connection - newsletter.jrninc.com · simpsonville, sc celebrates customermania tim rook the team...

CONNECTION

REGIONAL FLOCK GATHERS

The SouthEastern KFC Franchisees Association meeting was held November 10th thru 12th in Atlanta, GA at the Renaissance Waverly Hotel.

SEKFCFA is the largest regional association in the U.S. with a membership of approximately 150 franchisees. These franchisees represent over 1000 KFC's from 10 states: Virginia, North and South Carolina, Georgia, Florida, Alabama, Mississippi, Louisiana, Tennessee, and Kentucky.

Joe Kendall, JRN Operations Controller said, “It was a good meeting. We got to meet Gregg Dedrick (new KFC President) & Scott Bergen. Scott is the Marketing guy. We saw the new menuboard and new commercials.”

SIMPSONVILLE, SC CELEBRATES

CUSTOMERMANIA Tim Rook

The team at the KFC in Simpsonville, SC are true 100% Customer Maniacs, and have fun doing it! On October 7, they blew away their customers with hospitality, service and fun. I visited the store and was amazed!

RGM Kathy Nations is a real customer maniac who dressed up her store like never before. An employee in a chicken suit waved to every passing car and waved in customers- and everyone in town was honking their horn as they passed KFC. As customers walked from their cars to the restaurant they noticed on the Reader Board a "free Kid's Birthday party" was being given away that day (by a coloring contest).

As customers entered the restaurant, the door was opened by a greeter who welcomed them to their KFC. The greeter informed each customer to take a free spin at the prize wheel where they could win a free dessert, drink, crispy strip, wedges, or BBQ sandwich. (Most people were saying "What? For real? Wow!”)

(Continued on page 6)

MEETINGS AND MANIACS

Gregg Dedrick, new KFC President, addresses SEKFCFA.

IMPORTANT BENEFITS NOTICE FROM EDDIE KERR! SEE PAGE 3!

Vol. 6 No. 11 November 2003

John R

JRN CONNECTION November 2003 Vol. 6, No. 11 2

NEWS FROM THE TRENCHES HARRY IS A 100 AGAIN Rodney - I was in Tallahassee looking at the

express opening at FAMU. I stopped and saw Chuck in the AM - sales are up and CER is gold. Life is Good at Paul Russell!

I stopped at N. Monroe to get some lunch about 2:30 and ordered a Colonel's Crispy Strips combo. I had a 100% Champs experience with Hot N Fresh Strips, good wedges, all packed properly with hospitable service with speed. Harry was at the window doing a cash audit so I said hi! Harry told me he had 5 straight 100's, so life is good at N. Monroe too! I wanted to make sure that Harry knows how much I appreciate his hard work. (Harry Milligan is RGM at N. Monroe, Tallahassee, FL.)

Thanks! Tim Rook, Franchise Team Coach

ABOUT TO REACH A MILLION AT PAUL RUSSELL ROAD

David, (Neal) Just wanted to let you know that when I talked

with Chuck he was very excited about only being $800 away from 1 million for the year......The Tallahassee market is a wonderful bunch to work with. I can always tell they are giving 110%. They are so proud to be a part of JRN. The only problem I see is that they really seem to like you....Ha, Ha

Tina Smith, JRN Accounting (See”Cookie Monster,” next column)

SALEM’S CROWNS JEWELS Regina Blandford and Misty Owens and crew

(Salem, IL) continue to keep their high standards, for Customermania and hot and fresh!!! They now have 9 100's in a row, for 3 Triple Crowns in row and a total of 4 for the year!!!! Outstanding job!!!!

Ramona Robison, Area Manager

COOKIE MONSTER DOES IT AGAIN!

I would like to congratulate Chuck "Cookie Monster" Brown and his Tallahassee Team Paul Russell Rd. for achieving their $1 millionth dollar on Oct.25th.

I would also like to congratulate them for making a 95 on the second round of their CER. They earned a 94 on their first round CER. This was a total team effort. They did a magnificent job! I love consistency!!!

Lastly, the team continues to excel in CHAMPS too with a 98 average this quarter.

Chuck's awesome team had a team celebration to recognize all their top performers during their November safety meeting. Join me in cheering this great team on to new heights!

