conflict in decision making

Conflict in Decision Making What is it? Is it good or bad?

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Conflict in Decision Making

What is it? Is it good or bad?

Conflict Defined...

What is Conflict? An organization's approach to conflict can make it

either constructive or destructive. Functional and Dysfunctional Is natural and inevitable

Levels of Conflict

Intrapersonal or intrapsychic conflict –Conflict that occurs within an individual–Self Conflict

Interpersonal conflict –Conflict between individuals

Levels of Conflict

Intragroup Conflict – Conflict within a group that might share goals but differs

over means

Intergroup Conflict – Conflict between different organizations, groups or

communities

Confrontation Avoiding Compromising Forcing Collaborating

Resolving and Managing ConflictResolving and Managing Conflict

Thank You

Good Decision Making, Decision Making, Making Good Decisions

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