4 • BCM • MAY 2019 www.bcmmag.com

CONTENTS11 UP FRONT12 BUSINESS NEWSIllinois owner honors Budweisers; World Cup host center is selected.

26 NEW MEMBER SPOTLIGHTA small Minnesota center has big plans for future. By Johnny Campos

30 TIMELINEPWBA leader is out; ABC to accept women; Malaysia gets a 52-laner.

35 INSIGHT36 ACCOUNTINGPayroll taxes getting a closer look from the IRS. By Mark E. Battersby

40 MARKETINGWhat businesses can learn from an iconic board game. By Stacy Karten

42 BOTTOM LINEFactors that impact menu selection and food pricing. By Ken Paton

46 LEGISLATIONNew interpretation of Wire Act sparks legal action. By Alex Nichols

47 IN-DEPTH48 BOWL EXPO: A-TO-ZPreview: from Aaron Rodgers to a zipline at The LINQ. By Bob Johnson

52 SCORING SOLUTIONSCompanies deliver on expectations of technology. By Barry Sparks

60 COVER STORYThe power of teamwork, and the best party ever. By Claire Sykes

65 CENTER STAFFINGWith wages on the rise, is it time to look at your front-line employees?

66 BOWL EXPO PREVIEWIncreasing F&B profits is focus of Super Session. By Terra Cooney

68 RUBEN DANKOFF AWARDMaking sure bowling always has a seat at the table. By Keith Loria

72 DICK WEBER AWARDJohn Janawicz is a great role model for kids. By Gianmarc Manzione

75 BOOT CAMPSBowl Expo attendees can take deep dives into 4 profit-building topics.

76 NOW OPENOwners of Malibu Jack’s expand Lexington location. By Abby Hayes

86 ONE OF USPollards’ center is a big success in small town. By Dennis Bergendorf

MORE2 FRONT LINESBy Bob Johnson

6 A MESSAGE FROM BPAABy Gary Williams

8 SAVE THE DATE

11 AT DEADLINEAMF raider ‘Irv the Liquidator’ Jacobs dead in murder-suicide.

11 BY THE NUMBERS230

16 BUSINESS BRIEFS

18 STATE ASSOCIATION NEWS

24 BEC MONTHLY/HOT LIST

34 PRODUCTS & SERVICES

35 FOOD & BEVERAGEOakwood Lanes uses thermometer on menu to show wings’ spiciness.

35 PROMO PLANNERHow to make bowling an outdoor activity on Independence Day.

35 DIGITAL DIGESTUse the latest tech tools to make your travel easy. By Carey Tosello

35 QUOTE/UNQUOTEWarren Buffett

47 MUST READ‘Start With Why: How Great Leaders Inspire Everyone to Take Action,’ by Simon Sinek

47 THE LIST4 high-profit items for your menu.

80 ADVERTISER INDEX

81 CLASSIFIED SECTION

Those who arrive early for Bowl Expo

can take advan-tage of bonus

educational sessions. Page 75.

MAY 2019 • ISSUE 8

How the power of teamwork can improve the guest experience and develop star employees. Page 60.

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