compete in the digital first world

Innovate, Grow and Compete in the

DIGTAL FIRST WORLD

Business in 2020 - A different workplace with different rulesWHAT IS THE DIGITAL-FIRST WORLD?

Technology, societal engagement, and enterprise operations will converge to change the way we do business:

1 Disruptive Technology – Wearable tech, 5G, 3D printing, robotics, etc. are creating a new work environment

2 Changing Demographics – By 2020, workers want their information “now” and will be unconcerned about security or hierarchy

3 Mass Automation – Virtually all industries will have to complete re-platform

4 Cloud – Access to information will be faster and more ubiquitous with cloud developments—public, private, and hybrid

75%JOURNEY TO DIGITAL MATURITY

Who will survive the race to digital maturity ?

75% of the 500 current world's leading organizations will disappear from the top in the next 15 years due to challenges with technology and information management.*

Disruption is Stronger and Faster

10 x the innovations 1/10th the cost 100 x the power

MIT “Technology is wiping out companies faster than ever” A. Regalado, MIT technology Review Sept 2013

Simplify your data model and make better decisionsINFORMATION EVERYWHERE

Organizations commonly have department-specific unstructured information such as documents, presentations, or email.

Inventory system CRM or ERP systems manage structured information.

1/3 of all the information comes from external sources.

By 2020 it won’t be enough to have best of breed solutions, if they exist in their individual silos…

THE INFORMATION ADVANTAGE

SPEED

EFFICIENCY

SECURITY

CONTROL

Organizations that can maximize the value and minimizing the risk associated with the vast amounts of information they control, will retain their advantage.

Who will survive the journey to digital maturity ?

WHICH WAY TO TAKE?Navigate the market chaos

Enterprises must be masters of information. They must leverage its value and ensure a frictionless flow of information coursing through their digital enterprise.

- Muhi Majzoub, Senior Vice President, Engineering, OpenText

“

BEST OF BREED Many invest in point solutions e.g. mobile front-end or campaigns…

JOURNEY TO DIGITAL MATURITYFRAGMENTED PROCESSES This increases the complexity of the daily work, and creates an inconsistent customer experience…

FINANCIAL And if things go really bad, fragmentation can lead to your company's market position deteriorating sharply…

THE INTERNET OF THINGS Security and privacy issues relating to IoT networks, deploying sensors, global standards.

STORE

STRUCTURED AND UNSTRUCTURED INFORMATION 1/3 of all the information comes from external sources.

JOURNEY TO DIGITAL MATURITY

TIOT DIGITAL MATURITY Make the change and invest in digitalization as a primary and driven strategy, and with a holistic approach

Three steps to reach digital maturity

SIMPLFY, TRANSFORM, AND ACCELERATE

With a digital approach you lessen risk, reduce the amount of waste, free up valuable resources and create more opportunities for efficiency and value throughout your organization.

Simplify Automate and control the lifecycle of content

Drive down costs

Minimize compliance

Decrease risk

Organizations who simplify their IT architecture, automate procedures and eliminate legacy systems can effectively drive down costs, minimise compliance risks and be more nimble.

1

TransformCapture content in a business context

Information becomes part of your business processes

Consolidating your information management platforms = better delivery of Internal and external information as it becomes part of business processes.

2

T

y

RT

R

I

_

Rapidly respond to the needs of your customers, employees, and partners.

Accelerate 3

Information drives knowledge The key to acting fast to change

New ways to innovation opened Increase the speed of information delivery through integrated systems, within and beyond the boundaries of the enterprise. This approach opens the distance between you and competition.

A HOLISTIC APPROACH

INNOVATE, GROW AND COMPETE

Strengthen your business data Making sure that your ECM system is capable of delivering applications tailored for the specific needs of the business, while accommodating secure mobile access, are all key elements of next-generation ECM.

OPENTEXT CONTENT SUITE Good strategy for a good business

Our consultants are highly-skilled in OpenText Content Suite and StreamServe. Our expertise ensures compliance, minimises the costs and risks associated with unmanaged content, and allows your organisation to benefit from competitive advantage.

END-TO-END INTEGRATIONOpenText Content Suite

INTEGRATE YOUR PROCESSES Document management, workflow, search and archiving

INTEGRATE WITH YOUR VENDORS Applications and add-ons such as email, eDiscovery, auto-classification

DELIVER AND SHARE CONTENT

Available on premises, across mobile devices, and

in the cloud

ENHANCE SECURITY Contract management and

engineering document management

Foundational document management and the core content repository

Document Management Full security, user access controls, multi-lingual metadata categorization, version

control, and full audit trail for all formats.

Workflow Toolset for document-centric workflows

for both structured and ad-hoc routing of documents for approval, review and

feedback processes.

Forms and Web Forms Collect and store structured data such as

survey information, requests, questionnaires, or support workflow driven processes.

CLM & Records management Add metadata, dispositions, multiple record classifications for mixed hardware storage environments.