Congratulations to David Jones, Area Manager, Chuck Brown, RGM and Dona Keyes, AUM.

North Monroe, Tallahassee, FL KFC, Harry Milligan, RGM

In the files of the recently purchased Smyrna, TN KFC, was a 1980 issue of The Bucket. In it was an article about JRN Regional Manager Jack Hager, then Area Supervisor. Jack had discovered an envelope with $260 cash in the Lynchburg KFC parking lot.

"I was supposed to meet some folks in the parking lot that morning, and while I was waiting I started picking up trash in the lot," Jack said at the time. "There was this envelope of money up against the curb with no identification on it except the bank's name. So, I went in the store and called the bank to report finding the money. I really didn't think much more about it till I heard from the lady who lost it."

The customer, trying to retrace her steps when she realized the money was missing, called the bank which let her know Jack had reported it. She wrote praising Jack’s honesty, “It is refreshing to meet someone that young who is so responsible and will go this length to do a good deed.”

JRN already knew he was a keeper.

IS THIS AN HONEST FACE?


This is my grandson Christian, celebrating his 5th birthday at Chucky Cheese in Panama City, FL. He loves to dance, while snapping his fingers he spins around on the floor. "John Travolta" eat your heart out.

Letha Beatty, JRN Columbia Office

This is my little grandson. His name is Johnathon (Shack) Forrest. His parents are Shacarta &Yvette Forrest. He was born 11/4/03. I AM PROUD TO BE HIS GRANDMOTHER.

Janice King, Brownsville, TN RGM

Congratulations to Bonnie and Clifford Elkins of Athens, TN. They were married on September 21, 2003. Bonnie Elkins (Norwood) has been employed at the Athens KFC for 30+ years. The newlyweds went to Gatlinburg and Cherokee, NC for the Honeymoon.

HE’S GOT THE FEVER!

THE HONEYMOONERS LOVE SHACK

JRN Benefits Announces "TWO New" Changes for 2004

The year 2004 brings two new exciting changes to the total benefits program that is offered to all eligible employees. For the first time, you will have a choice to choose from two different Major Medical Health plans offered through Blue Cross Blue Shield of Tennessee. Plan A is the same great plan that you are currently enrolled in. Plan B offers a higher deductible along with higher co-payments which helps lower your cost of health insurance. This new option lets you select the coverage that best suits your needs and pocketbook.

The second new change is the opportunity for qualified applicants to purchase through payroll deductions a Cancer Supplemental Policy. The Cancer Ultimate III is designed to help pay both the medical and non-medical expenses related to the treatment of Cancer. These policies are underwritten by Life Insurance Co. of Alabama, the current carrier for our Dental Insurance. These policies are loaded with benefits and you will have a choice of two different plan designs.

Information regarding both these new changes will be arriving in the stores the first week of December. All applications are due back to payroll by December 22, 2003 via facsimile.

Please feel free to give either Eddie Kerr or Jenny Robertson a call at Mid State Insurance with any questions you may have concerning the coverages or changes to the program. Our direct number is 1-800-903-4065.


CUSTOMER COMMENDATIONS

Adam, Brian and Johnny at the Nolensville Rd. Nashville, TN KFC are great employees and display great customer service, says a carry-out customer who was very impressed with their level of service.

A drive-thru customer at the Murfreesboro Rd. Franklin, TN restaurant says Lisa is very nice and assisted her in getting exactly what she wanted. She adds that Lisa’s friendliness was so above and beyond it helped her to forget the bad experience she had with another location.

The taste of the buffet food at the Etowah, TN store is exceptional, says a Dine-in customer who delivered his compliments to the manager, Tamara, who was also the cook. The customer also expressed appreciation for the cleanliness of the location.

Dine-in customers of the Dawson, GA KFC stated they are very pleased with the professional service provided by Mica.

Amanda at the Wards Rd. Lynchburg, VA restaurant is very happy, bubbly and polite, observes a drive-thru customer. Another drive-thru customer says that this is the cleanest KFC and the best service and food of any store he has visited.

