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Company Profile

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Contents Contacts ................................................................................................................................................. 3

Overview ................................................................................................................................................ 4

Strategy .................................................................................................................................................. 4

Facts ....................................................................................................................................................... 5

Technologies and Expertise ............................................................................................................... 6

Infrastructure ......................................................................................................................................... 7

The change makers ............................................................................................................................. 8

Why DIVO? ........................................................................................................................................... 9

Products ............................................................................................................................................... 10

Document Management .............................................................................................................. 10

Data Capture .................................................................................................................................. 12

Mobile Based Data Collection ..................................................................................................... 13

Document Scanners ...................................................................................................................... 15

Supplies and Consumables .......................................................................................................... 16

Services ................................................................................................................................................ 18

Document Imaging ........................................................................................................................ 18

Form Processing ............................................................................................................................. 18

Data Capture .................................................................................................................................. 19

Printing ............................................................................................................................................. 21

Technology Partner ........................................................................................................................... 23

Membership ........................................................................................................................................ 24

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Contacts

Name DIVO Solutions Limited Registered Address Malek Tower (5th Floor), 31 Tejkunipara, Farmgate, Dhaka.

Present Address Malek Tower (9th Floor), 31 Tejkunipara, Farmgate, Dhaka.

Email info@divobd.com

Mobile +880 1750524851

Hotline +8801732876336

Phone +88029139927

Web www.divobd.com

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Overview DIVO has been established as a software company in Bangladesh in 2014, aims to be the country’s

largest solution and BPO service provider.

The company addresses document centric business process problems; and provides remedy to help

organizations to overcome & streamline it.

The company conducts software marketing as well as document management consulting. The

company is mainly focused on providing BPO services, it undertakes all the duties/responsibilities of a

document centric business process for the clients and conducts the services both onsite or offsite

premises.

Strategy

Purpose To be the leader in Enterprise Scale Application Development by

providing enhanced solution, services, relationship and profitability. Vision

To provide quality services that exceeds the expectations of our

esteemed customers.

Mission

To build long term relationships with our clients and provide exceptional

customer services by pursuing business through innovation and

advanced technology.

Core values

We believe in treating our customers with respect and faith. We grow

through creativity, invention and innovation. We integrate honesty,

integrity and business ethics into all aspects of our business

functioning.

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Facts

Name DIVO Solutions Limited

Registered Address Malek Tower (5th Floor), 31 Tejkunipara, Farmgate, Dhaka.

Email info@divobd.com

Mobile +880 1750524851

Hotline +8801732876336

Phone +88029139927

Web www.divobd.com

Facility Malek Tower (9th Floor), 31 Tejkunipara, Farmgate, Dhaka. Floor space 1723 sqft

Service Bureau Malek Tower (9th Floor), 31 Tejkunipara, Farmgate, Dhaka. Floor space 1723 sqft

Company Structure Private Limited Company, Founded in 2014, Incorporated in 2015.

Import Permits Yes

Banking Information 1. Al-Arafah Islami Bank, Karwan Bazar Branch. 2. National Credit & Commerce Bank, Karwan Bazar Branch 3. AB Bank Limited, Karwan Bazar Branch

Directors

1. Mollah Mazharul Malek 2. Mrs Maksuda Laila 3. Mohammad Sumon Abdullah 4. Md. Emdadullah

Location Dhaka, Bangladesh

Time zone +6:00 GMT

Working Hour 9:00 AM – 6:00 PM

Working Days Saturday - Thursday

Regular Employees 19

Technology Partner Kodak Alaris, Alfresco, Ephesoft, Annanovas IT

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Technologies and Expertise

Project Management JIRA, Microsoft Project, Trello, Odoo Projects Management

Web Design Dreamweaver, MS FrontPage, Visual Studio

Analytics Google Analytics, Adobe SiteCatalyst, keen.io, Segment.io

Data Serving platform DoubleClick, MediaMind, MOJO, CBSi

CMS & Framework Alfresco, Ephesoft, Drupal, Magento, WordPress, Joomla

Front-end Framework Foundation, Twitter Bootstrap, Skeleton

Front-end Language HTML5, CSS3, SASS, Flash, ActionScript 2/3

Server-side Technology Java, Visual Studio 2013, ASP.NET, MVC4, C#4.5, WEB API 2, PHP

