conquer your inbox: tips & tricks for managing email

31
Conquer Your Inbox

Upload: 501-commons

Post on 29-Aug-2014

1.523 views

Category:

Technology


0 download

DESCRIPTION

Overwhelmed by too many emails and looking for a way to simplify your inbox? This presentation covers different ways to reduce your inbox and increase productivity by taking advantage of the more advanced functions such as setting up rules, creating signatures, and more.

TRANSCRIPT

Page 1: Conquer Your Inbox: Tips & Tricks for Managing Email

Conquer Your Inbox

Npower Northwest

bull Vision a thriving community with high performing nonprofits

bull Mission to strengthen the nonprofit sector by catalyzing innovation and driving adoption of technology solutions

Introductions

Elissa Thomas

HandsOn Tech Corps AmeriCorps VISTA

Serving at NPower Northwest

vistastaffnpowernworg

Road Map

bull Email Issues

bull Strategies

bull Tools amp Tips

bull Q amp A

Communication flood

2011 statistics

31 billion email accounts worldwide

112 emails sent and received each day by the average corporate user

71 of worldwide email traffic was spam

Time management

Constant interruptions saps productivity

Email organization

How do you find specific messages

Email Bankruptcy

Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 2: Conquer Your Inbox: Tips & Tricks for Managing Email

Npower Northwest

bull Vision a thriving community with high performing nonprofits

bull Mission to strengthen the nonprofit sector by catalyzing innovation and driving adoption of technology solutions

Introductions

Elissa Thomas

HandsOn Tech Corps AmeriCorps VISTA

Serving at NPower Northwest

vistastaffnpowernworg

Road Map

bull Email Issues

bull Strategies

bull Tools amp Tips

bull Q amp A

Communication flood

2011 statistics

31 billion email accounts worldwide

112 emails sent and received each day by the average corporate user

71 of worldwide email traffic was spam

Time management

Constant interruptions saps productivity

Email organization

How do you find specific messages

Email Bankruptcy

Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 3: Conquer Your Inbox: Tips & Tricks for Managing Email

Introductions

Elissa Thomas

HandsOn Tech Corps AmeriCorps VISTA

Serving at NPower Northwest

vistastaffnpowernworg

Road Map

bull Email Issues

bull Strategies

bull Tools amp Tips

bull Q amp A

Communication flood

2011 statistics

31 billion email accounts worldwide

112 emails sent and received each day by the average corporate user

71 of worldwide email traffic was spam

Time management

Constant interruptions saps productivity

Email organization

How do you find specific messages

Email Bankruptcy

Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 4: Conquer Your Inbox: Tips & Tricks for Managing Email

Road Map

bull Email Issues

bull Strategies

bull Tools amp Tips

bull Q amp A

Communication flood

2011 statistics

31 billion email accounts worldwide

112 emails sent and received each day by the average corporate user

71 of worldwide email traffic was spam

Time management

Constant interruptions saps productivity

Email organization

How do you find specific messages

Email Bankruptcy

Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 5: Conquer Your Inbox: Tips & Tricks for Managing Email

Communication flood

2011 statistics

31 billion email accounts worldwide

112 emails sent and received each day by the average corporate user

71 of worldwide email traffic was spam

Time management

Constant interruptions saps productivity

Email organization

How do you find specific messages

Email Bankruptcy

Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 6: Conquer Your Inbox: Tips & Tricks for Managing Email

Time management

Constant interruptions saps productivity

Email organization

How do you find specific messages

Email Bankruptcy

Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 7: Conquer Your Inbox: Tips & Tricks for Managing Email

Email organization

How do you find specific messages

Email Bankruptcy

Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 8: Conquer Your Inbox: Tips & Tricks for Managing Email

Email Bankruptcy

Communication overload from flood of unanswered messages can lead to temptation to delete entire inbox

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 9: Conquer Your Inbox: Tips & Tricks for Managing Email

