conflict negotiation
DESCRIPTION
Conflict And Negotiation What is Conflict? What is Negotiation?TRANSCRIPT
![Page 1: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/1.jpg)
CONFLICT NEGOTIATION
Taha MirzaCMBA4
![Page 2: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/2.jpg)
CONFLICT NEGOTIATION
![Page 3: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/3.jpg)
• A process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about.
It encompasses a wide range of conflicts that people experience in organizations like:
Incompatibility of goals. Differences over interpretations of facts. Disagreements based on behavioural expectations.
![Page 4: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/4.jpg)
Transitions in Conflict ThoughtTraditional View of Conflict is the belief that all conflict is harmful and must be avoided
Human Relations View of Conflict is the belief that conflict is a natural and inevitable outcome in any group
Interactionist View of Conflict is the belief that conflict is not only a positive force in a group but that it is absolutely necessary for a group to perform effectively
![Page 5: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/5.jpg)
Task Conflict Conflicts over content and goals ‐of the work
Relationship Conflict Conflict ‐ based on interpersonal relationships
Process Conflict Conflict over how work gets ‐done
![Page 6: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/6.jpg)
The Conflict Process
![Page 7: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/7.jpg)
How can conflict be managed successfully?
![Page 8: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/8.jpg)
![Page 9: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/9.jpg)
A process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them.
BATNAThe Best Alternative To a Negotiated Agreement; the lowest acceptable value (outcome) to an individual
![Page 10: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/10.jpg)
Bargaining strategies
![Page 11: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/11.jpg)
![Page 12: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/12.jpg)
Issues In Negotiation
![Page 13: Conflict Negotiation](https://reader033.vdocuments.mx/reader033/viewer/2022061220/54869f5bb4af9f8a608b48dc/html5/thumbnails/13.jpg)