ABSI NVNeerstalsesteenweg 42

42 Chaussée de Neerstalle 1190 Bruxelles

Tel + 322 333 40 00Website : www.absi.be

Doubi Ajamidoubi@absi.be

Company DetailsCompany Details

ABSI is a IT System integrator, active in the

“Enterprise market ” (Government/Mid-Market/Corporate)

ABSI is based in Brussels and exists since 1994

Privately owned / Stable Management

38 peoples - 15 System Engineers - 8 Applications/Web developers - 6 Consultants/Pre sales/Project mgr

SFDC Partner and SFDC Integrator since 2003

Who is ABSIWho is ABSI

Sun Systems & Storage

Solaris/Windows/VMware

Network Infrastructure

Security / SSL / VPN

Salesforce.com

Ektron CMS 400

Pervasive DI

Back-up, Security, Monitoring,

24/7 Operational / Maintenance Services

Dedicated Hosting

Housing - Collocation

Core Activity Domains

Managed services

CRM / CMSData Integration

Infrastructure

Salesforce.com / Data Integration : Salesforce.com / Data Integration : Customers Customers

Fast-Track ETL for Salesforce CRM

ChallengeChallenge

Major Airline needed an ETL (Extract, Transform, Load) solution that could be learned quickly and implemented successfully in a few days to meet the CRM deadline

Needed to integrate many disparate systems

Required enterprise scalability and flexibility

to address complex environment

Major Airline needed an ETL (Extract, Transform, Load) solution that could be learned quickly and implemented successfully in a few days to meet the CRM deadline

Needed to integrate many disparate systems

Required enterprise scalability and flexibility

to address complex environment

Approved for Public Use

SolutionSolution ResultsResults

Pervasive Data Integrator: Fast integration

solution with immediate ROI

Eliminated labor-intensive integration

activities and met fast-track deadline

Pervasive Data Integrator: Fast integration

solution with immediate ROI

Eliminated labor-intensive integration

activities and met fast-track deadline

CRM timeline met– Only a few days from project scope to

completion

Highly efficient, fast SaaS/legacy integration

No custom coding No hidden costs Cost less than $5K Solution easily managed by internal IT staff

CRM timeline met– Only a few days from project scope to

completion

Highly efficient, fast SaaS/legacy integration

No custom coding No hidden costs Cost less than $5K Solution easily managed by internal IT staff

Homegrown Applications

Legacy Data

SAP Data Replication and Real-time Synchronization to Salesforce.com

ChallengeChallenge

Zimmer Holdings, major provider of orthopedic

solutions in Switzerland:

1.5 Years Unsuccessfully attempting to

implement SAP CRM

Needed to multiple levels of integration from

SAP data to Salesforce.com

Required complete, consistent updates from

SAP to Salesforce.com

Wanted “one source of truth” of data in an

easy to use and administer solution

Needed daily, weekly and monthly updates

Zimmer Holdings, major provider of orthopedic

solutions in Switzerland:

1.5 Years Unsuccessfully attempting to

implement SAP CRM

Needed to multiple levels of integration from

SAP data to Salesforce.com

Required complete, consistent updates from

SAP to Salesforce.com

Wanted “one source of truth” of data in an

easy to use and administer solution

Needed daily, weekly and monthly updates

Approved for Public use

SolutionSolution ResultsResults

Pervasive Data Integrator:

Fast integration solution with immediate

ROI

Met all update requirements with no

scheduling problems

Gain “one source of truth” of data in an

easy to use and administer solution

Leverage Salesforce.com self-service

attributes while extending value of

existing SAP investment

Pervasive Data Integrator:

Fast integration solution with immediate

ROI

Met all update requirements with no

scheduling problems

Gain “one source of truth” of data in an

easy to use and administer solution

Leverage Salesforce.com self-service

attributes while extending value of

existing SAP investment

Fast, highly accurate integration achieves

success;

– Approximately 2 weeks from start to

completion

Salesforce.com is now an integral part of

sales, marketing and customer support

activities

Increased sales effectiveness

Real-time view into business, including

sales and invoicing activities by region

Solution easily managed by internal IT staff

Able to plan for next phases add more

value

Fast, highly accurate integration achieves

success;

– Approximately 2 weeks from start to

completion

Salesforce.com is now an integral part of

sales, marketing and customer support

activities

Increased sales effectiveness

Real-time view into business, including

sales and invoicing activities by region

Solution easily managed by internal IT staff

Able to plan for next phases add more

value

SAP Sales, Products and Invoicing Data

FastTrack ImplementationFastTrack Implementation

Product Architecture - Design

Product Architecture - Runtime

Product Architecture – SOA Enable

Product Architecture - Manage

ABSI Core Network / InfrastructureABSI Core Network / Infrastructure

InternetTiscalinetAS3257

Bnix

InternetInterouteAS 8928

VPN-1 Firewall Cluster

ABSI office

SDSL

BGP router

BGP router

CustomerRemote

management

Network Operations

Center

Cisco core switches

Dedicated customers infrastructure

Cisco core switches

SFDC integration platform based on

Customer / Applications segments

VLAN 802.1q technology

Single User Single Application

Traditional Delivery

Multiple Users Single Application

Multi-Tenant Delivery

Multiple Users Multiple Applications

Multi-Dimensional Multi-Tenant Delivery

ABSI SFDC/Integration Platform ABSI SFDC/Integration Platform powered by Pervasive (I)powered by Pervasive (I)

Leverage all Pervasive Data Integrator power/functionalities Leverage all Pervasive Data Integrator power/functionalities in an on demand set-up.in an on demand set-up.