4 Drsquos

Delete it

Do it

Delegate it

Defer it

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 10: Conquer Your Inbox: Tips & Tricks for Managing Email

ldquoZero Inboxrdquo

Strategy to keep your inbox at bay

ldquoHow to reclaim your email your attention and your liferdquo

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 11: Conquer Your Inbox: Tips & Tricks for Managing Email

The email-less organization

Some companies are now banning email

or seeking to limit internal emails

bull Atos will phase out email by 2014

bull Volkswagen will no longer email after hours

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 12: Conquer Your Inbox: Tips & Tricks for Managing Email

Determine when to NOT use email

Can you use other tools for the following

1 Coordinating schedules

2 Document collaboration

3 Managing projects

4 Group decision-making

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 13: Conquer Your Inbox: Tips & Tricks for Managing Email

Productive routines

Set specific times to go into your email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 14: Conquer Your Inbox: Tips & Tricks for Managing Email

RulesFilters

bull Outlook Rules and color-coded categories

bull Gmail Priority Inbox and address filters

bull Mac Mail 5 Rules

bull Auto-filter

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 15: Conquer Your Inbox: Tips & Tricks for Managing Email

Gmail additional filters

bull Gmail users get many address variations

bull Delivered to same inbox

bull username+taggmailcom

bull Makes it easy to add a filter or label for messages sent to those variations

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 16: Conquer Your Inbox: Tips & Tricks for Managing Email

Searching

bull How to search like a pro in Gmail

bull Search tips for Outlook

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 17: Conquer Your Inbox: Tips & Tricks for Managing Email

Spam

bull Most email providers like Gmail and Outlook have effective spam filters

bull If you host your own email server you need to look into spam filter services

bull When you get spam report it

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 18: Conquer Your Inbox: Tips & Tricks for Managing Email

Auto-response

ldquoVacation rulerdquo

Let people know you canrsquot respond right away

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 19: Conquer Your Inbox: Tips & Tricks for Managing Email

ldquoCannedrdquo responses

bull Gmail Labs services include canned emails (Settings -gt Labs -gt Canned Responses)

bull Outlook ldquoQuick Partsrdquo text segments you can easily insert into an email

bull Business services like MailTank automate sending email messages

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 20: Conquer Your Inbox: Tips & Tricks for Managing Email

Managing multiple accounts

bull You can add other accounts to your main Gmail account without having to log out and log back in repeatedly

bull Outlook can be configured to receive emails from other accounts including Gmail Hotmail Yahoo Mail etc

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 21: Conquer Your Inbox: Tips & Tricks for Managing Email

Scheduling emails

Create when you have timehellip

hellipGoes out at the right time

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 22: Conquer Your Inbox: Tips & Tricks for Managing Email

Twitter with your email

bull TwinBox plugin for Outlook adds a Twitter toolbar

bull You can automatically sort incoming messages based on specific hash tags

bull Includes URL shortening

bull Allows managing multiple accounts

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 23: Conquer Your Inbox: Tips & Tricks for Managing Email

Keyboard shortcuts

Adds seconds back to your life The seconds add up

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 24: Conquer Your Inbox: Tips & Tricks for Managing Email

Best invention ever

In Gmail there is an ldquoundo sendrdquo option

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 25: Conquer Your Inbox: Tips & Tricks for Managing Email

Resources

bull NPower Northwest Knowledge Center

bull Microsoft at Work blog

bull Zero Inbox tips

bull Become a Gmail Ninja

bull How to Unclutter Your Outlook Inbox webinar

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 26: Conquer Your Inbox: Tips & Tricks for Managing Email

Thank You

Elissa Thomas

HandsOn Tech AmeriCorps VISTA

vistastaffnpowernworg

HandsOn Tech Corps Seattle

NPower Northwest

wwwnpowernworg

Q amp A

Page 27: Conquer Your Inbox: Tips & Tricks for Managing Email

Q amp A