confidential. do not distribute. emerson educational services capabilities overview latin america
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Emerson Educational ServicesEmerson Educational ServicesCapabilities OverviewCapabilities OverviewLatin America
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Train and keep high-quality team
members.
Learn best practices to meet
profitability goals.
Emerson Educational Services: Your Emerson Educational Services: Your Best Partner for Employee TrainingBest Partner for Employee TrainingEmerson Educational Services: Your Emerson Educational Services: Your Best Partner for Employee TrainingBest Partner for Employee Training
A well-trained team knows their tools and knows how to use them to meet short-termand long-term goals. Work with a partner — Emerson Educational Services can bringyour entire team the expertise they need to face each challenge.
What if you train personnel and they leave? Worse yet, what if you don’t train them and they stay?
Train personnel and improve not only operations, but a sense of ownership in the operation’s results – a proven ingredient in employee satisfaction and retention.Train with the experts from Emerson and profit from their experience to meet your business goals.
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Factors Impacting the Human CapitalFactors Impacting the Human CapitalFactors Impacting the Human CapitalFactors Impacting the Human Capital– Challenges Facing the Industry
Turnover Motivation Career Path
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Americas Workforce EnvironmentAmericas Workforce EnvironmentAmericas Workforce EnvironmentAmericas Workforce Environment
McKinsey Global Institute, The world at work: Jobs, pay, and skills for 3.5 billion people. 2012.Source: Manpower Consulting - Argentina
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Constraints around Americas Workforce Constraints around Americas Workforce Constraints around Americas Workforce Constraints around Americas Workforce
Source: Manpower Consulting - Argentina
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Unskilled Personnel Create Financial Unskilled Personnel Create Financial Stress in CompaniesStress in CompaniesUnskilled Personnel Create Financial Unskilled Personnel Create Financial Stress in CompaniesStress in Companies
Source: Manpower Consulting - Argentina
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How are Companies Responding to How are Companies Responding to Balance the Uneven WorkforceBalance the Uneven WorkforceHow are Companies Responding to How are Companies Responding to Balance the Uneven WorkforceBalance the Uneven Workforce
Source: Manpower Consulting - Argentina
Training makes a difference……
Boost self esteem and personal development of the personnel
Helps in the formation of leaders
Improves technical level (hard qualities) of the personnel and avoids mistakes and reduce safety risk
Increases level of satisfaction with assigned position, which has a direct impact on personnel rotation
Favors promotion towards positions of higher level of responsibility
Contributes to make the employee feel better about himself/herself by improving job performance
Generates return of investment (ROI)
Why is important to provide trainingWhy is important to provide trainingWhy is important to provide trainingWhy is important to provide training
Emerson ConfidentialSlide 9
Maximize Employee Loyalty with Maximize Employee Loyalty with Emerson Educational ServicesEmerson Educational ServicesMaximize Employee Loyalty with Maximize Employee Loyalty with Emerson Educational ServicesEmerson Educational Services
The understanding of the product or installed base and the plant operation, will translate in several advantages:
Increases level of commitment from the employeesDecreases employee attrition Less financial impact for the plant as a consequence of unplanned plant shut downs and employee rotation
The understanding of the product or installed base and the plant operation, will translate in several advantages:
Increases level of commitment from the employeesDecreases employee attrition Less financial impact for the plant as a consequence of unplanned plant shut downs and employee rotation
A well-trained employee, is a loyal employeeA well-trained employee, is a loyal employee
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IACET Accredited Training ProviderIACET Accredited Training ProviderIACET Accredited Training ProviderIACET Accredited Training Provider Emerson Process Management
Educational Services is an IACET authorized training provider.
– The International Association of Continuing Education and Training (IACET) is the premier standards-setting organization for continuing education and training. Our strategic mission is to promote IACET standards as a benchmark for quality program delivery. IACET Authorized Providers are an elite group of educators dedicated to quality in continuing education and training. Consumers trust the IACET CEU because they know that the Authorized Providers’ processes must follow the ANSI/IACET Standard for Continuing Education and Training and have been thoroughly assessed by a third party.
