coogee surf life saving club strategic plan 2019-2024 · coogee surf life saving club strategic...

Coogee Surf Life Saving Club Strategic Plan

2019-2024

Developed by a self nominated member representative Planning Committee

July 2019

ChairedbyOliviaGardiner:

Members:MichaelBarnes,MarkDoepel,WillDavison,Chris‘Hips’Gately,(LifeMember)

DougHawkins,JennyTrinca,TonyWaller(LifeMember)&SaraWilson

10 September 2019 Page ! of !1 24

From the Chairperson: Olivia Gardiner

Ourself-nominatedcommi2eeofmemberswasgivenashort8melinetoachieveagreatoutcome…thenextfiveyearsstrategicplan.Wewereaskedtodigdeepthroughrobustandcollabora8veinterac8ons,andcreateadocumentwhichadvisesthecluboverthenextfewseasons.Itmadesensetoaskeachfunc8ontoownthereviewoftheiropera8ngprocedures,andrealisetheirstrengthsandweaknesses.Thecommi2eefeltthatthisiswherethereopportunitylies.Inordertorunoutcomebasedmee8ngs,weagreedtoacharterofagreementsattheoutset.Thisgaveusfocus,theoneclubapproach,inclusivityandrespectwithinthegroup.Agreatstarttoembeddingourpurposeandvaluesatawiderlevel.

Itwasclearthattherewerealotofthingswedowell,butthechallengeslayinpriori8singwhatwasn'tworkingwellenough.Thisdocumentprovidesthestar8ngpointforfurtherdiscussionandmanyac8onpointstoachieveintheshortandlongerterm.WeaskthatthenewExecu8vefor2019/20ownanddrivethisstrategicplan.

TotheCommi2ee,Iwanttoextendmywarmestthanksforyourgreatsupportandcommitment.Overfourshortmee8ngstherewerecountlesshoursspentonboththoughtandac8on,tocreatethedocumentwepresenttotheExecu8veandourclub.

It'sanexci8ngproposi8ontobeapartofposi8vechange.

Thisisourpreven8onratherthancure-equaltoourpurposeofSurfLifesaving!

Olivia30thJuly2019

Index:

Introduction 2

One page action summary 7-8

Finance organisational structure 12

Finance actions 12

Strategic discussion points 14-23 for use by individual committees


INTRODUCTION: CoogeeSurfLifeSavingClub(CSLSC)isavolunteerorganisa8onandemergencyservicesproviderthathasbeendeliveringlifesavingservicestothecommunityforover110years.Withamembershipofmorethan2,300ac8vemembersandnippers,itisrecognisedasacommunityicon.

ItisfromthisbasethatCSLSChasanexci8ngfuture.Thisdocumentpresentsa5-yearplan,toactasaguideforexis8ngandfuturemembers,forthe2019-2024lifesavingseasons,andaddressestheareasthattheclubwillfocusonduringthisperiod.

Theplanhasbeendevelopedincollabora8onwiththemembers,withsponsorshipbytheoutgoingPresident,Ma2Fernandez,Execu8veCommi2ee,Governors,ManagementCommi2eeandtheclub’smembers.

Theneedfora5-yearstrategicplanwasiden8fiedataclubplanningdayassistedbyanexternalfacilitatoranda2endedbyacrosssec8onofourmembership.Asmallsub-commi2eewasthenformedand,throughrobustandconstruc8vediscussionsover4weeks,adocumentaddressingthefollowingareaswasprepared:

- Clarity of Purpose and Core Values

- Clarity of enhanced SOPs (Standard Operating Procedures), across all areas of the Club

- Enhanced internal and external communications

- Enhanced Governance - transparent and accountable

- Financial Security


Thisdocumentisaboutevolu8on,innova8on,inclusivity,collabora8onandgrowth.BuildingonCSLSC’shistoryandheritage,itsetsoutthepriori8esforthecluboverthenextfiveyears.Itistheinten8onoftheclubexecu8veandthiscommi2ee,thatthedeliveryofthisstrategicplanwillenhancethememberexperienceintheshortterm,andensurealong,sustainableandthrivingfuturefortheclub.