JavaScript Frameworks jQuery, Angular JS, React JS

Open Source CMS WordPress, Drupal, Magento, Joomla

ICR/OCR Platform & Engine ABBYY, Ephesoft, Tessaract, RicoStar

BPM Platform Alfresco Process Service, Activiti, Camunda BPM

ORM Hibernate, MyBatis

Database MySQL, Mongodb, MsSQL, Oracle, Postgre SQL

Source Control Github, Svn

Desktop Publishing Photoshop, Illustrator

Imaging Technology Perfect Page, VRS, iThresholding etc.

Development Methodology Agile Software Development, Rapid Application Development (RAD)

Android Native Android app development

iOS Native iOS app development

Cloud Facility Amazon Web Services (AWS), Godaddy, Bluehost

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Infrastructure Located in Farmgate, well communicated and prime location of the city. Facility space is 3446 sqft

currently, can be increased accordingly since it is a permanent address. The facility has enormous

parking lot and elevator support too.

Workstation 30 workstations

Laptop 10 laptops

Server Amazon Web Services (AWS) EC2 Cloud Server

Car 2

Power 24/7

Generator 2

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The change makers

Mazharul Malek Mollah

15 years of experience in Information Technology and Consultancy.

Mohammad Abdullah Sumon

13 years of experience in Enterprise Scale Application Development,

CMS, DMS, BPM, Data Capture & Document imaging technology.

Undertaken more than 45 projects.

Imtiaz Khan Bulbul

6 years of experience in Information technology. Undertaken more than

16 projects.

Md. Emdadullah Saikat

4 years of experience in Project Management, ICR/OCR Data Capture &

Document Imaging Technology. Undertaken 12 projects.

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Why DIVO? We promise to provide you enhanced solution, services, relationship and profitability. We are

committed to provide quality services that exceeds the expectations of our esteemed customers.

We believe in long term relationships with our clients and provide exceptional customer services by

pursuing business through innovation and advanced technology.

Save money by adopting state of the art technologies, simplifying business processes and automating

work process.

Professional services for once or on a regular basis, we offer tailor-made services for our clients.

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Products

Document Management

Let’s reduce your document retrieval time and cost via Electronic Document Management System.

What actually represents a potential competitive

advantage; it’s the documents you own, the

documents you possess and the documents you

have created for which you have spent a lot of

money and time. But that competitive advantage

may turn into your weakness if you can’t access it

the moment you need it the most or if you can’t

protect it from fabrication or misplace.

There are many organizations who manages the documents manually. Statics says approximately

30% time of a day is spent searching for documents and 15% of all documents are misplaced.

Organization eventually loses efficiency as they grow larger. They miss opportunity just because they

can’t identify them or they can’t respond quickly to the audience.

Overview

To easily manage, share, collaborate and for a quick retrieval, a document management software lets

you scan, capture, process and store your documents to a safe & secure central repository.

A document management system improves your document driven business processes and further

increase efficiency & productivity through advance features, workflows and web access.

Features

Scan & Capture

The solution supports document capture via scanner or import from file folders,

supports drag & drop.

Classify & Index

Allows to upload documents in Customizable Vault along with certain Meta Data and

Keywords for quick search and retrieval. For pin point search and retrieval the

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solution offers document classification/categorization. It allows organizations to make

it simple to find important documents from hours to seconds.

Search & Retrieve

Easily and instantly find the right documents when you need it, through general &

advanced search. Search based on metadata i.e. ID, Name, Date, Mobile & NID

number or even Full Text.

Version Control

Get the right version of documents all the times. This feature always ensures your

access to the latest version of a document. Know what’s modified, who the modifier

was and the modification time.

