company introducing[pdf, 2,7 mb]

www.i-projekt.cz [email protected] www.facebook.com/internet.projekt

Internet Projekt, a.s. Vyšehradská 43, 128 00 Praha 2 Tel.: +420 224 911 902


2



3


Internet Projekt, a.s. is a company established in 2001 on the basis of the cooperation of several subjects, natural persons and legal entities, conducting business in the field of the Czech Internet since 1998.

The establishment of the company was driven by the desire to introduce a subject to the Czech market that would be capable of realizing valuable and perfectly functional application solutions facilitating the use of the Internet as a full-value and very powerful communication and business instrument for all potential clients in addition to graphically impressive and aesthetically attractive Internet presentations.

We offer a comprehensive portfolio of services related to the development, administration, operation and elaboration of corporate, product or project Internet presentations, information portals, intranets, extranets and business solutions. However, the ambition to free ourselves from the label of a regular full-service Internet agency motivated us to narrow our specialization.

We specialize in Enterprise Content Management, namely in demanding multi-project and multi-language environments with challenging process-related conditions and high demands for user comfort of editors, managing editors and administrators.

We offer modern ECM (ECMS) and WCM (WCMS, CMS - Web Content Management System) tools and editing and publishing systems, as well as B2C and B2B platforms (e-shop, e-commerce, auctions), reservation and ticket applications, solutions integrated with leading ERP products (SAP, MS Dynamics etc.) and a whole range of other products and services. We also focus on Internet marketing, optimization of presentations for search engine services (SEO), accessibility and web design.

Our services:

■ Enterprise and Web CMS

■ Portals, intranets, extranets

■ B2C and B2B solutions, e-commerce

■ WWW presentations and web design

■ SEO & iMarketing

As stated in the previous chapter, we mainly specialize in the delivery of technology for content management and related services. In order to ensure the highest possible quality of our deliveries, we offer globally verified and successful solutions that are considered to be the leaders on the market.

http://www.i-projekt.cz/cs/enterprise-a-web-cms-opentext-sitecore-reddot/







4


We have the widest implementation background, the highest number of certified developers including administrators and rich experience with implementing both platforms (OpenText Web Site Management, formerly known as RedDot CMS, and Sitecore CMS). We bring a real opportunity for the professional implementation of the highest quality solutions to Czech, Slovak and global customers. In addition, we are also authors of the localized versions of the aforementioned systems and we provide primary support in the regions of the Czech Republic and Slovakia.

OpenText (RedDot CMS)

As the Advanced Partner (the highest partner status in the region) of RedDot / OpenText, a Canadian company, we have been dealing with the deliveries and implementation of this advanced publishing platform (RedDot CMS / OpenText Web Site Management) since 2003, when we introduced this platform to the Czech market. It is one of the best, most flexible and most user-friendly systems on the market that provides a wide range of possibilities in the field of integration with third-party systems.

Sitecore CMS

We are also partners of Sitecore, Danish professionals, whose products Sitecore CMS, Online Marketing Suite, Email Campaign Manager, E-Commerce Suite and Portal we offer as a more affordable alternative to the OpenText products. Sitecore CMS is today considered to be the best .NET CMS system ever, even the Gates Foundation uses it, and even though its price is lower than the price of OpenText products, its quality, performance or functionality is not compromised.

The years of experience in the market have taught us that there is no such thing as a small client. The reference portfolio of Internet Projekt includes a wide range of implemented projects, from small orders for small companies through demanding web presentations for large companies to extensive portal solutions developed on order of government organizations and institutions. We respect all our clients and we always endeavour to maximally meet the ideas of our customers, no matter how demanding.

Simply said, we like professional challenges and we dare to claim that we can deliver products and services that will satisfy everyone’s demands. It will be a pleasure for us to convince you as well…

We put great emphasis on quality management and confidence; a necessity when it comes to the depth and sensitivity of some of our projects. We believe that the key precondition of success for our clients is top quality of service.

Professional Certification:

■ ISO 9001:2008

■ ISO 27001:2005

■ ISO 14001:2004

■ ISO 18001:2007


5


Applicant: Internet Projekt, a.s.