A drive-thru customer of the Gulf Beach Hwy. Pensacola, FL KFC says that Popcorn Chicken service is quick and the staff is friendly.

Felicia is always smiling, happy and friendly, says a drive-thru customer of the Aquia, Stafford, VA store. The customer adds that she always gives great service. (From Aquia RGM, Jane Green, “Felicia has worked for JRN for 5 years as a shift supervisor and has the best customer service I’ve seen.”)

At the Cool Springs, Franklin, TN restaurant, a carry-out customer says he

receives excellent service. He says the store has definitely improved since his last visit, and James, a manager, is very polite.

She made a report and received a call from the manager, says a customer of the Quincy, FL store. Mr. Brown, who assisted her with her problem is very professional and extremely helpful, says the caller.

“Chicken pot pie, quick, courteous service,” writes a drive-thru customer of the Foley, AL KFC. “Wish to compliment KFC on chicken pie–filling excellent and crust magnificent… Used to get a larger, thinner pie, but this version is superior. Thanks for bringing it back.”

Anthony is very nice, says a dine-in customer at the Memorial Blvd. Murfreesboro, TN restaurant. He adds that the food on the buffet is great. Another dine-in customer says that she enjoys the new unit.

At the Kannapolis, NC store Glenda is very special and nice, says a dine-in customer. She says that she takes her grandmother to this unit every Sunday since she likes Glenda so much.

Angie, at the Paul Russell Rd. (Tallahassee, FL) KFC is fantastic, polite, and efficient, says a drive-thru customer.

“Outstanding service… very clean facility and well maintained,” writes a carry-out customer of the Shelbyville, TN store.

The Old Fort Parkway, Murfreesboro, TN restaurant offers excellent food, service and management, writes a carry-out customer.

A dine-in customer of the Black Mountain, NC store says he receives excellent service, the female manager is very nice, and the food is always great.


TWO CROWNS FOR LIGHTFOOT We would like to congratulate our team at

Lightfoot, VA for their second Triple Crown this year!

We just received our 6th perfect score in a row, which has resulted in 2 back to back Triple Crowns.

Thanks everyone, Liz and Lisa

CUSTOMER COMMENDATIONS

A carry-out customer of the Tanglewood, Roanoke, VA KFC says she called in a large order at the last minute and the employees were excellent and the meal was correct and delicious.

Kadiegra at the Apalachee Pkwy. Tallahassee, FL store gives excellent service according to a drive-thru customer. The customer adds that her service is superb, she is always polite and prompt.

Service is very speedy at the Blacksburg, VA restaurant, says a drive-thru customer. And Lisa is always very friendly and pleasant.

A dine-in caller from the Maryville, TN KFC says the service is great there, especially from cashier Travis.

Heather is terrific, declares a drive-thru customer of the Harding Place, Nashville, TN store. He says she seems very excited about serving the customers and that she is absolutely great and an asset to the company. She is very friendly and has a smile on her face all the time.

The Strawberry Plains, Knoxville, TN restaurant is very clean and the food is very good, says a dine-in customer. He told manager, Don, about how nice the unit was.

A customer says that manager, Manny, at the Radford, VA KFC, called her and was very apologetic about her incorrect order.

At the Massaponax, Fredericksburg, VA restaurant a customer says she received great service from a male employee. She did not get his name, but he is African American.

A customer stated he observed a customer arguing with manager Marquatta in the Massaponax store. The customer said he observed Marquatta being very patient with the customer and did not interrupt or become rude anytime during the discussion. He says that the way in which Marquatta handled the situation was very commendable considering the customer’s irate and belligerent behavior.

The entire staff is consistently polite and helpful, says a dine-in customer of the E. Oglethorpe Ave. Albany, GA KFC, and she normally receives superior customer service.

FOOD FEEDBACK To: Kentucky Fried Chicken

I don't ask much from a fast-food restaurant: just fresh food, a quick turnaround, and competent, friendly service. Sometimes, to my delight, the experience exceeds my expectations. I'm writing about such an experience with the consistent quality at one of your restaurants, located at Old Fort Parkway in Murfreesboro, TN.