Whiletheplanhasbeendevelopedatapointin8me,itisnotintendedtoconstrainorlimitinanywaytheaspira8onsorachievementsoftheclub.Ifweachieveeverythingwe’vesetouttoachieve,wewillaskourselves“whatdoweneedtodonext?”.

CSLSCperformsacri8calfunc8oninsuppor8ngitsmemberstoeducatethecommunityonwatersafetyandul8mately,savelivesinthewater,bothwithinandbeyondtheredandyellowflags.Wealsoallowourselvestohavefunandenjoyacollabora8vecommunityspirit.

ItisthroughthislensthattheCommi2eerecommendsthateachfunc8on(Lifesaving,Minnows,SurfSportsetal)carriesoutaSWOTanalysistoiden8fyspecificareasofimprovementtopriori8se,namelyanimmediatereviewofStandardOpera8ngProcedures(SOPs).Itisalsoadvisedthatthisiscompletedwithinthe2019/20lifesavingseasonwithchangestobeimplementedwithinthe2020/21season.Itthenadvisesanannualreviewforbestprac8ce.

TheCommi2eerecognisesandisproudoftheClub’sheritageanduniquehistory.

ThisStrategicPlanaimstoenhancethisgreatculture.

TheCommi2eehasalsoiden8fiedwhatthefuturecanlooklikeanditacceptsthatthesolu8onsandrecommenda8onsarefortoday.Itisimportanttokeepinmindthatmanyfactorswillkeepthisplanagileincludingandnotlimitedto;

• Popula8ongrowth

• Changestocommunitydemographics

• Environmentalrisks

Thesewillallcon8nuetoevolve.


Throughconsulta8onwithitsmembership,theplanningprocesshighlightedthestrengthsthatCSLSCwillcon8nuetobuildupon,aswellastheareasoffocus.Throughthedeliveryofthis5-yearstrategicplan,weaimtoachievethefollowingoutcomes:

1. RefreshingitsengagementwithmembershipbyembeddingandembracingitsPurposeandValuestherebycrea;nganinclusiveposi;veculture

2. Clearstrategyontherecruitmentandreten;onofmembersincludingsuccessionplanningandpathways

3. Developmentofsupportprogramstoenablememberstoengageinclubac;vi;es

4. Buildingoftrustandtransparencyatalllevelsthroughcommunica;onwiththemembership

5. EnsuringCSLSCachieveslongtermfinanciallysustainability

6. Maintainingandstrengtheningourconnec;onswithinthecommunityandemergencyservices

7. Ensuringclarityof,andcommitmenttotheclub’spoliciesandprocedures,accountabilityandauthoritytoensurepropergovernance

ItisthisCommi2ee’shopethatthestrategicplanisreviewedandadoptedbytheExecu8veandGovernorstoensurelongtermchanges.Thedocumentshouldbeconsideredas:

- Areflec8onofcurrentthinkingthroughtheiden8fiedgapsintheclub’sopera8onsandprocesses;

- Aguidelineforitsrelevantcommi2eestoown,ac8onandaddressiden8fiedgapsthroughsuggesteddiscussionpointsappendedtothispaper;

- KPIstoensureachievablemeasuresovertheshortandlongterm.

ItiskeythatthisplanisembeddedintoeachCommi2eemee8ngagendatoensurecon8nuousimprovement.ItisalsothehopeofthisCommi2eethateachcompletedac8on,largeorsmall,iscelebratedandcommunicatedtoitsmembershipviaformalandinformalchannels.


Our Purpose: ThefollowingstatementwascreatedasanexpressionofourClubanditsculture,asastatementofwhoweare.

AsOneClub:

WeaffirmourmembershipofandcommitmenttoSurfLifeSavingAustralia,andweadheretothepurposeandvisionofourlifesavingmovement;

Weacknowledgewithprideouruniqueheritageasafounda8onclub,andweseektobuildonourlegacywithrespectanddignityforallmembers,

past,presentandfuture;

Wedevoteourselvestoourlocalcommunitythroughourvigilanceandserviceassurflifesavers,

andholdontrustourspecialplaceinandourrela8onshipwiththeCoogeeareaandthe

RandwickMunicipality;

Wewelcomewithoutexcep8ontoourCluballwhoembraceourpurpose,valuesandobjec8ves,andweprovidesupportandencouragementtoallmembersthroughoutthe8meoftheirservicein

alltheac8vi8esofourClubinwhichtheymayengage.