Commercial Register: Municipal Court in Prague, Section B, Insert No. 7065

Legal Form: Joint-stock company

Registered at: Vyšehradská 1376/43, 128 00 Prague 2

Company Reg. No.: 26432552

Tax Reg. No.: CZ26432552

Bank Connection: 433256001/5500

Legal Representative: Štěpán Binko, Chairman of the Board of Directors

VAT: VAT payer

Established in: 2001

Ownership Structure: 89% Štěpán Binko, 11% Ing. Richard Koza – individuals

Association Membership: Asociace.BIZ

ISO: ISO 9001:2008 (Intertek)

ISO 27001:2005 (Tayllorcox)

ISO 14001:2001 (Intertek)

ISO 18001:2007 (Intertek)

Customer Support: Standard (8x5), Nonstop (24x7)

Telephone: +420 224 911 902

Fax: +420 224 910 299

E-mail: [email protected]

Internet: http://www.i-projekt.cz

Facebook: http://www.facebook.com/internetprojekt

Authorized Person: Štěpán Binko

Email: [email protected]

Telephone: +420 224 911 902

GSM: +420 776 004 466

MSN Messenger: [email protected]

mailto:[email protected]

http://www.i-projekt.cz/




6


The information portal of the Ministry of Finance is one of the largest portals in the Czech Republic containing tens of thousands of documents itemized according to the time aspect and the aspect of the needs of the individual groups of visitors (personalization). It is also the first portal in the Czech Republic that was successfully certified as a portal accessible to handicapped citizens.

As for the implementation of the eCMS platform, it is one of the most extensive implementations in Europe. More than 150 editors were trained; they participate in the development and maintenance of highly relevant content.

The tools of procedural content processing (workflow) and high availability of the entire solution are provided thanks to a cluster installation. The implementation executed for the Ministry of Finance was awarded by RedDot Solutions AG three years after its launch as the best public administration information portal in the region of Central and Eastern Europe.

The successful implementation of the project for the Ministry of Finance was followed by another project: introduction of Euro.CZ, which is a promotional and information portal concerning the issue of introducing a single European currency in the Czech Republic.

The Orco company has been a leader on real estate markets in Central and Eastern Europe for more than 16 years. It focuses on residential projects for family homes and housing units, both luxurious and medium-class, on office and retail spaces, small luxurious hotels and residences and resorts and it also deals with investments and administration of property and real estate.

Our CMS implementation includes the entire company, from its corporate presentations of its subsidiaries to project microsites.


7


RWE is one of the five largest European power and gas companies. The company operates in the field of production, trade, transportation and supply of electricity and gas.

The corporate presentation is divided into different topics according to the consumer: households, entrepreneurs and small, medium and large companies. Furthermore, it is divided by the two commodities of gas and electricity.

There are also many applications, such as the Natural Gas Price Calculator, Informative Conversion of m3 to kWh, Natural Gas Self-reading, Electricity Price Calculator, Tailor-made Electricity Documents, Make Your Own Power Supply Contract, Make an Appointment, Find a Sales Representative, and Find a Contact Place.

In addition to the presentations, we are also the authors of many RWE business portals, such as RWE ONLINE SERVIS, RWE Karta, RWE PREMIUM e-shop and many more.

RWE ONLINE SERVIS is a portal that allows settling the matters concerning natural gas and electricity consumption (for Households and Entrepreneurs) comfortably via computer.

We also designed and implemented the Internet television project, RWE TV.

We have been the major supplier of web solutions for the prominent Czech producer and distributor of bathroom equipment for many years.

The company presentation of with a large catalogue and electronic shop, all of which is closely integrated with SAP products, is connected to the electronic shop for end users and also a B2B gateway for wholesale customers.

We should definitely mention the bathroom configurator and excellent SEO optimization of all projects. The project was also launched in Slovakia as it was a great success in the Czech Republic.


8


Sitecore is truly one of the leading global providers of content management products (CMS, WCMS, ECMS), portal software and marketing tools specializing in medium-sized and large organizations.

The award-winning Sitecore Web Content Management System (CMS) is at the cutting edge for complete management of all kinds of web presentations, be it simple web pages or extensive intranets and portals.

