[email protected] benoit destouches financial analyst increasing access to finance using mobile...
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[email protected] www.e-mfp.eu
Benoit Destouches Financial Analyst
Increasing access to finance using mobile banking services
What are the factors MFIs should consider before engaging in m-banking solutions?
Case Study on M-Paisa in Afghanistan
[email protected] www.e-mfp.eu
Mission To reduce poverty, diminish the vulnerability of poor populations
and alleviate economic and social exclusion. It aims to help people become self-reliant and eventually gain the skills needed to graduate into the mainstream financial markets.
Key Indicators 1st banking license (2003) 33 branches / 850 staff 40,500 borrowers / USD 52M portfolio 46,000 depositors / USD 90M deposit
The First MicroFinanceBankAfghanistan
Shareholding Structure
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Model: MNO-Based
Roshan is Afghanistan’s leading telecom operator.
M-Paisa developed in partnership with Vodafone.
Piloted in 2007, launched in 2008. “Hawala on Your Mobile”
[email protected] www.e-mfp.eu
Pilot Phase
Pilot Agreement signed in February 2007. Limited scope: Kabul and Mazar Test of:
Registration Loan disbursements Loan repayments
…but also of: IT systems Processes and procedures Agents
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Holding Account
Mobile Micro Finance Account
FMFB Client
Commission Account
Registration Process
Internal Transfer
Loan Disburse
Loan Repay
Sell M-Paisa
Buy M-Paisa
Roshan Bank Account
M-Paisa Accounts Structure
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Pilot Review
Is M-Paisa a useful service in general?
Is M-Paisa an easy to use service?
Will you continue to use M-Paisa?
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Results so far
Mixed results Additional survey of agents:
76% trust saving through an electronic system. Willingness to accept new
technologies. 69% would not feel comfortable saving
with their shopkeeper. Lack of trust with players outside
formal financial institutions.
Progress Report
