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A study on the effectiveness of training and development programmes for

employees in Sreekandapuram Multispeciality Hospital

Mavelikara, AlappuzhaDt.

PROJECT REPORT

Submitted by : Shyma Rahim

Reg. No: MKAIMBA054

Under the guidance of

Ms. SHRUTI MURTY

Lecturer

Department of Management Science

In partial fulfillment of the requirements

For the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

UNIVERSITY OF CALICUT

DEPARTMENT OF MANAGEMENT SCIENCE

MES COLLEGE OF ENGINEERING

(Affiliated to University of Calicut)

KUTTIPPURAM, KERALA, INDIA

2008-2010


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DEPARTMENT OF MANAGEMENT SCIENCE

MES COLLEGE OF ENGINEERING

KUTTIPPURAM, KERALA

PIN: 679573

(AFFILIATED TO UNIVERSITY OF CALICUT)

CERTIFICATE

This project report entitled A study on the effectiveness of

Training and Development programmes for

employees in Sreekandapuram Multispeciality

Hospital Mavelikara, Alappuzha Dt. is a bonafide

record of the work done by Ms. SHYMA RAHIM, and submitted in

partial fulfillment of the requirements for the award of the

degree MASTER OF BUSINESS ADMINISTRATION by the University

of Calicut

This project work was carried out under my supervision and guidance .

..

Prof. SAJI KURIAKOSE, MBA, PGDIT Ms SHRUTI

MURTHY

Head of the Department Lecturer

Department of management science Department of

management science


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MES College of Engineering MES College of

Engineering

Kuttippuram.

Kuttippuram.

DECLARATION

I hereby declare that this project work entitled A study on the effectiveness

of training and development program for employees in

Sreekandapuram Multispeciality Hospital Mavelikara is a work,

carried out under the guidance of my faculty guide Ms. Shruti Murthy. This

report neither full nor in part has ever been submitted for award of any otherdegree of either this university or any other university.

Place: Kuttippuram Shyma rahim

Date


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ACKNOWLEDGEMENT

It gives me immense pleasure to express my deep sense of gratitude to Mr.Abdul

Salam , Principal, M.E.S College Kuttippuram, for his valuable guidance and

consistent supervision throughout the course.

I am also thankful to Mr Anil kumar my company Guide of

Sreekandapuram Multispeciality Hospital Mavelikara for his valuable

guidance for preparing the Final Report and also for providing thenecessary facilities.

I am extremely thankful to Ms. Shruti Murthy Faculty Guide

(Department of management science), for her timely guidance and support

throughout the Final Report work in the course of carrying out the project work.

I sincerely acknowledge my gratitude to the employees of

SreekandapuramMultispeciality Hospital especially to name Mr. Ravi

Sankar, the General Manager, who extended their co-operation without any

regress in the midst of their various programs. I am extremely thankful to all of

them.


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Finally I am indebted to our other faculty members, my friends and my

parents who gave their full-fledged co-operation for successful completion of my

project.

It was indeed a learning experience for me.

NAME OF THE STUDENT : SHYMA RAHIM

ENROLLMENT NO : MKAIMBA054

Executive Summary

The study was conducted in Sreekandapuram Multispeciality Hospital

Mavelikara, Alapuzha Dt to know whether their employees are satisfied with the

present Training and Development programme. It was conducted to identify

effectiveness of Training and Development programme provided to the employees

in the organization.

This study is an attempt to know the process of Training and

Development programmes conducted by Sreekandapuram Multispeciality Hospital

Mavelikara and its benefits for the employees.

A descriptive research was used in this study. The sample size chosen

was 50 nurses. Convenience sample technique was used to determine the sample.

The Primary data has been collected from the questionnaire, and secondary data

has been taken from journals and internet. The information collected was analyzed

and interpreted using percentage analysis, Likert scale analysis, and charts. The

findings and suggestions for improvement have been clearly mentioned in this

project.


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Certain factors affecting Training Development programmes was

analyzed by the researcher and some valuable suggestions were forwarded to the

organization to improve the Training and Development programme.

This study reveals that training plays an important role in every

organization especially in service sector so, an up-to-date assessment of the

effectiveness of the Training and Development programme is essential to enhance

the future development of the organization.

LIST OF CONTENTS

TOPIC Page number

List of tables 1-2

List of charts 3-4

Chapter 1 INTRODUCTION 5-9

1.1 Introduction to study 6

1.2 Statement of the problem 7

1.3 Need and importance of study 8

1.4 Objectives of the study 8

Chapter2 INDUSTRY PROFILE 9-22

Chapter 3 COMPANY PROFILE 22-34

Chapter 4 LITERATURE SURVEY 35-44

Chapter 5 RESEARCH METHODOLOGY 45-49

5.1 Research design 46

5.2 Type of research 46

5.3 Population 46

5.4 Sample method 48


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5.5 Sample size 48

5.6 Source of data 48

5.7 Tools of analysis 48

5.8 Limitations 49

CHAPTER.6 DATA ANALYSIS AND

INTERPRETATION

50-72

CHAPTER.7 7.1 Findings 74

7.2 Suggestions 75

7.3 Conclusion 76

BIBILIOGRAPHY 77

ANNEXURE 78

QUESTIONNAIRE 79-81


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