With its help, you can create, develop and manage dynamic, fully-functional web pages and integrate them with other company applications. Everyone can handle editing thanks to the user-friendly tools and highly intuitive control.

Thousands of public and private organizations, including national governments and Fortune 500 companies, utilize Sitecore solutions for their websites. These organizations have created and now manage over 5000 dynamic websites with Sitecore including Microsoft, Sara Lee, Siemens, Toshiba, Omni Hotels, Computer Associates, WebTrends, and the Atlanta Falcons.

Sitecore Corporation

■ Founded in 1999

■ Danish company with corporate HQ in Copenhagen

■ 14 offices worldwide (Latest additions: Tokyo, Auckland & Bremen, 2010)

■ 700+ Partners globally (40+ countries)

■ 3500+ Certified developers in SDN

■ 25.000+ Solutions worldwide

The Sitecore Customer Engagement Platform is the newest Sitecore product. Its aim and ambition is to cover and fully capture all of the requirements for electronic communication and the use of Internet technologies in any organization. For one price the client will receive several content management tools, advanced web analytics and dynamic personalization, e-commerce services and email campaign management.

Sitecore CEP includes an unlimited project license:

■ Sitecore Content Management System

■ Sitecore Digital Marketing System

■ Sitecore E-commerce Fundamental Services

■ Sitecore Email Campaign Manager


9


As specified in the previous section, Sitecore CEP is a solution that will truly cover all of the client need areas – not only those described in the contractual documentation, but also possible future needs.

Sitecore CEP covers the following areas:


10


Sitecore CMS will give your marketing specialists maximum control over websites, including their content and appearance; in essence this means that you own and administer the entire web environment.

Microsoft ASP.NET based technology

Sitecore is pure ASP.NET managed-code application running on Microsoft IIS (Internet Information Server). Sitecore takes full advantage of the Microsoft .NET framework.

Standards-based platform

Outside the fact that Sitecore relies on .NET as a technology platform, Sitecore embraces common (W3C) technology standards for web design and development, such as XML, XSL, XHTML, DTHML, CSS, AJAX, XAML and Javascript.

Strong development platform

9000+ documented .NET, JavaScript and Web Service APIs with exposed event model and pipeline architecture. As an open development platform, Sitecore provides many integration opportunities with enterprise systems and enables organizations to easily extend Sitecore with business-specific functionality.

Enterprise integration layer

Enables data from enterprise systems (i.e. Document Management Systems, Enterprise applications, DAM, etc.) to appear within the Sitecore repository as though they are native Sitecore content. This enables external content to inherit all the functionality, such as workflow and security, which native content does.

Multi-database architecture

Sitecore manages multiple content and security databases which enables a federation of individual databases across multiple servers for both scalability and security purposes.

XML content repository

Content is stored and managed within a single, unified XML content tree. Sitecore provides both an interactive visual interface for non-technical content stakeholders, while programmatic access to the content is provided to the development community.

Dynamic content output

Content is presented dynamically to address the specific format requirements of the requesting user. Content may take on virtually any form, such a rich web page, text-only web page, PDF document or MS-Word document for example.

Flexible output definition Flexible, layered approach to presentation templates significantly reduces the effort required to both define and maintain them.

Multi-server publishing

Publishing can occur to any number of web servers within a server farm, including geographically disparate server farms. Sitecore provides the ability to publish content via a variety of transport mechanisms, such as database replication, FTP and Web Services.


11


Universal security model

Sitecore security applies to structured content items (XML objects), file-based items and functionality within the system. All security is managed within a domain, group and user model that may be populated with various directory systems, such as Active Directory or proprietary stores.

User environment

The software provides an ordinary user with a simplified interface that allows natural movement through the website and easy execution of editorial changes. An advanced user has the opportunity to take a more active role during web administration, for instance, workflow control, metadata management, page redesign or interference with the publishing rights.

