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Apani BukshSenior HR Solutions Consultant ServiceNow

@ApaniBuksh

Connecting The Enterprise Dots

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The Goal of HR Service Delivery Is to Consumerise the Employee Service Experience

HR Service Delivery

✓ Choices

✓ Guidance

✓ Help

Talent Management

PayrollCore HR

Benefits

EmployeeRelations

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HR

FACILITIES

FINANCE

FINISHSTART

Unstructured | Incomplete | Untimely

IT

Onboarding and Transitions Doesn’t Work in Silos

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HR FACILITIES FINANCEIT

Consistent Experience | Easy to Deploy

ServiceNow Enterprise Onboarding and Transitions Is Different

FINISHSTART

4

Enterprise Service Delivery Platform

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Enterprise Onboarding and Transitions is a part of the ServiceNow HR Service Delivery product

Case & Knowledge Management

Employee Service Center

Enterprise Onboarding &

Transitions

Enterprise Onboarding and Transitions Is a Part of the ServiceNow HR Service Delivery Product

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Enterprise Onboarding and Transition Goals

Employee Onboarding

Employee Off-Boarding

Employee Location Change (Domestic or International)

Employee Org Change

Employee Promotion

Go

als

Distributed Management

Consumerized Employee Experience

Improved New Hire Time to Productivity

Increased Departmental Productivity

Best Practice Analytics

Use

s

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Enterprise Onboarding and Transitions Event Definition

Activities

Activity Sets

Lifecycle Event Onboarding

Pre-hire

Background Check

Pre-boarding

Complete Super forms

SelectEquipment

Setup Office

Day 1

Create Badge

Setup Payroll

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International Transfer Example

Global Mobility Review

Task to Global Mobility Team:

Review/ Recommend Transfer

Compensation Review

Task to Compensation Team: Review/ Recommend

Transfer

Offer Generation

Task to HR: Generate Offer

Offer Acceptance

Task to Employee: e-Sign Offer Letter

Pre-Transfer

Task to HR: Request Relocation

Task to HR: Request Visa (Needs Visa = Yes)

Task to HR: Update HRIS

Task to IT: Update account access and

equipment

Task to Corporate Security: Change building access

Task to Stock Admin: Review impact

Transfer Day

Task to Employee: Make changes to medical benefits

Wait for Transfer Date

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DEMO

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