google leads cool…


Lock Search!If you want to temporarily prevent anyone from doing a Desktop search on your computer, you can easily do so by enabling Lock Search. Simply click on the Desktop icon in your taskbar and select Lock Search from the menu. Now you can no longer search from the Desktop home page, and typing search terms in the sidebar, deskbar, or floating deskbar query box will return a message that Desktop search is locked (you can, however, perform other types of searches, such as a web or image search). To unlock Desktop search, enter the Windows password of the current user on the Desktop home page.


Custom Time

• Yes. You'll only be able to send email back until April 1, 2004, the day we launched Gmail. If we were to let you send an email from Gmail before Gmail existed, well, that would be like hanging out with your parents before you were born -- crazy talk.


Just kidding


Google Chrome• a new web browser for

Windows• Google Chrome is a

browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier


Chrome Speed and you


Benchmark yourself• http://v8.googlecode.com/svn/data/bench

marks/v5/run.html


Google Health• Organize your health

information all in one place• Gather your medical records

from doctors, hospitals, and pharmacies

• Keep your doctors up-to-date about your health

• Be more informed about important health issue


Mail Goggles• When you enable Mail Goggles, it will

check that you're really sure you want to send that late night Friday email. And what better way to check than by making you solve a few simple math problems after you click send to verify you're in the right state of mind?


• LMGTFY.com


Using VM’s for helpdesk.• Easy access to Multiple OS’s

• Shared resources among all HD op’s

• Reset to clean after each boot


Wireless CCX 5• Remote access to client config

• Remote wifi scanning

• Link tests

• Voice metrics

• Diagnostics channels

• Client reporting

• Roaming and realtime diags


Fusion IO• Sure, it costs $30 a GB, • 800MB/sec (Read) and 600MB/sec

(Write) sustained data transfer rates. • on par with DRAM, Thousand times

faster than any existing disk drive. • Enterprise SAN into a PCI express card. • 80GB for $2400? Now, that's value.


Performance?

• ioDrive is 10X faster than the next SSD • 48X faster than a 10,000RPM Raptor Hard Drive


Alternative Software• http://alternativeto.net/


Android phones• 21 different phones due by Christmas

• Every major vendor will have a few.

• Dynamic media in students hands

• Laptop replacement in some cases


Vendor Support


March Mobile Metrics Report Released by AdMob… Android Catches Palm OS in US Operating Systems Market Share


Growing web phone shares


Windows 7


Nice features…• Task bar cleanup

• Remote help requests improved

• Runs WAY better than VistaME

• Device drivers compatible with X64 finally


Taskbar


Windows 7 Student Installer

BROKE


Another reminder of our clients


High school in Alpine SD• New Principal.

• New School.

• New Funding.


Books…. NAW• Talked to book vendor.

• Vendor also suggested eBooks as well

• Principal thought a bit….

• Price of eBooks was WAY lower..

• Solution????


NetBooks…. • BUY NetBooks for each student with

copies of eBooks installed.


w00t• These kids are on the WAY to a helpdesk

near you


• Questions?

cool stuff

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