■ High performance Support for 64 bit processors, for industry leading speeds

■ Advanced security Fully leverages the .NET security model, with additional flexibility

■ Powerful workflow Encompassing workflow control out of the box

■ Media Library Supports virtually BLOBS with zero-seconds to first-byte delivery

■ Customizable and dynamic URLs and Search friendly URLs

■ Automatic multi-lingual URLs, for tremendous flexibility

■ Tagging, meta-data and taxonomies

■ XML flexibility Content in Sitecore is stored in native XML

■ Cross-browser role-based user environment - Supporting both PC and Macintosh environments with multiple browser support. The user experiences an environment that is specific to their role and security privileges.

■ In-context / in-line WYSIWYG content editing - Content editing occurs in the context of a web page, where users navigate to and click on the content they want to edit to invoke a structured content editor or edit inline on what looks like the site itself.

■ Built-in content staging (preview) environment - Content is initially managed within a built-in staging environment where users can edit, review and approve content prior to publishing for external consumption.

■ Content scheduling, expiration and archiving - Content stakeholders have full control over the scheduled publishing, expiration and archiving of content.

■ Content reuse, aggregation and syndication - Based on XML content repository, Sitecore enables easy reuse of content across multiple documents or web pages. In addition, facilities to aggregate content from various external data sources, such as Document Management Systems, enable the production of documents and web pages that share content from a variety of sources.

■ Content permissions, versioning and workflow - Structured and document-based content use the same permission, versioning and workflow functionality.

■ Multi-language content support with translation - Content can be maintain in any number of languages, providing the dynamic creation of a document of web page in any language on demand. Sitecore provides Web Services integration with external translation houses that can provide machine translation of content.

■ Multi-device support and output - Dynamically assembled content can be transformed to conform to virtually any output format, such as small device pages (i.e. PDA or phone), web, PDF or RSS for example.


12



13



14


Canadian company OpenText is one of the market leaders in the area of Enterprise Content Management, and has been helping its customers administer all types of content for over twenty years.

Internet Projekt, a. s. has been a partner of the OpenText Company in the field of Web Content Management and Enterprise Content Management since 2003.

We offer top OpenText solutions to Czech, Slovak and global customers, and we rightfully celebrate with them their successes. Moreover, the large amounts of domestic references speak for themselves. In the area of content management, this is the ultimate in the field, award-winning many times over and well proven in practice.

RedDot Content Management Server (CMS), known today as OpenText Web Site Management, was first implemented in 1996 at “Axel Springer Publishing”. Its main task was to publicize newspaper content on an Internet network. Since that time, RedDot, known today as OpenText, has offered a wide range of tools for administrators and editors and is continually improving and creating new components for editing the contents of extensive Internet solutions.

Awards won by OpenText Web Site Management:

It is one of most robust and versatile publishing platforms, which differs from other competitive solutions particularly in:

■ Technical maturity of the product with a high number of original elements (user interfaces, publication process, method of working with templates and their sharing, visual workflow modelling, certified connectors for third party solutions, etc.)

■ Unique and fully visual (WYSYWIG) editorial interface that significantly makes the work of an editor himself/herself simpler

■ Extensive possibilities of integration with third party products (Webservices, XML, certified connectors for third party solutions)

■ Possibilities to share one content in any number of output formats, strict separation of the content from the form


15


■ Efficient publication mechanism strictly dividing the preparation process and content administration from its publishing and presentation

■ High level of modularity and possibilities of individual setting according to the specific user requirements

■ Flexible possibilities in the field of procedural content processing including visual administrative tools ensuring correct and comfortable setting of the life cycle of individual types of the content (workflow)

■ Possibilities of automatic control of the output format validity

■ Possibility to be applied to any number of projects and virtual websites with the option of the mutual sharing of data, infrastructure and user licences

■ Possibility to select a database for storing own repositories (MS SQL, Oracle)

■ High level of investment protection (a large number of implementation partners, independence from one supplier)

■ Significantly low TCO (Total Cost of Ownership – total costs of operating the system)

■ Convenient licence terms – unlimited project licence

■ Possibility to administer and operate an unlimited number of projects (presentations)

■ Complete localization of all interfaces into Czech

■ Other interface language versions (English, German, French, Spanish, Portuguese, Polish, Italian, Hungarian, Arabic)

■ Wide possibilities of user authorization setting

■ Workflow designer – visual approval and publication process modelling

■ Very efficient content indexation, fulltext search (integrated Verity Search Engine, the leading player in the field of fulltext search engines)

■ Efficient link management

■ Support of any web server, any technology

■ Possibilities to present the content in any appearance – complete separation of the content from the form (XML, XSLT)

■ Integration with the MS Office environment

■ Version management – content versions and backup

■ Integration of an existing code, any template format ((x)HTML, ASP, ASPx, JSP, PHP)

■ Exports to a large number of formats (WML, XML, SGML, etc.)