User Roll & Access Rights

Maintaining the confidentiality of a document became very easy with this feature.

You can set the user rolls and privileges for the entire document library or a particular

document. You can design it the way your organization best fit in.

Audit Trails

Made it transparent & simple to identify “who” did “what” and exactly “when” within the

system.

And many more

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Data Capture

Let’s reduce data capture time and cost & increase accuracy via Automated Data Capture System.

It is an intelligent platform for capturing data from forms or converting

documents into business-ready data in an organization. The output of the

captured data can be set in several desired formats in any database. It helps

organization to automatically process any volume of forms/documents from a

single entry point.

Overview

To transform different types of forms into business-ready data, it provides a centralized form

processing platform. It helps organizations increase efficiency by automating paper-based business

processes significantly.

The solution offers significant time & cost savings, higher & greater data accuracy and the ability to

automatically process any type of application form compared to manual data entry.

Basically designed to function as an alternative to the traditional form of data capture, which heavily

depends on manual data entry teams.

Such an automatic system provides faster data capture service, means costs associated with data

entry can be kept low, and most importantly accuracy rates can be kept high through custom rule

validation.

A scanner creates an image of the forms/documents and then the hand/machine printed characters

are analyzed, translated and extracted by the software. The system captures using optical character

recognition (OCR), intelligent character recognition (ICR) and optical mark recognition (OMR)

technology at its core to extract the data out of the images.

Features

State-Of-The-Art Technology

The Solution uses artificial intelligence to perform classification and data extraction

from documents based on predefined definition of documents set by the users.

Greater Accuracy

Through ICR/OCR/OBR/IDR and built-in validation rules, the solution ensures

exceptional data accuracy. Verification and validation interfaces allow user for

additional verification of sensitive and confused data.

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Scalability

The system is designed to capture millions of documents a day with scalable

distributed architecture using several CPU cores.

Faster Return of Investment

It ensures return on investment faster than any other means of data entry and

document classification, the solution is designed to cut cost by reducing data entry

operator and eventually eliminate labor-intensive operations.

Centralized/Decentralized Scanning

The system allows to scan from one central point to process documents. You can

always have multiple scanning station for the decentralized deployment too.

Distributed Verification

The system distributes the data verification task to your entire workforce if you need

manual data checking prior exporting it to a database. The most important data fields

can be verified by two operators independently to rule out the possibility of a program

or human error. Data will be accepted upon the approval of third operators.

Export

Data can be exported in .txt, .csv, .xls, .xlsx or to database using the ODBC driver.

Both database and file folder structure is available for the image export.

And many more

Mobile Based Data Collection

We provide an out of the box solution for smart phone based data collection.

Our solution helps organizations to collect the data on a mobile device and

send it to a server and then aggregate the collected data on a server and

extract it in desired and useful formats.

Overview

Think about the benefits of the digital revolution, the information sharing and e-

commerce. Till now most of the data collection is still paper-based, nevertheless many organizations

are successfully using smart phones to collect data from the field. The smart phone based data

collection carries a proven record that it is faster, reliable, accurate and in many cases, more

economical than traditional paper based collection.

Smart phones are becoming a practical tool for data collection now a days, case studies show that the

technology is useful for monitoring and evaluation, because of the advantages it has over the

traditional data collection.

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Benefits

Higher Accuracy

In the conversion process (manual data entry from the form) there always are great

mistakes like missing a filed data while the entry process or keying a wrong ID or

even putting a wrong value in a field and so on, which can make you compromise the

total quality of the project. On the contrary using a smartphone in this regard will

surely allow us to put validation to get rid of those problems and thus ensures high

quality data.

Complete Data

Regardless of accuracy the smart phone based data collection give us complete data.

Real-Time Data Collection

One of the main problem we face we can’t see the condition of the data until we finish

the entire collection and digitization. The solution allows us to see real time data, we

can see what we have accomplished and what’s left in terms of target.

Change Management

Since the entire system is centralized, it’s very easy to adopt any change in the form.