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U.S. & CanadaLocations 18Instructors 154
Latin AmericaLocations 8Instructors 20
Europe Locations 25 Instructors 119
Middle East & Africa Locations 6Instructors 36
Asia-Pacific Locations 16Instructors 105
SummaryLocations 73Instructors 434
Emerson Global Educational Services Emerson Global Educational Services
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Emerson Educational ServicesEmerson Educational ServicesTraining OptionsTraining OptionsEmerson Educational ServicesEmerson Educational ServicesTraining OptionsTraining Options
● Product Training
Asset Optimization
Fisher Control Valves & Instruments
Daniel
DeltaV™ /PROVOX™ /RS3™
Syncade™ Smart Operations Management Suite
Liquid & Process Analytical
Machinery Health™ Management
Measurement
Micro Motion
Ovation® / WDPF®
Regulators
Remote Automation Solutions
Roxar
PlantWeb®
Process Training
Plant Safety
Process Control & Loop Tuning
Refining Process Training
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Operator / Maint Training Solutions• Complete Training Solutions
• Services to fit your needs and meet your objectives•Design
• Development• Testing
• Training• ‘As-built’ Courseware
• Scenarios• Scoring• Reports
• Architecture Options
On-Site / Traditional Classroom• Instructor led
• On-site or factory locations• Locations worldwide
• Local Language support• Hands-on
• Engineering• Maintenance
• Operations
V-Learning• Instructor Led
• No travel required
eLearning Training• Hands on, ‘learn-by-doing’
• Self paced training• Available via the internet
• Progress monitored with LMS
Emerson Educational Services Emerson Educational Services Training Delivery Platform OptionsTraining Delivery Platform OptionsEmerson Educational Services Emerson Educational Services Training Delivery Platform OptionsTraining Delivery Platform Options
Consulting Services
Value
Specialization
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Emerson Educational Services Emerson Educational Services Traditional Classroom & On-Site Traditional Classroom & On-Site TrainingTraining
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Emerson Educational ServicesEmerson Educational ServiceseLearningeLearning
Hands-on, learn-by-doing including workshops Available via the internet Train on your schedule, no travel required
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Emerson Educational Services Emerson Educational Services Virtual Classroom TrainingVirtual Classroom TrainingEmerson Educational Services Emerson Educational Services Virtual Classroom TrainingVirtual Classroom Training
FEATURESVIRTUAL
CLASSROOM
Instructor Led
Individual Work Station
Professional Curriculum
Home @ Night
Att end from Anywhere
Customize Content
No Travel Hassles
Best Cost Option
Greatest Course Content Flexibility
https://emersonprocess.adobeconnect.com/_a13754005/p11116600/
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World Class Training ApproachWorld Class Training ApproachPlant Personnel: Asset or Liability?Plant Personnel: Asset or Liability?World Class Training ApproachWorld Class Training ApproachPlant Personnel: Asset or Liability?Plant Personnel: Asset or Liability?
Training Determines the Difference:
1st - Training Assessments the Human Centered Design (HCD) approach
2nd – Training Assessments result in Targeted Training
3rd – Targeted Training is more effective and reduces cost
Proven Case Studies
Total Hours of Study for
all Job Roles
Post AssessmentPre Assessment
Training Days
Post Assessment
Pre Assessment
Training Assessments – Targeted Training Assessments – Targeted Training Assessments – Targeted Training Assessments – Targeted
<<< Lifecycle Services Consulting Process >>>
Develop Agreement
Design & Plan
Explore
• Initial customer contact
• Phone and/or face-to-face meeting
• Identify training requirements
• Identify key stakeholders to move forward
• Submit training assessment proposal
• Training Assessment kick off meeting
• Define business objectives
• Define KPIs• Define job roles• Identify SMEs• Identify test questions
• Conduct pre assessments
• Conduct skills gap analysis
• Define training deliverables
• Identify resource requirements
• Define training development timeline
• Submit proposal for training program development
• Develop OTS• Develop MTS• Finalize post assessments
• Develop instructor led training
• Develop on-line training
• Conduct train-the-trainer sessions
• Deploy blended training solutions
• Evaluate and refresh curriculum
Agree to training assessment
Agree to training program
development
Implement
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Training On Demand. Competency Training On Demand. Competency development programdevelopment programTraining On Demand. Competency Training On Demand. Competency development programdevelopment program
Industrial AreaIndustrial Area
Vir
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Work AreasWork Areas
Certification Levels
Certification Levels
Delivery Methods
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Emerson Educational Services Emerson Educational Services Targeted Training ExampleTargeted Training ExampleEmerson Educational Services Emerson Educational Services Targeted Training ExampleTargeted Training Example Challenge
– Need to maximize Kuwait Oil Company (KOC) capability
– Expedite 8 graduate engineers productivity
– Provide broad technical knowledge of automation Program Scope
– Definition of business objectives
– Pre-Examination
– Design/Delivery of 19 week training program
– 8 Emerson Training Business Units
– PSS/AO/MHM, Daniel, Fisher, Rosemount Analytical, Micro Motion, RAS and Roxar
– Post Examination Result
– Delivered multi-business unit targeted training program for 8 graduate engineers
– Post examination results revealed notable increased level with knowledge of automation
– Company looking to repeat program at other sites
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Educational Service ContractEducational Service ContractEducational Service ContractEducational Service ContractScope
– Provision of educational services providing enrollment for the participation of employees of Petrobras on trainings provided by Emerson. Included all trainings of the Educational Service Catalog - Brazil.
– Duration: 1095 Days
Bu´s Included
– PGS;
– FLOW ;
– RAS;
– FCS;
– RAI;
– RMD
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You can Rely on Emerson Educational Services for You can Rely on Emerson Educational Services for Your Team’s Training Needs!Your Team’s Training Needs!You can Rely on Emerson Educational Services for You can Rely on Emerson Educational Services for Your Team’s Training Needs!Your Team’s Training Needs!
Targeted, flexible training designed to satisfy the organizations needs
Numerous topic and learning platform combinations available
Training delivered by experts– Certified instructors have application expertise and field experience
Proven student satisfaction ratings Courses and instructors assessed after each course
We can help you maximize the return on your most important investment – your employees.
Emerson ConfidentialSlide 23
In SummaryIn SummaryIn SummaryIn SummaryExisting Problems:
Macro: Challenges facing the industry at a global level
Our goal:
“Through our competency development program, achieve that your employees base attain operational excellence and increase their sense of belonging towards your company”
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Veronica Turner Director Educational Services - Latin AméricaTel: + 1 954 846 5044E-mail: [email protected]
(Place your contact information here)
Veronica Turner Director Educational Services - Latin AméricaTel: + 1 954 846 5044E-mail: [email protected]
(Place your contact information here)
Contactos:Contactos: