company profile updated 2015
DESCRIPTION
Introduction to Company of Lencrow Materials Handling in AustraliaTRANSCRIPT
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Company Profile
Lencrow Materials Handling is a privately owned company dedicated to providing materials handling solutions to
industries and organisations throughout Australia.
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History
Contents
CCustomersCCusto
mers
Introduction 3
Our Customers 4
Rentals 5-6
Field Service Maintenance 7
Workshop Service 7
Spare Parts Department 8
National Dealer Network 9
Used Forklifts 10
New Forklifts
Nissan by Unicarriers 11
EP 12
Dieci 13
Xilin 14
Bomaq& Terex 15
Sweepers& Scrubbers 16
Our Branch Contact Information 17
Visit our slice of the information highway for full details
www.lencrowforklifts.com.au
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Introduction to Lencrow
Materials Handling Lencrow Materials Handling started in 1976 as a father son team operating
under the name Allforks Hire Pty Ltd. The fleet initially consisted of 8 Hyster
units that they used for fork and driver work. Since then they have pioneered
many aspects of the materials handling industry in Australia. Some of these
innovations include the use of tilt truck transporters for forklifts, all terrain
units and fork and driver services.
Lencrow remains a family owned and operated business to this day. With a
fleet of over hire 2500 units, 5 branches and a network of dealers Australia
wide, workshop facilities and service technicians in every location,
comprehensive spare parts departments and sales departments. Ross
Grassick, Managing Director, has had a clear vision for the company from
inception. His experience and knowledge of the industry has influenced the
growth of the business to what it has become today; Australias largest
independent forklift supplier.
Lencrows mission is to provide Consistent excellence in service through
materials handling solutions. Lencrowstrive to provide our customers with
the highest level of service and equipment whilst doing so at the best possible
value.We will also strive to provide a safe and satisfying work environment for
all our employees.We will at all times look to create a safe and clean
environment for all our community.
Please review the following information and remember that with Lencrows
proven history of meeting our clients expectations we can deliver all your
materials handling solutions. This is an overview of our services and products
on offer but we are not limited to these. If you dont see what you are looking
for, let us know we want to be your solution! We are a 100% family owned
and operated Australian business.
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Lencrow has served various industries over the past 30 years and are proud of the
contributions to businesses in Australia. We value the relationship weve built with
our customers and continue to strive towards exceeding their expectations.
Some of our valued customers include:
Some of our valued customers:
Allied Pickfords
ACO Polycrete
Australian Bakels
McGuigan Wines
E.E. Muirs
Kellogg Australia
Red Lea Chickens
Mitre 10
Unilever
Veolia
Masters
Our Customers
CCustomersCCusto
mers
Lencrow is an independent dealer for major brands such as Nissan by Unicarriers, Dieci, EP,Xilin, Bomaq and Terex equipment and also supplies sweepers and scrubbers fromSure Sweep and Conquest. We only supply trusted and reputable brands to keep your business productive with the best materials handling solutions.
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Our Rentals division operates out of 4 states with 5branchesand our head
office is based atSilverwater in Sydney. The rental fleet consists of over 2500
units, which includes various brands, capacities and lifting capabilities. The
range starts from manual pedestrian equipment, small and large forklifts,
telehandlers and container handlers. Our range has you covered.
The range of units available include: pallet movers, reach trucks, stackers,
order pickers, forklifts available in all fuel types (LPG, Petrol, Diesel &
Electric)flameproof units, cold store units, all-terrain units, telehandlersand
container handlers. We offer both long and short term hire. As part of our
services we also have fork and driver services available upon request.
The rental fleet is controlled via a computer network, offering prompt reliable
service and up to the minute information on availability& locations.
Rentals
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Form Details Casual Hire These units are available for any period you require,
minimum one day to weeks or even months.
Long Term Fully Maintained
Six months to five years site assessment available
Fork & Driver Fork comes with fully licensed driver ideal for one off jobs. Minimum hire @ 1 hour.
