concurrent session: digital transformation for …...future forward one way to view the digital...
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Future Forward
Digital Transformation for Staffing FirmsConcurrent Session:
Moderator: David Francis, Research Manager, CCWP, Staffing Industry Analysts
Panelists:
§ John Hassett, EVP, Technology & Services Development, Allegis Global Solutions
§ Ralph Henderson, President, Professional Services and Staffing, AMN Healthcare Inc.
§ Marcus Sawyerr, President, AGX, The Adecco Group
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Future Forward
What is digital transformation?
© CrainCommunicationsInc.Allrightsreserved.
Future Forward
What is digital transformation?
Source: Accenture
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Future Forward
What is digital transformation?
Source: The Adecco Group 4Q17 Earnings Transcript
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What is digital transformation?
Digital transformation refers to using technology to: § Bring offline processes/services online§ Create new markets and business models§ Provide better UX for clients and candidates§ Lower costs/improve efficiency through technology
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One way to view the digital landscape:
Talent acquisition technology ecosystem
Source: Staffing Industry Analysts
Systems of record
HRIS/HCM
• Applicant tracking system (ATS)• Talent management• Workforce planning• Benefits/Admin• Other workforce software
VMS
Candidate discovery
Online job advertising
• Job boards• Job aggregators• Social media job sites• Community sites• Online classifieds• Programmatic job ads/job
distributors
Human cloud• Online staffing• Crowdsourcing• Online Work Services
Automated sourcing technologies
• Search-match tools/Resume parsers• SPAP• ISMS• People aggregators
Candidate assessment
Screening tools• Psychometric assessments• Skills tests• Culture assessments
Interviewing platforms
Candidate engagement
Survey techTexting/email techChatbotsEngagement platforms
Candidate verification
Background checks
Screening tools
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Source: Innosight, “Dual Transformation: How to Reposition Today’s Business While Creating the Future”
Warning signs of industry disruption
§ Changing customer habits § Declining customer loyalty § More venture investment in your industry § Pressure on profit margins § New entrants succeeding with a different business model
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§ Rate sessions on the Conference Community (all sessions)
§ Fill out the Evaluation Card on your chair (concurrent sessions)
Two Easy Ways to Give Feedback
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Presentations Available to Download§ Available on March 2§ www.staffingindustry.com/ppts_efna18
Audio Recordings with Screen Capture§ Available to purchase§ Place your order at Conference Media Kiosk outside the
Exhibit Hall located near the Conference Registration Desk
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Stay connected§ Join the 2018 Executive Forum Online Conference Community
§ Online Community is open for ONE YEAR for you to follow-up with fellow attendees.
§ Look for an email invitation to activateyour account ORvisit https://efna18.pathable.com
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Connecting & Optimizing the Talent Supply ChainContingent and workforce professionals gather for the award-winning Collaboration in the Gig Economy event where all players in the talent supply chain join together to explore the new frontiers of the workforce solutions ecosystem. Collaborate with the most advanced buyers of staffing and workforce solutions.Register now at www.collaborationgigeconomy.eu
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Connecting & Optimizing the Talent Supply ChainContingent and workforce professionals gather for the award-winning Collaboration in the Gig Economy event where all players in the talent supply chain join together to explore the new frontiers of the workforce solutions ecosystem. Collaborate with the most advanced buyers of staffing and workforce solutions.Register now at www.collaborationgigeconomy.com
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2018 Executive Forum North America
February 26 – March 1, 2018Future Forward