Wearemanyindividualswithmanyvoicesbuttogetherweare,andalwayswillbeoneClub.

Weliveourvalueseachandeverydayandourpurposeisourconstantgoal.OurClubiscomprisedofanexcep8onalmembership.TogetherweareandalwayswillbeoneTwoBlue.


Coogee Surf Life Saving Club

Our Values

OneClub,OneVision Weworktogetherasoneclub;Unity

RespectandIntegrity Wearecommi2edtothehigheststandardsofethics,behaviorandmutualrespect

InclusivityandTolerance Wewilltreateachotherwithrespect,valueeachother’scontribu8onandcelebrateourmember’sdiversity

HonestyandTransparency Werecognizethattrustandaccountabilityarekeytooursuccess

CommunityandCulture Webelongtoourownuniquecommunitybutacknowledgethatwe

arepartofthebroaderlifesavingmovement


Coogee Surf Life Saving Club Strategic Plan 2019-2024

CoogeeSLSCFiveYearStrategicPlan:KPIstobedevelopedbytheCommiIeesresponsiblefortheacKons.

Goal Clarityofvalues,clarityofpurpose

ClarityofenhancedStandardOperaKng

Proceduresacrossallareas

Enhancedinternalandexternalcommunica8ons

EnhancedGovernance-transparentandaccountable

Financialsecurity

Actions 1.1Consultmembersonvaluesandpurpose1.2IncorporatevaluesandpurposeintonewCons8tu8on1.3IntroducenewCons8tu8onin20201.4Assessimplementa8onoftheCons8tu8onannually1.5Seekfeedbackfrommembersonnewcons8tu8onincludingvaluesandpurpose

2.1EstablishStandardOpera8ngProceduresorguidelinesforthefollowingareas:1.Members’handbook2.Lifesaving3.Patrols4.Managementcommi2ee5.Educa8on6.Blueys/youth7.Nippers–basedonstatepolicies8.SurfSports9.Fundingandsponsorship

2.2PublishSOPsandrevieweffec8venessanerfirsttwelvemonths

3.1Iden8fywaystoenhancememberexperience,inpar8cularmembers15to21years.

3.2Finaliseandpublishcommunica8onpolicy

3.3Introducenewwebsite

3.4DevelopandimplementCommunica8onsSOP

3.5Introducere-designoflogo,withbrandguidelines

3.6Lookforopportuni8estomakea“oneclub”approachreal,forexampleclubnewsle2ercombinedforbothMinnowsandseniorclub)

4.1Newwebsiteandaccessprovideportalforminutes,annualreports,buildingplans,organisa8onalstructure,officebearer’snames,posi8ondescrip8onsetc

4.2Finaliseandpublishcommunica8onpolicy

4.3DevelopandimplementCommsPlanfor2019/20

4.4Undertakeannualmembersurveytocaptureinforma8onabout,andviewsofmembers.Sharedatawithmemberswhereappropriate

4.5IntroducenewCons8tu8onin2020

4.6Considerintroduc8onofaReturningOfficer

5.1Ensuresmoothtransi8onofmanagementcommi2eeposi8ons,ensureadequatetrainingandreten8onoftheorganisa8on’smemory

2. EstablishaCoogeeSLSCFounda8on

3. Developplantoleveragebuildingrenova8onduring2019/20season

4. Developsponsorshippolicyandcommunicate


Our Values OneClub,OneVision•RespectandIntegrity•InclusivityandTolerance

•HonestyandTransparency•CommunityandCulture

Our Commitment: Wewillworktogether,unitedasoneclub

Wearecommi2edtothehigheststandardsofethics,behaviourandmutualrespectWetreateachotherwithrespect,valueeachother’scontribu8onandcelebrateourdiversity

WerecognisethattrustandaccountabilityarekeytooursuccessWecelebrateouruniquehistorywhileembracingthefutureofthelifesavingmovement

Supporting our Strategic Goals and Actions


‘To be our best self - Always’

FIVE YEAR ASPIRATIONAL VISION

Ourfive-yearplan

Savinglives,buildingfinancialsecurity,con8nuingtomeettheneedsofourmembers,buildingourcommunitysupportbase,andrealisingbenefitsfromoursuppor8ngrela8onshipsremainthestrategicfocusfor2019/20through2023/24andbeyond.