Your location in Murfreesboro, TN on Old Fort Pkwy. is one of the best KFCs that I have ever been to. The food is always hot. I always order the boneless BBQ wings and, every time I order them, the fine people give me a couple extra and always treat me with the utmost respect. The wings that I get from this particular location always seem to be bigger than your competitors also. Keep up the good work. I think you should do something to reward these folks.

Michael D. Stevenhagen Please pass along this compliment to

everyone who should see it. And keep up the good work! This message was posted on the Planetfeedback

website.

I would like to thank the managers and the team members of Vann Dr. Jackson, TN for the Triple Crown that they received in September.

Sandra Sherrod, Area Manager

CROWN CAKE AT VANN


SIMPSONVILLE CELEBRATES (Customermania, continued from page 1

Submitted by Tim Rook for Kathy Nations -RGM -Simpsonville, SC)

After the eat-in customer placed their order, a hostess poured their drink and helped them to their table. The customers noticed something different in the dining room -tablecloths on each table with a glass vase holding a real red rose at each table!

The customers also noticed the coloring contest entries for the free birthday party that the kids had colored which were now displayed around the dining room.

The food (including the free spin item) was quickly delivered to the customer, and the hostess made sure all the napkins and condiments needed were present. The hostess also came around with a basket of free biscuits and offered each customer a biscuit.

Just when the customers were feeling great about KFC, the chicken would come back in and have some fun with them. The chicken had on a sign that said "Kiss the chicken and get an apple turnover". They also got their picture taken kissing the chicken! (Kathy will get extra mileage when she displays all those pictures of people who dared to kiss the chicken!) I have never seen so many happy laughing customers having such a good time in any KFC! The employees loved it and the customers loved it because everyone was happy -it was like "we were having a party at our house -come on in"! AUM Shannon told me she saw many of her regular customers and they all left smiling.

As if that wasn't enough -when the night shift came on, an employee who specializes in face painting and balloon animals came on duty and delighted every kid that came in. It was great!

What was even better -sales were up 12% versus last year for the day!

Simpsonville, SC is KFC J718181. Kathy Nations runs a great restaurant- 97% CER just 3 weeks ago and 96.3% Champs average for the year. She has driven sales to almost $1.2 million this year in a small trade area of less than 101,000 people. She has been with KFC over 20 years including KFCC operations, and franchisee now with JRN. She has been the Training coach for many new hires in the Greenville, SC market and is the leading moneymaker in her volume band for JRN.

When we talk about "show me a great store, and I will show you a great RGM" then Kathy's picture should be right there!

Tim Rook, Franchise Team Coach -KFC Southeast

Simpsonville KFC Greeter stands by the “Wheel of Food Fortune” which customers spun for free edible prizes, such as drinks, deserts or BBQ sandwiches.

People (and chicken) line up for the special personal service being offered that day. (The chicken was

probably there to feather her nest.)

Tim Rook (left) and Rodney Shaw (right) kiss the chicken (center) which earns them a free apple

turnover. Of course, kissing the chicken is its own reward.


Above are two pictures of a birthday party. Thirty of Pauline Buttrey’s friends surprised her with a party at theTullahoma, KFC. June Gregory, RGM Emeritus, Tullahoma, TN

Amanda Curtis (second from left above), the granddaughter of Tullahoma, TN RGM, Rose Leftwich, won the Southeast Regional Star Search competition November 1st. E. World Publishing and Entertainment Corp. awarded her a recording contract and work has begun on her CD.

VP of Operations and Marketing for E. World, David Florence, said, “I am very excited to be able to work with Miss Curtis and feel confident we have a fresh voice and capable young country music star on our team.” Robert Gregory is the grandson of June

Gregory. His team, the Moore County Raiders, won the championship trophy of the Duck River Valley Youth League, which he is holding. His team, and now the trophy, attend Lynchburg, TN elementary School.

NEW STAR WINS CONTRACT

SHE’S SURPRISED

THANK YOU, TULLAHOMA, Thanks to you and all the rest for

remembering our anniversary. We think you are a sweet bunch of people and we love everyone of you very much. God Bless every one of you. Let me say Thanks again.

Love, Elmer and Pauline

Here is a picture of hard working Harold Moore doing what he does best. From June Gregory, Tullahoma, TN.

