What is CompetencyAny underlying characteristic required performing a given task, activity, or role successfully can beconsidered as competency. Competency may take the following forms:O · KnowledgeO · AttitudeO · Skill

FOUR MAJOR COMEPTENCY GROUPS:1. MANAGERIAL2. TECHNICAL3. CONCEPTUAL4. HUMAN

What is Competency Mapping? Competency mapping is a process

through which one assesses and determines one's strengths.

Use of competency mapping is to analyze the combination of strengths in different workers to produce the most effective teams and the highest quality work.

Competency Mapping Techniques1. Behavioral Event

Interview2. STAR Technique3. Repertory Grid4. Critical Incident

Technique5. Assessment

Centre6. 360 Degree

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Implementation of Techniqueso Identify Job Positiono Job Analysiso Identify KRA’s and KPI’so Identify Required

Competencieso Prepare Competency

Matrixo Measure Gaps