con7558_carini-ebs istore oow 2014 (1)

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Oracle iStore: What’s in Your Cart?Robert CariniDirector, Product Management

Kannan BalakrishnanSenior Director, Product Development

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Safe Harbor StatementThe following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 4

Program Agenda

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Improved User Experience

New Features

New Integrations

Product Roadmap

Additional Resources

Questions & Answers6


Improved User Experience


Action Menu Drop-down

All available actions are reorganized under a pull-down menu. Users simply select an action and click Go to navigate to the appropriate page.

Details on list prices, discounts, and surcharges are displayed in a pop-up window that the user can launch from the shopping cart.

In addition, related items for the shopping cart can be displayed on cart pages, so that the user can add them to the cart with single click.


Checkout flow for Business-to-Business users

A progress bar identifies each step of the checkout flow.

If shipping, billing, and end customer information are enabled at line level, the header and line level information are displayed on the same page.

Flex fields and customer information is reviewed on the Order Review page.

Billing address is defaulted with billing organization’s primary billing address.

Shipping page is skipped during the checkout flow when the shopping cart does not include any shippable products.


Checkout flow for Business-to-Consumer users

As with B2B users, a progress bar identifies each step of the checkout flow for B2C users.

Shipping, billing and payment information have been merged and are displayed on a single page.

The new user interface streamlines the checkout process for the B2C iStore user.


Multiple Shipping and Billing AddressesFor configured items with a quantity greater than one, a customer might need to ship some configurations to multiple locations.

The same concept may apply for billing. The original configured item can be split to allow separate billing and shipping for split configurations.

Oracle iStore users can also specify the shipment priority for an order.


Advanced Order TrackingOracle iStore merchants can enable advanced searching functionality for business and partner users.

Oracle iStore users can query orders using multiple parameters, such as line statuses, pricing agreements, ordered items, shipping, billing and customer information.


New Features


Add to Cart NavigationUsers will remain on the Product Catalog page when they are selecting products to place into their shopping cart.

Eliminates the need of navigating to and from the shopping cart page.

Increases usability and improves the user interface interaction by retaining context.

Add to Cart Navigation eliminates the need to transition to the shopping cart page every time a user decides to add a product to their shopping cart.


Direct Item EntryWhen placing an order in Oracle iStore, B2B users can now use their own familiar part number instead of knowing the internal inventory item number on the merchant’s iStore site

B2B users can reference their own unique part numbers (as defined by the merchant) which are cross referenced in the Inventory Master

Order Management receives the additional Customer or Cross Reference Part Number from iStore, thus improving order accuracy through consistent order capture.


Payment Book EnhancementsThe Payment Book functionality in Oracle iStore allows users to create, update and delete credit card preferences. In this release, Oracle iStore provides merchants the ability to disable the Payment Book facility and not retain or display credit card preferences

This enhancement allows the iStore merchant to selectively turn off the Payment Book capability for selected B2B users. Additionally, the Payment Book capability can be completely turned off for B2C users.

If the Payment Book is disabled, then the Oracle iStore application prompts the user for their payment information during the checkout process


One-click Shopping List Management

One-click shopping list management provides users with the ability to dynamically create new shopping lists while remaining on the current shopping page

Additionally, users can add products directly to their existing shopping lists with a new user interface control

This feature makes the shopping list management process more streamlined and intuitive by introducing a new interface control allowing users to add a product directly to an existing shopping list, or create a new shopping list on the fly and add products directly to that shopping list


Item Details Pop-up DialogThe item details pop-up enhancement introduces a new user interface control that provides a pop-up window when the user clicks on a product detail icon

This enhancement eliminates the need for the Oracle iStore user to navigate to an additional product detail page to view additional information for a given product

This feature also enables content for product detail data to be customizable such that the iStore merchants can define additional attribute information for products. Additional product attribute information (beyond what is defined in Oracle Inventory) can be displayed for a given product


Carousel View for Related Products

The Carousel View enhancement provides an alternative way of displaying long lists of related products by introducing a sliding carousel control; this allows the user to review the list of related products horizontally in an easier fashion

This type of view is extremely useful, for example, when having to scroll a potentially long list of items, in this case products that appear in the product catalog detail page or the shopping cart page


Product ComparisonUsers have the ability to highlight the features they feel are important for each of the products being compared.