Edocs Single, highly scalable library for all your work product and matter information: documents, e-mail, graphics, PDF's, drawings, scanned paper etc.

Applications Governance & Archiving SharePoint, Extended ECM for SAP Solutions, Extended ECM for Oracle® E-Business Suite, Email Management.

CONTENT SERVER

Document creation

Business Application



DOC COMPOSITION

AND PERSONALIZATION

OTMM INTEGRATION

CONTENT SERVER TEMPLATE

WORKSPACES

MULTI-CHANNEL DISTRIBUTION AND STORAGE

Transform customer communications into dynamic

marketing tools

Automatize processesStrengthen relationships with customers, partners and suppliers by optimising document-intensive processes

Flexible deliveryPersonalized communication - in any

format and via any channel

STREAMSERVE 5.6.2

StreamServe 5.6.2 with Content SuiteHow the puzzle pieces fit together

We employ a Holistic approach to Digital Data: CCM that integrates with ECM supporting centralises Content Storage and Archiving, as well as facilitating Security, Compliance and Governance.

CONTENT SUITE INTEGRATION

Creation of on-demand documents via Template

Workspaces

HIGH VOLUME EMAIL

Message transactions with OpenText Trading Grid

services

PROCESS SUITE Support for rules, validation

and HTML response processing

Expanded business user tools

INTERACTIVE OBJECTS Support for interactive

objects/forms in StoryTeller. edit text controls, etc.

HTML and PDF document rendering support

StreamServe 5.6.2 Key Features

Marketing/LoB Customize /Configure Interactive Communications

Interactive ObjectsStreamServe 5.6.2 key features

NAVIGATION Dropdowns, radio buttons, edit text controls, etc.

DOCX FUTURE HTML and PDF document rendering support (DOCX future).

TEMPLATE Data template is object for managing interactive forms and objects.

SUPPORT Support for interactive objects/forms in StoryTeller.

TRANSFORMATION Data transformations for powerful management of interactive data.

Data Mode for New DesignsStreamServe 5.6.2 key features

Transformation Data instance

Template mode

message

tdt: document

(uri)

data template

Formatting

Message Mode

Auto

mat

ical

ly tr

ansf

orm

mes

sage

copy

the

mes

sage

stru

ctur

e w

hen

new

des

ign

is c

reat

ed If interactive objects/form not a requirement on document can still work with Data Message (DM) in ST

If Data Message is not suitable for direct Presentation then user should define Data Template (DT) structure so it better fits the presentation needs. DT can be created to “use” DM

Data transformations (DT) are optional to produce the Data Instance (DI): (1) DTs can be empty and result would be the same as if DM is still used, (2) DTs can be used to create Interactive Object that uses Message Data, external data or combination of both

Content Server Integration Enhancements StreamServe 5.6.2 key features

ASSOCIATE Associate doctypes to ELV document models/properties or CSCV, Folder ID or Workspace categories or attributes

MAPPING Mapping of Document Types/MD to CS categories/attributes

CREATE Create and link an ELS archive repository to an application domain

BROWSE Browse CS folders directly from control center ELS archive profile

Content Server Integration Enhancements StreamServe 5.6.2 key features

Content Server Integration 5.6.2 (CF1) StreamServe 5.6.2 key features

AdHoc AdHoc correspondence in

Template Workspaces

WIZARD Wizard for template storage

and document creation via CS

DOC METADATA Is simply dummy text of the printing simply Management of document level metadata

EDIT Regeneration of preview/

edit mode

Content Server Integration 5.6.2 (CF1) StreamServe 5.6.2 key features

Content Server Integration 5.6.2 (CF1) Selection of a template from which on-demand document for new “License Agreement” will be created

Content Server Integration 5.6.2 (CF1) Assign CS metadata to the document

Content Server Integration 5.6.2 (CF1) Possibility to classify document

Content Server Integration 5.6.2 (CF1) On-demand document based on template with metadata created and presented to user for modification or acceptance

Content Server Integration 5.6.2 (CF1)

(3) New version created for regenerated instance of document

(1) Document created in PDF;

(2) Document regenerated/previewed;

StreamServe 5.6.2 key features

StreamServe5.6.2 with Trading GridHigh Volume Emails for the Trading Grid (EasyLink)

Evolutions for enterprise level « cloud-delivery »

Batch submission to EasyLink « cloud-based » datacenters of STRS messages

Jobstatus « callback » support for StreamServe jobs

Delayed job completion

CCM integrates to BPM to provide process generated documents that conform to internal rules for review and approval for real-time delivery

PRE-DEFINED PROCESS WITH

APPROVAL WORKFLOW FOR ADHOC

DOCUMENTS

CHECKLISTS BASED ON « CASE MANAGEMENT » PROCESS (5.6.2 CF1)

CHECKLIST FOR « STP » ADHOC PROCESS (5.6.2

CF1)