■ Possibility to check the users of the Active Directory or LDAP server


17


For years we have been developing and maintaining our own complex modular system, the IP Business Platform which is intended for developing custom specific applications, in particular for advanced B2B and B2C solutions cooperating with SAP or Microsoft Dynamics NAV ERP systems.

The biggest advantages of the IP Business Platform enterprise system are primarily the wide ranges of possibilities for fast creation of orders, displaying of documents or inventory and many other actions carried out directly over your ERP system, anytime and anywhere from a computer or any mobile device.

Thanks to an ingenious combination of offline and online communication, the user conveniently and seamlessly works with up-to-date data and configured business processes without unnecessarily exploiting the infrastructure and data lines. This simultaneously leads to the immediately entry of important data directly to the ERP, by which consistent and up-to-date data in the primary system are always secured.

Other important features of the system include detailed logging of almost every activity that the user undergoes, which results in almost unlimited options when compiling detailed reports, e.g. for best-selling products, most active customer or individual turnovers.

The IP Business Platform, which is a proven efficient robust platform for our customers, has been developed using the latest technologies from Microsoft, such as .NET 4.0 and MS SQL Server 2008. Thanks to regular maintenance and implementation of advanced technologies, this is an enterprise tool that offers comprehensive professional solutions for your e-commerce.

Due to the ease of extensibility and scalability, IP Business Platform grows with your business and nothing prevents the expansion of your business activities.

Thanks to the prepared web-based user interface of IP Business Platform, all you need for convenient and unrestricted use of the system is a modern web browser and nowadays such browsers are available on most computers and mobile devices.

■ 2002: First version of the system (.NET 1.1, SAP.NET Connector)

■ 2003: Implementation at Česká pojišťovna, a.s.

■ 2007: Developed support for the integration of IS HELIOS

■ 2008: Expansion of system with B2C functionality (IP Shop product)

■ 2008: Transition to .NET Framework 3.5.

■ 2009: SAP.NET Connector replaced with ERP Connect


18


In 2011 the platform was completely migrated to the latest .NET 4.0. The entire system runs on Microsoft Windows 2008 R2 operating system and Microsoft SQL Server 2008 R2. Simultaneously, complete compatibility was prepared with major web browsers - Google Chrome, Microsoft Explorer and Mozilla Firefox, which greatly expands the limits of applicability.

IP Business Platform was deployed and successfully helps more than just the following clients:

Despite the fact that IP Business Platform is also easy to

use with custom-developed desktop clients, its main

strength and advantage is its developed intuitive online

web-based user interface, which supports the customer

in terms of quick and simple ordering, and thus leads to

flexibility and quantity in your transactions.

With this feature, when implementing a new B2B

system, it is not necessary to impose any additional

technological demands on your customers and users of

the system. Since the IP Business Platform user interface

only requires a modern internet browser (which today

can be found in any regular computer or mobile device)

to achieve its full functionality and maximum ergonomic

control, you will achieve your desired result and involve

the user in transactions with minimal effort and cost.

Another undeniable advantage of the IP Business

Platform web-based user interface is the possibility to

use it across an entire range of available platforms.

Whether your customer is working on Windows or

Apple, a mobile devices running iOS, Android or

Blackberry, they will not encounter any obstacles.


19


Due to the versatility and ease of scalability, IP Business Platform is able to communicate with a wide range of systems, such as SAP, Microsoft Dynamics Navision or Helios.

A connection is carried out using cutting-edge, stable and very efficient ERP Connect connector certified by SAP. This connector is made by Theobald Software GmbH, which, among other technologies, supports technologies such as RFC or SOAP.

