compliance advisor/ombudsman (cao), for ifc & miga, world bank group workshop
DESCRIPTION
Compliance Advisor/Ombudsman (CAO), for IFC & MIGA, World Bank Group Workshop Marrakech, Morocco, July 2009. International Bank for Reconstruction & Development (IBRD). International Development Association (IDA). International Finance Corporation (IFC). - PowerPoint PPT PresentationTRANSCRIPT
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Compliance Advisor/Ombudsman (CAO),
for IFC & MIGA, World Bank Group
Workshop
Marrakech, Morocco, July 2009
What is the World Bank Group?
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WORLD BANK PRESIDENTRobert B. Zoellick
World Bank Group Board
International Finance
Corporation (IFC)
Multilateral Investment Guarantee
Agency (MIGA)
International Development Association
(IDA)
International Bank for
Reconstruction & Development
(IBRD)
Funding to government projects
Funding to private sector projects
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What is the CAO?
Independent Accountability Mechanism
Addresses concerns of people affected by IFC/MIGA projects
- CAO is a ‘grievance mechanism’
- Independent
- Reports to World Bank Group President
Goal = enhance social & environmental project outcomes
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Accountability structure at IFC and MIGA
IFC MIGA
President World Bank
Group
Project-affected communities
World Bank Group Board
Private sector client
Private sector client
Private sector client
IFC & MIGA Policies www.ifc.org/sustainability
Policy on Social and Environmental Sustainability
Performance Standards 1-8:1. Social and Environmental Assessment and Management2. Labor and Working Conditions3. Pollution Prevention and Abatement4. Community Health, Safety and Security5. Land Acquisition and Involuntary Resettlement6. Biodiversity Conservation/Natural Resource
Management7. Indigenous People8. Cultural Heritage
Policy on Disclosure of Information
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Eligibility: Filing a Complaint
1. IFC or MIGA project
2. Social & environmental issues
3. People believe they are or may be impacted negatively by the project
- NGOs can file on behalf of affected peoples
- Confidentiality
- Any language
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Where does CAO interact?
Private sector client
Project-affected communities
Private sector client
Ombudsman
Private sector client
Where does CAO interact?
IFC MIGA
Ombudsman
Compliance
Private sector client
Project-affected communities
Private sector client
Ombudsman
Private sector client
Where does CAO interact?
IFC MIGA
Ombudsman
Compliance
AdvisoryPresident & Managemen
t
Private sector client
Project-affected communities
Private sector client
Ombudsman
Private sector client
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Current CAO Cases
GEORGIA BTC Pipeline Vale-04/05
(Oil pipeline)
KAZAKHSTANLukoil Overseas-03
(Oil & gas field)
RUSSIARusskiy Mir-03(Oil storage and transportation)
INDONESIA Wilmar Group
(Oil palm production)
ECUADORInteragua
(Water infrastructure) KENYAPan African Paper Mills
(Pulp and paper mill)
NICARAGUANicaragua Sugar Estates
(Sugar ethanol plant)
TURKEYStandard Profil
& Assan Aluminum (Manufacturing – auto parts
& aluminium)
PHILIPPINES Ambuklao-Binga
(Hydropower – dam project)
PERUAgrokasa
(Export crops)
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Recent CAO Outcomes: Indonesia
Global palm oil trading company Plantations cleared people’s land
• was this legal? will they be compensated? CAO convened dialogue and assisted
community with negotiations
OUTCOMES: 1000+ villagers had equal place at negotiations Short-term moratorium on palm oil expansion Financial compensation & return of land Funds made available for local enterprises IFC due diligence under audit
Recent CAO Outcomes: Philippines
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• Complaint from indigenous leaders• Privatization of 2 hydropower plants
• Government expropriated land 60 years ago; lack of local benefits
• CAO facilitated multi-party agreement
OUTCOMES Agreement between community leaders, local
government & power company June 2009 Land use rights returned = new Cultural Heritage Site Social development funds for livelihood programs
(tourism, agriculture, infrastructure etc)
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Recent CAO Outcomes: Turkey
Complaint by Turkish trade union regarding workers’ right to freedom of association
OUTCOMES Improved visibility of labor standards in
workplace Training for company management and
workers in IFC’s labor standard Labor audit 6 months after training
Ombudsman: How we work
Information Sharing Assisted Negotiation / Mediation Joint Fact-Finding Community Monitoring Consultation and Dialogue Build on customary methods of resolving
disputes
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Information Sharing Assisted Negotiation / Mediation Joint Fact-Finding Community Monitoring Consultation and Dialogue Build on customary methods of resolving
disputes
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Compliance: How we work
Compliance audit of IFC/MIGA’s due diligence - not the company
Investigation by independent panel of experts Report goes to President, Management &
public – audit kept open until issues addressed
Summary
CAO is independent accountability mechanism for IFC and MIGA projects- “Grievance mechanism”
Helps resolve concerns of project-affected communities - Improve outcomes on the ground
CAO strives to be neutral, fair, and transparent- Confidentiality- Language is not a barrier- Use independent mediators and experts
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Useful links
IFCwww.ifc.org/projects
IFC social & environmental policieswww.ifc.org/enviro
MIGAwww.miga.org/projects
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Contact CAO
www.cao-ombudsman.org
Office of the CAO2121 Pennsylvania Avenue NW
Washington, DC 20433USA
Email: [email protected]: + 1 202 458 1973Fax: + 1 202 522 7400
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