Company Profile

MissionMissionTo serve the exim community by facilitating a wide-range of service needs to enable them to make their enterprises globally competitive and profitable.

VisionVision To become a leading, techno-savvy, professional

corporate organisation with unique thrust towards well-being of all stake holders and become a benchmark organisation for customer service, employee contribution, value based practices and social consciousness

• Established in 1925

• The intent was to provide services to exporters

• Dedication, hard work, honesty & customer satisfaction remained the guiding principles

• From a modest beginning, the current level of services extend to a wide range of industries spanning engineering goods, machinery, ceramics, food articles, chemicals, sports goods and many more.

• Our Commitment:

To provide a wide range of services to enhance the customer satisfaction by offering comprehensive service profile ranging from up-to-date shipping information, pre & post shipment services and transport assistance.

• Our Goal:

To emerge as Numero Uno service organisation with technology driven highest level of quality services

Service ProfileService Profile• Custom Broking:

Clearing of Import and Export Shipments: FCL / LCL / Break Bulk / AIR (IATA Cargo Agents)

• International Freight Forwarding

• Door to Door Logistics / Transportation (With self owned fleet of trucks and trailers)

• Warehousing

• Logging of Export Entries in DEEC Book / DEPB License Verification / DFRC Verification

• Refund of Central Excise and Proof of Exports • Fumigation of Export Consignments and Phytosanitary

Certificates • Assisting SGS Inspection and CRF Reports • Certificate of Origin from Chamber of Commerce • Documents Legalisation from the Consulates in Mumbai • Export Incentive Claims: DEPB / Drawback • Octroi -Exemption Facility and Refund Claims • All other Services related to Shipping and Exports

Service Profile – Ancillary ActivitiesService Profile – Ancillary Activities

Our Strengths• Intra Office• Technology and System driven procedures• Human Resources with expertise & experience• Excellent Track record• Ethical practices• Networking with all major shipping companies and

Airlines• Excellent rapport with government agencies• Youthful leadership• Sound financial status• High credibility with customers

Technology as driving forceTechnology as driving force

• We use the most advanced technology – Both Hardware & Software so as to provide quality, on-line services at efficient rates.

Technology: Some instancesTechnology: Some instances• Track-n-Trace, stage wise

shipment status on Email / SMS / IVRS

• Tracking till destination point*

* Wherever available

Technology: ConvenienceTechnology: Convenience

• Phone Tracking 66571000 – One Number – One Solution. Track all your shipments over the phone, anytime..

• Tracking on SMS

Our Website – Your Information GatewayOur Website – Your Information Gateway• Track your shipments online• Infomine - Stay Abreast with the latest information

on:VDSPLIndustry NewsCirculars & Notifications

• Flash News – The Hottest News

Dedicated Customer Service Cell

• Trained staff to handle all customer queries under the direct supervision of the Top Management.

• Toll Free No. to access the Customer Service Department – 1800-220-111 (India)

Our NetworkOur Network• You can avail our services

at Mumbai, JNPT, NSICT, Kandla, Baroda,Ahmedabad, Rajkot, Gandhidham, Mundra, Jamnagar, Indore, Nasik, Pune, Pipavav, Ludhiana Jalandhar, Delhi, Dadri, Chennai*, Tuticorin*, Cochin*, and Kolkatta*

* Affiliations

Certificate Credentials Certificate Credentials • We are awarded the prestigious ISO 9001:2000

Certification: A Hallmark of Quality Services all the time.

Awards & RecognitionsAwards & Recognitions• Our Vadodara office was awarded the

Certificate of Excellence in Exports, by the Container Corporation of India Ltd. (CONCOR), a Govt. Of India Undertaking - Ministry of Railways, for 5 consecutive years (2002-2007).

MembersMembers• IATA

• FFFAI – Federation of Freight Forwarders in India

• FIATA – International Federation of Freight Forwarders Association

• BCHAA – Bombay Custom House Agents Association

• AMTOI – Association of Multimodal Operators of India

• World Cargo Alliance