GPS Information Tagging

It’s a great tool to know the latitude and longitude of a point. We can now easily know

identify where exactly the household/outlet is situated.

Data Security and many more

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Document Scanners

Accelerate Scanning Kodak Alaris i1150 Always ready for fat, jam-free document scanning, including cards.

Convenient card holder keeps materials organized. With speeds up to 30

pages per minute, you get thousands of documents digitized per day.

Information capture at the point of entry

Kodak Alaris S Series Simple information capture to streamline your processes. Faster, easier

scanning leaves more time for business. 70 pages per minute, Up to

7,000 pages per day. Powerful, compact, and ready to take on anything

Kodak Alaris i2900 Propel your productivity. With speeds up to 60 pages per minute, you get

up to 10000 pages digitized per day. Delivering efficiency & information with every scan

Kodak Alaris i3000 Series Built to meet the demands of today and the rigors of tomorrow. With

speeds up to 90 pages per minute, you get up to 20000 pages digitized per

day.

Built to stay busy

Kodak Alaris i4000 Series Designed to keep pace with how work is done today. The i4000 Series

offers a host of features combined with our exceptional image quality to

help you deliver high productivity. 150 pages per minute, up to 150,000

pages per day.

Serious scanning power for real-world volumes

Kodak Alaris i5000 Series Rated speed and real-world throughput can be very different numbers.

Kodak i5000 Series Scanners get high marks for delivering on what they

promise. Truth in specifications and engineering know-how adds up to high

volume throughput. It’s the processing speed, smooth paper flow, and

document handling versatility you need. 210 pages per minute, unlimited

daily duty cycle.

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Supplies and Consumables

DIVO offers supplies and consumables for all Kodak Scanners. For optimal feeder performance and

image quality, Kodak Alaris recommends using professional cleaning materials and consumable items,

such as:

• Roller cleaning pads

• Transport cleaning sheets

• Staticide wipes

• Calibration targets

• Feeder and Separation rollers

• Lamps

• Ink cartridges

• Imaging guides

Calibration Target

a calibration target will last longer if the recommended maintenance of the scanner is

followed. Variables such as paper types (i.e., carbonless paper), dirty feed rollers, which

can transfer debris on the target, etc. will shorten the usage of the calibration target.

Always clean your scanner before calibrating.

Tires

Kodak Scanners use replaceable tires that can feed a wide range of document types,

sizes and thicknesses. Tire life and performance will vary based on the customer’s

document set, the frequency of cleaning the transport and tires, and following the

recommended schedule for changing tires. You should change the tires if you notice an

increase in multiple feeds, stoppages, or a decrease in feeder performance that is not

resolved by following the cleaning procedures.

Imaging Guides

imaging guides may need to be replaced if you notice degrading image quality or if

something happens to the white patch on the imaging guide.

- Degrading image quality

(i.e., a consistent streak in most/all images that does not disappear after cleaning the

imaging guides). Visually inspect the imaging guides to see if they are heavily scratched.

If so, replace imaging guides.

- White patch

White patches are not on all imaging guides. The i800, i1800, i700, i600, i1400, i200,

i100, 4500, 3590C Scanners and 5000/7000 Series Scanners include a white patch.

Visually inspect the white patch and look for signs of aging (discoloration of the patch). If

the patch shows discoloration, replace the imaging guide or call Service. General Consumables List

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Kodak Digital Science Roller Cleaning Pads Includes: 24 per package Usage: approximately one pad per day or more frequently if required.

Kodak Digital Science Transport Cleaning Sheets Includes: 50 sheets per package Usage: 2 to 4 sheets per 8-hour shift/machine.

Staticide Wipes / for Kodak Scanners Includes: 6 boxes of 24 Usage: approximately 1 per day.

Brillianize Detailer Wipes / for Kodak Scanners Includes: 12 dual packets with a microfiber cloth Usage: these cleaning pads are an alternative to the Staticide wipes for cleaning and polishing of the scanner's image guides when scanning in color. Do not use this wipes on the feeding or transport rollers.

