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Campaign Technology Team [email protected] Contact Creator – Getting Started

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Page 1: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Campaign Technology [email protected]

Contact Creator –Getting Started

Page 2: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator - Getting Started

If you have never used Contact Creator before, or need a refresh, this session is for you.

We cover everything from what is Contact Creator and how to log on to inputting data and searching for voters.

We recommend attendees also sign up to one of the ‘Campaigning with Contact Creator’ sessions too.

Beginner level (90 mins)

Page 3: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator - Getting Started

• What is Contact Creator?

• User accounts & data protection

• Entering data from a recent Voter ID session

• Searching for an elector & updating details

Page 4: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

What is Contact Creator?

Page 5: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

What is Contact Creator?

Contact Creator is the Labour Party’s online voter database

Page 6: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

How can Contact Creator help us organise our campaigns?

Page 7: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator reports

Your local Labour Party can use Contact Creator to create a variety of campaign reports.

Page 8: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Any questions?

Page 9: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Getting started with Contact Creator

Page 10: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator is free

If your local Party has not used Contact Creator before or does not have a Contact Creator Administrator, the CLP Secretary should contact the Contact Creator Team for details about how to get started.

Page 11: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator Accounts

Page 12: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator Accounts

There are three types of user accounts for Contact Creator:

• Data Entry User

• Standard User

• Local Administrator

Page 13: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator Accounts

Data Entry User Enter data from Voter ID sessions, search for individual electors, update contact information and input new responses to questions

Standard User All of the functions of a Data Entry User account plus permissions to download Voter ID sheets & other report formats, create petition & survey questions, view stats & analysis, build custom selections, edit road groups & polling stations

Local Administrator All of the functions of a Data Entry and Standard User with permissions to setup & manage Standard User accounts.(Strictly 1 administrator per constituency)

Page 14: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator Accounts

If you need access to Contact Creator in your Constituency or Ward you need to request permission for a user account from your local Contact Creator Administrator.

Page 15: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

If you are unsure who your Local Administrator is, please contact your CLP secretary. Please note Labour Party staff are unable to setup new Contact Creator accounts

Contact Creator Accounts

Page 16: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator Accounts

New users will be provided with a unique username, password and pin to access Contact Creator.

Page 17: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator Accounts

You must not share this login information with anyone and you will be prompted to change your password on a regular basis.

Page 18: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Contact Creator Accounts

If you do not already have a Contact Creator account, we will provide everyone with a training account for this session.

Page 19: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Data Protection & Terms of Use

Page 20: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Data Protection and Terms of Use

It is required that all users of Contact Creator understand their obligations under the Data Protection Act and the terms of use for Contact Creator.

All users are prompted to read and accept the Data Protection Statement and the terms of use for Contact Creator the first time they log in to Contact Creator. Please read this carefully as it contains important restrictions on your use of the data.

The statement provides full guidance on your obligations. For further guidance or clarification you should contact the Governance & Legal unit on 020 7783 1498 or email [email protected]

Page 21: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Any questions?

Page 22: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Logging on to Contact Creator

Page 23: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Logging on to Contact Creator

The usual website address for Contact Creator is:

https://www.contactcreator.org.uk

Page 24: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Training website

To access the training website for Contact Creator browse to:https://trn.contactcreator.uk.experian.com/touchpointand enter the training account username, password and pin details.

Page 25: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Let’s see how to login andselect a campaign unit…

Page 26: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Any questions?

Page 27: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Changing password, PIN & e-mail address

Page 28: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Let’s see how to update account details…

Page 29: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Any questions?

Page 30: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 31: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 32: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 33: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 34: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Voter ID questions & Voter ID sheets

Page 35: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

What are theVoter ID questions?

Page 36: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Voter ID questions

1. If there were a general election tomorrow, which political party would you support?

2. Think back to the last general election. Which party did you vote for?

3. Would you prefer a Labour or Conservative Government?

4. There are local elections taking for xxxx on xxxx. Which party will you support in these elections?

Page 37: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

What are the party codes?

Page 38: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 39: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Any questions?

Page 40: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Entering data from recent Voter ID sessions

Page 41: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Entering data from recent Voter ID sessions

To enter data from a recent Voter ID session, you need to identify the ‘Report ID’ number – this is printed at the bottom of every Voter ID sheet.

Page 42: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Let’s see how to enter data…

Page 43: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 44: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 45: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 46: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover
Page 47: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Entering data from recent Voter ID sessions

Contact Creator will prompt you to automatically record those electors without either a comma “,” or a Voter ID question response to Question 1 as ‘not in’.

If you select ‘No’ Contact Creator will prompt you to return to the Input Voter ID screen to manually input commas “,” for people who were in and were unable to answer any questions or full stops “.” for people who were not in.

Page 48: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Hints & Tips for entering data• If you need to view the questions, you can hover the pointer over a question number and

the question will appear• You can jump to an elector by inputting their polling number into the ‘find responder’ box• To change the number of voters displayed by choosing from the ‘voters per page’ option • To change your page, select a number in the bottom right hand corner• To load an electors profile, select ‘voter admin’ from the page menu bar• To search for an elector not listed on the VID sheets, select search and follow the on

screen prompts• To input WARP data you’ll need a standard user to recreate the report as a Voter ID report

Page 49: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Any questions?

Page 50: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Enter data task

Enter data from a recent Voter ID session

Page 51: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Searching for an elector

Page 52: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Searching for an elector

From the “Search” page you can search for individual electors on the Contact Creator database and select “Voter Admin” to review an elector’s profile and either update their contact information or input new responses to Voter ID, Survey and Petition questions.

Page 53: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Let’s see how to search for an elector…

Page 54: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Any questions?

Page 55: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Next steps...

Page 56: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Next steps...

Contact Creator – Campaigning

Saturday 21 September - 15:15

Thames Room, Hall 7, Hilton Brighton Metropole

Page 57: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Training & support

All of the training guides, webinars and other essential Campaign Technology resources are available online from the Campaign Technology Support Team page:

labour.org.uk/campaigntechnology

Page 58: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

AchieveWhere to go: achieve.labour.org.uk

Our online learning platformWhat is Achieve?

• Our platform for onlinelearning, with purpose-built content

• Uses video, text, quizzes and more

How can it help you:

• Enthuse and train new members

• Power up activists to campaign

• Help roleholders develop skills

Page 59: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Useful contacts and sites to visitTraining Team - [email protected] | labour.org.uk/training | achieve.labour.org.uk

Labour Party Fundraising and Development Team - [email protected]

Legal Hotline - [email protected] |020 77831498

Telephone: 0345 092 22 99

Option 3 | Campaign Technology | [email protected] – Friday 9:30am – 6:00pm

Option 3, Option 2 | The Organise Team | [email protected] Monday – Friday, 10am – 4pm

Option 5 | Labour Membership | [email protected] Monday – Thursday 9am–5pm, Friday 9am–4:30pm

Page 60: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover

Thank you!

Page 61: Contact Creator Getting Started - Labour Party...Contact Creator - Getting Started If you have never used Contact Creator before, or need a refresh, this session is for you. We cover