We are “rescue ready”

CoogeeSurfLifeSavingClubcon8nuallyreviewsitscapabili8esinthepatrollingenvironmentthroughaudits,trainingscenariosandengagementofitsPatrolCaptains,ViceCaptainsandmembers.Weareproudofourlifesavingrecord.Allourlifesavingequipmentisunder5yearsoldandregularlyservicedand/ormaintained.

Areasforimprovement:- Aneedexistsforclearlifesavingpathwaysforallourmembers,whethertheyentertheclubasanipperortocompleteabronze

medallion,wewantallmemberstogrowanddevelopaslifesavers.

Our members are well-trained

IRBandotherhigherawardsarea2rac8veforgainingandretainingmembers.Webenefitfromalargenumberofqualifiedtrainershoweverweonenstruggletofindtrainerstorunthecoursesthatourmembersdemand.

Ourpatrollingmembersarehighinnumbersandwellqualifiedacrossvariousaspectsoflifesaving.Fromacommunityperspec8veourpatrollingmembersarerou8nelyrequestedtosupportGarieBeachpatrolsandweareabletosendproficient,skilledlifesaversincludingjuniormemberstoexperienceadifferentbeachenvironment.

Areasforimprovement:- Membersneedtobeprovidedwithinforma8onaboutawardsthatareavailabletothem,andhowtheygetaccesstothetrainingthey

want.Wealsoneedtomakesureourtrainersareavailableandconfidenttorunthecoursesneeded.RefertoPathwaysintheappendixdocument.

- AMembershandbookshouldbedevelopedasanon-boardingtoolanddeliveredatinduc8on.SeeCoogeeSLSC(WA)handbookasaprac8calexample.


Our Patrols are well-attended

Challengesexistaroundengagementonthebeachacrossthepatrollingseasonensuringourvolunteers’8meiswellspentanduseful.Patrolsmaybeoversubscribedat8mes.Ourjuniorpatrollingmembersrequiremorea2en8onandac8vi8estoensuretheirreten8on.

Wehaveagrowingneedtounderstandwhoourmembershipistoensurewearecurrentinourthinkingandawareness.Weaspiretobeatrulyinclusive,diverseclub,andhavedonewellinsomeareas,butwanttodomore.Ourdatashowsthat50%ofourmembershipiden8fyasfemale.

Areasforimprovement:

- Informa8onaboutthelevelofdiversityintheclubisneeded,aswellasstrategiestoimprovethediversity.Itisrecommendedthatsurveyshouldbedevelopedimminently.

- Educa8ngPatrolCaptainsaboutmanagingdiversepatrolresources;mixedagegroups,highnumbersofSRCs,families,specials,permanentpatrollingmembers.

Providing pathways

Thereisapercep8onthattheclubhasaweakspotwheniden8fyingtalent,successionplanningandpathwaysacrossalllevelsoftheclub.

Astrongerrela8onshipwithBranchMemberServicesandtheirprogramsisproposedtoassistinproac8velysourcingandengagingourtalentintheseagegroups.

AcalendarofBlueysprogramsshouldbesourcedatthebeginningofeachseasonandcommunicatedtothejuniormembersfortheirexpressionsofinterest.Ideally,agroupof‘mates’fromthisagegroupshouldberepresen8ngourclub.Itneedstobeseenasfunandanopportunity-notarequirement.


- AlinkbetweenourclubandmembershipviaaninternalMemberServicesporvoliotomanageatalentandreten8onplanningstrategy.Weneedtoimprovea2rac8onandreten8onofouryoungmembers.Byappoin8ngaMemberLiaisonOfficerandworkingwithouryouthmembership,wewilldevelopprogramsthatappealtothisdemographic.


We are well-governed

Governanceisakeyaspecttothestrategicplanningofourclubwithkeyini8a8vessuchastheupgradeoftheclubfacili8esandacons8tu8onalreview.