CHECKLIST FOR ADHOC PROCESS INCLUDING «

APPROVAL » WORKFLOW (5.6.2 CF1)

StreamServe 5.6.2 with Process Suite

Process Suite Integration StreamServe 5.6.2 key features

StreamServe 5.6.2 with AdHoc and Composition CenterKey CCM Enhancements

SWITCH STATEMENT BEHAVIOUR

ENSURES A RESOURCE IS SELECTED FOR SECTION OR GROUP

SUPPORT FOR NESTED LOGIC

EXCLUSIVE RULE EVALUATION

ADDITIONAL OPERATION IN RULE EDITOR « DOES NOT CONTAIN »


INCREASED BUSINESS USER CONTROL FOR EMAIL CAMPAIGNS

SWITCH BEHAVIOUR POSSIBLE VIA TEMPLATE ENGINE SOLUTION

LOCALIZATION OF SUBJECT FIELD POSSIBLE

BUSINESS USER MANAGEMENT OF ADDITIONAL KEY EMAIL FIELDS

Preview of StoryTeller and PageOUT and Template Engine template

Improved coordination between template/docdef relationship

Confirmation that new docdef is based on correct template


Verification that template synch triggered


PROVIDES VISUAL INDICATION OF NON-SYSTEM TEXTS

IMPROVED UX FOR ADHOC USERS RESPONSIBLE FOR EMBELLISHING

TEXT RESOURCES

TEXT VALUES HIGHLIGHTED IN ADHOC PREVIEW AND EDIT MODES

HIGHLIGHT TEXT AREAS IN ADHOC DOCUMENTS

SUPPORT FOR PUBLIC/PRIVATE AND EMBEDDED TEXTS


SUPPORT OF ALL KEY RESOURCES IN ADHOC (TEXT, STORIES AND

IMAGES)

INCREASED BUSINESS USER VALUE FOR ADHOC

IMAGE SUPPORT IN ADHOC


CONSISTENCY BETWEEN STORYTELLER DESIGN OPTIONS,

COMPOSITION CENTER AND ADHOC

FULL SUPPORT FOR STANDARD ADHOC DOCUMENT EDITING

MANAGED VIA NEW URL COMMAND « &PREVIEWTYPE=XXX »

HTML PREVIEWING IN ADHOC (NON-PAGINATED MODE)

Additional Enhancements

CCM that integrates with ECM supporting centralises Content Storage and Archiving, as well as facilitating Security, Compliance and Governance.

&

y

z

kR

T R

I

n

_

Service Call Filter

Optimise job processing

Call a service exposed in service call from an input or

output filter

Call a java class as a filter on the input or output filter

chains

Clean incoming data, complete incoming data or transform incoming data

Template engine improvements

New script functions for more control of combining template

and message data (e.g. – substring, split, replace)

Attachment functions -combine with the new

resource ws to make rich « HTML5 » emails with

attachment

Composition center preview improvements

Web services (WS) / SDK Java notification improvements

WS support for resource store

Return list of SGW web-services via URL

Delayed job completion on java connectors

JBOSS support EAP 6.2.0

Profiler improvements

Mini-dump

StreamServe 5.6.2 key features

CONSOLIDATE AND SIMPLFYReach your destination and beat the competition

Swedwise has been taking digital as a starting point for many years. Our skill in OpenText Content Suite and StreamServe can provide you dependable information governance as your organisation moves forward.

THE TIME TO ACT IS NOWLet’s take a journey together

OpenText Content Suite with StreamServe helps control the explosive growth of information across your organisation.

Working together, it ensures compliance, minimises the costs and risks associated with unmanaged content, and empowers users to benefit from competitive advantage.

About SwedwiseYour partner in a Digital-First World

We empower our customers to drive their processes forward. With a unique blend of cutting-edge expertise and bespoke solutions, we guarantee security, reliability and control.

ExpertiseEverything You need in Enterprise Content Management

SYSTEMS INTEGRATION

Integration of your existing system

architecture with improved connectability.

APPLICATIONS AND PLATFORMS

Ensure, enhance or update your systems

in the most value adding way.

DOCUMENT MANAGEMENT

Tailor-made solutions for automatic delivery of all communications.

YOUR JOURNEY PARTNERSwedwise builds tailor-made ECM solutions

APPLICATIONS & PLATFORMS

OpenText Content Suite Movex/M3 StreamServe xTrade

DOCUMENT MANAGEMENT Output Management Data Capture Archive & Storage

SYSTEMS INTEGRATION Business Applications Monitoring

SUPPORT

24/7 Contingency Services Support Management

POWER IN PARTNERSHIPS

www.swedwise.com

A FEW OF OUR HAPPY CUSTOMERSWe help you get the right solution for your business

Contact Us

SWEDWISE

Stadsgården 10. 116 45 Stockholm

+46 70 279 99 71

[email protected]

www.swedwise.com

THANK YOU VERY MUCH!