Kodak Feeder Consumables Kit / for i4000/i5000 Series Scanners Includes: 1 feed module, 1 separation roller, 18 pre-separation pads, 50 replacement tires

Kodak Feeder Kit for Ultra-Lightweight Paper / for i4000/i5000 Series Scanners Includes: 1 feed module, 1 separation roller, 4 pre-separation pads, 17 replacement tires for feed module, 9 replacement tires for separation rollers Usage: for feeding very thin documents.

Kodak Imaging Guide Set Includes: 1 upper/1 lower Usage: replace as required because of damage and/or scratches.

Lower/Upper Flippable White Background for i4x00/i5x00 Scanners (without Printer) Includes: 1 upper/1 lower Usage: replace as required because of damage and/or scratches.

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Services

Document Imaging DIVO started providing letter, legal and large-format paper scanning services demonstrating the ability to

handle even the enormous volume of back log file conversions and helping companies to increase ease of

access to the information they own and archive.

Utilizing sophisticated high-speed scanners from manufacturers including Canon and Kodak, DIVO

Imaging has the capacity and technical expertise to help manage any document conversion. A typical

workflow for paper scanning conversions includes:

• Pre & post processing of documents

• the use of Patch and barcode sheets

• high-speed scanning to desired output

• tailored post-processing applications

• customized indexing applications

Form Processing Any organization that has ever asked new customers to fill out an account opening form or employees to

fill out human resources documents on their first day or patients to enter their

medical information into a paper health record, understand that while the value of

this data is quite high, the resources required to properly manage these forms, and

the information contained within, can be just as substantial.

Data collection and analysis can be a time-consuming and labor intensive process,

especially if it is performed manually and by organizations that are inexperienced in best practices. Many

businesses that understand the value of mastering forms processing are also willing to confront their own

administrative limitations, so they turn to experience data entry services companies to meet the full

spectrum of their needs.

This is where we come in, our flexible and automated data capture process will be of value to any

business that desires a return on their investment and efficiency – and what company could deny its

interest in those goals? We are the document management company that will stand with you no matter

the extent of your needs.

DIVO forms processing and data entry services can make that task as efficient as possible. By combining

proper form design, the latest recognition technology and automated solutions, we can provide you with

an affordable custom outsourcing solution that will move data into your system, quickly and accurately.

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We’ll work closely with you to develop the best approach for streamlining your data collection process.

Order forms, market research surveys and other response forms are just a few of the data collection

areas where we have an unparalleled level of experience. We understand the ins and outs of forms

processing – what works and what doesn’t – and we apply our experience to leverage a solution to fit your

needs, ensuring that you see desired results.

With our company, our comprehensive, flexible and cost-effective forms processing solutions can be

implemented quickly, providing an immediate return on investment.

Data Capture

Manual Data Capture

The need to process hundreds or thousands of forms daily can quickly become an

expensive headache and a distraction from core business.

DIVO offers manual data entry services provided by experienced data entry operators

specifically trained to meet your business requirements. Accuracy 98-99.5 percent on

single entry work—is guaranteed through our intensive Quality Assurance program.

DIVO operates with a number of reputed local clients and provides cost-saving and 24-

hour data entry options for high-volume data capture service.

Automated Data Capture

Design

• Form design

Print

• Static

• Dynamic

Distribute

• Courier

Receive

• Courier

Scan

• Perfect page

• Colordrop

• iThreshhold

Recognize

• OCR

• ICR

• IDR

• OMR

• OBR

Verify

• Verification

• Validation

Export

• .csv

• .txt

• Mssql

• Mysql

• Oracle

• Sharepoint

Premises

•Onsite

•Offsite

Receive

• Form Recieving

Scan

•B&W

• 200 DPI

•Auto Crop

Data Entry

• KFI

• Single Keying

• Dual Keying

Verify

• Verification

• Validation

Export

• .csv

• .txt

• Mssql

• Mysql

• Oracle

Delivery

• Form

• Data

• Image

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Our intelligent recognition technologies captures hand printed data automatically from the

forms.