- ItisrecommendedthataSponsorshipCommi2ee/porvoliounderthedirec8onoftheTreasurer,carriesoutareviewofthefinancialneedsoftheclubtoiden8fynewareasoffundingandnewrevenuestreams.ThisiscontainedwithintheFinancePaper.SeeAppendix.

- Theupgradetotheclubfacili8esprovidesanopportunitytoa2ractincreasedfunc8onroomincomestream,sponsorship,andtoestablishafounda8onforphilanthropicendowmentsandothergins.

ThePlanningCommi2eerecognisesgovernanceismorethanacons8tu8onalreview.Itismembershipengagement,accountability,


Fundraising

Commi2ee

Membership

Subscrip8ons

Treasurer

Sponsorship

Commi2ee

Grants

Commi2ee

Club

Opera8ons

SponsorsBenefactors

BequeathsDona8ons KioskFunc8ons

Sportsmen’s

Lunch

Island

Swim

InnerReef

ClubSocialEvents

CoogeeCourage

UnderDevelopment

SLSA

Grants

FederalGovt.

Grants

StateGovt.

Grants

LocalGovt.

Grants

ClubGrants

(CDSE)

CoogeeMinnows

Management

Commi2ee

CoogeeSLSC

Founda8on

Club Finance Structure


Year Fundraising Committee

Sponsorship Membership Subscriptions

Grants Club Operations

19/20 FormCommi2eeVPtochairEmbedcurrentventuresCreatenewventures

ReformCommi2eeVPtochairCreateLiaisonofficerstoeachsponsoraspointofcontact.Developanengagementplantobuildsponsorshipbase

Treasurertoreviewannuallyaffilia8onfeesandstartofseasoncostsandmakerecommenda8onsregardsFeeIncreases.

FormGrantscommi2eeDetermineappropriateGrants,seekapproval,ansubmitasrequired

OceanRoomTreasurer,LicenseeandEventsManagertosetcos8ngsforvenuehireandopera8onspostrenova8ons.DevelopCorporateusagemid-week.KioskManagertoreviewkioskopera8onsandcos8ngs

20//21 ReviewplanDetermine%increaseandworktowardsit

ReviewplanDetermine%increaseandworktowardsit

ReviewAnnually ReviewAnnually ReviewAnnually

21/22 ReviewplanDetermine%increaseandworktowardsit









Club Finance Briefing Document

Notes:• ClubManagementtoconsidertheforma8onofa“Founda8on”or“Trust”SimilartoRandwickRugbyFounda8on.• Budgetstobedevelopedbyeachfunc8onalareaoftheClubforapprovalbytheTreasurerandManagementCommi2eepriortothecommencementofeachseason.


OurPeopleKeyStrategy StrategicQuesKons KeyAcKons KPI Responsibility

Pathway Doweknowwhatpeoplewantfromourclub?

Savelives

Fitness

Socialopportunity/friendship

Contribu8ngtocommunity/volunteering

Feelingpartofsomethingworthwhile

Skillsandknowledge

SurfSports

Havefun

Howcanwehelpmembersfindtheirpathway?

Abilitytocommit–whatarethecompe8nginterestsoutsideofSurfClub?

Howcanwemakeiteasierforjuniormemberstocommittoclubresponsibili8es?

Iden8fywaystoenhancememberexperience.

Iden8fywaystoconnectmemberswithsimilarinterests.

Iden8fypathwaystosupportmemberstoachievetheirpersonalgoals.Ar8culatepathwaysinSOPs,guidesandmanuals

Regularsurveyofmembers

Allocatetonewlycreatedposi8onofMemberServiceOfficer/ClubConcierge

Connectstrategiestocommunica8onspolicy

Finalisedrancommunica8onpolicy

KPI:Membersa8sfac8on

Measures:Percentageofmembershiprepor8nghighlevelsofsa8sfac8on.

COOGEE SLSC STRATEGIC PLAN: 2019 - 2024

FINAL NOTES



Inclusivity

MakesusmoreaIracKveasaclub(appealstoabroaderdemographicandhelptounderstandthecommunityweserve).