RAIDERS WIN!!


FLYING COLORS IN GREENVILLE, SC

Some great things are happening in Greenville.

I just wanted to say thanks to some people who have made things happen in their restaurants.

We had all our CER’s done on a week end and still got some great results. White Horse Rd. earned a 92% during a Saturday lunch rush. Thanks to RGM Drucilla Goodman and her management staff of Ann Morrow, Krystal Monroe and Tee Davis for a great job.

Laurens Rd. was done on Saturday also, an earned a 94%. This was a great effort by the entire team of RGM Jerry Coleman, Linda Durham, Valerie Johnson, and Stephanie Jones.

Lastly, Simpsonville had theirs Sunday afternoon and scored a 97%. This was another super result from the super team of RGM Kathy Nations, Shannon Sutherland, Dawn Hughes, Joy Auvil and Rebecca Ellis.

During the months of August and September we had three Triple Crowns achieved. I’m very proud of the teams in Laurens Rd., Simpsonville and Travelers Rest with RGM Kenny Cannon, Annie Perry, Virginia Johnson, Linda Holland and Denise Shelton. Travelers reached 5 in a row and Simpsonville is at 5 in a row and counting. Thanks to all for being customer maniacs.

Also, during October, we had three restaurants reach the million dollar mark for the year. Congratulations to White Horse Rd., Travelers Rest and Simpsonville. I don’t know who my big dog is going to be!!!!!!

I would also like to recognize my new team in Mauldin, RGM, Carmine Morry, Bobby Coleman, Janice Clasby and Linda Jones, for all the hard work and the great results they are starting to get in that restaurant.

Frank Frattarelli, Area Manager

On Halloween night, in Columbia, TN, the Colonel wasn't just at KFC. The employees of Holland Pharmacy in Columbia, TN were all decked out for Halloween.

When Mrs. Neal visited the pharmacy, the employees decided that their pharmacist, Walter Holland, should dress up as Colonel Sanders, as he had the year before. The employees called JRN to let us know he was dressed up and we went down, with our props, to get his picture.

That chicken must have been "finger lickin’ good". But Mr. Holland wasn’t too fond of our floppy chicken. (Is that where the boneless wings come from? They’re good!– Allen)

Vickie Graham, Construction Karen Casteel, Marketing

COLONEL HAUNTS HOLLAND’S ON HALLOWEEN

MADISON’S NEW HEIGHTS Hey, just to wanted to say we made Triple

Crown for the second time this year!!! I just wanted to say thank you to my team for all their hard work on making this happen. If it was not for all of them and working as a team we wouldn’t have made it happen!!!!!!! So, great job and we are working on number 3 for our great boss Tony Bridges. He has been real good to us here at Madison Heights store #155. Thanks for everything...

Also just wanted to say Happy Thanksgiving and hope everyone has a nice Christmas, and be safe.

Donald Thomas, RGM, Madison Heights

SIMPLENET NEEDS SIMPLETONS You may receive a check in the mail for $3.50

from Simplenet to entice you to sign up for their internet access service. DO NOT BE FOOLED! This is a common scam used by disreputable companies. If you cash the check, you agree to Simplenet's unconditional and unfair terms and fees. DON'T BE A SIMPLETON FOR SIMPLENET! DO NOT DEPOSIT OR CASH THAT CHECK! TEAR IT UP! AVOID TROUBLE!


A TRIP DOWN MEMORIAL BLVD. MURFREESBORO, TN

These photos were sent from the store also known as Murfreesboro #3. These happy folks actually work, too.


These are Halloween pictures of the

Assistant and Manager’s kids on Halloween. Pictured as a fairy is Shawna Vance, age 2. And pictured as Spiderman is Alex Vance, age 3, son of Shawn Vance. Shawn is the Assistant in the Richlands, VA store. Also pictured, as a Power Ranger, is Chandler Honaker, age 5. Strawberry Shortcake is Tiffany Triplett, 5 ½. They are the daughter and stepson of Tomilya Honaker who is the daughter of Claudette Arms, the RGM in Richlands, VA.

