computer questions? contact the oit helpdesk: (865) 974-9900 or

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Page 1: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or
Page 2: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Computer Questions?Contact the OIT HelpDesk:

(865) 974-9900 or http://help.utk.edu

Page 3: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

OIT’s Website

• Password Changes• Technology Training

• IT Academy http://oit.utk.edu/training/online-training/academy

• Computer Lab Information• Computer Security Information• Technology Help• “Are You New” Help Pages

http://oit.utk.edu

Page 4: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Campus Connectivity

WIFI

Page 5: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Gone Phishing!

• “Attention Web-Mail User…your account will be deactivated…”

• “Click on the link below…login with username and password”

OIT will NEVER ask you to email your name, password, or SSN!

http://security.tennessee.edu

Page 6: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

P2P Networks: Closed

Page 7: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Are You New?The Life Preserver

Page 8: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Computer Service CenterLocated in The Commons in Hodges Library

• Application Failure• Virus / Spyware• Wireless Connection

Page 9: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

The Commons

Tech Support The Studio

The HelpDesk Computer Labs

The Commons

Page 10: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

NetID Uses• Email• Computer labs• Online@UT

• MyUTK• Wireless• VolPrint & Library

Page 11: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

University Email

[email protected]

This is where the University will send email. Please check it daily.

http://outlook.com

Page 12: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Find it!Look for People Finder at the top of any UT or OIT page

Page 13: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

MyUTK

Take care of all your UTK activities from one central location

http://myutk.utk.edu

Page 14: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Online@UT [Blackboard]

• Send Email• Announcements• Syllabus• Course Materials

(Lecture Notes, etc.)

http://online.utk.edu

Page 15: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Staffed Computer Labs• Art & Architecture• Commons in

Hodges Library• Humanities• Perkins• Presidential Court

Page 16: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Free Technology Workshops

• Latest Microsoft Office• Graphics• Web page development• Research• Statistical

http://oit.utk.edu/training

Page 17: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Stay Connected with OITFollow us on Twitter & Facebook

to keep up with all OIT Services

http://twitter.com/ut_oit

Page 18: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Four Ways to Get Help

http://oit.utk.edu

OIT Website

http://commons.utk.edu

The Commons

http://oit.utk.edu/help/areyounew

Are You New? The Life Preserver

The HelpDesk

(865) 974-9900http://help.utk.edu

Page 19: Computer Questions? Contact the OIT HelpDesk: (865) 974-9900 or

Questions?