constructive conversations and discussion slides · constructive conversations welcome! lga,tlap,...
TRANSCRIPT
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Constructive Conversations
Welcome!LGA,TLAP, NCAG, ADASS, UKHCA, RNHA, NCF
26th January 2018 www.local.gov.uk
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Morning Timetable10.00am Introduction and welcome Brigid Day, Care and Health Improvement Programme
Adam Webb, Think Local Act Personal10.10am The importance of
constructive conversations – different perspectives
Isaac Samuels – National Co-Production Advisory Group (NCAG)
Colin Angel, Policy and Campaigns Director, UK Homecare Association (UKHCA)
Phil Porter, Strategic Director of Community Wellbeing, Brent Council
10.45am Table discussions 1 Pre-selected GroupsWhat’s working and what’s not? Main challenges you face? What does good look like? How would a more constructive conversation help achieve it? How could tools such as Market Position Statements help?
11.15am Coffee Break
11.30am Table discussions 2 Agree main challenge and possible ways forward
11.50am Care Market Analysis in the North West – findings and observations
Tom Maloney, NW ADASS Programme Director
12.20pm Lunch and Networking
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Purpose of the event• Challenging circumstances for adult social
care• More important than ever for partners to work
more closely together• So this is why LGA and TLAP have come
together to put on a series of events:• Constructive conversations
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Constructive conversations
Phil Porter Strategic Director Community Wellbeing
Chair London ADASS Commissioners Network
24 January 2018
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What is a constructive conversation?
Sanford’s challenge and support theory
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People, families and communities
Outcomes
Systems
Listening
Evidence
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DASSes and Commissioners
Brent:a. Making it easier for staff to do the right thing – L&D, MECC,
Outcome Based Reviews, commissioning toolkit/network b. Organisational Leadership – role modelling the right
behaviours c. System leadership – in Brent and across North West London
London ADASS Commissioners network (sub set of ‘a’ above):1. Learning the lessons for home care commissioning 2. Core set of quality standards3. Bed based care – tools to help deliver quality at the right cost4. Peer reviews - commissioning5. Commissioning for wellbeing qualification.
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Principles of Commissioning for Wellbeing
Level 5 qualification (Skills for Care / Highfield / ADASS). Live and people are
completing it – e.g. 70 commissioners in London
The qualification provides learners with the knowledge and understanding in:
1. The role of the commissioner for wellbeing
2. Commissioning together for outcomes:
“This unit aims to develop the learners understanding and knowledge of
commissioning for wellbeing as an outcome-focused process. Learners will also
develop understanding and knowledge of commissioning for wellbeing as a
process that has relationships and partnerships at its heart, with people and
with other commissioners.”
3. The commissioning cycle
4. Professional development for effective commissioning
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Principles of Commissioning for Wellbeing
Emma:
“I wanted the opportunity to consolidate all my experience, knowledge and skills
in commissioning. The certificate has given me extensive knowledge and
understanding which I will use to strengthen my work. I now really understand the
true meaning of person-centred commissioning for wellbeing and how to engage
with users of services to co-design services and improve outcomes”.
Emma’s employer:
“We’re delighted that Emma has completed her course. She’s helped change the
focus of some work from the development of a strategy for ‘consultation’ to a
project of co-design focusing on the needs of a specific group and empowering
the whole team to redesign pathways and services – this has made a huge
difference to our team”.
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Table Discussions – 1• Pre-selected Groups.
• What’s working and what’s not? Main challenges you face? What does good look like? How would a more constructive conversation help achieve it? How could tools such as Market Position Statements help?
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Table Discussions - 2
• Agree your main challenge and any possible ways forward.
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www.local.gov.uk
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World Café session choices1. Involving people in design and delivery of servic es. Isaac Samuels, NCAG &
Katie Clarke-Day, Coalition for Collaborative Care
2. Managing risk and ensuring quality: how to ensure a shared approach. Tom Maloney, North-West ADASS
3. Working together on workforce - Joint planning. Jim Thomas, Skills for Care
4. Understanding the business of providing care and support, and what it costs. Ian Turner, Registered Nursing Home Association & Colin Angel, UKHCA
5. Bringing commissioning and procurement together t o innovate. Grace Abel & Brigid Day, LGA
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Table Discussions – 3
• Achievable priorities for constructive conversations - for the next three months?
• One take away commitment to share