Howdoweensurewehaveaninclusiveclub?

Isourclubmembershipreflec8veofthecommunityweservice?

Howcanwereachouttounder-representedmembersofourcommunity?

Whodowetarget?AndWhy?

Doweneedmoremembers?

Canweincludepeoplefromthecommunityindifferentways?

Iden8fythediversitywithinourclub.

Gathersta8s8csrela8ngtotheculturalmixwithinthelocalcommunityandthepeoplethatuseCoogeeBeach.

Gatherinforma8ononthepeoplesaved/orgivenpreventa8veadvicebypatrols.Aretheseourfuturemembers?Aretheyinterestedinlearningmoreaboutbeingsafeatourbeachandsurf?

Encouragememberswithsecondlanguageskillstoengagethepublicandcommuni8esfromdifferentculturalbackgrounds.

Iden8fynewcommuni8eswithintheCoogeebeachcatchmentarea.egGreenSquareisoneofthebiggestgrowthareasintheEasternSuburbs–liaisewithCouncilstofindwaystoreachthesecommuni8es.

MembersServicesOfficertoincludeaprogramtoencourageDiversityandInclusion

KPI:Diversitywithinmembership

Measures:Percentageofmembersrepresen8ngage,gender,geographic,ethnic,religious,languagegroups.



Inclusivitycont’d Seriesonthe“CoogeeMavericks”,tocelebrateourheritageandourdiversity.Peoplewho’vedoneunusualthingsintheclubovertheyears,unexpectedthings.

DevelopaninclusionpolicyadaptedfromInclusionpoliciesdevelopedbySLSAAustralia.

Createopportuni8esforcadetmemberstoengagewiththeclubseldermembers

EnsureCommi2eesarerepresenta8veintheirmake-upofthemembership

FunandCelebraKon

TheCluboffersabalanceofinclusiveandengagingsocialac8vi8es.

TheClubhouseisforallmembers.

Providearangeofsocialeventsandac8vi8essuitablefordifferentagegroupsandintereststoenhancethememberexperience.

KPI:Socialac8vi8es

Measures:Numberofac8vi8es;a2endance,representa8onofmembershipatevents.

Eventsarewellsupportedbytargetgroupsandimprovedreten8onrates.

MemberSafety Ensuremembersaresuitablytrainedandinformedtoundertakeroleswithintheclub.

Iden8fyareasforaninduc8onandprogramtoincludepatrols,clubprograms,watersafetyandotherofficialdu8es.

KPI:Safetytraining

Measure:Numberofmemberstrainedinsafety;percentageofmemberstrainedReducedincidentswithclubservicesandac8vi8es.


CommunicaKonKeyStrategy StrategicQuesKons KeyAcKons KPI Responsibility

Processes Domembersknowwheretofindclubinforma8on?

Aremembersincludedindecisionmakingprocesses?

Dowehaveacommunica8onstrategytopresentonetone,onevoice?

Shouldweconsideronlineandprintforms(print,signageetc)ofcommunica8on

Iden8fywaystoreinforceclubvaluesthroughregularreferenceandexample.

Website-Onemainportalforallkeyinforma8onandcommunica8ons-memberscandependonwebsiteasaonestopshopforallclubinforma8on.

Iden8fysecondarycommunica8onchannelsaspromptstonewinforma8onandleadmembersbacktowebsite.

Engageinfluencersintheclubtopromoteclubvaluesandachievements.

Considerclubbrand–inclusiveoflogo,toneofvoice,lookandfeeletcKeepinforma8onfreshandrelevant.

Ensurebasicinforma8onisaccessible–egconsiderlanguageneedsforCALDcommuni8esandprintformatsforpeoplewithsightimpairmentetc.

Inviteconstruc8vefeedbackandaddressfeedbackinarespecvulmanner

KPI:Communica8onsstrategy

Measure:Implementa8onofcommunica8onsstrategyduring2019/20season.

Comple8onofWebsitebyDecember2019.

Comple8onandapprovalofdranCommunica8onPolicybyDecember2019.