To further improve speed and accuracy of document processing, DIVO can work with

your organization to develop structured forms to capture data using a variety of character

recognition methods, including:

• OCR- Optical Character Recognition

• OMR- Optical Mark Recognition

• ICR- Intelligent Character Recognition

• BCR- Bar Code Recognition

Benefits

• Improves turn-around-time

• Improves data accuracy

• Lower operating costs

Design

• Form design

Print

• Static

• DynamicReceive

Scan

• Perfect page

• Colordrop

• iThreshhold

Recognize

• OCR

• ICR

• IDR

• OMR

• OBR

Verify

• Verification

• Validation

Export

• .csv

• .txt

• Mssql

• Mysql

• Oracle

• Sharepoint

Delivery

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Printing

Static Print

As a specialist in B2B printing, DIVO’s print and mail service offers many unique

advantages whether a business is printing Stationeries, ICR Forms, Brochures, Leaflets

or sending their bills in-house or already outsourcing. DIVO’s printing services deliver

reduced costs, higher quality, fewer errors, and improved marketing.

Our Printing Services Department offers a complete range of document production

services in both offset and digital environments. Whether you have a simple one–color

job or a complex four–color piece, you will receive the same high level of service, quality,

convenience, sensitivity to deadlines and within competitive pricing. Our full–service

bindery can provide saddle stitching and other popular binding methods and folding to

suit your needs. One of the most common requests we receive is for ICR Form Printing

also known as machine readable form.

Printing Services has seen and adapted to many changes in technology and customer

demand. We continue to grow and advance as new technologies become available and

as our customers demand new services.

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Dynamic Print

What is VDP?

Variable Data Printing allows for you to personalize each and every printed piece for

every customer. Studies have shown that using Variable Data in your 1:1 marketing

campaigns can significantly increase your ROI.

If you are mailing anything you are probably already using a form of VDP, but it can go so

much farther than just ink

jetting mailing addresses on

postcards. Instead of a

generic message saying,

"Hello Valued Customer.

We have some new

products to show you," you

can send specific

customers marketing

materials that directly relate

to recent purchases and

any other data that is in

your database.

What it looks like?

Based on marketing goals and information collected in a database, items can be

customized to deliver specific messages to customers who match a target market. In the

following example we want to offer a discount to new customers who have recently

purchased, while giving free massages to returning customers who have shown interest

in products that promote relaxation. We also want to personalize each piece with the

customer's name.

Next day/two days mailing: Send us a billing file and we’ll have it in the mail/courier the

next business day or the after.

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Technology Partner

https://www.alfresco.com/

https://ephesoft.com/

https://www.kodakalaris.com/

http://www.annanovas.com/

http://www.intertechbd.com/

http://www.zerocorp-bd.com/

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Membership

Bangladesh Association of Software and Information Services (BASIS) is the national trade body for Software & IT Enabled Service industry of Bangladesh. Established in 1997, the association has been working with a vision of developing vibrant software & IT service industry in the country.

BASIS started its journey with only 17 charter members. Today the membership stands more than eleven hundred. Members of BASIS account for the lion share of the total software & IT services revenue of the country.

BASIS, through its regular programs and activities, works on the following broad objectives.

Domestic market development by creating awareness among potential IT users from both private and public sectors, establishing market places for IT solutions and ensuring level playing field for local software and ITE service industry.

International market development through networking and business linkage events as well as brand promotion of the industry at international level.

Capacity building of the member companies as well as the industry as a whole through management/entrepreneurship development initiatives, technology training and resource sharing.

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All rights reserved. © 2016 Kodak Alaris Inc. The Kodak trademark and trade dress are used under license from Eastman Kodak Company. © 2016 Alfresco Software, Inc. All Rights Reserved. © 2016 Alfresco Software, Inc. All Rights Reserved. © Copyright 2015 - 2016 - All Rights Reserved - Ephesoft Inc. All other company and product names are trademarks or registered trademarks of their respective owners.