concepts other pilot flight attendants dispatch atc maintenance

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Crew Resource Management

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Page 1: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

Crew Resource Management

Page 2: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

Crew Resource Management

Concepts

Page 3: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

Communication:

•Other pilot•Flight attendants

•Dispatch•ATC

•Maintenance

Page 4: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

RESOURCES

Hardware: airplaneSoftware: charts, manuals

Liveware: personnel

Page 5: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

Camping Resource Management

Page 6: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

Camping Resource Management

Concepts

Page 7: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

Communication:

•Friends/family•Other hikers

•Forest/park rangers

Page 8: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

RESOURCES

Hardware: pack, tent, bootsSoftware: map, guide books

Liveware: hikers, rangers, friends

Page 9: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

SITUATIONAL AWARENESS:

The accurate perception of what has happened, what is going on now, and what will happen in the

future.

Page 10: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

FATIGUE

Long duty daysAbnormal working hours

Disrupted circadian cycles

Page 11: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

FATIGUE

Poor physical conditionToo much pack weight

Too long hiking distanceInadequate nutrition

Page 12: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

The CRM concept of detecting possible

threats/errors, and managing them efficiently and

effectively.

Threat and Error Management

Page 13: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

Possible Responses to Errors:

• Trap• Exacerbate

• Fail to respond/ignore

Threat and Error Management

Page 14: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

• Weather• Terrain• Fuel

• Fatigue• Loss of situational awareness• Unruly/dangerous passengers

• Mechanical failure

Threat and Error Management

Page 15: Concepts Other pilot Flight attendants Dispatch ATC Maintenance

• Weather• Terrain

• Food/Water• Fatigue

• Loss of situational awareness• Wild animals/poisonous plants

• Equipment failure

Threat and Error Management