CommunicaKonKeyStrategy StrategicQuesKons KeyAcKons KPI Responsibility

Membershandbook Doweneedaprintedhandbook?Orwilltherefreshedwebsitesuffice?Informa8ontonewmembersisimportant.A“howtoguide”tojoinclubac8vi8esisimportant.

Developamembershandbook(similartoCoogeeWAclub’sversion)

Handbookshouldbepartofinduc8onpackforallnewmembers,alongwithale2erofwelcomefromthePresident,informa8onaboutpathways,whotocontactetc.

PublishalistofPCswithaphotoofeachandminibio–howdidtheybecomeaPC

KPI:MembersHandbook

Measure:Compliedandprintedby2020.

NoKcesinandaroundtheclubhouse

Shouldwepromoteourachievements?Publicallyand/orwithintheclub?

Shouldthepatroltenthaveano8ceboardtoinformpublicofcurrentcondi8onsandapictureofpatrolcaptain,offeringadvicerehowtostaysafeetc.

Haveclubno8ceboardoutsideclubhousesharingoursuccessinkeepingthepublicsafe(ienumberofrescues,preventa8vemeasurestaken,etc)Patrolno8ceboardwithPatrolcaptain’smessageoftheday,couldincludelifesaversondutywithasecondlanguage,quoteofday,localevents,take3fromtheseacampaignetc.

Invitefeedback Shouldwehaveasimplemembersurveyeachyear?Couldthesurveybepartoftheannualregistra8on?Wouldthisinforma8onbehelpfulinplanningthecomingyearandfeedintotheClub’sannualstrategicreview?

Usetechnologytocollatesurvey.

Ensuresurveysques8onsarerelevantanduseful.

Sharedatawithmembers.

Maphowthesurveycanbeusedtoinformdecisions.

KPI:Feedbackfrommembers

Measure:Membersurvey’sconductedaspartSWOTforeachCommi2eeStrategicplan.


PathwaysKeyStrategy StrategicQuesKons KeyAcKons KPI Responsibility

Newbronzemembers-

Howmanynewbronzemembersstaywiththeclubeachyear?

Whydon’tpeoplestay?

SurveynewBronzemembersastowhytheydidtheirBronzeandwhattheyhopetodowithintheClub?

InspirenewmemberstoexploreallaspectsofCoogeeSLSC.Encourageouraspira8onalclubleaderstotalktotheirfavouriteac8vi8eswithintheclub

KPI:MembersHandbook

Measure:Compliedandprintedby2020.

SRCsandJuniormembers

HowmanySRCgraduatesjointheSeniorclubandhowlongdotheystay.

Dotheyhaveenoughinforma8onabouttheClubandtheopportuni8esavailabletothem?

Whataretheiraspira8onswithinandoutsideoftheclub?

Howmuchdoweinvolvetheparentsofthejuniormembers?

Gatherinforma8onaboutjuniorclubmembershipandimproveunderstandingofthejuniormembersneeds/wants.

Keepitfunandengaging.-Acknowledgetheneedsofthetweeniesvsolderteenagerscanbequitedifferent.

Leadingyouthteamsfromnipperstocadetmembershipsacknowledgingtherolenipperscaptainsinthefirstyearofseniorclubmembership

Considerparentengagementforthedifferentstagesofcadetshipandjuniormembership.

Opportuni8estoini8atejuniormembersthroughpatrols(buddysystem,mentors,pathways),

Blueys(events,ac8vi8es,adultsupport),training(provideinforma8ontojuniormembersaboutopportuni8estobetrainedindifferentareasofclub)andSurfSports.

ConsiderworkbySurfSportscommi2eeandMinnowsleadershiptoimprovehowjuniormemberstotransi8onintoseniorclub

KPI:AppointmentJuniordevelopmentOfficereachseason

Measure:AppointedbyOctober2019.

Measure:Engageu14snippersagemanagerandnipperscaptainstoassisttransi8ontou17s.

Measure:Developabuddy/mentorsystem


Pathways

KeyStrategy StrategicQuesKons KeyAcKons KPI Responsibility

SocialAcKviKes Whatac8vi8esdothejuniormemberswant?Howcantheseniormemberssupporttheini8a8vesofouryoungleaders?Retainandencourageyouthleadership–importantfordevelopingyoungleaders.Whatresourcesarerequired?