Financial Lease Terms generally range from one to seven years, however longer terms on larger amounts may be available
Rental Types
We aim to find you the most suitable arrangement for your business
requirements. Our experienced materials handling consultants are here to
help you assess the best solution for your business.
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Field Service Maintenance With approximately 35 fully trained Field Service Technicians at of our
branches, our service team is available 24 hours a day, 7 days a week, with a response time of only 2 hours when required. They are factory trained mechanics to service all makes and models supported by Lencrow and other products on offer in the market.
To ensure smooth running, an internal Field Service Controller with an "on the road supervisor at each of our branches ensures both customers and field service technicians receive the support and service required.
Our In Van Technology (IVT) program ensures that our systems stay up to date with your services and updates our database instantly. This allows us to offer your business planned preventative maintenance services so you stay productive. This is state of the art equipment installed in all of our service vehicles.
Workshop Service
Equipment is picked up and delivered by our own tilt tray transporters, ensuring maximum care is taken at all times. We offer fill in units to cover downtime for all workshop repairs at reasonable rates. Our workshop staff are happy to discuss any repairs required and reasons why to give you the customer peace of mind. We are equipped with state of the art equipment in all of our workshops for on site repairs, preparation and servicing. This of course is teamed with our fully qualified and experienced mechanics.
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Our spare parts departments are fully stocked in all of our locations with
the most commonly sourced products available at all times. We generally
can have the part delivered to your business with in 24 hours of the order
being placed.
If we dont have the item readily available we will source the part for you
and endeavor to have it to you with in 48 hours.
We offer delivery or pick up, whichever is most convenient to you and the
location of your business or unit.
Our team of spare parts interpreters are knowledgeable in nearly all
makes and models of equipment, whether it is new or late unit.
We stock both genuine and generic parts. We support nearly all brands of
forklifts.
Lencrow are currently building an online shop for parts for your
convenience. Keep up to date with the Lencrow website for all the exciting
changes we are making to help you stay productive
www.lencrowforklifts.com.au
Spare Parts Department
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National Dealer Network
Lencrow Materials Handling currently employs over 160 personnel covering the following:
Sales Service Parts Rental Marketing Administration Transport Customer Support
Lencrow Materials Handling is proud of its forklift truck and dealer network, working together to service the needs of industry throughout Australia. Our customers are more than welcome to visit our branch operations and meet the staff. Lencrow will continue to grow and contribute to Australian Industry and have been doing so since 1976.
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Used Forklifts
Lencrow Materials Handling has a wide range of leading brand used forklifts for sale:
All fuel types including diesel, LPG, dual fuel, petrol, battery electric A wide range of capacities and lifting capabilities to suit your needs Purchase as traded or fully reconditioned Warranty available on most units Different types of units to suit most budgets. Some units come with full service records as they are ex-fleet units of ours.
You are sure to find the machine youre after, and if you dont see it here let us know and well source the correct unit for your application and budget. We have access to 5 separate branches with entire fleets and there is sure to be a unit that suits your business in any one of our locations.
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New Forklifts
Nissan by Unicarriers
No one knows Nissan like Lencrow Materials Handling. Lencrow have been dealing with Nissan equipment since 1988 through Nomad Materials Handling. Since November 2014 Lencrow successfully secured the retail operations of Powerlift Materials Handling to become the official supplier of Nissan by Unicarrier products on the East Coast of Australia.
Nissan by Unicarrierrange of products includes:
Petrol, LPG, dual fuel, diesel and electric forklifts from 1000kg Counterbalance electric forklift both three and four wheel Stand up reach trucks, sliding mast pantograph and double deep Sit down reach trucks to 9 metre lift height Order pickers both low level and high rise Power pallet jacks ride on and pedestrian The big truck range starts from 8000kg + As well as stocking all the genuine parts for all their products.
All products sold and hired are backed with full after market service and support and the lowest prices on genuine products and service offered by any Nissan forklift dealership in years.