Tomilya has also worked as a cashier in Richlands, VA for 5 ½ months. It is ironic that Claudette started at KFC when Tomilya was 5 years old and Strawberry Shortcake was her favorite character. And now, at 5, this is her daughter’s favorite character. Tiffany is identical to her mom at age 5 and makes a great Strawberry Shortcake. She just celebrated her birthday this month with a Strawberry Shortcake party.

Claudette Arms, RGM Richlands, VA

I’M A FAIRY! WHAT YOU WISH FOR?

CANDY!

YOU GOT IT!

HALLOWEEN MEMORIES


This letter is to wish one of our former

employees well, and that God be with her wherever she is. Tara Messick was a great employee for over a year at our store in Shelbyville, TN. She joined the Navy and left in August.

Mary Elkins, RGM, Shelbyville, TN

TIPS OF THE HAT Humboldt, TN Dear Manager,

Friends of Tennessee Infant Parent Services would like to thank you for your donation of buffet and meal certificates. Your generosity is most appreciated.

Our golf tournament was a huge success and your certificates were given as a "closest to the pin" prize. The proceeds from the golf tournament will be used to purchase Christmas gifts for needy children in our program.

Thank you again for your support of our children and families. Sincerely yours, Tonye M. Petway, Chairperson Friends of TIPS Development Committee

SERVICE WORKER

PETA, PETA, REPETA PETA protests continue to show up,

especially in Virginia and Florida. When they do, this is what you need to know.

1. Contact your area manager. Contact JRN at 931-381-3000.

2. RGMS should request that demonstrators leave ONLY if they interfere with the normal course of business. This includes:

• Disrupting auto or pedestrian traffic on your property. • Handing out pamphlets or brochures on your property. • Debating with employees or customers and disrupting restaurant operations. • If demonstrators continue disruptive activities, call the police and ask that the demonstrators be removed. • Immediately check the restaurant areas for leaflets that the demonstrators may have left in the dining room or in the restrooms. (Continued in next column.)

(PETA Continued from previous column.) 3. Also check the exterior of the store and the

parking lot and remove any leaflets found including leaflets left on customer cars.

4. If any media (TV, radio or newspaper) arrive on site to cover the demonstration, all restaurant employees should be instructed not to speak to the media on behalf of KFC (or give their personal views) but to give the media the KFC Media line number (502-874-8100).

5. Advise KFC Public Relations at 502-874-8100 of the demonstration and call in the demonstration information to the KFC Report 800#: 1-800-848-7475