Surveyinterests

Understandnoteveryonehasthesameinterest.

Keepac8vi8esvariedEncouragejuniormemberstotakeleadinorganisingeventsandac8vi8es.

Locateaspaceforthejuniormembers

Considerdownstairsroomastrainingroom.Setupac8vi8eslikeTabletennisformembers.

KPI:AppointBlueysadultcoordinator/s

MeasureCoordinatorappointedby1October2019.

JuniorDevelopmentpathways

Dojuniormembersknowaboutaddi8onalopportuni8esfortraininganddevelopmentatabranchlevel?

Howdoweencouragejuniormemberstopar8cipateasclubrepresenta8ves

Programtraininganddevelopmenteventsinclubcalendar.

Enablesmallgroupsofpeerstoa2enddevelopcamps.

Plana2endancewellinadvance.

Communicateopportuni8esvianewsle2er.Branchini8a8vesshouldgetcommunicatedthroughtheourBranchrepresenta8ve



SurfSports CoogeehasastrongnippersandMastersteams.Howcanwestrengthenouropenteam?

Howdowea2ractmorecompe8torsacrossallagegroupstobuildstrongteams?

Covercompe8torinforma8oninthemember’shandbook.

Supportthemigra8onofjuniorcompe88veteamsintotheSeniorclub.

Encourageandinspirenewmemberstocompetewiththetwobluesthroughnewmemberinduc8onprograms.

KPI:IncreaseSurfSportsteamsacrossallagegroups.

Measure:IncreaseSurfSportsteammembershipby5%eachyear.

Encourageallmemberswhoarekeentotrainandcompeteforthetwoblues

Howcanmemberscompeteforthetwoblues?

WhattrainingisavailabletomembersandhowdoIjoin?

Canmemberstrainifnotcompe8ng?

EnsurefulldetailsareincludedontheClubwebsite.

ConsistentapproachtoclubteamselecKon

Howareteamsselected?WhoselectsSurfSportsteams?

Arethereguidelinesorahandbookforcompe8tors?

Providecomple8onandteamselec8oncriteriaontheClubwebsite.

PolicyforallareasofSurfSports.

KPI:SurfSportsDirectortodranateamselec8onpolicy.



ClubEvents With2,000membersourclubpointscoresdon’tseemtoa2ractmanymembers.

DoallmembersknowabouttheClubpointscores?Dotheyknowanymembercanpar8cipate?

Wouldsocialeventsencouragegreaterengagement

Iden8fystrategiestogrowpar8cipa8ontoclubpointscore.

Considersocialac8vi8esonthebackoffriendlyclubcomple8on.

Clubeventstobepromotedasopportuni8esformemberstointeract,havefun,etc

IntegratedSundaypointscoreforSRCswiththeseniorclubanerChristmas.Comeandtrydaysforallaspectsoftheclub–similartoBoa8esapproach.

Encouragepatrolcaptainstopromotetheseac8vi8estopatrollingmembersasawaytomaintainfitness.

Surveymemberstoiden8fytypeofac8vityandlevelofinterestinpoten8alevents.



Successionplanning

Howdoweensuresmoothtransi8onofkeycommi2eeposi8onsensureadequatetrainingandreten8onoftheorganisa8onsmemory?

Acknowledgeposi8onswithintheclubmanagementstructuretoassistinthedevelopmentoftalentandreten8onofclubexperience

CreateJuniorrolestoassistyoungmembersexperiencegoverning/commi2eeopera8ons.

Adver8se/promoteandencourageexpressionsofinterestfromacrosstheclubforposi8onsontheExecu8ve

MeeKngcommunityneed

Howdoweremainflexible,agileandresponsivetonewopportuni8es?

Regularreassessmentofourabilitytomeettheneedsofthecommunityandmembers.

Con8nuousimprovementprocessesshouldbereviewedregularlyandbestprac8seexamplesdrawnfromnomina8onsforstateandna8onalawards.

Haveregularguestspeakerstotalktoinnova8oninsavinglivespublicplacemanagementandgovernance.

coogee surf life saving club strategic plan 2019-2024 · coogee surf life saving club strategic...

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