content process overview - nhs · 2011-07-25 · finish 4. enter/edit content new content requested...
TRANSCRIPT
Finish
4.
Enter/edit
content
New content
requested
Monday, July 25, 2011
Page 1
Content process overview
External
news event
6.
Produce
Behind the
Headlines
2.
Research
content
5.
Review
content
1.
Commission
content
3.
Produce
content
NHS Choices Operations Board
Subject editor
3
Collates key messages
from all interested
parties
5
Takes key messages
from policy team(s) and
collates content list
6
Reviews content list and
provides feedback
7
Incorporates feedback
and creates content list
2
Contacts policy team(s)
and informs them of
subject and plan (if
appropriate) and
identifies clinical
contacts
Meeting run by Chief
editor to assign editor
to subject depending on
Roadmap
Present Roadmap
following consultation
with stakeholders
1
Approves Roadmap
Monday, July 25, 2011
Page 2
1. Commission content
Policy teams
Clinical engagement4
Initial clinical input if
required
Subject meeting with interested parties in the DH
Create
content
2.
Research
content
Subject editor
Evidence and other peer
reviewed research
Direct experience
Review
comments
2
Research NHS Evidence
for systematic reviews
and other peer reviewed
data
1
Consults peer reviewed
scientific research
Monday, July 25, 2011
Page 3
2. Research content
Completed
content
3
When direct experience
is required, consult
people with direct
experience (defined
below)
9
Compiles research and
completes content
4
Consult Healthtalkonline
(www.healthtalkonline.org)
where relevant
5
Consult relevant
clinicians
6
Consult national
charities where relevant
7
Patient organisations
Evidence base consulted
Agreed
content list
3.
Produce
content
8
Feedback to NHS
Choices from patients
and the public where
relevant
1
With appropriately
qualified clinician for
clinical sign off
2
Edits work and sends to
subject policy team(s)
where relevant
Receive
comments
3
Reviews content and
disseminates to
interested parties
4
Collates feedback and
sends to editor
Monday, July 25, 2011
Page 4
3. Produce content
Editor agrees with
feedback?
5
Negotiate with clinician/
policy. If unresolved,
request final decision
from CIAG
No
Yes
4.
Enter/edit
content
Approved
content entered
6
Edits content and sends
to Head of production for
entry
Significant
changes? Return
content to
clinical sign off
Yes
No
Subject editor
Policy teams
Clinical engagement
Head of production
Content
drafted
Monday, July 25, 2011
Page 5
4. Enter/edit content (after final sign off)
Subject editor
Sub editor
Chief editor
Head of production
5
Review and subedit
content in CMS (checks
facts, spelling, grammar,
style)
1
Enters content into CMS
2
Review and amend
content in CMS
3
Informs Head of
production content is
ready
4
Assigns Sub editor
6
Submits for approval to
Head of production and
provides hard copy
Content passes
review?
To be published
immediately?
9
Edit properties to include
a publish begin date
10
Submit for publishing
Head of production
receives
content/changes
Content
published
to live siteNo
No
Yes
Yes
Change to existing
content?
No
Yes
7
Informs Chief editor or
nominated deputy for
approval
8
Reviews content
Content passes
review?
Yes
No
Arrive at
scheduled date
Monday, July 25, 2011
Page 6
5. Review content
User generated
feedback
Evidence
update
Triggers content re
view
Content on the site is reviewed systematically
Finish
4.
Enter/edit
content
2.
Research
Content
3.
Produce
content
Monday, July 25, 2011
Page 7
6. Produce Behind the Headlines
Internal lawyers
BtH editor
External
news event
Content
published
on live site
1
Research
Media outlets
2
Select
appropriate
story
3
Research scientific
papers
4
Send paper clippings
and scientific papers to
Bazian
Bazian
5
Write article
6
Reviewed by in house
clinicians for clinical
sign off
7
Edits article
10
Review article
Article accepted?
No
Yes
Significant edits?
Yes
NoLibel check needed?
No
Yes
4.
Enter/edit
content
Internal event
External event
High level process
Process end
Monday, July 25, 2011
Page 8
Content process key
Process1
Wait
Result