communicationaudit_revised 11_19
TRANSCRIPT
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Irene Stacy Community Mental Health CenterCommunication Audit
About:● Irene Stacy Community Mental Health Center provides outpatient and residential services to
individuals in the community who struggle with mental illness, intellectual disabilities and substance abuse disorders
● The goal is to provide high-quality, affordable services to all● Irene Stacy is a non-profit organization, classified as a 501 (c) (3) ● 140 staff members● Majority of funds come from local employees who work at businesses that Irene Stacy works
or partners with, individuals on school boards and from the Butler County government● Another source of money is from grants● A local man was approached by the health board to invest in the facility● Irene Stacy Community Mental Health Center was named after the man’s daughter who
invested in the facility. ○ Irene died in a car accident right before her father invested in the center. Ironically, she
had no mental health problems. ● Member of the Cranberry Township Community Chest
○ The Cranberry Township Community Chest’s mission is to:■ Encourage residents and businesses to support, volunteer and ideally join one of
40+ nonprofit groups in Cranberry & Butler County. To increase volunteers & membership by connecting residents to non-profit/civic groups. Create sustainability for Cranberry for long term community health (Cranberry Plan)
■ Help to promote the non-profit/civic groups with their mission and programs (community days & others)
■ Help raise money for the non-profit/civic groups and encourage them to provide community programs & projects. Seed services and programs that benefit our residents and community. CTCC supports the annual Community Project of the Year.
Mission: “To meet the behavioral and mental-health care needs of the community through a variety of treatment options, skill building, and education in a supportive and welcoming environment.”
Vision: “Every child and adult, who experiences mental illness, intellectual and developmental disabilities, and substance-use disorders, deserves the opportunity to live a healthy, productive, and rewarding life.”
Motto: “Recovery is Reality.”
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Programs:● Admissions ● Mental Health Services
○ Adult and Geriatric Outpatient Services○ Child and Adolescent Outpatient Services○ Family Based Mental Health Services○ Blended Case Management○ Psychiatric Rehabilitation Services
● Assertive Community Treatment Team ○ ACT
● Addictive Behavior Services○ Assessments○ Adolescent and Adult Outpatient Services○ Adolescent and Adult Intensive Outpatient Services○ Psychiatric Evaluations
● Psychiatric / Nursing Services ○ Medication Management / Clozaril Clinic○ Walk-In Clinic○ Nursing Services (Mobile Medication, Patient Assistance Program (PAP), Injections)
● Intellectual Disabilities○ Behavioral Consultation Team (BCT)
● Residential Services ○ Overview○ Transitional Care Center○ Washington Street Community Residential Rehabilitation (CRR)○ Partial-Care Community Residential Rehabilitation (CRR)○ Respite and Crisis Diversion○ Supportive Housing
Publics:● Current patients ages 3-93 years old ● Employees● Residents in Butler County and Cranberry Township ● Donors, or potential donors
○ Employees of businesses that work with or partner with Irene Stacy○ Butler County government○ Individual donors
Irene Stacy In the Community:● The Irene Stacy Development Department team participated in the Cranberry Township
Community Chest’s annual Cranberry Community Days○ The staff educated the community on the programs and services Irene Stacy has to
offer to those interested in forming relationships with the organization● Professional meet and greet in Cranberry to network with local business professionals● The Irene Stacy Development Department team was at the Butler Farm Show grounds at the
9th Annual Brian Ellis Community Day on August 14, 2014.○ The staff provided information about the organization, playing corn hole and giving away
small prizes
Social Media:● LinkedIn
○ The profile has all the basic information about the organization
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○ There are 67 followers, 38 of the followers are employees of the organization○ The most recent update was four months ago
● Facebook○ The organization’s Facebook page is updated every other day
● Yelp Review○ One star was given in 2013 by a patient who felt the organization’s only concern was
money
Irene Stacy in the News (Feb. 2014 - Present):● There are seven articles in regards to the recent fire at the facility and about donations being
made to the Irene Stacy Fund○ Articles about the fire and donating to the Irene Stacy Fund were from the Butler Eagle,
Pittsburgh Post-Gazette and Pittsburgh Tribune Review● A segment entitled “It’s Your Turn” was aired on WISR 680 AM in regards to the recent fire at
the facility● News posts about events the organization attends and mental health information are posted on
their website
Compare/Contrast:● P.B.S. Mental Health Associates, P.C.
