consumer participation at regen (apsad conference 2013)
DESCRIPTION
ReGina Brindle's presentation on the range of initiatives ReGen is undertaking to strengthen our Consumer Participation systems.TRANSCRIPT
UnitingCare ReGen is the leading alcohol and other drug (AOD) treatment and education agency of UnitingCare Victoria and Tasmania. ReGen is a not-for-profit agency, which has over 40 years experience delivering a comprehensive range of AOD services to the community.
Our purpose is to promote health & reduce alcohol & other drug related harm.
ReSpect
Facilitating Consumer Participation@UnitingCareReGen
The Position of Consumer Participation Facilitator
Consumer Participation Leadership Group
Getting things sorted
Networking in and outside of ReGen
Getting to know ReGen services
Understanding Communication Systems
Using Communication Systems
Audit completed and organisation assessed in accordance to a rating scale
CommunicatingConsumer Participation
A monthly update
Consumer Participation on the Web
Consumer Participation
Consumer Participation in Social Media
Consumer Participation and Social Media
Consumer Experience ofFeedback:
Barriers
Projects
International Overdose Awareness Day
Consumer Involvement in Frontline Staff Training
Waiting Room Area
Participation in the Development of the Strategic Plan
Checking Consumer experience of screeners and registration
Recruitment Process for Consumer Workers
Consumer Training
Consumer workers and Systems
Staff Training Needs Analysis
Where to from here?