The used cutting-edge ERP Connect, made by Theobald Software GmbH, has been certified by SAP.

Beginning with the principle of its basic concept, thanks to its sophisticated interface, IP Business Platform is compatible with any system, and this thereby ensures that it is not dependent on the ERP platform used by the customer. Whenever a customer plans any development or a fundamental change within his own infrastructure, they can do so without affecting their own B2B system built on the IP Business Platform.


20


Primary data are always stored in the customer’s ERP system and the B2B only presents them to users. If all of the data is to be displayed online directly from ERP, even a smaller peak in the use of the portal could generate huge demands on the infrastructure and its performance.

IP Business Platform has advanced synchronization features that cleverly combine online and offline connection to ERP, which ensure that all invoices, delivery notes, codebooks, inventories and much more additional information will always be up-to-date on the website and ERP.

All parameters of synchronization services, such as a time interval or manual start, are fully adjustable. Furthermore, in the spirit of limiting the exploitation of the servers all synchronization services work on the principle of so-called delta increases, where only changes and not complete data are transferred.

Security is one of the main properties of IP Business Platform, and we put a lot of emphasis on it. System security is a high standard of our B2B. All communication between systems takes place using encrypted connections limited to IP addresses. All important and confidential stored data is encrypted and secured.

■ Multilingual environment

■ WYSIWYG word processor, simple CMS

■ Several optional tools for entering a shopping basket - whisperer, parametric search, and tree structure and others

■ Import and export of orders from an Excel file

■ Fast filling of shopping basket, barcodes

■ Account administration - one customer can have multiple accounts for their employees and set up limited access (a dealer can order, but does not see the invoice. A clerk sees an invoice, but is unable to order)

■ Working with documents (invoices, delivery notes, complaints, ...)

■ Presentation layer optimized for mobile devices

■ Simulating of orders

■ Pricing and price levels

■ Categories and attributes

■ Inventories

■ Modular system, easy scalability of the system (grows with the customer’s business)

■ Platform not dependent on ERP

■ Runs in the clouds and servers of the client


21


The warranty on the work carried out within the fulfilment of a contract is 24 months.

The warranty applies to the implementation carried out by our employees, provided that the Client uses the work in accordance with the user documentation.

IP Techdesk is a primary communication channel that clients use to communicate with their project managers or account managers during individual projects. The service is available nonstop and it is integrated with other service support channels and provides all the follow-up steps related to technical incidents or new requirements. We provide the service to all our clients for free. There are different fees for the required level of response times.

The service is available 24/7 and provides reports on planned maintenance, unavailability time, reports on failures and their solutions, generating technical incidents, requests for minor development and adjustments (including their approval by a responsible person on the Client’s side), register of time worked and executive reporting on the quality of the provided services, including the check of the fulfilment of service SLA and response times.

The deadline for the elimination of guarantee defects is subject to the valid terms and conditions of our company that regulate their settlement free of charge, in compliance with the Commercial Code, to the significant benefit of the Client.

It is possible to conclude an agreement beyond the framework of standard times for settling guarantee complaints (preferably in the form of a service contract) addressing response times and availability of the technical personnel of Internet Projekt, a. s.

The following table lists the typical forms of warranty support and response times during business hours in the way how we provide the service:

Category Additional information Response time

A Error preventing the fulfilment of basic functions, even the limited application operation

5

B Error preventing routine operation, however, allowing operation to a limited extent

8

C Failure allowing routine operation with small restrictions 16

D Extended emergency period, Mon-Fri to 9:00 p.m., Sat to 2:00 p.m. -


22


Standard hourly rates of Internet Projekt:

Position Price in EUR without VAT

HTML coder € 55 / h

Programming, CMS adjustments and graphic works € 70 / h

Analytical works and project management € 85 / h

When concluding a service contract, a discount can only be acquired for services in relation to the negotiated monthly flat rate for prepaid hours for service activities or development of work

Monthly service rates - discounts:

Hours per month Discount

10 hours 5%

25 hours 8%

40 hours 10%

80 hours 15%

160 hours 30%