Users can arrange and change the display of the products being compared.

As a result of this comparison, users have the ability to select a product, the quantity, and add it to the shopping cart.

XML content by product can be referenced to show additional product attributes and their values.

Product comparison can be easily invoked from the product catalog or product detail pages on a section per section basis.


Multi-customer AccessProvides B2B users the ability to place and view orders on behalf of other customers.

Enables B2B users with the ability to switch customers (parties) and accounts – much like the Account Switcher ability.

Leverages the Trading Community Architecture (TCA) model by assigning Oracle iStore user contacts to additional customers as self-service users.

This enhancement is controlled by a new profile option such that iStore merchants can optionally uptake this feature


iStore Available 24 x 7Latest Middleware platform: Fusion Middleware 11g and WebLogic Server to replace OC4J

Latest Database platform: Oracle 11gR2 11.2 Database

On-line patching via Edition-Based Redefinition for near-zero down-time

iStore merchants can keep their on-line web sites available as opposed to taking them down for maintenance and losing sales orders.


New Integrations


New Integrations• Advanced Pricing• Advanced Supply Chain• Bills of Material• Configurator• Content Manager• Contracts *• General Ledger• Human Resources• Install Base• Inventory

• iSupport• Marketing• Order Management• Partner Management• Payments• Procurement *• Quoting• Sales• Trading Community Architecture (TCA)• Workflow


Contracts IntegrationOracle iStore integrates with Oracle Contracts expert module to provide the Terms and Conditions based on the items in the shopping cart.

Oracle Quoting allows sales representatives to download the terms and conditions to their desktops in Rich Text Format (RTF), modify them and upload the changes to the quote.

Users are still able to view the terms and conditions when these types of quotes are published through Oracle iStore.


Procurement IntegrationOracle iStore provides a cXML Industry Standard catalog punch-out capability. Instead of feeding product information into multiple procurement systems of buyer organizations, suppliers can own and manage their catalog information centrally in iStore.

Users of a procurement system can browse supplier catalogs provided by iStore. Users can add items to their shopping cart in iStore. Upon checkout, items are sent back to buyer's procurement system.

Users view the items in their procurement system and proceed to create purchase requisitions.


Product Roadmap


Item Orderability Based on RulesiStore merchants need the ability to define which customers are allowed to order which products

For example, Customer “A” maybe able to purchase all items except for repair parts and promotional items. Alternately, Customer “B” can purchase only repair parts from your web store front

This planned feature in Oracle iStore leverages the Item Orderability rules defined in Oracle Order Management and provides iStore merchants with a way to enforce business rules when having their iStore users select and order products.


Web ServicesProvide Web Services to access Oracle iStore business and process flows

Support the ability to perform user authentication, retrieve lists, items, and product details

Support the ability to create shopping carts, display pricing information, and to review, place and book orders

This planned feature will allow customers to use their own front-end user interface and leverage the iStore transaction processing plumbing

This planned feature will also enable Mobile eCommerce


Mobile eCommerceProvide open source application code as a building block for mobile eCommerce access

Authenticate, display pre-defined shopping lists, and place orders directly from the mobile device

Infrastructure to select products, create a shopping cart, process orders and allow mobile users to view their order status and order history

Based on the latest iPhone user interface and HTML5 standards


iStore-Endeca Search IntegrationEnable users with alternate, intuitive search and access to the product catalog data without needing to specify queries or views in advance

Locate items easily with auto-suggested searches that span all storefronts and product catalogues

Provide visual appeal, intuitive flow, and the ability to smoothly browse, filter and select items for purchase

Increase sales with a superior online shopping and purchasing experience


Additional Resources


iStore Demo Grounds• Moscone West

• Demo Pod #3759


“Meet the Experts”• Moscone West - 2000

• Date: Wednesday• Time: 3:15pm to 4:00pm


Questions and Answers

con7558_carini-ebs istore oow 2014 (1)

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