○ Similarities:■ Located in Butler County■ Provide some of the same services/programs, including assessment, medication
management and counseling ■ Provide inpatient and outpatient services
○ Differences:■ Motto - Mental Health for children, adults, families & couples. You are not alone,
call us.■ No Facebook page, no social media■ No news coverage■ Simplistic, dull and inactive website■ 26 staff members compared to Irene Stacy’s 140■ Community engagements were not noted■ Office is in the Cypher Professional Building
● Unsure of facility size, but must be smaller● Grapevine Center, Inc.
○ Similarities:■ Located in Butler, PA■ Social media presence on Facebook■ Non-profit organization ■ Staff members from Irene Stacy Community Mental Health Center, Transitional
Living, Inc. and the Mental Health Association assistance at the Grapevine Center, Inc.
■ Active in the Butler community● Hosted a Suicide Awareness walk● Host fundraisers, i.e. Boscov’s Friends Helping Friends 2014 fundraiser
■ Not much news coverage■ Big facility with good equipment
○ Differences:■ They have more presence in events throughout the Butler community■ Motto- Blending Good People with Better Solutions.
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■ A non-profit, consumer-operated facility funded by the Butler County MH/DA/ID office; receives funding through the United Way of Butler
■ Offer monthly recreational, social and educational activities for their consumers - Drop-In Center
■ Poor graphics on website and dull presentation ■ Not many employees
● 37 employees and 10 volunteers compared to Irene Stacy’s 140
Butler County: The Irene Stacy Mental Health Center is located in Butler County. Many of the consumers are residents of Butler, which makes them a target audience.
● Facts: ○ Population in 2013 - 185,476○ 96.5% of residents are Caucasian○ 39 non-profit organizations in Butler County○ Bachelor’s degree or higher, percent of persons ages 25+, 2008-2012
● Butler County Government MH/EI/ID Program○ The Butler County Mental Health/Early Intervention/Developmental Disabilities Program
ensures that a comprehensive array of quality services is available for residents, both children and adults, living in Butler County. These services include educational, therapeutic, social, vocational and residential programs
■ Irene Stacy receives donations from the Butler County Government
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References
"Butler County, PA." Butler County, PA. N.p., n.d. Web. 10 Sept. 2014. <http://www.co.butler.pa.us/>.
"Did You Know." Irene Stacy Community Mental Health Center. Themes & Co., 2014. Web. <http://www.irenestacy.com/>.
Famiglietti, Micaela. Irene Stacy Community Mental Health Center In-House Program Directory. Butler County, 2014. Print.
Grapevine Center, Inc. Wordpress, 2012. Web. <http://grapevinecenter.org/>.
"Irene Stacy Community Mental Health Center." World's Largest Professional Network | LinkedIn. N.p., n.d. Web. 10 Sept. 2014. <http://www.linkedin.com/company/irene-stacy-community-mental-health-center>.
"Mission Statement." Ctcc. N.p., n.d. Web. 18 Sept. 2014. <http://www.ctcchest.org/mission>.
PBS Mental Health Associates. N.p., 2014. Web. <http://www.pbsmentalhealth.com/>.
"United States Census Bureau." Butler County QuickFacts from the US Census Bureau. N.p., n.d. Web. 10 Sept. 2014. <http://quickfacts.census.gov/>.
"Welcome." The Pittsburgh Regional Chamber. N.p., n.d. Web. 17 Sept. 2014. <http://thechamberinc.com/welcome/>.