LAST NAME FIRST NAME LOCATION DATE YEARSPAYNE WILLIAM L. Massaponax, VA 12/1/70 33LEGRAND JEFFREY KEVIN Marion, IL 12/6/82 21GIBSON RONNIE LEE Columbia, TN Office 12/1/83 20WILLIAMS GARY L. N. Monroe St. Tallahassee, FL 12/15/83 20POWDEN JO ANN Olney, IL 12/28/87 16BOUGH MARTHA J. Linton. IL 12/2/89 14BROWN KENNETH W. Winchester Rd. Lexington, KY 12/11/89 14JENNINGS TERRY L. Harris Martin Regional Office 12/18/89 14ROBERTS LULA MAE Lake City, TN 12/19/89 14CRUMPTON BETTY T Gulf Beach Pensacola, FL 12/9/90 13Moore Richard W. Columbia, TN Office 12/31/92 11KELTNER BARBARA ANN Columbia, TN Office 12/6/94 9HALL TRACY M. Ft. Henry Dr. Kingsport, TN 12/14/94 9BROCK TENA L. London, KY 12/15/94 9VAUGHN JANICE V. Dyersburg. TN 12/4/95 8CASSELL DANIEL G. Marion, VA 12/22/95 8WOOD DENISE A. Jack Hager Regional Office 12/1/96 7ORR CAROLYN Terre Haute, IN 12/2/96 7BLEVINS DAVID L. Corbin, KY 12/2/96 7BATES SHEREE A. Harris Martin Regional Office 12/2/96 7PAINTER DIANE L. Lynn Garden, Kingsport, TN 12/13/96 7SMITH MILDRED K. Georgetown, KY 12/8/97 6ARNOLD PATRICIA R. Timberlake, Lynchburg, VA 12/9/97 6THOMAS TERESA K. Radford, VA 12/27/97 6CHAPMAN FELICIA Z. Aquia, Stafford, VA 12/2/98 5JONES BRITTNEY H. Union City, TN 12/8/98 5MITCHELL ASHLEY N N. Slappey, Albany, GA 12/8/98 5CARTER MELVIN L. Columbia, TN 12/21/98 5TUCKER BRANDY S. West Frankfort, IL 12/27/98 5STROBLE TONYA L E. Oglethorpe, Albany GA 12/1/99 4THOMAS TROY F. Blacksburg, VA 12/7/99 4WILLIAMS CORLIS R Lightfoot, VA 12/7/99 4BUCHANAN RICHARD L. Terre Haute, IN 12/8/99 4DOTSON SHANAVIA D Springhill Ave. Mobile, AL 12/11/99 4CHASE JEFFERY E. Jack Hager Regional Office 12/15/99 4BUCHANAN JOHN C. Murfreesboro Rd. Franklin, TN 12/16/99 4JOHNSON MIKOYLA D Warsaw, VA 12/16/99 4KERNS SAMUEL L. Laurens Rd. Greenville, SC 12/18/99 4REED EARL F Lightfoot, VA 12/20/99 4SNODDY TRUDY I. Greer, SC 12/20/99 4ANTONSON THOMAS Tanglewood, Roanoke, VA 12/28/99 4AFERDITA KRYEZIU Nicholasville, KY 12/31/99 4PALMER KENDALL R. Lebanon, TN 12/2/00 3WILLIAMS EARNESTINE D. Augusta St. Greenville, SC 12/4/00 3BUCKLES HAL W. Greer, SC 12/11/00 3JAMES JANA L 6704 N. 9th, Pensacola, FL 12/12/00 3KELLEY JAMES A. Vinton, VA 12/13/00 3MAYS JASON A. Madison Heights, VA 12/14/00 3BRUNER JR. LONNIE D. Nicholasville, KY 12/16/00 3HAWK WARREN J. Patton Ave. Asheville, NC 12/18/00 3

