comprehensive guide to itil certification

1

Click here to load reader

Upload: carl-sawatzky

Post on 24-May-2015

1.567 views

Category:

Business


1 download

DESCRIPTION

Today, organizations in both the public and private sectors are making ITIL Certification practically mandatory for their IT professionals. This makes it even more critical than ever that you’re fully prepared and confident when taking your exams. Learning Tree ITIL training ensures that you will be.

TRANSCRIPT

Page 1: Comprehensive Guide To ITIL Certification

Based on ITIL V3 Qualification Scheme Diagram © OGC's Official Accreditor - The APM Group Limited 2008 (3.04.09)

ITIL® TrainingAchieve Your ITIL® Certification GoalsLearning Tree offers these courses to help you achieve ITIL v3 Certification:

SS982

SO991

ST992

SD993

CSI994

OSA995

RCV996

PPO997

SOA998

ITIL v3 Lifecycle Modules ITIL v3 Capability Modules

ITIL® v3Expert

ITIL v2ManagersCertificate

ITIL v2PractitionerCertificates

188189193

Managing Across the Lifecycle - 983

ITIL v3 Foundation Certificate - 197

ITIL v3Foundation

Bridge Certificate192

ITIL v2FoundationCertificate

LEGENDSS – Service Strategy

SO – Service Operation

ST – Service Transition

SD – Service Design

CSI – Continual Service Improvement

OSA – Operational Support and Analysis

RCV – Release, Control and Validation

PPO – Planning, Protection and Optimization

SOA – Service Offerings and Agreements

All Learning Tree Course numbers are in italics.

ITIL v2 Practitioner Certificates (3.5 credits each)

188 ITIL® v2: Change, Configuration and Release Management189 ITIL® v2: Service Desk, Incident and Problem Management193 ITIL® v2: Practitioner Agree and Define (IPAD) Certification

ITIL v3 Managers Bridge (5 credits)

198 ITIL® v3 Managers Bridge

ITIL v3 Foundation Bridge Certificate (0.5 credits)

192 ITIL® v2-v3 Foundation Certification Bridge

ITIL v3 Foundation Certificate (2 credits)

197 ITIL® v3: Achieving Foundation Certification

ITIL v3 Capability Modules (4 credits each)

995 ITIL® v3 Intermediate Qualification: Operational Support and Analysis996 ITIL® v3 Intermediate Qualification: Release, Control and Validation997 ITIL® v3 Intermediate Qualification: Planning, Protection and Optimization998 ITIL® v3 Intermediate Qualification: Service Offerings and Agreements

ITIL v3 Lifecycle Modules (3 credits each)

982 ITIL® v3 Intermediate Qualification: Service Strategy991 ITIL® v3 Intermediate Qualification: Service Operation992 ITIL® v3 Intermediate Qualification: Service Transition993 ITIL® v3 Intermediate Qualification: Service Design994 ITIL® v3 Intermediate Qualification: Continual Service Improvement

Managing Across the Lifecycle (5 credits)

983 ITIL® v3 Intermediate Qualification: Managing Across the Lifecycle

17 credits are required to take the Managing Across the Lifecycle Examination

Questions? To discuss your ITIL Certification path, call us at: 1-800-843-8733

See full course descriptions online:www.learningtree.ca/ITIL

CA ITIL DETAIL

ITIL v3 Managers Bridge198