Connecting with peopleConnecting with peopleLiz McGettiganLiz McGettigan

Libraries and Information Services ManagerLibraries and Information Services Manager

Connect-ErConnect-Er

OutlineOutline Where we areWhere we are What we’ve doneWhat we’ve done Information and Information and

electronic serviceselectronic services Learning servicesLearning services Heritage servicesHeritage services Business servicesBusiness services

       

                 

Information and Information and electronic serviceselectronic services Free broadband Free broadband

Internet and e-Internet and e-mailmail

Free ICT learningFree ICT learning 24/7 access to the 24/7 access to the

library services – library services – reservations, reservations, renewalsrenewals

Libraries websiteLibraries website Online enquiriesOnline enquiries

Council websiteCouncil website Community Community

websites - websites - Community safety Community safety

Access PanelAccess Panel

Holocaust Holocaust websitewebsite

Heritage Heritage websiteswebsites

Learning servicesLearning services

5 Learn Direct 5 Learn Direct centrescentres

Free ICT Free ICT trainingtraining

1/1 training as 1/1 training as requiredrequired

SupportSupport

Electronic Electronic booking systembooking system

Learner Learner tracking systemtracking system

ECDL test ECDL test centrecentre

CV, Typing CV, Typing lifestyle courseslifestyle courses

The People’s Network 2003Short documentary film

Film: People’s Network documentary(feat Frank McKell, library user)

Community portalCommunity portal

Barrhead-scotland.com

First community First community websitewebsite

Content from Content from the communitythe community

Steered by the Steered by the communitycommunity

Owned by the Owned by the communitycommunity

Its Funny Whit Ye Remember 2003Barrhead People’s Story

Audio – ‘Barrhead Laundry’ by Margaret Quail, Barrhead People’s Story Group

Neilston Railway StationCentenary 2003Working with

the Community

Film – ‘The Royal Train Visit 1964’

Audio – ‘The Beeching Report’

by Gina Henderson (Historical Society)

East Renfrewshire’s Community Safety Portal

East Renfrewshire’s Access Panel website maintained by volunteers

Making a difference to Making a difference to Heritage servicesHeritage services

Giffnock heritage Giffnock heritage centrecentre

Local area heritage Local area heritage websiteswebsites

Local area history Local area history publicationspublications

Information Information requests servicesrequests services

Genealogy and Genealogy and family history family history classesclasses

Barrhead Heritage Trail -

Involving the community in their heritage

The Holocaust project The Holocaust project

Oral testimoniesOral testimonies ResearchResearch Website Website CDROMCDROM BookletBooklet Gypsy and Gypsy and

Jewish Jewish Storytelling Storytelling workshopsworkshops

Survivors talks Survivors talks in librariesin libraries

Book and film Book and film displays in displays in librarieslibraries

BookmarksBookmarks BibliographiesBibliographies Resources listsResources lists

The Elements The Elements

InterviewsInterviews

Oral testimoniesOral testimonies

ResearchResearch

Sourcing Sourcing artefactsartefacts

and imagesand images

Breadth of Breadth of contentscontents

Ernest tells of how his brothers had to dig their own graves, how he just

survived and no more and was found lying in the dust

in Belsen.

Survivors Testimonies

Film clip: ‘If the Liberation Came One Day Later’, by Ernest Levy, Holocaust Survivor

Audio selection, text transcriptions, biography, personal

images, bibliography, web links

Children's Artwork – Secondary & Primary Schools

Online Learning Resources –Books, stories, history, media

End users’ responses – a sample page from the guest book

Making a difference?Making a difference?

2.5-3,000 hits 2.5-3,000 hits per weekper week

1,000 CD ROMS1,000 CD ROMS Now used as a Now used as a

learning tool in learning tool in schools in schools in ScotlandScotland

Guest book Guest book commentscomments

National and National and international international interest (IFLA)interest (IFLA)

TV and radioTV and radio Word of mouthWord of mouth

Current ICT ProjectsCurrent ICT Projects

Community portal and CP areasCommunity portal and CP areas Children’s portal animation and Children’s portal animation and

interactive anti-drugs gamesinteractive anti-drugs games Learning portalLearning portal Heritage portalHeritage portal Digitisation projectDigitisation project

Making a difference? Making a difference? changing lives? changing lives?

Libraries relevant and real to Libraries relevant and real to community lifecommunity life

Libraries contributing to corporate Libraries contributing to corporate and national agendasand national agendas

Libraries leading, innovating and Libraries leading, innovating and producing quality educational producing quality educational resources and e-contentresources and e-content

Libraries showing how to make ICT Libraries showing how to make ICT interesting and useful interesting and useful