Provides multi-tenant, multi-application, multi-customer Provides multi-tenant, multi-application, multi-customer integration deploymentintegration deployment

Connects your instance Salesforce.com to any combination Connects your instance Salesforce.com to any combination of Software-as-a-Service (SaaS), cloud, and on-premise of Software-as-a-Service (SaaS), cloud, and on-premise applications without the trouble of installing and applications without the trouble of installing and maintaining software packages or appliances. maintaining software packages or appliances.

No upfront investment in licences / hardware No upfront investment in licences / hardware infrastructure / installation / deployement issues : pay as infrastructure / installation / deployement issues : pay as you use model you use model

ABSI SFDC/Integration Platform ABSI SFDC/Integration Platform powered by Pervasive (II)powered by Pervasive (II)

Supported – 24/7 support with monitoring of all processesSupported – 24/7 support with monitoring of all processes

Scalable – Multi-tenant architecture can support multiple users Scalable – Multi-tenant architecture can support multiple users and applications for delivery of diverse packaged and applications for delivery of diverse packaged integration solutions. integration solutions.

Flexible – ABSI/SFDC Integration Platform supports SaaS-to-Flexible – ABSI/SFDC Integration Platform supports SaaS-to-SaaS, SaaS-to-on premise or on-premise to on-premise SaaS, SaaS-to-on premise or on-premise to on-premise integration. integration.

Robust – Provides automatic delivery of updates as well as Robust – Provides automatic delivery of updates as well as monitoring activity by account, application or user, allowing monitoring activity by account, application or user, allowing effortless result tracking. effortless result tracking.

Distributable – Possibility to integrate to applications behind Distributable – Possibility to integrate to applications behind the firewall thanks to Pervasive DI Agent, a lightweight, the firewall thanks to Pervasive DI Agent, a lightweight, portable, remote subset of the Pervasive capabilities. portable, remote subset of the Pervasive capabilities.

Evaluation of ArchitectureEvaluation of Architecture Against Needs Against Needs

• • Real-time: Real-time: Internal and External event queues run Internal and External event queues run 24x7 real-time24x7 real-time

• • Event-based: Event-based: Internal event queue is filled based Internal event queue is filled based on any activity/event or data events in the systemon any activity/event or data events in the system

• • Customizable: Customizable: All functionality of best-of-breed All functionality of best-of-breed integration suite(Pervasive DI) is enabled through integration suite(Pervasive DI) is enabled through this architecturethis architecture

• • Technology and process fully abstracted: Technology and process fully abstracted: Technology defined in XML files, business process Technology defined in XML files, business process is a matter of mapping events to outcomesis a matter of mapping events to outcomes

• • Deployed as a service: Deployed as a service: Fully self-contained in Fully self-contained in ABSI/SFED Integration platformABSI/SFED Integration platform

Integration in days / weeks not in monthsIntegration in days / weeks not in monthsIntegration every needIntegration every need

Custom Solution

* Fixed price* Fixed deadline* Complete solution* Rapid implementation (in days)* Low cost* Low risk* High value integration

Integration Platform

* Design Studio* Run-time Server* Build and maintain your own solution* 150 + adaptersMultiple usage * Perpetual or subscription licensing

ABSI/SFDC Integration Platform

* Leverage all PDI power * Multi-tenant platform* No need to invest in infrastructure* Pay as you go/grow* Fully hosted* Design studio (optional)

Combination of SFDC expertise / Data Combination of SFDC expertise / Data integration / Reliable hosted infrastructure integration / Reliable hosted infrastructure

Full operational services for your application on your Full operational services for your application on your infrastructure or within our Infrastructureinfrastructure or within our Infrastructure

Set-up, configue, test and maintain your data integration Set-up, configue, test and maintain your data integration processes processes

Incident Handling via ITIL certified helpdesk Tool with self Incident Handling via ITIL certified helpdesk Tool with self service portalservice portal

Highly educated, trained and dedicated system engineers Highly educated, trained and dedicated system engineers / application developpers look after your project and / application developpers look after your project and specific requirements the core infrastructure and your specific requirements the core infrastructure and your specific systemsspecific systems

24/7 real time monitoring24/7 real time monitoring DocumentationDocumentation Best practices knowledge transferBest practices knowledge transfer

Thank YouThank You

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