Lencrow Materials Handling is proud to have a high end brand with incredible products in their range to offer the Australian market. Our long standing relationship with the manufacturer makes us your number Nissan by Unicarriers supplier on the East Coast.
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EP
EP Equipment manufactures a variety of materials handling equipment. Lencrow have a collaborative relationship with the business to improve and contribute innovative ideas totheir products. EP Equipment is the #1 manufacturer of electrical materials handling equipment in China and only uses the highest quality components available and sourced from all around the world. The equipment manufactured by EP includes:
Manual pallet jacks and manual handling equipment Powered pedestrian pallet jacks and stackers Petrol, LPG and Diesel powered forklifts 1000kg + Electric powered counterbalance forklift three and four wheels from 1000kg. Sit down reach truck from 1000kg and up to 8000mm lift Tow tractors diesel and electric
EP Equipment has been sold in Australia since 2003 and is fully supported by our trained service staff and our comprehensive spare parts stocks. EP Equipment have a full time electrical engineering team on site that can provide support to their dealers internationally. Lencrow are very proud of the professional relationship that has been cultivated to ensure that the Australian market has the highest quality electrical equipment available.
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Dieci
Lencrow Materials Handling is the official dealer for the sophisticated range of telehandlers in Queensland and Victoria. We can offer these products for short and long term hire as well from all of our branches.
Diecitelehandlersoffer a versatile range of products and attachments to suit all industries in Australia including agriculture, construction, transport and waste management just to name a few.
The range of telehandlers begin at a capacity of 2500kg and can be ordered to suit application requirements 20,000kg +.
The range of attachments on offer include jobs, man cages, hay bailers, winches, buckets, pipe clamps and this is just to name few.
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Xilin
Xilin are a new edition to the products available through Lencrow
Materials Handling. Lencrow added this supply of products to complete
the range of warehouse equipment we can offer our customers.
Products available from Xilin include:
Stackers; electric, reach trucks, high lift and counter balance
Pallet jacks; heavy duty, manual, narrow aisle, high lift
Platform trucks and tow tractors
Electric trucks with crane
Electric Pullers
Scissor table with lift capabilities
Order pickers
Xilin offer custom made equipment to suit your warehouse requirements
like our other manufacturers and suppliers. They offer top quality
equipment and source the strongest and most durable materials to
ensure longevity of use.
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Bomaq
Lencrow have added Bomaq as a supplier to the range of products because of
the versatile all terrain units they manufacturer. The units offer the same
compact design and turning circle as a normal forklift but have the rough
terrain capabilities of an all terrain unit. Lencrow currently import the 3000kg
capacity fork truck and soon will include the 5000kg version also.
If you are a new buyer in the market looking for a versatile forklift the Bomaq
range is well worth considering. We import this product from Spain.
Terex
Terex continue to supply Australia with the most advanced
equipment in port and transport container handling solutions.
Lencrow are able to provide our customer with the required
information to find the best container handling equipment options
for your business application.
These include:
Reach Stackers
Empty Container Handlers
Full Container Handlers
General Cargo Lift Trucks
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Scrubbers & Sweepers
Lencrow Materials Handling have you covered from start to finish with all your materials handling solutions. We can help you lift, move, stack, reach, pick as well as sweep and scrub. We offer an entire range of sweeping and scrubbing equipment from the above suppliers and both ranges offer small units up to industrial specific equipment.
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Our Branch Contacts
New South Wales Head Office 40, 41& 42 Egerton St Silverwater, 2128 Phone: (02) 9352 1000 Fax: (02) 9352 1034
Victoria 69 Star Crescent Hallam, 3803 Phone: (03) 8320 7853 Fax: (03) 8320 7872
Adelaide 2 MyunaStreet Regency Park 5010 Phone: (08) 8268 5022 Fax: (08) 8268 5955
Queensland 162 Kerry Road Archerfield, 4108 Phone: (07) 3277 5240 Fax: (07) 3277 5257
Newcastle 4/4 Fresian Close Sandgate 2304 Phone: (02) 4968 9855 Fax: (02) 4969 9866