JRN ANNIVERSARY DATES in December 2003


LAST NAME FIRST NAME LOCATION DATE YEARSBUCKNER DON H. Strawberry Pls. Knoxville, TN 12/26/00 3BEATY LETHA J. Columbia, TN Office 12/31/00 3BURKS STEPHANIE N Madison Heights, VA 12/5/01 2SMITH WILLIAM D Lightfoot, VA 12/5/01 2MURPHY DANA L Corbin, KY 12/9/01 2LEMAY-SELLERS MARTHA Columbia, TN Office 12/10/01 2FULLEN JESSICA M Vinton, VA 12/12/01 2BREEDEN JONATHAN T Benton, IL 12/13/01 2BANES CHRISTOPHER E Mt. Vernon, IL 12/17/01 2WILLIAMS SHALEISHA L Cordele, GA 12/17/01 2WHITMAN ADAM J Simpsonville, SC 12/19/01 2MADUEKWE UKIWE N. Monroe St. Tallahassee, FL 12/23/01 2COLE MARY E Grundy, VA 12/31/01 2CASE BRIAN D Patton Ave. Asheville, NC 12/31/01 2JOHNSON JASSEMINE M Centralia, IL 12/1/02 1SMITH TAMMIE S Wards Rd. Lynchburg, VA 12/2/02 1CLAY LINDSAY N Wards Rd. Lynchburg, VA 12/3/02 1SPARKS WAYNE LEE Terre Haute, IN 12/3/02 1JENK KIMBERLY E. Tillman's Corner, Mobile, AL 12/3/02 1STEVENSON LOUIS L Vann Dr., Jackson, TN 12/4/02 1WALKER JAVON L. Massaponax, VA 12/4/02 1CAMPBELL SCOTT E Madison Heights, VA 12/5/02 1CORTOPASSI MICHAEL K. Saraland, AL 12/5/02 1ADAMS NICOLE R West Frankfort, IL 12/6/02 1DAVIS BARBARA B Wards Rd. Lynchburg, VA 12/7/02 1HOLLON ASHLEY N Wards Rd. Lynchburg, VA 12/8/02 1PIERCE KIMBERLY A Paris, TN 12/9/02 1WITT JOHN ANDREW Bristol #1, TN 12/9/02 1DENNIS CHARITY L. Crossville, TN 12/9/02 1KEYS FRANKLIN Massaponax, VA 12/9/02 1KMRUSHCH EKATERINA V Wards Rd. Lynchburg, VA 12/9/02 1REINHARDT CHRISTOPHER L Terre Haute #2, IN 12/9/02 1SEARIGHT SHARONNOTAE K Winchester Rd. Lexington, KY 12/9/02 1SHERROD SANDRA N. Roy Kuester Regional Office 12/9/02 1SALES CHRISTIE L Wards Rd. Lynchburg, VA 12/10/02 1WRIGHT TABATHA L Wards Rd. Lynchburg, VA 12/10/02 1YOUNG MEYATA SHANTE' Nine Mile Rd. Pensacola, FL 12/10/02 1PALMER SANDACE L Massaponax, VA 12/11/02 1TERRY DEFANE S. Milton, FL 12/11/02 1RAGLAND CHRISTINA KAY Wards Rd. Lynchburg, VA 12/12/02 1HARRELL VICTORIA 6704 N. 9th, Pensacola, FL 12/12/02 1MARTINEZ JOSE Cool Springs, Franklin, TN 12/13/02 1ROBERTS RONALD L Terre Haute, IN 12/13/02 1WILKERSON MONIQUE R Wards Rd. Lynchburg, VA 12/14/02 1OTEY JR GARRY L Robinson, IL 12/14/02 1PERKINS AARON D. Airport Blvd. Mobile, AL 12/14/02 1HAYES RACHEL M Bristol #3, VA 12/16/02 1BEARD JR JAMES K Terre Haute #2, IN 12/16/02 1RANDOLPH NICK R Metropolis, IL 12/17/02 1PULIDO GENARO Nolensville Rd. Nashville, TN 12/20/02 1



What’s going on? Don’t be a stranger. Tell everybody about it! Send your picture, articles, letters, whatever, to: JRN Connection, Attention Allen Underwood, P.O. Box 1257, Columbia, TN 38402

HAPPY THANKSGIVING!

MAY YOU AND YOURS BE SATIATED

THIS SEASON!

HUH! ADKINS, SMADKINS! GIMME THOSE COOKIES!

UH-OH! SANTA’S GETTING READY!

RUDOLPH! QUIT DRINKIN’ ALL THE VODKA!

SO YOU BETTER WATCH OUT!

JRN HR Director, Dave Quint, gets stars in his eyes meeting Col. Sanders clone, Col. Baxley.

LAST NAME FIRST NAME LOCATION DATE YEARSLONG BRITTANY A Wards Rd. Lynchburg, VA 12/21/02 1KING JAKE R Martin, TN 12/22/02 1JONES SHANTA M. Springhill Ave. Mobile, AL 12/23/02 1RIVERS DOUGLAS E Dawson, GA 12/24/02 1ANDREU BRYAN A Athens, TN 12/26/02 1ADKINS AMANDA M Wards Rd. Lynchburg, VA 12/30/02 1DECKER JAMES T Wards Rd. Lynchburg, VA 12/30/02 1MATTHEWS SANDRA C Wards Rd. Lynchburg, VA 12/30/02 1PATTERSON KATHY Wards Rd. Lynchburg, VA 12/30/02 1DUNCAN WILLIAM C Orange Ave. Roanoke, VA 12/30/02 1SAUNDERS SAMANTHA L Madison Heights, VA 12/31/02 1BARBEE RICK L Concord #2, NC 12/31/02 1WIGGINS RACHEL B Weaverville, NC 12/31/02 1NELSON LINDA J. Columbia, TN Office 12/31/02 1


HEY! YOU FORGOT ME ON PAGE 9!

OK. BUT DON’T DO IT AGAIN!

Sorry. How about this?

Everybody’s a critic.

HEY! I HEARD THAT!

connection - newsletter.jrninc.com · simpsonville, sc celebrates customermania tim rook the team...

Documents